Posted 07 May 2006 - 08:52 PM
I click on “The Print Shop 21” and an error message pops up. The box says, “Fatal Execution Engine Error (0x7927e03e)”
I click “OK” and another box will pop up.
This one is called, “tps.exe – Common Language Runtime Debugging Services” and it states:
“Application has generated an exception that could not be handled.
Process id = 0xba4 (2980), thread id = 0xa98 (2712).
Click OK to terminate the application
Click CANCEL to debug application
Naturally, clicking OK ends it all.
Click CANCEL and a new box appears that is called, “tps.exe No debugger found” and it says: “Registered JIT debugger is not available. An attempt to launch a JIT debugger with the following command resulted in an error code of 0x2(2). Please check computer settings.
Cordbg.exe ! a 0x418
Click on RETRY to have the process wait while attaching a debugger manually. Click CANCEL to abort the JIT debugger request.”
If I click on RETRY, the little timer comes on and the computer just sits there. I end up having to log off to get it to stop.
The reason I think it has something to do with Framework 1.1 is because when I try looking up the error codes, it always mentions this program. I tried deleting Framework 1.1 and it wouldn’t delete properly. It was left half installed, half uninstalled. I don’t know how to fix that. Meanwhile, the new Framework 2.0 installed. But that did not resolve the problem.
Can anyone help? I’ve read posts on this problem using a search engine and trying to wade through things at microsoft but nobody ever seems to provide a solution. one post said to uninstall and reinstall framework 1.1, which only made more of a mess as described above. Another post somewhere out there said I have to delete everything and reinstall my entire XP program from scratch. ??
If anyone can help I would really appreciate this! I have Windows XP on a Dell computer.