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Trojan problems


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#1 SandraB1

SandraB1

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Posted 03 January 2014 - 10:10 AM

Hi,

 

I would appreciate very much if you could help me to clean viruses from my laptop.

Guy from another forum has helped me to delete some Trojan’s, but there is still remaining.

 

I could not start Malwarebytes as access to its folder was denied. I managed to gain permission, uninstall with Revo and install the new one.

But, when I try to start there is an error message: mbam.exe can not be found.

I downloaded SuperAntiSpyware and followed instructions in one of the posts.
It found 456 threats (4 major).
After restart mbam install still missing mbam.exe after install.

Major threats that SuperAntiSpyware found were:

Rogue.IEAntiVirus
C:\Program Files\ANTIVIRUS

Trojan.Agent/Gen-VBInject
C:\USERS\LAPTOP\APPDATA\LOCAL\TEMP\~TMF2823190187879636770.TMP
C:\USERS\LAPTOP\APPDATA\LOCAL\TEMP\~TMF4275285878195863885.TMP
C:\USERS\LAPTOP\APPDATA\LOCAL\TEMP\~TMF675816777688979468.TMP

The rest are Adware.Tracking Cookie threats.

 

But after restart I still can’t start mbam - mbam.exe not found. I try to use GrantPerm, but no luck.

This is the output from GrantPerm after unlock:

GrantPerms by Farbar
Ran by Laptop (administrator) at 2014-01-03 01:28:12

===============================================
\\?\C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

Owner: BUILTIN\Administrators

DACL(NP)(AI):
NT AUTHORITY\SYSTEM FULL ALLOW (I)
BUILTIN\Administrators FULL ALLOW (I)
BUILTIN\Users READ/EXECUTE ALLOW (I)


Edited by SandraB1, 03 January 2014 - 12:13 PM.


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