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Adds playing in background


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12 replies to this topic

#1 SUSIELOVEALOT

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Posted 01 January 2014 - 02:49 PM

My computer is playing adds in the background  :smash: , It started yesterday and I don't know why. I have tried Kaperky and kaspery tdss and no viruses.  I can't get rid of the adds playing in the background  :smash: , please help.



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#2 boopme

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Posted 01 January 2014 - 03:15 PM

Hi Susie

Let's see if we can find it

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
.
.
.
ADW Cleaner

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • .
    .
    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    .
    .
    .
    .
    • Last run ESET.
      • Hold down Control and click on this link to open ESET OnlineScan in a new window.
      • Click the esetonlinebtn.png button.
      • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
      • Double click on the esetsmartinstaller_enu.png icon on your desktop.
      • Check "YES, I accept the Terms of Use."
      • Click the Start button.
      • Accept any security warnings from your browser.
      • Under scan settings, check "Scan Archives" and "Remove found threats"
      • Click Advanced settings and select the following:
      • Scan potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology
      • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      • When the scan completes, click List Threats
      • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      • Click the Back button.
      • Click the Finish button.
      • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#3 SUSIELOVEALOT

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Posted 01 January 2014 - 05:48 PM

The first two nothing, this is what we got for the last one, adw cleaner : 

# AdwCleaner v3.016 - Report created 01/01/2014 at 14:37:14
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Bob - BOB-PC
# Running from : C:\Users\Bob\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : APNMCP
[#] Service Deleted : DefaultTabSearch
[#] Service Deleted : DefaultTabUpdate
[#] Service Deleted : vToolbarUpdater17.0.12

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\AskPartnerNetwork
Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\Free Ride Games
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Program Files (x86)\AskPartnerNetwork
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\DefaultTab
Folder Deleted : C:\Program Files (x86)\Free Ride Games
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}
Folder Deleted : C:\Users\Bob\AppData\Local\apn
[!] Folder Deleted : C:\Users\Bob\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Bob\AppData\Local\Smartbar
Folder Deleted : C:\Users\Bob\AppData\Local\strongvault
Folder Deleted : C:\Users\Bob\AppData\Local\Temp\apn
Folder Deleted : C:\Users\Bob\AppData\Local\Temp\AskSearch
Folder Deleted : C:\Users\Bob\AppData\Local\Temp\Smartbar
Folder Deleted : C:\Users\Bob\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Bob\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Bob\AppData\LocalLow\Smartbar
Folder Deleted : C:\Users\Bob\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Bob\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\Bob\AppData\Roaming\strongvault
Folder Deleted : C:\Users\Bob\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Free Ride Games
Folder Deleted : C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
Folder Deleted : C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmeemomfelpigklppifflheakfpkfjjg
Folder Deleted : C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
File Deleted : C:\Users\Public\Desktop\More FREE games.lnk
File Deleted : C:\Users\Public\Desktop\Play Free Games.lnk
File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****

Shortcut Disinfected : C:\Users\Bob\Desktop\Search.lnk

***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKCU\Software\Google\Chrome\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\GameTreatWidget.GameTreatWidget
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.bandobjectattribute
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.bho
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.dockingpanel
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.iesmartbar
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.iesmartbarbandobject
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.smartbardisplaystate
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.smartbarmenuform
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnTbMon]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [GenieoUpdaterService]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{38495740-0035-4471-851E-F5BBB86AB085}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{44CBC005-6243-4502-8A02-3A096A282664}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{44D07CAA-4FC4-5A84-9951-A485AD808D0E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4C836512-BB70-11D2-A5A7-00105A9C91C6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80703783-E415-4EE3-AB60-D36981C5A6F1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D8278076-BC68-4484-9233-6E7F1628B56C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DB797690-40E0-11D2-9BD5-0060082AE372}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F297534D-7B06-459D-BC19-2DD8EF69297B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{80703783-E415-4EE3-AB60-D36981C5A6F1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{103DFC4E-147A-5606-9B4E-1C216DF227A1}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9945959C-AAD8-4312-8B57-2DE11927E770}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB797681-40E0-11D2-9BD5-0060082AE372}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FEB62B15-CC00-4736-AAEC-BA046C9DFF73}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{44D07CAA-4FC4-5A84-9951-A485AD808D0E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6978F29A-3493-40B2-8CDC-9C13A02F85A4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D7949A66-D936-4028-9552-14F7DC50F38D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6978F29A-3493-40B2-8CDC-9C13A02F85A4}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D7949A66-D936-4028-9552-14F7DC50F38D}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\AskPartnerNetwork
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Software\smartbarbackup
Key Deleted : HKCU\Software\smartbarlog
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskPartnerNetwork
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\PIP
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2B7BDADB-EC8C-4C54-B5DD-CE45A016D3A7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : [x64] HKLM\SOFTWARE\AskPartnerNetwork
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16421

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Search Bar]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Search [Default_Search_URL]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Search [SearchAssistant]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\SearchUrl [Default]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchUrl [Default]

*************************

AdwCleaner[R0].txt - [21984 octets] - [01/01/2014 14:35:10]
AdwCleaner[S0].txt - [20592 octets] - [01/01/2014 14:37:14]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [20653 octets] ##########



#4 boopme

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Posted 01 January 2014 - 06:54 PM

Need the Minitool log

What about JRT and ESET?


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 SUSIELOVEALOT

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Posted 01 January 2014 - 07:31 PM

I tried to run the JRT, but got a message telling me it can harm my computer and would not allow the computer to run the thing. Working on the other one, it is being slow, be back to you on that one.



#6 SUSIELOVEALOT

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Posted 01 January 2014 - 08:12 PM

JRT :

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.9 (01.01.2014:1)
OS: Windows 7 Home Premium x64
Ran by Bob on Wed 01/01/2014 at 16:37:04.44
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\dw7

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\stronghold online backup
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\Free Ride Games
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\pricefinder_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\pricefinder_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\apnpip_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\apnpip_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\pricefinder_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\pricefinder_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1C07BC5A-026E-4448-A7D8-54EE337255D1}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{FC505FCE-7BAD-484C-8658-FA086E8859A7}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6E89E1D3-C66F-41C4-A648-CD91544E99C3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{6E89E1D3-C66F-41C4-A648-CD91544E99C3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{96A25A24-2E87-4374-8A50-CC6F943FCE4D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{96A25A24-2E87-4374-8A50-CC6F943FCE4D}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{96A25A24-2E87-4374-8A50-CC6F943FCE4D}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{adff4c9a-4f49-4a1f-8885-360e107b7938}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{adff4c9a-4f49-4a1f-8885-360e107b7938}
Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"

 

~~~ Files

Successfully deleted: [File] "C:\Users\Public\Desktop\play more great games!.url"

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\strongvault online backup"
Successfully deleted: [Folder] "C:\Users\Bob\appdata\local\stronghold_llc"
Successfully deleted: [Folder] "C:\Users\Bob\appdata\local\strongvault online backup"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Program Files (x86)\strongvault online backup"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\strongvault online backup"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"

 

~~~ Chrome

Successfully deleted: [Folder] C:\Users\Bob\appdata\local\Google\Chrome\User Data\Default\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
Successfully deleted: [Folder] C:\Users\Bob\appdata\local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 01/01/2014 at 17:09:11.94
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#7 SUSIELOVEALOT

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Posted 01 January 2014 - 10:22 PM

Ok I have some problems >  I did the ESET scan I have 2 virouses, the problem is  I scanned it twice and never finished the scan cause I had this thing pop up saying the DCOM server progress launched service termited and computer has to shut down.  The last shut down was at 99% scanned.  It took me over a hour just to get that far.  I was still in step 3  of 4 when it shut down.

 

1.)   A variant of Java/Exploit Agent NUS Trojan

 

2.)  Java/Exploit Agent NRK Trojan

 

What should I do?  Should I try the scan again?



#8 boopme

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Posted 01 January 2014 - 10:24 PM

Hello Susie could you post the MiniToolbox log so I can see how it may be affecting these scans.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 SUSIELOVEALOT

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Posted 01 January 2014 - 10:34 PM

MiniToolbox:

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Bob (administrator) on 01-01-2014 at 14:18:20
Running from "C:\Users\Bob\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Bob-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-25-64-DB-0A-DB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8052:e87e:d12f:3779%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, January 01, 2014 12:24:22 PM
   Lease Expires . . . . . . . . . . : Wednesday, January 08, 2014 12:24:22 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 234890596
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-A7-94-FE-00-25-64-DB-0A-DB
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:24e0:11c:3f57:fefc(Preferred)
   Link-local IPv6 Address . . . . . : fe80::24e0:11c:3f57:fefc%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Broadcom.Home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4007:802::1005
   74.125.224.104
   74.125.224.99
   74.125.224.101
   74.125.224.105
   74.125.224.110
   74.125.224.103
   74.125.224.100
   74.125.224.98
   74.125.224.97
   74.125.224.102
   74.125.224.96

Pinging google.com [74.125.224.32] with 32 bytes of data:
Reply from 74.125.224.32: bytes=32 time=361ms TTL=57
Reply from 74.125.224.32: bytes=32 time=326ms TTL=57

Ping statistics for 74.125.224.32:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 326ms, Maximum = 361ms, Average = 343ms
Server:  Broadcom.Home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
   206.190.36.45
   98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=298ms TTL=50
Reply from 206.190.36.45: bytes=32 time=294ms TTL=50

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 294ms, Maximum = 298ms, Average = 296ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 25 64 db 0a db ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    276
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:5ef5:79fd:24e0:11c:3f57:fefc/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::24e0:11c:3f57:fefc/128
                                    On-link
 10    276 fe80::8052:e87e:d12f:3779/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/01/2014 00:24:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Exception code: 0xc0000005
Fault offset: 0x00002c80
Faulting process id: 0x6e8
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3

Error: (01/01/2014 00:22:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000011e2fb5
Faulting process id: 0x2b8
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (01/01/2014 00:02:41 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1098

Start Time: 01cf07295a14f941

Termination Time: 202

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

Error: (01/01/2014 11:37:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Exception code: 0xc0000005
Fault offset: 0x00002c80
Faulting process id: 0x6dc
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3

Error: (12/31/2013 04:55:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Exception code: 0xc0000005
Fault offset: 0x00002c80
Faulting process id: 0x720
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3

Error: (12/31/2013 00:38:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Exception code: 0xc0000005
Fault offset: 0x00002c80
Faulting process id: 0x700
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3

Error: (12/31/2013 00:35:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000008
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x2ac
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (12/31/2013 00:16:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Exception code: 0xc0000005
Fault offset: 0x00002c80
Faulting process id: 0x6e8
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3

Error: (12/31/2013 10:58:42 AM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x52b3b87c
Exception code: 0xc0000005
Fault offset: 0x00002c80
Faulting process id: 0x6e0
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3

Error: (12/31/2013 10:46:49 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1714

Start Time: 01cf0658757df4e1

Termination Time: 278

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

System errors:
=============
Error: (01/01/2014 00:24:39 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/01/2014 00:24:27 PM) (Source: Service Control Manager) (User: )
Description: The Power service terminated with the following error:
%%4203

Error: (01/01/2014 00:24:14 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/01/2014 00:24:10 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/01/2014 00:22:39 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Plug and Play service, but this action failed with the following error:
%%1190

Error: (01/01/2014 00:22:39 PM) (Source: Service Control Manager) (User: )
Description: The Plug and Play service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

Error: (01/01/2014 00:22:39 PM) (Source: Service Control Manager) (User: )
Description: The DCOM Server Process Launcher service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

Error: (01/01/2014 00:12:36 PM) (Source: Service Control Manager) (User: )
Description: The Power service terminated with the following error:
%%4203

Error: (01/01/2014 00:12:21 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/01/2014 00:12:18 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Microsoft Office Sessions:
=========================
Error: (03/24/2012 08:12:57 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 92 seconds with 60 seconds of active time.  This session ended with a crash.

CodeIntegrity Errors:
===================================
  Date: 2013-12-25 11:47:01.173
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-25 11:47:01.172
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-25 11:47:01.170
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-25 11:47:01.146
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-25 11:47:01.144
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-25 11:47:01.142
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-17 14:58:31.304
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-17 14:58:31.302
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-17 14:58:31.300
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-17 14:58:31.283
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Amelie's Cafe
Arcadesafari
Ask Shopping Toolbar (Version: 12.7.0.2491)
Ask Toolbar (Version: 1.15.25.0)
Ask Toolbar Updater (Version: 1.2.6.44892)
Aurora Manager TL (Version: 1.6)
AVG 2011 (Version: 10.0.3222)
AVG SafeGuard toolbar (Version: 17.0.1.12)
Bejeweled 2 Deluxe 1.0
Bejeweled 3
Bing Bar (Version: 7.3.124.0)
Bookworm
Bookworm Adventures
Bookworm Adventures Vol. 2
Burger shop 2
CameraHelperMsi (Version: 13.51.815.0)
Coupon Printer for Windows (Version: 5.0.0.0)
Criminal Minds
DefaultTab (Version: 1.3.1.0)
Delicious: Emily's Childhood Memories
erLT (Version: 1.20.138.34)
Farm Frenzy 3 - Madagascar
Free Ride Games Player
Genieo (Version: 1.0.202)
Google Chrome (Version: 31.0.1650.63)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.3)
HP Deskjet 2510 series Basic Device Software (Version: 28.0.1313.0)
HP Deskjet 2510 series Help (Version: 27.0.0)
HP Deskjet 2510 series Product Improvement Study (Version: 28.0.1313.0)
HP Deskjet 2510 series Setup Guide (Version: 27.0.0)
HP Photo Creations (Version: 1.0.0.7702)
HP Update (Version: 5.003.003.001)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Jewel Quest (remove only)
Kaspersky Internet Security (Version: 14.0.0.4651)
Logitech Webcam Software (Version: 2.51)
LWS Facebook (Version: 13.50.854.0)
LWS Gallery (Version: 13.51.827.0)
LWS Help_main (Version: 13.51.828.0)
LWS Launcher (Version: 13.51.828.0)
LWS Motion Detection (Version: 13.51.815.0)
LWS Pictures And Video (Version: 13.51.815.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Webcam Software (Version: 13.51.815.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
Malwarebytes' Anti-Malware version 1.51.0.1200 (Version: 1.51.0.1200)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Nancy Drew Dossier - Resorting to Danger
ooVoo (Version: 3.5.9056)
PlayFizz (Version: 1.0)
Price Finder (Version: 1.1.9)
Ranch Rush
Roads of Rome
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.11 (Version: 6.11.102)
Snap.Do (Version: 1.6.1.782)
Snap.Do Engine (Version: 1.6.1.782)
Strongvault Online Backup (Version: 1.0.1.0)
Strongvault Online Backup (Version: 5.0.2.34)
Temples Across America
The Treasures of Montezuma
The Weather Channel App
Unlikely Suspects
Verizon Download Manager (Version: 25)
Virtual Families
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WinRAR 4.10 beta 5 (64-bit) (Version: 4.10.5)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
ZD Manager
Zuma's Revenge!

========================= Memory info: ===================================

Percentage of memory in use: 74%
Total physical RAM: 4085.18 MB
Available physical RAM: 1042.29 MB
Total Pagefile: 8168.55 MB
Available Pagefile: 4605.3 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.88 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:891.32 GB) NTFS

========================= Users: ========================================

User accounts for \\BOB-PC

Administrator

            Bob                      Guest                   

**** End of log ****



#10 boopme

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Posted 02 January 2014 - 10:29 AM

OK lets see if we can catch it here

Please download aswMBR ( 4.5MB ) to your desktop.
  • Double click the aswMBR.exe icon, and click Run.
  • When asked if you'd like to "download the latest Avast! virus definitions", click Yes.
  • Click the Scan button to start the scan.
  • On completion of the scan, click the save log button, save it to your desktop, then copy and paste it in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 SUSIELOVEALOT

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Posted 02 January 2014 - 11:47 AM

Here it is the aswMBR :

 

aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software
Run date: 2014-01-02 07:54:10
-----------------------------
07:54:10.192    OS Version: Windows x64 6.1.7601 Service Pack 1
07:54:10.192    Number of processors: 2 586 0x170A
07:54:10.416    ComputerName: BOB-PC  UserName: Bob
07:54:16.684    Initialize success
08:05:19.428    AVAST engine defs: 14010200
08:06:23.212    The log file has been saved successfully to "C:\Users\Bob\Desktop\aswMBR.txt"
08:06:57.622    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
08:06:57.631    Disk 0 Vendor: ST31000528AS CC38 Size: 953869MB BusType: 3
08:06:57.721    Disk 0 MBR read successfully
08:06:57.724    Disk 0 MBR scan
08:06:57.731    Disk 0 Windows 7 default MBR code
08:06:57.745    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 2048
08:06:57.761    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       953767 MB offset 206848
08:06:57.786    Disk 0 scanning C:\Windows\system32\drivers
08:07:14.125    Service scanning
08:07:35.264    Modules scanning
08:07:35.264    Disk 0 trace - called modules:
08:07:35.284    ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
08:07:35.294    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004943060]
08:07:35.294    3 CLASSPNP.SYS[fffff88001e5143f] -> nt!IofCallDriver -> [0xfffffa80044934d0]
08:07:35.304    5 ACPI.sys[fffff88000ef37a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa800446a060]
08:07:37.750    AVAST engine scan C:\Windows
08:07:40.176    AVAST engine scan C:\Windows\system32
08:11:29.059    AVAST engine scan C:\Windows\system32\drivers
08:11:41.637    AVAST engine scan C:\Users\Bob
08:38:50.514    AVAST engine scan C:\ProgramData
08:45:21.805    Scan finished successfully
08:45:29.816    Disk 0 MBR has been saved successfully to "C:\Users\Bob\Desktop\MBR.dat"
08:45:29.816    The log file has been saved successfully to "C:\Users\Bob\Desktop\aswMBR.txt"
 



#12 boopme

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Posted 02 January 2014 - 11:54 AM

Ugghh , not there . This means we should get a deeper look. Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 boopme

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Posted 02 January 2014 - 12:56 PM

Now that you log is posted here..
http://www.bleepingcomputer.com/forums/t/519368/part-2-of-ads-playing-in-background/#entry3248476
 
 you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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