Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Problems after intaking AVG PC Tune Up & AVG Maintenance


  • Please log in to reply
5 replies to this topic

#1 Lad2013

Lad2013

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:09 AM

Posted 01 January 2014 - 02:06 PM

I using a Dell Laptop - Windows XP Professional 1 DDS (Ver _2012_11-20-01)
 
Problem: After downloading AVG PC Tune Up & AVG 1 Click Maintenance I satrted seeing pop up
error messages in the lower toolbar.Intially the messages stated my os c disc space was getting low.
 
 
I tried freeing disc space on C drive but was unable to remove progrmas using Add/Remove commands.I attempted to remove the following programs:
IT Tunes
AvG Security Tool Bar
AVG PC Tun Up
AVG Maint
Bing Tool Bar
McAafee 
Bottom line I am unable to free up disc space using Add/Remove.I am also unable to download any
applications.
I ran MalwareBytes Scan and used CCleaner checking for Malware or Viruses but the sysytem came up clean. 
 
I now recieve error message "Your Windows drive has only O MB space avaiable.
System Restore has suspended tracking changes to your computer etc etc free up 200MB of disc space to reactivate System Restore"
 
Please offer solutions.Be overly simple with your intructions,this is all knew to me.
 
Thank you all very much  
 
Sorry for the typo in the Header - How do I edit that ?

Edit: Moved topic from Introductions to the more appropriate forum. Edited topic title for member. ~ Animal

BC AdBot (Login to Remove)

 


#2 dls62

dls62

  • Members
  • 623 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Berkshire, UK
  • Local time:09:09 AM

Posted 01 January 2014 - 02:39 PM

To start with do this:

  1. Click Start, and then click My Computer.
  2. Right-click the disk in which you want to free up space, and then click Properties.
  3. Click the General tab, and then click Disk Cleanup.
  4. Click the Disk Cleanup tab (if it is not already selected), click to select the check boxes next to the files that you want to remove, and then click OK. You can select all of the entries but do not, for the time being, select Compress Old Files.
  5. Click Yes to the proceed with this action, and then click OK.

Please let us know how you get on - how much space has been freed up.



#3 Lad2013

Lad2013
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:09 AM

Posted 01 January 2014 - 04:26 PM

To start with do this:

  1. Click Start, and then click My Computer.
  2. Right-click the disk in which you want to free up space, and then click Properties.
  3. Click the General tab, and then click Disk Cleanup.
  4. Click the Disk Cleanup tab (if it is not already selected), click to select the check boxes next to the files that you want to remove, and then click OK. You can select all of the entries but do not, for the time being, select Compress Old Files.
  5. Click Yes to the proceed with this action, and then click OK.

Please let us know how you get on - how much space has been freed up.

Thank you,sorry i did not see your email reply.

I now have 40.2 MB 

Can I now try and remove the Programs I mentioned ?

You People Rock!!!!!!! 



#4 dls62

dls62

  • Members
  • 623 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Berkshire, UK
  • Local time:09:09 AM

Posted 01 January 2014 - 04:52 PM

Please download and run TFC by Old Timer - http://www.bleepingcomputer.com/download/tfc/

The program will ask you to reboot. Click OK.

When your system has restarted try to uninstall some programs that you don't need.

#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:09 AM

Posted 01 January 2014 - 08:54 PM


After doing the above...continue as follows:

Please download and use the following tools (in the order listed) which will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants.

RKill created by Grinler (aka Lawrence Abrams), the site owner of BleepingComputer.
AdwCleaner created by Xplode.
Junkware Removal Tool created by thisisu.

1. Double-click on RKill to launch the tool. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

Important: Do not reboot your computer until you complete the next step.

2. Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


Close all open programs and shut down any protection/security software to avoid potential conflicts.

3. Double-click on JRT.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:09 AM

Posted 01 January 2014 - 08:54 PM

BTW, there have been numerous reported problems with computers after using features like PC Analyzer and PC Tuneup which purport to fix registry errors in order to make the system more stable and various optimizing tools which can make changes to system settings. I do not recommend the routine use of registry cleaners/optimizers as they are extremely powerful applications that can damage the Windows registry by using aggressive cleaning routines. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from booting properly. For routine use, the benefits to your computer are negligible while the potential risks are great.

Please read: Why you should not use Registry Cleaners and Optimization Tools
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users