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Bandwidth Hijacking


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3 replies to this topic

#1 jtmcandrew

jtmcandrew

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Posted 01 January 2014 - 10:53 AM

I am experiencing bandwidth hijacking on one of my computers.

 

Whenever that computer is on up to 30 GB daily are being consumed, roughly split between upload and download.

 

Any help is appreciated.

 

Thanks,

John



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#2 Broni

Broni

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  • Local time:02:32 AM

Posted 01 January 2014 - 07:40 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 jtmcandrew

jtmcandrew
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  • Local time:04:32 AM

Posted 03 January 2014 - 12:24 PM

Your help is much appreciated!

 

 

 Results of screen317's Security Check version 0.99.78 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100 
 Out of date Malwarebytes Anti-Malware installed!
 Java™ 6 Update 31 
 Java version out of Date!
 Adobe Flash Player 11.9.900.170 
 Adobe Reader 10.1.8 Adobe Reader out of Date! 
 Mozilla Firefox 24.0 Firefox out of Date! 
 Google Chrome 31.0.1650.57 
 Google Chrome 31.0.1650.63 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 05-12-2013
Ran by John (administrator) on 03-01-2014 at 10:01:27
Running from "C:\Users\John\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by John (administrator) on 03-01-2014 at 10:04:06
Running from "C:\Users\John\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)
Cisco Systems VPN Adapter for 64-bit Windows = Local Area Connection 2 (Hardware not present)
DW1501 Wireless-N WLAN Half-Mini Card = Wireless Network Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1300 metric=0

siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled

weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0

advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled mtu=1300 metric=0

siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled

weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0

advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : John-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
   Physical Address. . . . . . . . . : CC-AF-78-56-EA-55
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 78-2B-CB-93-E5-A1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::55d:bef4:e59e:f011%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.125(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, January 01, 2014 9:33:27 AM
   Lease Expires . . . . . . . . . . : Saturday, January 04, 2014 7:56:04 AM
   Default Gateway . . . . . . . . . : fe80::c2c1:c0ff:fe66:2198%11
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 293088203
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-9B-DC-8D-78-2B-CB-93-E5-A1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F70F4027-D44F-4AFF-8CFE-2C727D181FF6}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:282f:26bd:9fec:7760(Preferred)
   Link-local IPv6 Address . . . . . : fe80::282f:26bd:9fec:7760%23(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{B556547E-2573-4374-B0AB-BF9BC8973BCD}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  QuailPlace
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4000:807::1008
   173.194.115.6
   173.194.115.14
   173.194.115.4
   173.194.115.3
   173.194.115.9
   173.194.115.8
   173.194.115.7
   173.194.115.0
   173.194.115.2
   173.194.115.5
   173.194.115.1

Pinging google.com [173.194.115.1] with 32 bytes of data:
Reply from 173.194.115.1: bytes=32 time=39ms TTL=55
Reply from 173.194.115.1: bytes=32 time=41ms TTL=55

Ping statistics for 173.194.115.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 41ms, Average = 40ms
Server:  QuailPlace
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
   206.190.36.45
   98.138.253.109

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=79ms TTL=49
Reply from 98.138.253.109: bytes=32 time=125ms TTL=49

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 79ms, Maximum = 125ms, Average = 102ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...cc af 78 56 ea 55 ......DW1501 Wireless-N WLAN Half-Mini Card
 11...78 2b cb 93 e5 a1 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 23...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.125     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.125    266
    192.168.1.125  255.255.255.255         On-link     192.168.1.125    266
    192.168.1.255  255.255.255.255         On-link     192.168.1.125    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.125    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.125    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    266 ::/0                     fe80::c2c1:c0ff:fe66:2198
 23     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 23     58 2001::/32                On-link
 23    306 2001:0:9d38:6ab8:282f:26bd:9fec:7760/128
                                    On-link
 11    266 fe80::/64                On-link
 23    306 fe80::/64                On-link
 11    266 fe80::55d:bef4:e59e:f011/128
                                    On-link
 23    306 fe80::282f:26bd:9fec:7760/128
                                    On-link
  1    306 ff00::/8                 On-link
 23    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/03/2014 00:33:13 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/01/2014 11:08:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/01/2014 09:35:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA

"Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2013 05:08:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA

"Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2013 04:39:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA

"Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2013 04:02:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA

"Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2013 03:38:13 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA

"Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2013 01:29:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/31/2013 00:12:25 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/31/2013 00:12:25 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

System errors:
=============
Error: (01/03/2014 09:44:38 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (01/02/2014 05:07:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (01/02/2014 04:24:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (01/02/2014 07:52:33 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (01/01/2014 05:25:04 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (01/01/2014 01:38:04 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user

imposed limit.

Error: (01/01/2014 09:35:17 AM) (Source: Service Control Manager) (User: )
Description: The Dell DataSafe Online service failed to start due to the following error:
%%1053

Error: (01/01/2014 09:35:17 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell DataSafe Online service to connect.

Error: (01/01/2014 09:34:12 AM) (Source: Service Control Manager) (User: )
Description: The SQL Server (SQLEXPRESS) service failed to start due to the following error:
%%1053

Error: (01/01/2014 09:34:12 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the SQL Server (SQLEXPRESS) service to

connect.

Microsoft Office Sessions:
=========================
Error: (07/24/2013 09:33:25 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office

Version: 12.0.6612.1000. This session lasted 16 seconds with 0 seconds of active time.  This session ended with a

crash.

Error: (06/22/2013 03:45:52 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office

Version: 12.0.6612.1000. This session lasted 10 seconds with 0 seconds of active time.  This session ended with a

crash.

Error: (03/21/2013 06:22:34 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office

Version: 12.0.6612.1000. This session lasted 201 seconds with 180 seconds of active time.  This session ended with a

crash.

CodeIntegrity Errors:
===================================
  Date: 2013-06-12 15:12:04.375
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\WINDOWS

\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-12 14:12:16.038
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\WINDOWS

\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

 Tools for .Net 3.5 (Version: 3.11.50727)
 Update for Microsoft Office 2007 (KB2508958)
Adobe Acrobat  9 Standard (Version: 9.5.5)
Adobe Acrobat 9.5.5 - CPSID_83708
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Adobe Shockwave Player 12.0 (Version: 12.0.0.112)
Agent Ransack 2010 (64-bit)
Amazon Music Importer (Version: 2.0.1)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80328.2204)
Apple Application Support (Version: 2.1.6)
Apple Software Update (Version: 2.1.3.127)
ATI AVIVO64 Codecs (Version: 11.6.0.10104)
AWS Toolkit for Visual Studio and AWS SDK for .NET (Version: 2.7.275.0)
Belarc Advisor 8.4 (Version: 8.4.0.0)
BitMeter OS
CanoScan LiDE 110 Scanner Driver
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2013.0328.2218.38225)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
Cisco Connect (Version: 1.4.12284.0)
Cisco Systems VPN Client 5.0.07.0290 (Version: 5.0.7)
Consumer In-Home Service Agreement (Version: 2.0.0)
Cozi (Version: 1.0.4323.24051)
Crystal Reports for Visual Studio (Version: 12.51.0.240)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.4.162.0)
Dell PhotoStage (Version: 1.5.0.30)
Dell Product Registration (Version: 1.0.6)
Dell Stage (Version: 1.4.173.0)
Dell VideoStage (Version: 1.1.1.1408)
DeLorme Street Atlas USA 2008 (Version: 1.00.2008)
DirectX 9 Runtime (Version: 1.00.0000)
Dotfuscator Software Services - Community Edition (Version: 5.0.2500.0)
Dropbox (Version: 2.0.22)
DW WLAN Card (Version: 5.60.48.35)
Entity Framework Designer for Visual Studio 2012 - enu (Version: 11.1.20702.00)
FileZilla Client 3.7.3 (Version: 3.7.3)
Foxit Reader (Version: 6.0.5.618)
GDR 1617 for SQL Server 2008 R2 (KB2494088) (64-bit) (Version: 10.50.1617.0)
GIMP 2.6.11 (Version: 2.6.11)
GitHub (Version: 1.0.41.2)
Google Chrome (Version: 31.0.1650.63)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.3)
H&R Block Deluxe + Efile + State 2010 (Version: 10.04.6402)
H&R Block Deluxe + Efile + State 2011 (Version: 11.05.7102)
H&R Block Deluxe + Efile + State 2012 (Version: 12.05.7803)
H&R Block Mississippi 2010 (Version: 1.10.1901)
H&R Block Mississippi 2011 (Version: 1.11.3601)
H&R Block Mississippi 2012 (Version: 1.12.5401)
HitmanPro 3.7 (Version: 3.7.8.208)
IIS 8.0 Express (Version: 8.0.1557)
IIS Express Application Compatibility Database for x64
IIS Express Application Compatibility Database for x86
Intel® Rapid Storage Technology (Version: 10.0.0.1046)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 15.4.3502.0922)
Kendo UI Q3 2011 (Version: 11.3.1523.0)
KONICA MINOLTA magicolor 2530DL
LogMeIn (Version: 4.1.3268)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
McAfee Security Scan Plus (Version: 3.8.130.10)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50709)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET and Web Frameworks 2012.2 (Version: 2.1.20219.0)
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 2 (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 3 - Visual Studio Express 2012 for Web (Version: 3.0.30710.0)
Microsoft ASP.NET MVC 3 (Version: 3.0.20105.0)
Microsoft ASP.NET MVC 4 - Visual Studio Express 2012 for Web - ENU (Version: 4.1.20219.0)
Microsoft ASP.NET MVC 4 Runtime (Version: 4.0.20710.0)
Microsoft ASP.NET Visual Studio 2012 Finalizer (Version: 4.1.20219.0)
Microsoft ASP.NET Visual Studio 2012 Uninstall Finalizer (Version: 4.1.20219.0)
Microsoft ASP.NET Web Pages - Visual Studio Express 2012 for Web (Version: 1.0.20710.0)
Microsoft ASP.NET Web Pages (Version: 1.0.20105.0)
Microsoft ASP.NET Web Pages 2 - Visual Studio Express 2012 for Web - ENU (Version: 4.1.20219.0)
Microsoft ASP.NET Web Pages 2 Runtime (Version: 2.0.20715.0)
Microsoft Help Viewer 1.1 (Version: 1.1.40219)
Microsoft Help Viewer 2.0 (Version: 2.0.50727)
Microsoft NuGet - Visual Studio Express 2012 for Web (Version: 2.0.30625.9003)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.6123.5001)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Report Viewer Redistributable 2008 (KB971119) (Version: 9.0.30731)
Microsoft Report Viewer Redistributable 2008 SP1
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Silverlight 3 SDK (Version: 3.0.40818.0)
Microsoft Silverlight 4 SDK (Version: 4.0.50826.0)
Microsoft SkyDrive (Version: 17.0.2015.0811)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 R2 (64-bit)
Microsoft SQL Server 2008 R2 Data-Tier Application Framework (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Data-Tier Application Project (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Management Objects (x64) (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Native Client (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Policies (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Transact-SQL Language Service (Version: 10.50.1750.9)
Microsoft SQL Server 2008 Setup Support Files  (Version: 10.1.2731.0)
Microsoft SQL Server 2012 Command Line Utilities  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.1.2807.0)
Microsoft SQL Server 2012 Express LocalDB  (Version: 11.0.2318.0)
Microsoft SQL Server 2012 Management Objects  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (x64) (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Native Client  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.0.2100.60)
Microsoft SQL Server Browser (Version: 10.50.1600.1)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 4.0 SP1 Scripting Tools ENU CTP1 (Version: 4.0.8854.1)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (Version: 4.0.8876.1)
Microsoft SQL Server Compact 4.0 Web Tools ENU (Version: 4.0.8482.1)
Microsoft SQL Server Data Tools - enu (11.1.20905.0) (Version: 11.1.20905.0)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20905.0) (Version: 11.1.20905.0)
Microsoft SQL Server Database Publishing Wizard 1.4 (Version: 10.1.2512.8)
Microsoft SQL Server System CLR Types (Version: 10.51.2500.0)
Microsoft SQL Server System CLR Types (x64) (Version: 10.50.1750.9)
Microsoft SQL Server VSS Writer (Version: 10.51.2500.0)
Microsoft Sync Framework Runtime v1.0 SP1 (x64) (Version: 1.0.3010.0)
Microsoft Sync Framework SDK v1.0 SP1 (Version: 1.0.3010.0)
Microsoft Sync Framework Services v1.0 SP1 (x64) (Version: 1.0.3010.0)
Microsoft Sync Services for ADO.NET v2.0 SP1 (x64) (Version: 2.0.3010.0)
Microsoft System CLR Types for SQL Server 2012 (Version: 11.0.2100.60)
Microsoft System CLR Types for SQL Server 2012 (x64) (Version: 11.0.2100.60)
Microsoft Team Foundation Server 2010 Object Model - ENU (Version: 10.0.40219)
Microsoft Visual C++  Compilers 2010 Standard - enu - x64 (Version: 10.0.40219)
Microsoft Visual C++  Compilers 2010 Standard - enu - x86 (Version: 10.0.40219)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 (Version: 9.0.30729.4974)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Designtime - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual F# 2.0 Runtime (Version: 10.0.40219)
Microsoft Visual FoxPro 9.0 Professional - English
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (Version: 10.0.40219)
Microsoft Visual Studio 2010 Office Developer Tools (x64) (Version: 10.0.40219)
Microsoft Visual Studio 2010 Professional - ENU (Version: 10.0.30319)
Microsoft Visual Studio 2010 Professional - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Service Pack 1 (Version: 10.0.40219)
Microsoft Visual Studio 2010 SharePoint Developer Tools (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40303)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40308)
Microsoft Visual Studio 2012 Express Prerequisites x64 - ENU (Version: 11.0.50727)
Microsoft Visual Studio 2012 Preparation (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) Interop Assemblies (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) Resources (Version: 11.0.50727)
Microsoft Visual Studio 2012 Tools for SQL Server Compact 4.0 SP1 ENU (Version: 4.0.8876.1)
Microsoft Visual Studio Express 2012 for Web - ENU (Version: 11.0.50727)
Microsoft Visual Studio Express 2012 for Web - ENU (Version: 11.0.50727.1)
Microsoft Visual Studio Macro Tools (Version: 9.0.30729)
Microsoft Visual Studio Team Foundation Server 2012 Object Model (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Object Model Language Pack - ENU (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU (Version: 11.0.50727)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.35191)
Microsoft Visual Studio Ultimate 2012 XAML UI Designer Core (Version: 11.0.50727)
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources (Version: 11.0.50727)
Microsoft Web Deploy 3.0 (Version: 3.1236.1631)
Microsoft Web Deploy dbSqlPackage Provider - enu (Version: 10.3.20225.0)
Microsoft Web Developer Tools 2012.2 - Visual Studio Express 2012 for Web (Version: 1.2.40308.0)
Microsoft Web Platform Installer 4.6 (Version: 4.0.40719.0)
Microsoft WebMatrix 3 (Version: 2.0.1924)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.7.915.93)
My Dell (Version: 3.4.6422.14)
MySQL Connector Net 6.5.4 (Version: 6.5.4)
Pdf995 (installed by H&R Block)
PdfEdit995 (installed by H&R Block)
PhotoShowExpress (Version: 2.0.063)
Prerequisites for SSDT  (Version: 11.0.2100.60)
QuickBooks (Version: 23.0.4010.2305)
QuickBooks Pro 2013 (Version: 23.0.4001.2305)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6141)
Rhapsody
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Safari (Version: 5.34.57.2)
Skype Toolbars (Version: 1.0.4051)
Skype™ 6.6 (Version: 6.6.106)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Spotify (Version: 0.9.6.81.gd359a796)
SQL Server 2008 R2 Common Files (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Services (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Shared (Version: 10.50.1600.1)
SQL Server 2008 R2 Management Studio (Version: 10.50.1600.1)
SQL Server 2008 R2 SP1 Common Files (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Database Engine Shared (Version: 10.51.2500.0)
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)
swMSM (Version: 12.0.0.1)
TaxACT 2011 - 1040 Edition
TaxACT 2011 California
TaxACT 2012 - 1040 Edition
TaxACT 2012 California
Telerik Control Panel (Version: 13.1.530.0)
Telerik RadControls for WPF Q3 2013 (Version: 13.3.1016.0)
Telerik Reporting Q1 2012 (Version: 6.0.12.215)
Telerik Reporting Q2 2013 (Version: 7.1.13.612)
Telerik Reporting Q3 2013 7.2.13.1016 (Version: 7.2.13.1016)
Telerik WPF Demos (Version: 2013.3.1016.40)
THX TruStudio PC (Version: 1.0)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.5821)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0501)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0222)
TurboTax 2010 wnyiper (Version: 010.000.1549)
TurboTax 2010 wrapper (Version: 010.000.0157)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Visual Studio 2012 (KB2781514) (Version: 11.0.51219)
Visual FoxPro 9.0 Baseline - English (Version: 9.00.2412)
Visual FoxPro 9.0 Professional - English (Version: 9.00.5815)
Visual Studio 2010 Prerequisites - English (Version: 10.0.40219)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
WCF RIA Services V1.0 SP1 (Version: 4.1.60114.0)
Web Deployment Tool (Version: 1.1.0618)
Windows Azure Authoring Tools - October 2012 Release (Version: 1.8.31351.1533)
Windows Azure Emulator - October 2012 Release (Version: 1.8.31351.1533)
Windows Azure Libraries for .NET – October 2012 (Version: 1.8)
Windows Azure Tools for Microsoft Visual Studio 2012 - October 2012 (Version: 1.8.51019.1603)
Windows Azure Tools for Microsoft Visual Studio 2012 Core (Version: 1.8.51019.1603)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Phone Emulator x64 - ENU (Version: 10.0.40219)
Windows Phone SDK 7.1 Assemblies (Version: 10.0.40219)
Windows XP Mode (Version: 1.3.7600.16423)
Xoom - 1  (Version: 1.0.0.16)
Xoom (Version: 1.0.0.6)
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================

Name: Cisco Systems VPN Adapter for 64-bit Windows
Description: Cisco Systems VPN Adapter for 64-bit Windows
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Cisco Systems
Service: CVirtA
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard.

Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 6126.46 MB
Available physical RAM: 3229.32 MB
Total Pagefile: 12251.09 MB
Available Pagefile: 9003.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.73 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:919.22 GB) (Free:724.69 GB) NTFS
7 Drive i: (Elements) (Fixed) (Total:1863.01 GB) (Free:205.92 GB) NTFS

========================= Users: ========================================

User accounts for \\JOHN-PC

Administrator            Guest                    John                    

**** End of log ****

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.03.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
John :: JOHN-PC [administrator]

1/3/2014 10:06:22 AM
mbam-log-2014-01-03 (10-06-22).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 307266
Time elapsed: 14 minute(s), 56 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1008
www.malwarebytes.org

Database version: v2014.01.03.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
John :: JOHN-PC [administrator]

1/3/2014 10:39:36 AM
mbar-log-2014-01-03 (10-39-36).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System |

Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 337437
Time elapsed: 29 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 (Trojan.Zaccess) -> No action taken.
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} (Trojan.Zaccess) -> No action taken.

Registry Values Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32| (Trojan.Zaccess) -> Data: C:\Users

\John\AppData\Local\{f21f0f03-5c1d-c9f3-19bb-bb80219a00b5}\n. -> No action taken.

Registry Data Items Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32| (Hijack.SHELL32) -> Bad: (\\?

\globalroot\Device\HarddiskVolume3\Users\John\AppData\Local\Temp\scuovij\soxelhk\wow.dll) Good: (SHELL32.dll) -> No

action taken.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16476

Java version: 1.6.0_31

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, I:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 6424055808, free: 3667439616

Downloaded database version: v2014.01.03.04
Downloaded database version: v2013.12.18.01
=======================================
Initializing...
------------ Kernel report ------------
     01/03/2014 10:39:31
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\??\C:\Windows\system32\Drivers\vmm.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\lmimirr.sys
\SystemRoot\system32\DRIVERS\dne64x.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\vpchbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\drivers\usbccgp.sys
\SystemRoot\system32\DRIVERS\lvuvc64.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\lvrs64.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Program Files (x86)\LogMeIn\x64\RaInfo.sys
\??\C:\Windows\system32\drivers\LMIRfsDriver.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\Drivers\CVPNDRVA.sys
\SystemRoot\System32\drivers\rdpdr.sys
\SystemRoot\system32\drivers\tdtcp.sys
\SystemRoot\System32\DRIVERS\tssecsrv.sys
\SystemRoot\System32\Drivers\RDPWD.SYS
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\System32\ntdll.dll
\WINDOWS\System32\smss.exe
\WINDOWS\System32\apisetschema.dll
\WINDOWS\System32\autochk.exe
\WINDOWS\System32\normaliz.dll
\WINDOWS\System32\imm32.dll
\WINDOWS\System32\ole32.dll
\WINDOWS\System32\difxapi.dll
\WINDOWS\System32\setupapi.dll
\WINDOWS\System32\ws2_32.dll
\WINDOWS\System32\wininet.dll
\WINDOWS\System32\msctf.dll
\WINDOWS\System32\Wldap32.dll
\WINDOWS\System32\gdi32.dll
\WINDOWS\System32\iertutil.dll
\WINDOWS\System32\shell32.dll
\WINDOWS\System32\urlmon.dll
\WINDOWS\System32\rpcrt4.dll
\WINDOWS\System32\user32.dll
\WINDOWS\System32\sechost.dll
\WINDOWS\System32\usp10.dll
\WINDOWS\System32\clbcatq.dll
\WINDOWS\System32\oleaut32.dll
\WINDOWS\System32\psapi.dll
\WINDOWS\System32\msvcrt.dll
\WINDOWS\System32\advapi32.dll
\WINDOWS\System32\shlwapi.dll
\WINDOWS\System32\kernel32.dll
\WINDOWS\System32\lpk.dll
\WINDOWS\System32\comdlg32.dll
\WINDOWS\System32\imagehlp.dll
\WINDOWS\System32\nsi.dll
\WINDOWS\System32\api-ms-win-downlevel-version-l1-1-0.dll
\WINDOWS\System32\KernelBase.dll
\WINDOWS\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\WINDOWS\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\WINDOWS\System32\devobj.dll
\WINDOWS\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\WINDOWS\System32\wintrust.dll
\WINDOWS\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\WINDOWS\System32\crypt32.dll
\WINDOWS\System32\comctl32.dll
\WINDOWS\System32\cfgmgr32.dll
\WINDOWS\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\WINDOWS\System32\msasn1.dll
\WINDOWS\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk5\DR5
Upper Device Object: 0xfffffa80085d4700
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008c\
Lower Device Object: 0xfffffa80082f2b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa80085db690
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008b\
Lower Device Object: 0xfffffa80082edb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa80085df660
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008a\
Lower Device Object: 0xfffffa80082ecb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa80085ba790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000089\
Lower Device Object: 0xfffffa80085ca510
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa80085bd790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000088\
Lower Device Object: 0xfffffa80085deb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8007b66060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8005dae050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8007b66060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007b66b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007b66060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005dae050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B5E78435

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 81920  Numsec = 25686016
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 25767936  Numsec = 1927753728

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-1953505168-1953525168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa80085bd790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80082e4b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80085bd790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80085deb60, DeviceName: \Device\00000088\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C4B9A

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3907022848

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 2000396746752 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa80085ba790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80082f3b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80085ba790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80085ca510, DeviceName: \Device\00000089\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa80085df660, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80082f4b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80085df660, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80082ecb60, DeviceName: \Device\0000008a\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa80085db690, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80082f5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80085db690, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80082edb60, DeviceName: \Device\0000008b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 5, DevicePointer: 0xfffffa80085d4700, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80082f6b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80085d4700, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80082f2b60, DeviceName: \Device\0000008c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32| --> [Trojan.Zaccess]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 --> [Trojan.Zaccess]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} --> [Trojan.Zaccess]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32| --> [Hijack.SHELL32]
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_1_81920_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_1_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_1_r.mbam...
Removal finished

 

Rkill 2.6.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 01/03/2014 11:16:45 AM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 01/03/2014 11:16:55 AM
Execution time: 0 hours(s), 0 minute(s), and 9 seconds(s)



#4 Broni

Broni

    The Coolest BC Computer


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Posted 03 January 2014 - 06:49 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





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