I'm new here so bare with me a bit please.
I have a windows 7 home basic 64bit lenovo G470.
Have AVG 2014 pro as antivirus (full version).
I downloaded freecorder (a program a friend recommended), but freecorder downloaded some malaware with it: Nationzoom.
so, i uninstalled it & attacked Nationzoom directly.
Though i changed all my browsers' settings (chrome, firefox, IE) and i looked for any extensions possible, and any files i can uninstall (& i found a few in the features in control panel) the malaware is still there, it's still my homepage on all 3.
so i went about my googling & found Spyhunter recommended in some forums. and i downloaded it.
Once done, i couldn't install the program, an error showed about microsoft not being able to install it properly. one forum suggested that the malaware is what's blocking the program, so i booted into safe mode with networking & ran the program, it ran properly and scanned the laptop, but wouldn't fix the errors unless i payed so i tried to uninstall it, the uninstall failed.
i tried the classic uninstall option in the program, i tried the add/remove programs in features in control panel (still in safe mode) an error still showed that it can't be uninstalled & i should contact support.
I booted into normal mode this time to try and uninstall, but the original uninstall wouldn't work, downloaded "fix it" & it didn't fix it and the program stopped showing in the features.
more forums to come, tried revo uninstall that didn't detect the program in the first place, went to regedit and found a key (i think) & a file with the program. (deleted the key & not the whole file)
here's the thing, the program still opens & loads normally, but when i try to uninstall i get an error saying "this action is only valid for products that are currently installed"
so, how can it be installed? uninstalled? i'm no longer sure what's happening here but i want it (along nationzoom) off my laptop.