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error system_thread_exception_not_handled win 8.1


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#1 mgo430

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Posted 04 January 2014 - 05:23 AM

speccy

http://speccy.piriform.com/results/Sp1lfVPJqkBqnLw511qZCxY

 

minidump link

https://app.box.com/s/4p3dto0v6dl4dphi8cvu

 

minitoolAttached File  minitool.txt   21.8KB   2 downloads

 

having error driver_irql_not_less_or_equal (netio.sys) and still waiting dump file then got another error as per topic title.

please help and thank you



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#2 Anshad Edavana

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Posted 04 January 2014 - 07:49 AM

Hi

 

The only crash dump you uploaded doesn't show anything solid. However the raw stack frame shows network activities so i assume the crash could be caused by a network related driver.

 

Please follow the below steps.

 

1. Download and save the latest LAN driver from the below link.

 

    https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23071/eng/PROWinx64.exe&lang=eng&Dwnldid=23071&ProductID=3299&ProductFamily=Ethernet+Components&ProductLine=Ethernet+Controllers&ProductProduct=Intel%C2%AE+82579+Gigabit+Ethernet+Controller

 

2. Open Device Manger and expand the Network Adapters category.

 

    http://pcsupport.about.com/od/windows-8/a/device-manager-windows-8.htm

 

3. Right click on the Intel 82579V Gigabit LAN and choose uninstall. Select the Delete Driver For This Device option and press OK.

 

Like this:

 

kb27259-004_en_v3.png

 

Reboot the system to complete the operation.

 

4. Now install the latest driver we downloaded earlier.

 

 

If the BSOD continues, please upload all the latest crash dumps with next reply.






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