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Random ads, DCOM failure reboot, and Plug and Play failure reboot

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4 replies to this topic

#1 Duke of Awesome

Duke of Awesome

  • Members
  • 3 posts
  • Local time:05:48 AM

Posted 04 January 2014 - 04:22 AM

I have been having this problem recently. I haven't downloaded anything recently so I am extremely confused as to how this happened but it did. I see that many users are suffering this issue. If and when this gets responded too thank you this truly has been a serious pain. I tried running MalwareBytes (anti-malware and anti-rootkit) with no results.

Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.8189.5085 [GMT -6:00]
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\LogMeIn Hamachi\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
G:\Malwarebytes' Anti-Malware\mbamscheduler.exe
G:\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
G:\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\Razer\Core\64bit\rzovlmon.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
============== Pseudo HJT Report ===============
uSearch Bar = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com
mURLSearchHooks: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - <orphaned>
mURLSearchHooks: {8567a644-e36c-470c-86cf-9c5b4f37db81} - <orphaned>
mURLSearchHooks: {a55bb532-2438-4ece-820e-3e2c86861893} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: {8567a644-e36c-470c-86cf-9c5b4f37db81} - <orphaned>
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {a55bb532-2438-4ece-820e-3e2c86861893} - <orphaned>
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Price Check by AOL: {D25B97E9-62B2-40CE-BECF-E43A7B879072} - LocalServer32 - <no file>
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - LocalServer32 - <no file>
TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [uTorrent] "C:\Users\Tyler\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED
mRun: [Razer Synapse] "C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe"
dRun: [SearchProtect] \SearchProtect\bin\cltmng.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_15-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
TCP: Interfaces\{65CA9A05-EBD3-48FB-8D68-5C0631F483A9} : NameServer =,,
TCP: Interfaces\{65CA9A05-EBD3-48FB-8D68-5C0631F483A9} : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - G:\MS\Word\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
Hosts: cdn-patch.swtor.com
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Tyler\AppData\Roaming\Mozilla\Firefox\Profiles\00xk6dlt.default\
FF - prefs.js: browser.startup.homepage - hxxp://search.yahoo.com?type=293224&fr=spigot-yhp-ff
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&type=A112US80001&p=
FF - ExtSQL: !HIDDEN! 2012-12-30 02:45; infoatoms@infoatoms.com; C:\Program Files (x86)\Mozilla Firefox\extensions\infoatoms@infoatoms.com
FF - user.js: extentions.y2layers.installId - 870875d3-3872-40da-bd47-26f0475aa38b
FF - user.js: extentions.y2layers.defaultEnableAppsList - twittube,buzzdock,YontooNewOffers
============= SERVICES / DRIVERS ===============
R0 amdide64;amdide64;C:\Windows\System32\drivers\amdide64.sys [2013-3-18 11904]
R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\drivers\amdkmpfd.sys [2013-3-18 32896]
R0 RzFilter;RzFilter;C:\Windows\System32\drivers\RzFilter.sys [2013-12-25 74432]
R2 Hamachi2Svc;LogMeIn Hamachi Tunneling Engine;C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe [2013-11-29 2210640]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn Hamachi\LMIGuardianSvc.exe [2013-10-11 377104]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2012-11-29 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2013-2-10 72216]
R2 MBAMScheduler;MBAMScheduler;G:\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-4-21 418376]
R2 MBAMService;MBAMService;G:\Malwarebytes' Anti-Malware\mbamservice.exe [2013-4-21 701512]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-8-1 15125280]
R2 RzOvlMon;Razer Overlay Subsystem Emergency Service;C:\Program Files (x86)\Razer\Core\64bit\RzOvlMon.exe [2013-12-10 32960]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-11-11 414496]
R2 VIAKaraokeService;VIA Karaoke digital mixer Service;C:\Windows\System32\ViakaraokeSrv.exe [2012-12-28 27760]
R3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;C:\Windows\System32\drivers\EtronHub3.sys [2013-3-18 65152]
R3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;C:\Windows\System32\drivers\EtronXHCI.sys [2011-7-28 88832]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-4-21 25928]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2013-11-21 39200]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-3-18 769168]
R3 RzDxgk;RzDxgk;C:\Windows\System32\drivers\RzDxgk.sys [2013-12-25 129472]
R3 rzendpt;rzendpt;C:\Windows\System32\drivers\rzendpt.sys [2013-11-15 39080]
R3 RZMAELSTROMVADService;Razer Surround Audio Enhancer Service;C:\Windows\System32\drivers\RzMaelstromVAD.sys [2013-11-21 40696]
R3 rzudd;Razer Mouse Driver;C:\Windows\System32\drivers\rzudd.sys [2013-11-15 149160]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2012-12-28 2196592]
S2 Application Sendori;Application Sendori;C:\Program Files (x86)\Sendori\SendoriSvc.exe --> C:\Program Files (x86)\Sendori\SendoriSvc.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-8 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S2 RzMaelstromVADStreamingService;Razer Surround Audio Service;C:\ProgramData\Razer\Synapse\Devices\Razer Surround\Driver\RzMaelstromVADStreamingService.exe [2013-11-21 4263936]
S2 Service Sendori;Service Sendori;C:\Program Files (x86)\Sendori\Sendori.Service.exe --> C:\Program Files (x86)\Sendori\Sendori.Service.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S2 sndappv2;sndappv2;C:\Program Files (x86)\Sendori\sndappv2.exe --> C:\Program Files (x86)\Sendori\sndappv2.exe [?]
S2 SpyHunter 4 Service;SpyHunter 4 Service;C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE --> C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE [?]
S2 StarWindServiceAE;StarWind AE Service;G:\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe [2009-12-23 370688]
S3 BEService;BattlEye Service;C:\Program Files (x86)\Common Files\BattlEye\BEService.exe [2013-3-27 49152]
S3 EsgScanner;EsgScanner;C:\Windows\System32\drivers\EsgScanner.sys [2013-6-16 22704]
S3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2012-12-28 160256]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 wacomrouterfilter;Wacom Router Filter Driver;C:\Windows\System32\drivers\wacomrouterfilter.sys [2013-3-18 15344]
=============== File Associations ===============
FileExt: .js: JSFile=C:\Windows\System32\WScript.exe "%1" %* [UserChoice]
=============== Created Last 30 ================
2014-01-04 07:02:55 -------- d-----w- C:\Program Files\CCleaner
2014-01-04 06:53:28 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-01-04 06:52:33 89304 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-01-02 11:17:33 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{9632E1A5-49EC-4CC6-854F-9C6F311DB7C1}\offreg.dll
2014-01-01 05:17:59 -------- d-----w- C:\ProgramData\RzMaelstromVAD_1.1.49.1641
2013-12-26 05:31:24 -------- d-----w- C:\Users\Tyler\AppData\Local\Chromium
2013-12-26 05:31:15 -------- d-----w- C:\ProgramData\Rockstar Games
2013-12-26 05:23:44 -------- d-----w- C:\Program Files (x86)\Rockstar Games
2013-12-26 00:52:18 -------- d-----w- C:\Program Files\McAfee
2013-12-25 22:46:51 -------- d-----w- C:\Users\Tyler\AppData\Local\Darksiders2
2013-12-25 18:50:58 74432 ----a-w- C:\Windows\System32\drivers\RzFilter.sys
2013-12-25 18:50:57 129472 ----a-w- C:\Windows\System32\drivers\RzDxgk.sys
2013-12-25 18:50:27 -------- d-----w- C:\Windows\Razer Core
2013-12-24 00:10:23 -------- d-----w- C:\Program Files (x86)\Cheat Engine 6.2
2013-12-23 21:25:31 -------- d-----w- C:\Users\Tyler\AppData\Local\CrashRpt
2013-12-18 22:05:01 -------- d-----w- C:\Users\Tyler\AppData\Roaming\Skype112233
2013-12-16 22:37:49 167936 ----a-w- C:\Windows\SysWow64\ICSharpCode.SharpZipLib1.dll
2013-12-15 05:27:00 -------- d-----w- C:\Users\Tyler\AppData\Roaming\skyz
2013-12-15 05:25:49 -------- d-----w- C:\Minecraft_Backup
2013-12-12 04:07:12 -------- d-----w- C:\Users\Tyler\AppData\Local\TSVNCache
2013-12-09 14:30:56 -------- d-----w- C:\Program Files (x86)\LogMeIn Hamachi
2013-12-08 18:47:34 -------- d-----w- C:\Users\Tyler\AppData\Roaming\TortoiseSVN
2013-12-08 18:27:09 -------- d-----w- C:\Users\Tyler\AppData\Roaming\Subversion
2013-12-08 18:26:37 -------- d-----w- C:\Program Files (x86)\Common Files\TortoiseOverlays
2013-12-08 18:26:36 -------- d-----w- C:\Program Files\TortoiseSVN
2013-12-08 18:26:36 -------- d-----w- C:\Program Files\Common Files\TortoiseOverlays
==================== Find3M  ====================
2013-12-19 02:01:16 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll
2013-12-19 02:01:15 92488 ----a-w- C:\Windows\System32\LMIinit.dll
2013-12-19 02:01:15 35656 ----a-w- C:\Windows\System32\LMIport.dll
2013-12-11 10:35:15 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 10:35:15 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-21 09:59:28 40696 ----a-w- C:\Windows\System32\drivers\RzMaelstromVAD.sys
2013-11-21 09:56:06 245760 ----a-w- C:\Windows\System32\DriverInstallCACMD.exe
2013-11-21 09:56:04 69632 ----a-w- C:\Windows\System32\DriverInstallCA.dll
2013-11-15 06:37:16 39080 ----a-w- C:\Windows\System32\drivers\rzendpt.sys
2013-11-15 06:37:14 149160 ----a-w- C:\Windows\System32\drivers\rzudd.sys
2013-11-15 06:32:00 57344 ----a-w- C:\Windows\SysWow64\rzdevinfo.dll
2013-11-15 06:32:00 154112 ----a-w- C:\Windows\SysWow64\rztouchdll.dll
2013-11-15 06:31:58 834560 ----a-w- C:\Windows\SysWow64\rzdevicedll.dll
2013-11-15 06:31:56 296448 ----a-w- C:\Windows\SysWow64\rzaudiodll.dll
2013-11-15 06:31:56 117248 ----a-w- C:\Windows\SysWow64\rzdisplaydll.dll
2013-11-11 15:02:02 6674208 ----a-w- C:\Windows\System32\nvcpl.dll
2013-11-11 15:02:02 3490080 ----a-w- C:\Windows\System32\nvsvc64.dll
2013-11-11 15:01:59 922912 ----a-w- C:\Windows\System32\nvvsvc.exe
2013-11-11 15:01:59 63776 ----a-w- C:\Windows\System32\nvshext.dll
2013-11-11 15:01:59 219424 ----a-w- C:\Windows\System32\nvmctray.dll
2013-11-11 15:01:58 3467927 ----a-w- C:\Windows\System32\nvcoproc.bin
2013-11-11 14:59:28 590112 ----a-w- C:\Windows\SysWow64\nvStreaming.exe
2013-11-09 12:56:17 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll.000.bak
2013-11-07 22:12:51 290184 ----a-w- C:\Windows\SysWow64\PnkBstrB.xtr
2013-11-07 22:08:34 280904 ----a-w- C:\Windows\SysWow64\PnkBstrB.ex0
2013-11-05 21:48:27 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-11-05 21:46:18 108968 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll
2013-10-18 03:01:08 136704 ----a-w- C:\Windows\SysWow64\RzVAD.dll
============= FINISH:  3:20:02.24 ===============

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#2 Duke of Awesome

Duke of Awesome
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  • Local time:05:48 AM

Posted 04 January 2014 - 08:31 PM

I uninstalled Java, Adobe, and Google Chrome. My ad problem and DCOM launch no longer persist however the plug and play issue still does.

#3 Duke of Awesome

Duke of Awesome
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  • Local time:05:48 AM

Posted 04 January 2014 - 10:33 PM

After reinstalling java adobe and firefox (which I forgot to list I uninstalled) I have the name not available file back and 6 of my 8 gigs of ram are being used. However my cpu and GPU are only used slightly.

#4 HelpBot


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Posted 09 January 2014 - 04:25 AM

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  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

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#5 HelpBot


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Posted 09 January 2014 - 04:24 PM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

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