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zeroaccess rootkit?


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3 replies to this topic

#1 ace3693

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Posted 03 January 2014 - 11:26 PM

hello ive been trying to solve an issue with my comp for a while now. ive been lagging on and off in a video game i play and when i run rkill it says zeroaccess rootkit symptoms found

 

so i ram malwarebytes anti-rootkit which turned up 9 errors, but when i had the program fix the errors and reboot, i got the blue screen and the comp went into startup error mode

 

any suggestions?



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#2 Broni

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Posted 04 January 2014 - 12:30 AM

Welcome aboard p22002758.gif

 

ZeroAccess rootkit requires elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 ChelseaWoolf

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Posted 05 January 2014 - 09:00 AM

If you have rootkit it will be in system32 folder. Or you could try Oshi Unhooker is a lightweight and portable Application which is scans your PC for rootkits and attempts to extract and delete them.



#4 Broni

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Posted 05 January 2014 - 02:42 PM

@ ChelseaWoolf

 

The only way to deal with rootkit infection is to follow my previous reply.


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