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Do I remove PUP.Optional.Conduit.A in Malwarebytes too?


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#1 BrianThomas

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Posted 04 January 2014 - 05:26 PM

I just posted in the virus/malware forum about MalwareBytes showing my computer is infected with PUP.Optional.Conduit.A and will be waiting for a reply for the time period stated (about five days). But what i wonder now is I still have the Malwarebytes window open showing the 22 instances of PUP.Optional Conduit.A and PUP.Optional.Conduit files still on my computer. 

 

I can checkmark those and hit "remove slected" or hit "ignore." 

 

Which should I do until I get further information from a volunteer here from BleepingComputer.com? 

 

Thank you very much, 
Brian 

 



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#2 Brian81

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Posted 04 January 2014 - 05:33 PM

This is usually related to the Conduit toolbar. Did you intentionally install this?



#3 BrianThomas

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Posted 04 January 2014 - 05:40 PM

I have no Conduit toolbar that I can see.  I'm trying to find the individual folders and files in my computer with the Pup.optional.conduit files but can't find the local settings folder where the temp files are located. I'm trying to find the individual file so I can find the date when it was installed. 

 

The file is 

 

C:\Documents and settings\Admin\Local Settings\Temp\file name 

 

I can go to C Docs and settings\admin but no folder in there named "Local Settings". 

 

But still wondering what to do about the Malwarebytes dialog box and the "remove" or "ignore" button. 



#4 Queen-Evie

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Posted 04 January 2014 - 05:40 PM

BrianThomas,

Now that you have posted in Malware Removal Logs

Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

To avoid confusion this topic is closed.




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