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Infected with PUP.Optional.Conduit.A


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7 replies to this topic

#1 BrianThomas

BrianThomas

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Posted 04 January 2014 - 05:12 PM

I would love some help in removing this malware. I also have files that have the same name but leave off the "A" at the end. Not sure if this is a different problem or not. 

 

I have not seen any apparent problems with my computer other than sometimes when I start it up the desktop icons never show up and I have to re-start the computer. That may be related to the malware but not sure. 

 

Here are the reports from DDS. 

 

Thank you very much for your help, 

Brian 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702
Run by Admin at 15:58:12 on 2014-01-04
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2005.564 [GMT -6:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Internet Security 2013 *Enabled* 
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://bing.com/
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/
BHO: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [AdobeBridge] <no file>
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe"  -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert link target to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1269836168625
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{3D3A2A42-2020-4D3D-86FF-4C65A3869652} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{434FF5CE-D4C9-4AC4-82EC-542C1AE80AED} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{4AB76FC9-A7B2-42AA-80B4-6B831A3C15BB} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D17E2AA1-D19A-43DD-8A71-3D619ECB6F27} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{D1D058DC-68A0-4E15-8647-6AFA2E55B49B} : DHCPNameServer = 192.168.2.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - 
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= acaptuser32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\admin\application data\mozilla\firefox\profiles\1bbgahtw.default\
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-8-9 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-8-9 246072]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-8-10 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-8-10 39224]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-8-13 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-8-10 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-8-9 171320]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-8-10 182072]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-7-4 4939312]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-11-20 283136]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-12-18 189736]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-8-3 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-8-3 701512]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-8-3 22856]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2014-1-4 40776]
S0 cerc6;cerc6; [x]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 288112]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2003-7-24 17149]
S3 WNA1000;NETGEAR WNA1000 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WNA1000.sys [2013-1-10 458752]
.
=============== File Associations ===============
.
ShellExec: dreamweaver.exe: Open="c:\program files\adobe\adobe dreamweaver cs4\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2014-01-04 18:22:59 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
.
==================== Find3M  ====================
.
2013-11-25 07:48:36 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-11-13 02:59:42 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38:51 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03:31 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-10-30 02:26:17 1879040 ----a-w- c:\windows\system32\win32k.sys
2013-10-29 07:57:34 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-29 07:57:33 43520 ------w- c:\windows\system32\licmgr10.dll
2013-10-29 07:57:33 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-29 07:57:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-29 00:45:02 385024 ------w- c:\windows\system32\html.iec
2013-10-23 23:45:49 172032 ----a-w- c:\windows\system32\scrrun.dll
2013-10-23 07:05:20 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-10-23 07:05:10 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-10-12 15:56:19 278528 ----a-w- c:\windows\system32\oakley.dll
2013-10-09 13:12:48 287744 ----a-w- c:\windows\system32\gdi32.dll
2013-10-07 10:59:21 603136 ----a-w- c:\windows\system32\crypt32.dll
.
============= FINISH: 15:58:43.53 ===============
 
 
 
Attached File  attach.txt   19.69KB   0 downloads


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#2 nasdaq

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Posted 09 January 2014 - 09:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 BrianThomas

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Posted 09 January 2014 - 11:10 AM

Hi nasdaq, 

Thank you for your help. 

 

After running the scan, I found one file that I don't know if it is okay to keep or not. It may be part of the problem, but I'm not sure.  

It is C:\End. 

 

Then I have 13 keys in the registry listed. The bold ones I know are part of the problem, the others I'm not sure about.  

 

Key Found : HKCU\Software\AVG Security Toolbar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\ConduitSearchScopes
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Found : HKCU\Software\SmartBar
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3298573
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
 
I really don't want to clean anything that doesn't say "conduit" if deleting those could harm the computer. So I'm just writing this note to you because I do not know for certain any of these are "false positives" and none are programs I must keep because I don't know what they exactly are. 

Sorry about my ignorance on this subject. 
 
Brian


#4 nasdaq

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Posted 09 January 2014 - 02:33 PM

Have no fear, clean everything.

#5 BrianThomas

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Posted 09 January 2014 - 04:49 PM

Hi nasdaq, 
 
Here are the reports. 
 
Thanks, 
Brian
 
# AdwCleaner v3.016 - Report created 09/01/2014 at 14:46:22
# Updated 23/12/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Admin - ADMIN-78E5C3F0B
# Running from : C:\Documents and Settings\Admin\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Documents and Settings\Admin\Local Settings\Application Data\Conduit
[!] Folder Deleted : C:\Documents and Settings\Admin\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\icpgjfneehieebagbmdbhnlpiopdcmna
File Deleted : C:\END
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3298573
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Mozilla Firefox v26.0 (en-US)
 
[ File : C:\Documents and Settings\Admin\Application Data\Mozilla\Firefox\Profiles\1bbgahtw.default\prefs.js ]
 
 
-\\ Google Chrome v32.0.1700.72
 
[ File : C:\Documents and Settings\Admin\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Documents and Settings\Dad\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Documents and Settings\Mom\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2496 octets] - [09/01/2014 09:40:21]
AdwCleaner[S0].txt - [2459 octets] - [09/01/2014 14:46:22]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2519 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Microsoft Windows XP x86
Ran by Admin on Thu 01/09/2014 at 14:56:17.17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Documents and Settings\Admin\Local Settings\Application Data\cre"
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 01/09/2014 at 15:00:04.90
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
ComboFix 14-01-08.03 - Admin 01/09/2014  15:19:51.1.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2005.1382 [GMT -6:00]
Running from: c:\documents and settings\Admin\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Internet Security 2013 *Enabled* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Admin\My Documents\~WRD2666.tmp
c:\documents and settings\Admin\WINDOWS
c:\windows\system32\aosmtp.dll
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-12-09 to 2014-01-09  )))))))))))))))))))))))))))))))
.
.
2014-01-09 20:56 . 2014-01-09 20:56 -------- d-----w- c:\windows\ERUNT
2014-01-09 15:40 . 2014-01-09 20:46 -------- d-----w- C:\AdwCleaner
2014-01-04 18:22 . 2014-01-04 18:24 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-25 07:48 . 2012-08-13 22:40 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-11-13 02:59 . 2008-04-13 23:00 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38 . 2008-04-13 23:00 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2010-03-27 18:53 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2008-04-13 23:00 1879040 ----a-w- c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2008-04-13 23:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2008-04-13 23:00 43520 ------w- c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2008-04-13 23:00 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-29 07:57 . 2008-04-13 23:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-29 00:45 . 2008-04-13 23:00 385024 ------w- c:\windows\system32\html.iec
2013-10-23 23:45 . 2008-04-13 23:00 172032 ----a-w- c:\windows\system32\scrrun.dll
2013-10-23 07:05 . 2012-08-10 10:52 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-10-23 07:05 . 2012-08-10 10:52 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-10-12 15:56 . 2008-04-13 23:00 278528 ----a-w- c:\windows\system32\oakley.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-04 611712]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2009-10-03 38768]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2009-10-03 640376]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-05-30 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-05-30 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-05-30 141848]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-08-03 1044480]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-11-20 4411952]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2009-12-18 197928]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 49152]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-29 198160]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-11 282624]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\system32\acaptuser32.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0c:\progra~1\AVG\AVG2013\avgrsx.exe /sync /restart
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^InterVideo WinCinema Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\InterVideo WinCinema Manager.lnk
backup=c:\windows\pss\InterVideo WinCinema Manager.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
2009-10-03 04:32 640376 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Acrobat Speed Launcher]
2009-10-03 09:08 38768 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-10-03 09:08 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2009-02-26 23:36 30040 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-27 22:50 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-07-27 22:50 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-02-20 17:35 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
2006-10-20 23:23 118784 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-01-05 21:18 413696 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
2009-08-03 18:59 1044480 ----a-w- c:\program files\Analog Devices\Core\smax4pnp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2010-03-29 03:47 198160 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"avg9wd"=2 (0x2)
"AVG Security Toolbar Service"=3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\InterVideo\\DVD7\\WinDVD.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS4\\Server\\bin\\VersionCueCS4.exe"=
"c:\\Program Files\\AVG\\AVG2013\\avgmfapx.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\GroupMail 5\\GMMain.exe"=
"c:\\Program Files\\GroupMail 5\\GMMailer.exe"=
"c:\\Program Files\\AVG\\AVG2013\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG2013\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG2013\\avgemcx.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5353:TCP"= 5353:TCP:Adobe CSI CS4
"3703:TCP"= 3703:TCP:Adobe Version Cue CS4 Server
"3704:TCP"= 3704:TCP:Adobe Version Cue CS4 Server
"51000:TCP"= 51000:TCP:Adobe Version Cue CS4 Server
"51001:TCP"= 51001:TCP:Adobe Version Cue CS4 Server
"25:TCP"= 25:TCP:Group Mail
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [8/9/2012 1:56 PM 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [8/9/2012 1:56 PM 246072]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [8/10/2012 4:52 AM 39224]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [8/13/2012 4:40 PM 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [8/10/2012 4:52 AM 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [8/9/2012 1:56 PM 171320]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [8/10/2012 4:52 AM 182072]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2013\avgwdsvc.exe [11/20/2013 1:54 AM 283136]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [12/18/2009 10:25 AM 189736]
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [8/3/2013 2:42 PM 418376]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [8/3/2013 2:42 PM 701512]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [8/3/2013 2:42 PM 22856]
S0 cerc6;cerc6; [x]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2013\avgidsagent.exe [7/4/2013 2:53 PM 4939312]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [8/15/2008 4:46 AM 288112]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [7/24/2003 12:10 PM 17149]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [1/4/2014 12:22 PM 40776]
S3 WNA1000;NETGEAR WNA1000 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WNA1000.sys [1/10/2013 8:08 PM 458752]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-01-08 00:30 1211672 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.72\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 22:57]
.
2014-01-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-03-19 18:52]
.
2014-01-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-03-19 18:52]
.
2014-01-09 c:\windows\Tasks\User_Feed_Synchronization-{84AACE6D-4736-4D75-8FF9-6025D5BD94F0}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://bing.com/
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert link target to existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - 
FF - ProfilePath - c:\documents and settings\Admin\Application Data\Mozilla\Firefox\Profiles\1bbgahtw.default\
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-AdobeBridge - (no file)
Notify-avgrsstarter - avgrsstx.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-01-09 15:23
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1300)
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
.
Completion time: 2014-01-09  15:24:35
ComboFix-quarantined-files.txt  2014-01-09 21:24
.
Pre-Run: 385,773,187,072 bytes free
Post-Run: 386,658,533,376 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 053D6444BFD004FB2944DC34194F78D0
8F558EB6672622401DA993E1E865C861
 
 
 
 
 Results of screen317's Security Check version 0.99.78  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Please wait while WMIC is being installed.d 
ECHO is off.
ECHO is off.
ECHO is off.
ECHO is off.
ECHO is off.
ECHO is off.
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Reader 9 Adobe Reader out of Date! 
 Mozilla Firefox (26.0) 
 Google Chrome 31.0.1650.63  
 Google Chrome 32.0.1700.72  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 AVG avgwdsvc.exe 
 AVG avgrsx.exe 
 AVG avgnsx.exe 
 AVG avgemc.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:: 3% 
````````````````````End of Log`````````````````````` 


#6 nasdaq

nasdaq

  • Malware Response Team
  • 39,215 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:18 PM

Posted 10 January 2014 - 08:36 AM

Looking better. Please let me know of any remaining issues with this computer.

Flash 11.9.900.170 was released Dec 10, 2013.

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Summary: Adobe has released security updates for Adobe Flash Player 11.9.900.152 and earlier versions for Windows and Macintosh and Adobe Flash Player 11.2.202.327 and earlier versions for Linux. These updates address vulnerabilities that could cause a crash and potentially allow an attacker to take control of the affected system.

Flash test site:
http://www.adobe.com/software/flash/about/

Flash Player Help / Find version
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_version_installed_on_your_machine

===

Adobe Reader/Acrobat v11.0.05 was released Oct 8, 2013

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>

#7 nasdaq

nasdaq

  • Malware Response Team
  • 39,215 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:18 PM

Posted 16 January 2014 - 10:55 AM



If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
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#8 nasdaq

nasdaq

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Posted 22 January 2014 - 09:28 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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