Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

not sure if this is the right place


  • Please log in to reply
12 replies to this topic

#1 donwilson1966

donwilson1966

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:31 PM

Posted 04 January 2014 - 09:05 AM

Hey Computer peeps well im kinda of a wanna be computer peep i have a question about my Pavillion g6 great little computer but lately its been shutting down and then i've been getting the window that says windows was not shut down properly blahblah,  and here is where i get stuck  not sure what this all means

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    9f
  BCP1:    0000000000000003
  BCP2:    FFFFFA80058916D0
  BCP3:    FFFFF80004873518
  BCP4:    FFFFFA800ABDEC10
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\010414-80917-01.dmp
  C:\Users\Donnie\AppData\Local\Temp\WER-101229-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt


Edited by Queen-Evie, 04 January 2014 - 11:38 AM.
moved from General Chat


BC AdBot (Login to Remove)

 


#2 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Members
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:11:31 AM

Posted 04 January 2014 - 11:09 AM

What is your operating system? After you answer the question your post will be moved to the appropriate forum.



#3 xXToffeeXx

xXToffeeXx

    Bleepin' Polar Bear


  • Malware Response Instructor
  • 6,079 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Arctic Circle
  • Local time:05:31 PM

Posted 04 January 2014 - 11:16 AM

What is your operating system? After you answer the question your post will be moved to the appropriate forum.

It's Windows 7 Queen-Evie, you can see that by the OS Version: 6.1.7601 (Windows 7, sp1).

 

xXToffeeXx~


~If I am helping you and you have not had a reply from me in two days, please send me a PM~

 

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic] - If we have helped you out and you want to support what we do, you can do so here

 

 ~Twitter~ | ~Malware Analyst at Emsisoft~


#4 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Members
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:11:31 AM

Posted 04 January 2014 - 11:38 AM

Thanks xXToffeeXx. I just glanced at the post and those numbers meant nothing to me.



#5 donwilson1966

donwilson1966
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:31 PM

Posted 04 January 2014 - 12:46 PM

any ideas on what is causing it



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,900 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:31 AM

Posted 04 January 2014 - 01:36 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#7 donwilson1966

donwilson1966
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:31 PM

Posted 04 January 2014 - 01:50 PM

this is what i get

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Donnie (administrator) on 04-01-2014 at 14:43:46
Running from "C:\Users\Donnie\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/04/2014 09:20:40 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 11:11:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 11:04:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 10:13:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 09:49:34 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 09:39:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 05:26:39 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 03:19:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/03/2014 03:19:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/03/2014 03:19:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.


System errors:
=============
Error: (01/04/2014 01:10:26 PM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/04/2014 01:10:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the hpqwmiex service.

Error: (01/04/2014 09:20:08 AM) (Source: BugCheck) (User: )
Description: 0x0000009f (0x0000000000000003, 0xfffffa80058916d0, 0xfffff80004873518, 0xfffffa800abdec10)C:\Windows\MEMORY.DMP010414-80917-01

Error: (01/04/2014 09:19:40 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:02:04 AM on ?04/?01/?2014 was unexpected.

Error: (01/04/2014 09:19:30 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/04/2014 07:38:35 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/04/2014 07:38:23 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the hpqwmiex service.

Error: (01/04/2014 00:36:54 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/04/2014 00:35:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the hpqwmiex service.

Error: (01/03/2014 08:23:34 PM) (Source: DCOM) (User: )
Description: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


Microsoft Office Sessions:
=========================
Error: (01/04/2014 09:20:40 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 11:11:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 11:04:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 10:13:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 09:49:34 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 09:39:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 05:26:39 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2014 03:19:24 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/03/2014 03:19:24 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/03/2014 03:19:24 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


=========================== Installed Programs ============================

ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader X (10.1.8) MUI (Version: 10.1.8)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AMD APP SDK Runtime (Version: 2.4.595.9)
AMD Fuel (Version: 2011.0401.2259.39449)
AMD VISION Engine Control Center (Version: 2011.0401.2259.39449)
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
Atheros Driver Installation Program (Version: 9.2)
ATI Catalyst Install Manager (Version: 3.0.820.0)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bejeweled 3 (Version: 2.2.0.95)
Bing Bar (Version: 7.0.610.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Blio (Version: 2.2.6699)
Bluetooth Win7 Suite (64) (Version: 7.2.0.60)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0401.2259.39449)
Catalyst Control Center InstallProxy (Version: 2011.0401.2259.39449)
Catalyst Control Center Localization All (Version: 2011.0401.2259.39449)
CCC Help Chinese Standard (Version: 2011.0401.2258.39449)
CCC Help Chinese Traditional (Version: 2011.0401.2258.39449)
CCC Help Czech (Version: 2011.0401.2258.39449)
CCC Help Danish (Version: 2011.0401.2258.39449)
CCC Help Dutch (Version: 2011.0401.2258.39449)
CCC Help English (Version: 2011.0401.2258.39449)
CCC Help Finnish (Version: 2011.0401.2258.39449)
CCC Help French (Version: 2011.0401.2258.39449)
CCC Help German (Version: 2011.0401.2258.39449)
CCC Help Greek (Version: 2011.0401.2258.39449)
CCC Help Hungarian (Version: 2011.0401.2258.39449)
CCC Help Italian (Version: 2011.0401.2258.39449)
CCC Help Japanese (Version: 2011.0401.2258.39449)
CCC Help Korean (Version: 2011.0401.2258.39449)
CCC Help Norwegian (Version: 2011.0401.2258.39449)
CCC Help Polish (Version: 2011.0401.2258.39449)
CCC Help Portuguese (Version: 2011.0401.2258.39449)
CCC Help Russian (Version: 2011.0401.2258.39449)
CCC Help Spanish (Version: 2011.0401.2258.39449)
CCC Help Swedish (Version: 2011.0401.2258.39449)
CCC Help Thai (Version: 2011.0401.2258.39449)
CCC Help Turkish (Version: 2011.0401.2258.39449)
ccc-utility64 (Version: 2011.0401.2259.39449)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
CyberLink YouCam (Version: 3.5.4.5822)
D3DX10 (Version: 15.4.2368.0902)
Definition update for Microsoft Office 2010 (KB982726)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
Dropbox (Version: 2.4.11)
Energy Star Digital Logo (Version: 1.0.1)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Evernote v. 4.2.2 (Version: 4.2.2.3979)
Farm Frenzy (Version: 2.2.0.95)
FATE - The Traitor Soul (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Connection Manager (Version: 4.0.45.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.2.0.0)
HP Games (Version: 1.0.2.4)
HP On Screen Display (Version: 1.1.1)
HP Power Manager (Version: 1.2.3)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.6.4530.3651)
HP Setup Manager (Version: 1.1.13253.3682)
HP Software Framework (Version: 4.0.110.1)
HP Support Assistant (Version: 5.2.9.2)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
IDT Audio (Version: 1.0.6327.0)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Junk Mail filter update (Version: 15.4.3502.0922)
Kaspersky PURE 3.0 (Version: 13.0.2.558)
Magic Desktop (Version: 3.0)
Mah Jong Medley (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Single Image 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Outlook Social Connector (KB2289116) ªº§ó·s
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Mystery P.I. - Stolen in San Francisco (Version: 2.2.0.95)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
QuickTime (Version: 7.74.80.86)
Realtek Ethernet Controller Driver (Version: 7.42.304.2011)
Realtek PCIE Card Reader (Version: 6.1.7600.77)
Recovery Manager (Version: 2.0.0)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.11 (Version: 6.11.102)
Slingo Supreme (Version: 2.2.0.95)
Spybot - Search & Destroy (Version: 2.2.25)
Synaptics TouchPad Driver (Version: 15.3.29.0)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft OneNote 2010 (KB2433299)
Update for Microsoft Outlook Social Connector (KB2289116)
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.2)
Windows Live (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 5610.9 MB
Available physical RAM: 3192.48 MB
Total Pagefile: 11219.98 MB
Available Pagefile: 8321.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.85 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:682.79 GB) (Free:622.94 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15.55 GB) (Free:1.44 GB) NTFS

========================= Users: ========================================

User accounts for \\DONNIE-HP

Administrator            Donnie                   Guest                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****



#8 donwilson1966

donwilson1966
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:31 PM

Posted 04 January 2014 - 01:52 PM

i can't post the speccy one won't let me



#9 donwilson1966

donwilson1966
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:31 PM

Posted 04 January 2014 - 01:57 PM

http://speccy.piriform.com/results/X5ZvFhSmh1kBF4rRY8Fx5Jh



#10 donwilson1966

donwilson1966
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:31 PM

Posted 04 January 2014 - 09:43 PM

any one ??



#11 hamluis

hamluis

    Moderator


  • Moderator
  • 55,900 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:31 AM

Posted 06 January 2014 - 01:45 PM

Your install reflects a data of 3 Jan 04...why did you reinstall Windows?  How did you accomplish the reinstall?

 

In general...problems right after a clean install may indicate hardware or malware problems...or an illegal install.

 

Looking at the data for your hard drive, I see no evidence of a problem there.  Ditto from the MiniToolBox data.

 

Let's go back to how the system ran...before you reinstalled Win 7, please provide some details.

 

Your STOP error code of 9F...is very ill-defined via documentation, IMO.  In any case, take a look at http://support.microsoft.com/kb/2315295 .

 

Louis


Edited by hamluis, 06 January 2014 - 01:45 PM.


#12 donwilson1966

donwilson1966
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:31 PM

Posted 06 January 2014 - 04:27 PM

it was Acting up doing the same thing before all so tells me that my Asus wireless driver needs to be updated but it won't


it was Acting up doing the same thing before all so tells me that my Asus wireless driver needs to be updated but it won't

i just did a factory restore on it as well



#13 hamluis

hamluis

    Moderator


  • Moderator
  • 55,900 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:31 AM

Posted 06 January 2014 - 07:01 PM

Since it's not an O/S problem...you need to investigate the other two logical suspects.

 

I would start with hardware  and see if any of the HP Diagnostics can point the way.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users