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Need Help With AdwCleaner


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#1 Morningdove

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Posted 04 January 2014 - 10:16 AM

The other day I downloaded AdwCleaner, I am concerned because when I run the program it says AdwCleoner with a cross in the middle of the o.  Have I downloaded the correct program?  The icon on my desktop is not yellow - it is like a gray shadow.  It never installs when I run it - to use it I run it each time.  The first time it found several items that needed to be removed.  After running AdwCleaner I ran Malwarebytes Anti-Malware and it found several items to remove as well.  One being - C:\AdwCleaner\Quarantine\C\Program Files\Conduit\Community Alerts\Alerts\Alert.dll.vir(PUP.Optional.Conduit) ->Quarantined and deleted successfully.  Now AdwClean hangs up and freezes computer when it cleans browsers.   

 

Have I downloaded the correct program and has the Quarantined and deletion of AdwCleaner By Malwarebytes caused AdwCleaner to stop working correctly?



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#2 quietman7

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Posted 04 January 2014 - 09:24 PM

AdwCleaner Official download mirror

From what you posted it appears Malwarebytes only detected item's in AdwCleaner's Quarantine folder...not the program itself.

AdwCleaner is a portable stand-alone tool which does not use a setup file required for a typical installation. This allows it to be easily removed using it's built-in uninstall feature.
  • Double-click on adwcleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Uninstall button.
  • Confirm with yes.
Redownload AdwCleaner when done.
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#3 gene_23

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Posted 10 March 2014 - 11:54 AM

Not sure where to post.  running win 8.1 ie 11 When I ran Adwcleaner ie no longer works.Most of the options are grayed out and when a url is entered nothing happens.  I can't find anyway to re-install ie.  I have removed the ie feature and re-selected the ie feature with no change.

Sorry if I asked this in the wrong spot.

Gene



#4 quietman7

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Posted 10 March 2014 - 04:32 PM

I have advised the developer about your issue.
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