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Possible unknown infection


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19 replies to this topic

#1 GreenCheese

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Posted 03 January 2014 - 10:57 AM

Hi,

 

I repair PCs for friends and family and have been asked to remove a virus from a PC. I have no experience with this and would rather somebody held my hand through the removal of any virus/malware.

 

Many thanks

 

Paul



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#2 Broni

Broni

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Posted 03 January 2014 - 07:56 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 GreenCheese

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Posted 04 January 2014 - 04:15 AM

Hi Broni,

 

Many thanks for the reply and the advice. Unfortunately I don't have access to the PC until Monday so please excuse my lack of doing anything constructive until then.

 

Your experience and advice is much appreciated,

 

Paul



#4 Broni

Broni

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  • Local time:02:36 PM

Posted 04 January 2014 - 03:30 PM

p22003888.gif


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 GreenCheese

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Posted 06 January 2014 - 12:41 PM

Here we go:

 

 Results of screen317's Security Check version 0.99.78  
 Windows Vista Service Pack 2 x64 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 Windows Firewall Disabled!  
AVG Internet Security 2014   
Avira Desktop                
 Antivirus out of date! (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Spy Alert    
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 29  
 Java™ 7 Update 5  
 Java version out of Date! 
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Google Chrome 30.0.1599.101  
 Google Chrome 30.0.1599.69  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 AVG avgwdsvc.exe 
 Avira Antivir avgnt.exe 
 Avira Antivir avguard.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 
 

Farbar Service Scanner Version: 05-12-2013
Ran by imogen (administrator) on 06-01-2014 at 17:31:38
Running from "C:\Users\imogen\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error. 
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors
IE proxy is enabled.
ProxyServer: http=127.0.0.1:49199;https=127.0.0.1:49199
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Security Center:
============
 
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is set to Demand. The default start type is Auto.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.
Checking LEGACY_wscsvc: ATTENTION!=====> Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcsvc.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-08-14 06:56] - [2013-07-05 04:45] - 1423808 ____A (Microsoft Corporation) C2CB949645C299E23FBFD26CAD3FC96E
 
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by imogen (administrator) on 06-01-2014 at 17:33:54
Running from "C:\Users\imogen\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is enabled.
ProxyServer: http=127.0.0.1:49199;https=127.0.0.1:49199
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
::1             localhost
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : imogen-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
   Physical Address. . . . . . . . . : 00-25-64-56-B4-80
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
   Physical Address. . . . . . . . . : 00-26-5E-54-7E-E5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{1B9BA31D-91DB-4A09-A0F9-F1C00D599D80}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 13:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 15:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 16:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 17:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{14F1B226-524A-4CAB-98CE-D9ECD1D184B6}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 18:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 19:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 20:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 21:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 24:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 25:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{FC601E46-E9C4-4CB5-9AC6-302FDE7847F5}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  127.0.0.1
 
Ping request could not find host google.com. Please check the name and try again.
 
Server:  UnKnown
Address:  127.0.0.1
 
Ping request could not find host yahoo.com. Please check the name and try again.
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 11 ...00 25 64 56 b4 80 ...... Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
 12 ...00 26 5e 54 7e e5 ...... Dell Wireless 1397 WLAN Mini-Card
  1 ........................... Software Loopback Interface 1
 30 ...00 00 00 00 00 00 00 e0  isatap.{1B9BA31D-91DB-4A09-A0F9-F1C00D599D80}
 10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 21 ...00 00 00 00 00 00 00 e0  isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
 13 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #3
 15 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #5
 16 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #6
 23 ...00 00 00 00 00 00 00 e0  isatap.{14F1B226-524A-4CAB-98CE-D9ECD1D184B6}
 18 ...00 00 00 00 00 00 00 e0  isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
 19 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 20 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 22 ...00 00 00 00 00 00 00 e0  isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
 28 ...00 00 00 00 00 00 00 e0  isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
 29 ...00 00 00 00 00 00 00 e0  isatap.{FC601E46-E9C4-4CB5-9AC6-302FDE7847F5}
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 05 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 06 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 07 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 08 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [258104] (Avira Operations GmbH & Co. KG)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 05 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 06 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 07 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 08 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 16 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 17 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 18 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 19 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [231480] (Avira Operations GmbH & Co. KG)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/06/2014 05:19:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 261850080
 
Error: (01/06/2014 05:19:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 261850080
 
Error: (01/06/2014 05:19:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/03/2014 02:47:11 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/03/2014 08:26:18 AM) (Source: EventSystem) (User: )
Description: 80070005{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}
 
Error: (01/03/2014 08:21:41 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/03/2014 08:15:39 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/02/2014 03:50:50 PM) (Source: Application Error) (User: )
Description: Faulting application disk2vhd-tmp.exe, version 1.64.0.0, time stamp 0x4fc2b765, faulting module disk2vhd-tmp.exe, version 1.64.0.0, time stamp 0x4fc2b765, exception code 0x40000015, fault offset 0x00000000000286b2,
process id 0x3b8, application start time 0xdisk2vhd-tmp.exe0.
 
Error: (01/02/2014 03:42:25 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine IVssAsync::QueryStatus.  hr = 0x80010108.
 
 
Operation:
   BackupComplete Event
   Executing Asynchronous Operation
 
Context:
   Current State: BackupComplete
 
Error: (01/02/2014 03:32:54 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {bcfe92f6-1351-474c-8179-ec904cf68752}
 
 
System errors:
=============
Error: (01/03/2014 02:48:10 PM) (Source: Service Control Manager) (User: )
Description: 30000
 
Error: (01/03/2014 02:47:39 PM) (Source: Service Control Manager) (User: )
Description: Avira Web Protection2 (0x2)
 
Error: (01/03/2014 02:47:35 PM) (Source: Service Control Manager) (User: )
Description: 30000avgfws
 
Error: (01/03/2014 02:47:12 PM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent3758213660 (0xE001CA1C)
 
Error: (01/03/2014 02:47:12 PM) (Source: Service Control Manager) (User: )
Description: Wsys Service
 
Error: (01/03/2014 02:47:12 PM) (Source: Service Control Manager) (User: )
Description: HUAWEI USB-NDIS miniport%%1058
 
Error: (01/03/2014 02:47:12 PM) (Source: Service Control Manager) (User: )
Description: Intel® PRO/1000 NDIS 6 Adapter Driver%%1058
 
Error: (01/03/2014 02:47:12 PM) (Source: Service Control Manager) (User: )
Description: Intel® PRO/1000 PCI Express Network Connection Driver%%1058
 
Error: (12/02/2013 08:20:05 PM) (Source: Service Control Manager) (User: )
Description: Avira Web Protection2 (0x2)
 
Error: (12/02/2013 08:19:22 PM) (Source: Service Control Manager) (User: )
Description: Wsys Service
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-11-06 21:17:06.985
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdrivera.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-06 21:17:04.378
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdrivera.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-06 21:16:59.918
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-06 21:16:56.349
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-04 17:44:00.379
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-04 17:43:58.881
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-04 17:43:57.696
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-04 17:43:56.167
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-04 17:43:54.919
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-04 17:43:53.624
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Apple Mobile Device Support (Version: 6.1.0.13)
Ask Toolbar Updater (Version: 1.2.1.23037)
AVG 2014 (Version: 14.0.3629)
AVG 2014 (Version: 14.0.4158)
AVG 2014 (Version: 2014.0.4158)
Bonjour (Version: 3.0.0.10)
BrowserSafeguard
Dell Dock (Version: 1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Touchpad (Version: 7.104.115.101)
Dell Wireless WLAN Card Utility (Version: 5.10.38.30)
EPSON Stylus SX200 Series Printer Uninstall
iCloud (Version: 1.1.0.40)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes (Version: 11.0.4.4)
Java™ 6 Update 13 (64-bit) (Version: 6.0.130)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
MobileMe Control Panel (Version: 3.1.8.0)
My Dell (Version: 3.3.6280.92)
PC Connectivity Solution 64 (Version: 7.7.10.0)
Quickset (Version: 9.2.18)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
 
========================= Devices: ================================
 
Name: isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
Name: isatap.{4BA75E1D-1E61-4FC7-9607-D0884466124E}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 59%
Total physical RAM: 3031.57 MB
Available physical RAM: 1234.18 MB
Total Pagefile: 6293.44 MB
Available Pagefile: 3931.34 MB
Total Virtual: 4095.88 MB
Available Virtual: 3992.43 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:134.36 GB) (Free:61.89 GB) NTFS
2 Drive d: () (Removable) (Total:0.95 GB) (Free:0.15 GB) NTFS
3 Drive e: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:6.52 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\IMOGEN-PC
 
Administrator            Guest                    imogen                   
 
 
**** End of log ****
 
 
It's been a long day and currently the MBAM scan is still running, results tomorrow along with the other requested reports.
 
Many thanks


#6 Broni

Broni

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Posted 06 January 2014 - 06:59 PM

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#7 GreenCheese

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Posted 07 January 2014 - 12:46 PM

I connected the laptop to Internet to download the MBAM related updates however in doing so I removed the proxy that had been set as I was experiencing redirects and 'pages not found' whilst trying to do so.

 

Here are the remaining logs :)

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.06.06
 
Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
imogen :: IMOGEN-PC [administrator]
 
06/01/2014 19:07:49
mbam-log-2014-01-06 (19-07-49).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 238179
Time elapsed: 18 minute(s), 30 second(s)
 
Memory Processes Detected: 5
C:\ProgramData\eSafe\eGdpSvc.exe (PUP.Optional.Wsys.A) -> 1616 -> Delete on reboot.
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe (PUP.Optional.SearchDonkey.A) -> 4836 -> Delete on reboot.
C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe (PUP.Optional.SearchDonkey.A) -> 4920 -> Delete on reboot.
C:\ProgramData\RHelpers\IeHelper\IeHelper.exe (PUP.Optional.SearchDonkey.A) -> 5084 -> Delete on reboot.
C:\ProgramData\Updater\updater.exe (Trojan.Agent) -> 3860 -> Delete on reboot.
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 39
HKLM\SYSTEM\CurrentControlSet\Services\WsysSvc (PUP.Optional.Wsys.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WsysControl (PUP.Optional.Wsys.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCR\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCR\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCR\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCR\wajam.WajamBHO.1 (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCR\wajam.WajamBHO (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCR\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCR\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{44ed99e2-16a6-4b89-80d6-5b21cf42e78b} (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKCR\TypeLib\{781CA792-9B6E-400B-B36F-15C097D2CA54} (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKCR\Interface\{2830488C-079B-45C2-88B6-AFE4EAA2DF85} (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKCR\DynConIE.DynConIEObject.1 (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKCR\DynConIE.DynConIEObject (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B} (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B} (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B} (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCR\wajam.WajamDownloader.1 (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCR\wajam.WajamDownloader (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Optional.SoftwareUpdater) -> Quarantined and deleted successfully.
HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Optional.SoftwareUpdater) -> Quarantined and deleted successfully.
HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Optional.SoftwareUpdater) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Optional.SoftwareUpdater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd.1 (PUP.Optional.SoftwareUpdater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd (PUP.Optional.SoftwareUpdater) -> Quarantined and deleted successfully.
HKCR\AppID\priam_bho.DLL (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86} (PUP.Optional.Qone8) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\WAJAM (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\dosearchesSoftware (PUP.Optional.DoSearches.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Classes\AppID\DynConIE.DLL (PUP.Optional.DynConIE.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Google\Chrome\Extensions\ifohbjbgfchkkfhphahclmkpgejiplfo (PUP.Optional.Elex.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\WAJAM (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKLM\Software\Iminent (PUP.Optional.Iminent.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wajam (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
 
Registry Values Detected: 6
HKCU\Software\Microsoft\Windows\CurrentVersion\Run|Updater (Trojan.Agent) -> Data: C:\ProgramData\Updater\updater.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Updater (Trojan.Agent) -> Data: C:\ProgramData\Updater\Updater.exe -> Quarantined and deleted successfully.
HKCU\Software\Mozilla\Firefox\Extensions|{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2} (PUP.Optional.Wajam.A) -> Data: C:\Program Files (x86)\Wajam\Firefox\{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}.xpi -> Quarantined and deleted successfully.
HKCU\Software\Wajam|affiliate_id (PUP.Optional.Wajam.A) -> Data: 3226 -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Wajam|red (PUP.Optional.Wajam.A) -> Data: 4 -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Services\WsysSvc|ImagePath (PUP.Optional.Esafe.A) -> Data: C:\ProgramData\eSafe\eGdpSvc.exe -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 5
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.DoSearches) -> Bad: (http://www.dosearches.com/?utm_source=b&utm_medium=adks&utm_campaign=rg&utm_content=hp&from=adks&uid=WDCXWD1600BEVT-75ZCT2_WD-WX40A799560195601&ts=1383770011) Good: (http://www.google.com) -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Default_Page_URL (PUP.Optional.DoSearches) -> Bad: (http://www.dosearches.com/?utm_source=b&utm_medium=adks&utm_campaign=rg&utm_content=hp&from=adks&uid=WDCXWD1600BEVT-75ZCT2_WD-WX40A799560195601&ts=1383770011) Good: (http://www.google.com) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.DoSearches) -> Bad: (http://www.dosearches.com/?utm_source=b&utm_medium=adks&utm_campaign=rg&utm_content=hp&from=adks&uid=WDCXWD1600BEVT-75ZCT2_WD-WX40A799560195601&ts=1383770011) Good: (http://www.google.com) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Default_Page_URL (PUP.Optional.DoSearches) -> Bad: (http://www.dosearches.com/?utm_source=b&utm_medium=adks&utm_campaign=rg&utm_content=hp&from=adks&uid=WDCXWD1600BEVT-75ZCT2_WD-WX40A799560195601&ts=1383770011) Good: (http://www.google.com) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes|DefaultScope (PUP.Optional.Qone8) -> Bad: ({33BB0A4E-99AF-4226-BDF6-49120163DE86}) Good: ({0633EE93-D776-472f-A0FF-E1416B8B2E3A}) -> Quarantined and repaired successfully.
 
Folders Detected: 12
C:\Program Files (x86)\Wajam (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Wajam\Firefox (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Wajam\IE (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Wajam\Updater (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Temp\Iminent (PUP.Optional.Iminent.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Temp\Iminent\Log (PUP.Optional.Iminent.A) -> Quarantined and deleted successfully.
C:\ProgramData\RHelpers\ChromeHelper (PUP.Optional.Searchagent) -> Delete on reboot.
C:\ProgramData\RHelpers\FirefoxHelper (PUP.Optional.Searchagent) -> Delete on reboot.
C:\ProgramData\RHelpers\IeHelper (PUP.Optional.Searchagent) -> Delete on reboot.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0 (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
 
Files Detected: 39
C:\ProgramData\eSafe\eGdpSvc.exe (PUP.Optional.Wsys.A) -> Delete on reboot.
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe (PUP.Optional.SearchDonkey.A) -> Delete on reboot.
C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe (PUP.Optional.SearchDonkey.A) -> Delete on reboot.
C:\ProgramData\RHelpers\IeHelper\IeHelper.exe (PUP.Optional.SearchDonkey.A) -> Delete on reboot.
C:\Program Files (x86)\Wajam\IE\priam_bho.dll (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\ProgramData\SpyAlert\IE\common.dll (PUP.Optional.SafeMonitor.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\SwvUpdater\Updater.exe (PUP.Optional.SoftwareUpdater) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Temp\fullpackage_temp\Baofeng.exe (PUP.Optional.NationZoom.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Temp\fullpackage_temp\eGdpSvc.exe (PUP.Optional.Wsys.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Temp\fullpackage_temp\package1.zip (PUP.Optional.NationZoom.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Temp\MircosoftStudio\Baofeng.exe (PUP.Optional.NationZoom.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Temp\MircosoftStudio\package1.zip (PUP.Optional.NationZoom.A) -> Quarantined and deleted successfully.
C:\Users\imogen\Local Settings\Temporary Internet Files\Content.IE5\472WZI11\iminent[1].msi (PUP.Optional.Iminent.A) -> Quarantined and deleted successfully.
C:\Users\imogen\Local Settings\Temporary Internet Files\Content.IE5\BYV9ASJL\wajam_download[1].exe (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\Users\imogen\Local Settings\Temporary Internet Files\Content.IE5\EGBYKMPH\wajam_install[1].exe (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\Users\imogen\Local Settings\Temporary Internet Files\Content.IE5\F3U5HMLA\MinibarFirefox[1].exe (PUP.Optional.Iminent.A) -> Quarantined and deleted successfully.
C:\Users\imogen\Local Settings\Temporary Internet Files\Content.IE5\FXOWYSXU\Express_Installer.exe (PUP.Optional.ExpressInstall.A) -> Quarantined and deleted successfully.
C:\Users\imogen\Local Settings\Temporary Internet Files\Content.IE5\Q8BIBM0E\IminentMinibarIE[1].exe (PUP.Optional.Iminent.A) -> Quarantined and deleted successfully.
C:\Users\imogen\Local Settings\Temporary Internet Files\Content.IE5\QX47S3P4\MinibarChrome[1].exe (PUP.Optional.Iminent.A) -> Quarantined and deleted successfully.
C:\Windows\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\ProgramData\Updater\updater.exe (Trojan.Agent) -> Delete on reboot.
C:\Program Files (x86)\Wajam\uninstall.exe (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Wajam\Firefox\{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}.xpi (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Wajam\IE\favicon.ico (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Wajam\IE\wajamLogo.bmp (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\announce.js (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\background.html (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\common.js (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\common.js.old (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\contentscript.js (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\icon.png (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\icon128.png (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\icon16.png (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\icon32.png (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\icon48.png (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\icon64.png (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\iframecontentscript.js (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.47_0\manifest.json (PUP.Optional.MultiIE) -> Quarantined and deleted successfully.
C:\Users\imogen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam\uninstall.lnk (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
 
(end)
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.0.6002 Windows Vista Service Pack 2 x64
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
Java version: 1.6.0_29
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 1.795000 GHz
Memory total: 3178831872, free: 1560911872
 
Downloaded database version: v2014.01.06.07
Downloaded database version: v2013.12.18.01
=======================================
Initializing...
------------ Kernel report ------------
     01/06/2014 20:36:39
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iastor.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\yk60x64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\ew_jubusenum.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Mpfp.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\ipfltdrv.sys
\SystemRoot\system32\DRIVERS\avgfwd6a.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\RTSTOR64.SYS
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\avkmgr.sys
\SystemRoot\system32\DRIVERS\avipbb.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\avgdiska.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\avgntflt.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\BCM42RLY.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80033dc060
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa800335c050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80033dc060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80033dcb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80033dc060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa800335c050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 9F7139F1
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 81920  Numsec = 30720000
 
    Partition 2 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 30801920  Numsec = 281777840
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-312561808-312581808)...
Done!
Infected file C:\Users\imogen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QGQZOIB6\wajam_validate[1].exe could not be remediated because backup file is not available
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_2_30801920_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate[1].exe_k.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate[1].exe_u.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate[1].exe_r.mbam...
Removal finished
 
 
Rkill 2.6.4 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/07/2014 05:28:31 PM in x64 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\System32\WLTRYSVC.EXE (PID: 1588) [WD-HEUR]
 * C:\Windows\System32\bcmwltry.exe (PID: 1604) [WD-HEUR]
 * C:\Windows\System32\WLTRAY.EXE (PID: 3852) [WD-HEUR]
 * C:\Users\imogen\AppData\Local\BrowserSafeguard\BrowserSafeguard.exe (PID: 1264) [UP-HEUR]
 
4 proccesses terminated!
 
Active Proxy Server Detected
 
 * Proxy Disabled.
 * ProxyOverride value deleted.
 * ProxyServer value deleted.
 * AutoConfigURL value deleted.
 * Proxy settings were backed up to Registry file.
 
Checking Registry for malware related settings:
 
 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]
 
Backup Registry file created at:
 C:\Users\imogen\Desktop\rkill\rkill-01-07-2014-05-28-40.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
 * Windows Firewall Disabled
 
   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Automatic
 
 * Security Center (wscsvc) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
  ::1             localhost
 
Program finished at: 01/07/2014 05:33:49 PM
Execution time: 0 hours(s), 5 minute(s), and 17 seconds(s)
 
 
I think that is it!!
 
Many thanks


#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:36 PM

Posted 07 January 2014 - 07:25 PM

p22002970.gif You're running two AV programs:

AVG Internet Security 2014   
Avira Desktop 
You must uninstall one of them.
If AVG use AVG Remover: http://www.avg.com/us-en/utilities
 
p22002970.gif rKill reports:
 * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/
Run the above fix and then post fresh rKIll log.
 
p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#9 GreenCheese

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Posted 09 January 2014 - 12:27 PM

Broni,

 

Just to keep you informed, I've currently had little time to carry out the above actions however I will start this evening and post the results tomorrow.

 

Your time and advice is much appreciated,

 

Paul



#10 Broni

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Posted 09 January 2014 - 07:49 PM

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#11 GreenCheese

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Posted 11 January 2014 - 04:47 AM

Hi Broni,

 

Having a few issues running the ESET scanner - it seems that the PC is rebooting at some point during a scan which I believe is an related issue.To confirm this I am sitting in front of the PC whilst a scan takes place to see what happens. I took a look in the ESET folder (C:\program files(X86)) and there are no files in the quarantine folder.

 

Also at some point the proxy settings for IE were reset to use 127.0.0.1 which would suggest there may be something else still present however here are the logs I have up till the ESET scan:

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/09/2014 10:33:10 PM in x64 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Automatic
 
 * Security Center (wscsvc) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
  ::1             localhost
 
Program finished at: 01/09/2014 10:33:28 PM
Execution time: 0 hours(s), 0 minute(s), and 18 seconds(s)
 
 
# AdwCleaner v3.016 - Report created 09/01/2014 at 23:31:02
# Updated 23/12/2013 by Xplode
# Operating System : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# Username : imogen - IMOGEN-PC
# Running from : C:\Users\imogen\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : vToolbarUpdater17.0.12
 
***** [ Files / Folders ] *****
 
[!] Folder Deleted : C:\ProgramData\Ask
[!] Folder Deleted : C:\ProgramData\AVG Nation toolbar
[!] Folder Deleted : C:\ProgramData\eSafe
[!] Folder Deleted : C:\ProgramData\Uniblue\DriverScanner
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Uniblue\DriverScanner
[!] Folder Deleted : C:\Program Files (x86)\Ask.com
[!] Folder Deleted : C:\Program Files (x86)\AVG Nation toolbar
[!] Folder Deleted : C:\Program Files (x86)\Uniblue\DriverScanner
[!] Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
[!] Folder Deleted : C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}
[!] Folder Deleted : C:\Users\imogen\AppData\Local\AVG Nation toolbar
[!] Folder Deleted : C:\Users\imogen\AppData\Local\AVG Secure Search
[!] Folder Deleted : C:\Users\imogen\AppData\Local\SwvUpdater
[!] Folder Deleted : C:\Users\imogen\AppData\Local\Wajam
[!] Folder Deleted : C:\Users\imogen\AppData\LocalLow\AskToolbar
[!] Folder Deleted : C:\Users\imogen\AppData\LocalLow\AVG Nation toolbar
[!] Folder Deleted : C:\Users\imogen\AppData\Roaming\Uniblue\DriverScanner
[!] Folder Deleted : C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\cekcjpgehmohobmdiikfnopibipmgnml
[!] Folder Deleted : C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp
File Deleted : C:\Users\Public\Desktop\driverscanner.lnk
File Deleted : C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\Extensions\newtab.crx
File Deleted : C:\Windows\Tasks\driverscanner.job
File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar
 
***** [ Shortcuts ] *****
 
Shortcut Disinfected : C:\Users\Public\Desktop\Google Chrome.lnk
Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk
Shortcut Disinfected : C:\Users\imogen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer (64-bit).lnk
Shortcut Disinfected : C:\Users\imogen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\imogen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
Shortcut Disinfected : C:\Users\imogen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
Shortcut Disinfected : C:\Users\imogen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\wajam.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [DriverScanner]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\driverscanner
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Updater shortcut]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Data Restored : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command
Data Restored : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome\shell\open\command
Data Restored : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\SAFARI.EXE\shell\open\command
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\AVG Nation toolbar
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\DynConIE
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\AVG Nation toolbar
Key Deleted : HKLM\Software\eSafeSecControl
Key Deleted : HKLM\Software\Uniblue
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C2F8CA82-2BD9-4513-B2D1-08A47914C1DA}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Nation toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{C2F8CA82-2BD9-4513-B2D1-08A47914C1DA}_is1
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Nation toolbar
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16514
 
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
 
-\\ Mozilla Firefox v
 
-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Users\imogen\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
Deleted : urls_to_restore_on_startup
Deleted : search_url
Deleted : suggest_url
 
*************************
 
AdwCleaner[R0].txt - [16933 octets] - [09/01/2014 23:22:21]
AdwCleaner[S0].txt - [12930 octets] - [09/01/2014 23:31:02]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [12991 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows ™ Vista Home Premium x64
Ran by imogen on 09/01/2014 at 23:41:36.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\apntbmon
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\browsersafeguard
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{41564952-412D-5637-00A7-7A786E7484D7}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-527104793-4166141658-2330155904-1000\Software\wajam
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{23B2A96F-A7BF-4EC3-B1E1-953C692A3438}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Users\imogen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\driverscanner.lnk"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\apn"
Successfully deleted: [Folder] "C:\Users\imogen\appdata\local\browsersafeguard"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\uniblue"
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\imogen\appdata\local\Google\Chrome\User Data\Default\Extensions\aaaaacalgebmfelllfiaoknifldpngjh
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\aaaaacalgebmfelllfiaoknifldpngjh
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 09/01/2014 at 23:53:00.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Many thanks


#12 Broni

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Posted 11 January 2014 - 02:56 PM

Try Eset with different browser.


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#13 GreenCheese

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Posted 12 January 2014 - 03:58 AM

Broni, thanks for the suggestion. I think that the CPU is overheating and shutting the PC down. I've had a look at the heat sinks and fans and they certainly need a clean. I will certainly try a different browser and see if that changes anything.

 

Thanks for your patience, much appreciated.



#14 Broni

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Posted 12 January 2014 - 04:12 PM

Let me know.


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#15 GreenCheese

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Posted 14 January 2014 - 04:09 AM

Hi Broni,

 

I have resolved the rebooting issue and the ESET scan has completed with no malicious files found.






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