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Ibm00001 - Help!

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#1 jonno_w


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Posted 07 May 2006 - 03:58 PM

Hi folks. I'm having two problems with my PC and am hoping you clever people can help.

[1] My sister sometimes uses the computer and is keen on chatrooms. Somehow she has managed to change the wallpaper to one provided by a website called 'chatagogo.co.uk'. Although I've managed to reset the wallpaper to one provided by Windows, the chatagogo wallpaper appears for several seconds while my PC is booting up. I don't like this, and want to completely remove it from my machine. Any ideas?

[2] When I'm starting up my PC, I get a window which contains the message: "Ibm00001 has caused an error in IBM00001.DLL. Ibm00001 will now close. If you experience any problems, try restarting your computer." At the same time that this message has started to appear, my broadband internet connection has virtually seized up. As I have absolutely no idea what this message means, could it be related to the slowness of my internet connection? And if so, can anyone suggest a remedy? I've run updated Spybot and Spywareblaster but to no avail.

The computer runs Windows ME. Advice would be much appreciated. Cheers.

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#2 Albert Frankenstein

Albert Frankenstein

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Posted 07 May 2006 - 04:35 PM

Welcome to BC! :thumbsup:

Free downloads, especially screen savers, wallpaper, movies and music are often bundled with malicious software. This is probably how you got infected.

This may be a bit of a tuffy to get off on your own. For help with removing your infection I would like to refer you to the HiJack This (HJT) forum here at BleepingComputer.com:

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

Third: If, after finishing your work with the folks at the HJT forum you have issues with Windows related to the removal of the infection, then come to the other forums and let us help you get your computer back to normal.

You are in good hands! Good luck!

Currently home chillin' with the fam and my two dogs!

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