Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

XP Computer radomly restarts


  • Please log in to reply
10 replies to this topic

#1 Bread&Butter

Bread&Butter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 05 January 2014 - 06:45 PM

 I'm working on a Windows XP computer that randomly restarts. I've tried to run Malware bytes to clear it of viruses but after about 4 min or so it goes into a system restart. In BIOS I noticed the CPU is running at 99C right after it restarts. I have cleaned the insides with compressed air and run a disk check that came back negative for errors. I've tried to run some programs in Safe Mode but for some reason when I'm prompted to start computer in safe mode or regularly, I can't tab or use the arrow keys to choose safe mode. Eventually the screen times out and starts windows normally. ( could a virus not allow me to choose windows to start in safe mode?)

 

 I'm thinking it's a thermal issue but I'm not ruling out a virus. Any suggestions before I replace the thermal paste and resink the CPU?


Edited by hamluis, 06 January 2014 - 11:33 AM.
Moved from XP to Internal Hardware - Hamluis.


BC AdBot (Login to Remove)

 


#2 Bread&Butter

Bread&Butter
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 05 January 2014 - 07:08 PM

Sorry forgot to add:

 

 Windows XP SP3

 Intel Celeron 586 2GHZ

 1 GB RAM



#3 Bread&Butter

Bread&Butter
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 06 January 2014 - 08:32 AM

Anyone?



#4 Roodo

Roodo

  • Members
  • 760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:04 PM

Posted 06 January 2014 - 02:12 PM

whats the cpu running at now? A virus could disable safe mode but

not be disabling tab/cursor keys. Overheating can do that. Try the thermal paste and

reseating first



#5 Bread&Butter

Bread&Butter
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 06 January 2014 - 03:18 PM

CPU fluctuates between 70-100C ... I thought not being able to tab or use the arrow key in the advance boot options screen was kinda weird. I can tab and use arrow keys everywhere else. I'll post back after I reseat the CPU. Thanks for the reply!



#6 cora10412

cora10412

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:10:04 AM

Posted 07 January 2014 - 04:44 AM

your CPU fluctuate between 70-100C i think this is not  virus. may be your CPU fan have some problem. you can buy a new one or repair it



#7 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,155 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:10:04 PM

Posted 08 January 2014 - 10:17 AM

Only an idea!  Try disabling automatic updates, I bring this up as I had a problem with SVC HOST that made my XP system run 99-100% and did show high temps.  I believe there was a MS download issue that caused the problem, the fix in the link below.

 

 

http://www.bleepingcomputer.com/forums/t/518764/svchost-fix/


Honesty & Integrity Above All!


#8 hamluis

hamluis

    Moderator


  • Moderator
  • 56,276 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:09:04 PM

Posted 08 January 2014 - 06:00 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

 



#9 Bread&Butter

Bread&Butter
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 09 January 2014 - 07:13 AM

So turns out it was the heatsink fan. I never thought about the fan until I reseated the CPU and had the tower open, that's when I noticed it wasn't spinning. I'm waiting on a new fan to come in and then I'll know for sure but I'm pretty sure that was it. Thanks for evryone's help.



#10 Roodo

Roodo

  • Members
  • 760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:04 PM

Posted 09 January 2014 - 07:20 AM

Let us know how it goes. Good Luck! :cool:



#11 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,155 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:10:04 PM

Posted 09 January 2014 - 07:24 AM

Great!  Just like life little things throw us a curve now an then.

 

Phil


Honesty & Integrity Above All!





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users