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After running Asus windows 7 machine for a time programs no longer open


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166 replies to this topic

#1 chucksno

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Posted 01 January 2014 - 08:59 AM

I was hit by a trojan 6 months ago disguised as Microsoft Security essentials.  After running countless programs I cannot quite remove all symptoms of the problem.  Typically computer runs fine but after time allows me to run open programs but will not open anything new.  Cntr-alt-delete will not work and I eventually have to power down with the power button.  The problems went away for a couple of months until updating IE to 11 which seemed to awake some issue.  I have used the attached png to try to eradicate the issue and the DDS is attached.  Thanks for your help

 



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#2 HelpBot

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Posted 06 January 2014 - 09:00 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/519224 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 chucksno

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Posted 06 January 2014 - 03:01 PM

per instructions here are the new DDS files



#4 chucksno

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Posted 06 January 2014 - 03:24 PM

Attached File  attach.txt   19.97KB   1 downloadsAttached File  dds.txt   16.81KB   2 downloadsper instructions

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428
Run by chucksno at 14:55:13 on 2014-01-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7935.5353 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
C:\Users\chucksno\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Users\chucksno\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\AsHookDevice.exe
C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\locator.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\sppsvc.exe
C:\Windows\Explorer.EXE
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
uSearch Bar = Preserve
mWinlogon: Userinit = userinit.exe,
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\IPS\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
uRun: [Spotify Web Helper] "C:\Users\chucksno\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
StartupFolder: C:\Users\chucksno\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\chucksno\AppData\Roaming\Dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://rockwellautomation.webex.com/client/WBXclient-T27L10NSP32EP15-15155/webex/ieatgpc1.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{6E24409E-A34A-4D00-AC4C-39F45C50C0E2} : DHCPNameServer = 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.1.0.18\CoIEPlg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.1.0.18\CoIEPlg.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1501000.012\SymDS64.sys [2013-11-26 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1501000.012\SymEFA64.sys [2013-11-26 1147480]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20131218.001\BHDrvx64.sys [2013-12-17 1526488]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1501000.012\ccSetx64.sys [2013-11-26 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140103.001\IDSviA64.sys [2014-1-4 521944]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1501000.012\Ironx64.sys [2013-11-26 264280]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1501000.012\symnets.sys [2013-11-26 590936]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-3-24 203776]
R2 Device Handle Service;Device Handle Service;C:\Windows\SysWOW64\AsHookDevice.exe [2011-3-24 203392]
R2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-2-5 185144]
R2 MemeoBackgroundService;MemeoBackgroundService;C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe [2010-7-28 25824]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe [2013-11-26 264360]
R2 PdiService;Portrait Displays SDK Service;C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [2011-9-4 109168]
R2 SeagateDashboardService;Seagate Dashboard Service;C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2011-11-3 8704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-30 137648]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-3-24 38456]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2011-3-24 1349232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 ahcix64s;ahcix64s;C:\Windows\System32\drivers\ahcix64s.sys [2011-3-24 234040]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2013-1-19 57856]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-12 111616]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-8-2 22528]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-3-24 702976]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-12-3 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-12-3 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-9-5 1255736]
S3 wmamp3DriverV32;wmamp3DriverV32;C:\Windows\System32\drivers\wmamp3DriverV32.sys [2011-9-19 34040]
.
=============== File Associations ===============
.
FileExt: .scr: DWGTrueViewScriptFile=C:\Windows\System32\notepad.exe "%1"
.
=============== Created Last 30 ================
.
2013-12-12 08:04:39 167424 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
2013-12-12 08:04:39 164864 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2013-12-12 08:04:38 12625920 ----a-w- C:\Windows\System32\wmploc.DLL
2013-12-12 08:04:38 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2013-12-12 08:03:01 293072 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll
2013-12-12 08:03:01 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-12-12 08:03:01 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2013-12-12 08:03:01 235216 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll
2013-12-12 08:03:00 7211520 ----a-w- C:\Program Files\Internet Explorer\F12Resources.dll
2013-12-12 08:03:00 482816 ----a-w- C:\Program Files\Internet Explorer\ieinstal.exe
2013-12-12 08:03:00 469504 ----a-w- C:\Program Files (x86)\Internet Explorer\ieinstal.exe
2013-12-12 08:03:00 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2013-12-12 08:03:00 353280 ----a-w- C:\Program Files\Internet Explorer\IEShims.dll
2013-12-12 08:03:00 270848 ----a-w- C:\Program Files (x86)\Internet Explorer\ieproxy.dll
2013-12-12 08:03:00 251392 ----a-w- C:\Program Files (x86)\Internet Explorer\IEShims.dll
2013-12-11 12:25:06 335360 ----a-w- C:\Windows\System32\msieftp.dll
2013-12-11 12:25:06 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll
2013-12-11 12:25:05 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-12-11 12:25:04 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-12-11 12:25:04 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-12-11 12:25:03 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2013-12-11 12:25:03 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2013-12-11 12:25:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-12-11 12:25:01 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-12-11 12:24:53 230400 ----a-w- C:\Windows\System32\drivers\portcls.sys
2013-12-11 12:24:53 202752 ----a-w- C:\Windows\System32\scrrun.dll
2013-12-11 12:24:53 168960 ----a-w- C:\Windows\System32\wscript.exe
2013-12-11 12:24:53 163840 ----a-w- C:\Windows\SysWow64\scrrun.dll
2013-12-11 12:24:53 156160 ----a-w- C:\Windows\System32\cscript.exe
2013-12-11 12:24:53 150016 ----a-w- C:\Windows\System32\wshom.ocx
2013-12-11 12:24:53 141824 ----a-w- C:\Windows\SysWow64\wscript.exe
2013-12-11 12:24:53 126976 ----a-w- C:\Windows\SysWow64\cscript.exe
2013-12-11 12:24:53 121856 ----a-w- C:\Windows\SysWow64\wshom.ocx
2013-12-11 12:24:53 116736 ----a-w- C:\Windows\System32\drivers\drmk.sys
2013-12-11 02:31:14 -------- d-----w- C:\Windows\ERUNT
.
==================== Find3M ====================
.
2013-12-11 01:43:12 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2013-12-10 18:57:13 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-10 18:57:13 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-27 01:07:53 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
.
============= FINISH: 14:56:29.84 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 9/3/2011 9:57:40 PM
System Uptime: 1/6/2014 2:44:58 PM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | CM1730,CM1830
Processor: AMD Phenom™ II X6 1065T Processor | AM3 | 2900/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 922 GiB total, 564.909 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: AntiLog32
Device ID: ROOT\LEGACY_ANTILOG32\0000
Manufacturer:
Name: AntiLog32
PNP Device ID: ROOT\LEGACY_ANTILOG32\0000
Service: AntiLog32
.
==== System Restore Points ===================
.
RP321: 12/14/2013 3:00:10 AM - Windows Update
RP322: 12/27/2013 12:00:06 AM - Scheduled Checkpoint
RP323: 1/4/2014 3:38:02 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Acer eDisplay Management
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader XI (11.0.05)
AI Manager
Akamai NetSession Interface
Amazon MP3 Downloader 1.0.17
AMD USB Filter Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASUS Backup Wizard
ASUSUpdate
AsusVibe2.0
ATI Catalyst Install Manager
Autodesk DWG TrueView 2014
Best Buy pc app
Bonjour
Canon Utilities Digital Photo Professional 3.9
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities WFT-E1/E2/E3 Utility
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco WebEx Meetings
CleanUp!
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DiskAid 5.43
Dropbox
DWG TrueView 2014
Elevated Installer
EPU-4 Engine
Fotogalerie
Free YouTube Downloader 3.5.134
Galerie de photos
Galería de fotos
Garmin Communicator Plugin
Garmin Express
Garmin Express Tray
Garmin Update Service
Garmin USB Drivers
Google Chrome
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 5.1.0.880
H&R Block Basic + Efile + State 2012
H&R Block Michigan 2012
HandBrake 0.9.8
HiJackThis
iCloud
ImageMixer for HDD Camcorder
IrfanView (remove only)
iTunes
Java Auto Updater
Java™ 6 Update 29
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Memeo Instant Backup
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook 2010
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Movie Maker
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
Norton Security Suite
office Convert Pdf to Jpg Jpeg Tiff Free 6.5
PDFCreator
Photo Common
Photo Gallery
Pivot Software
Platform
Prism Video File Converter
Product Selection Toolbox Software
QuickShare
QuickTime
Ralink RT2860 Wireless LAN Card
Realtek Ethernet Controller Driver
Rhapsody
SDK
Seagate Dashboard
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shutterfly Express Uploader
Spotify
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
VIA Platform Device Manager
WavePad Sound Editor
WeatherBug
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
12/31/2013 3:14:48 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:13:08 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:13:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/31/2013 3:13:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/31/2013 3:13:03 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
12/31/2013 3:13:03 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
12/31/2013 3:13:02 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/31/2013 3:12:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/31/2013 3:12:48 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AsIO AsUpIO BHDrvx64 ccSet_N360 DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/31/2013 3:12:47 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
12/31/2013 10:08:28 AM, Error: Service Control Manager [7011] - A timeout (120000 milliseconds) was reached while waiting for a transaction response from the AeLookupSvc service.
12/31/2013 10:08:28 AM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/30/2013 8:14:14 PM, Error: Service Control Manager [7011] - A timeout (120000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.
1/6/2014 2:50:22 PM, Error: Service Control Manager [7023] - The WinDefend service terminated with the following error: The specified module could not be found.
1/6/2014 2:46:07 PM, Error: Service Control Manager [7000] - The sbapifs service failed to start due to the following error: The system cannot find the file specified.
1/6/2014 2:42:15 PM, Error: Service Control Manager [7011] - A timeout (120000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
1/6/2014 11:02:44 AM, Error: Service Control Manager [7031] - The Garmin Core Update Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/6/2014 10:58:13 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
1/6/2014 10:58:13 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running.
1/6/2014 10:58:13 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.
1/6/2014 10:57:13 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/6/2014 10:56:13 AM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/6/2014 1:54:14 PM, Error: Service Control Manager [7011] - A timeout (120000 milliseconds) was reached while waiting for a transaction response from the Winmgmt service.
1/5/2014 3:36:29 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
1/5/2014 3:34:29 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/5/2014 3:34:29 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/2/2014 7:44:48 AM, Error: Service Control Manager [7011] - A timeout (120000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.
1/2/2014 7:44:48 AM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/1/2014 8:12:58 AM, Error: Service Control Manager [7034] - The Problem Reports and Solutions Control Panel Support service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================

Edited by Oh My, 09 January 2014 - 09:21 AM.
Logs posted


#5 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 36,392 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:02 AM

Posted 09 January 2014 - 09:20 AM

Greetings chucksno and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that. :thumbup2:

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. While I review the information you have already posted please run this program for me.

===================================================

Farbar Recovery Scan Tool (FRST)

--------------------
  • Download Farbar Recover Scan Tool for either 32 bit or 64 bit systems and save it to your desktop
  • If you are unsure if you have 32 bit or 64 bit simply download and try one. If that doesn't run properly the other one should
  • Double click the icon
  • Click Yes to the disclaimer
  • Make sure the Addition.txt box is checked
  • Click Scan and allow the program to run
  • Click OK on the Scan complete screen, then OK on the Addition.txt pop up screen
  • 2 Notepad documents should now be open on your desktop.
  • Please copy and paste the contents of both in your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • FRST results
  • Addition log

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#6 chucksno

chucksno
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  • Members
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  •  
  • Local time:02:02 AM

Posted 09 January 2014 - 03:06 PM

I am new to bleeping computer and wondering why I dont see my paste after doing so?



#7 chucksno

chucksno
  • Topic Starter

  • Members
  • 155 posts
  • OFFLINE
  •  
  • Local time:02:02 AM

Posted 09 January 2014 - 03:09 PM

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-01-2014 01
Ran by chucksno (administrator) on ASUSDESKTOP on 09-01-2014 15:08:31
Running from C:\Users\chucksno\Downloads
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(ASUSTeK Computer Inc.) C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(ASUSTeK Computer Inc.) C:\Windows\SysWOW64\AsHookDevice.exe
() C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(AWS Convergence Technologies, Inc.) C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
(Spotify Ltd) C:\Users\chucksno\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(Dropbox, Inc.) C:\Users\chucksno\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Memeo) C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
(Microsoft Corporation) C:\Windows\System32\Locator.exe
(Memeo) C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
(Microsoft Corporation) C:\Windows\System32\mstsc.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Farbar) C:\Users\chucksno\Downloads\FRST64 (1).exe
 
 
==================== Registry (Whitelisted) ==================
 
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKCU\...\Run: [Weather] - C:\Program Files (x86)\AWS\WeatherBug\Weather.exe [1652736 2010-10-29] (AWS Convergence Technologies, Inc.)
HKCU\...\Run: [Spotify Web Helper] - C:\Users\chucksno\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [1171968 2014-01-08] (Spotify Ltd)
Startup: C:\Users\chucksno\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\chucksno\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
StartMenuInternet: IEXPLORE.EXE - %ProgramFiles(x86)%\Internet Explorer\iexplore.exe
SearchScopes: HKLM - DefaultScope {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406} URL = 
BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.1.0.18\CoIEPlg.dll (Symantec Corporation)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\coieplg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\IPS\ipsbho.dll (Symantec Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.1.0.18\CoIEPlg.dll (Symantec Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\coieplg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: ipp\0x00000001 - {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} -  No File
Handler-x32: http\0x00000001 - {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
Handler-x32: http\oledb - {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
Handler-x32: https\0x00000001 - {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
Handler-x32: https\oledb - {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
Handler-x32: ipp\0x00000001 - {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
Handler-x32: msdaipp\0x00000001 - {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
Handler-x32: msdaipp\oledb - {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
 
Chrome: 
=======
CHR HomePage: hxxp://www.google.com/
CHR RestoreOnStartup: "hxxp://www.google.com/"
CHR DefaultSearchKeyword: r
CHR DefaultSearchProvider: Search Results
CHR DefaultNewTabURL: 
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\pdf.dll ()
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.290.11) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll (Sun Microsystems, Inc.)
CHR Plugin: (Java™ Platform SE 6 U29) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (AmazonMP3DownloaderPlugin) - C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin1017325.dll (Amazon.com, Inc.)
CHR Plugin: (Garmin Communicator Plug-In) - C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Best Buy pc app Detector) - C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
CHR Extension: (Norton Identity Protection) - C:\Users\chucksno\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2014.6.2.3_0
CHR Extension: (Google Wallet) - C:\Users\chucksno\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.0_0
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\Exts\Chrome.crx
 
==================== Services (Whitelisted) =================
 
R2 DTSRVC; C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe [69632 2009-08-24] ()
R2 Garmin Core Update Service; C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [185144 2013-02-05] (Garmin Ltd or its subsidiaries)
R2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe [264360 2013-10-18] (Symantec Corporation)
S2 WinDefend; %programFiles%\Windows Defender\mpsvc.dll [x]
 
==================== Drivers (Whitelisted) ====================
 
R2 ASInsHelp; C:\Windows\SysWow64\drivers\AsInsHelp64.sys [11832 2008-01-04] ()
R1 AsIO; C:\Windows\SysWow64\drivers\AsIO.sys [13440 2010-08-24] ()
R1 AsUpIO; C:\Windows\SysWow64\drivers\AsUpIO.sys [13368 2009-07-06] ()
R1 BHDrvx64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20131218.001\BHDrvx64.sys [1526488 2013-12-17] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1501000.012\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-11-26] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-11-26] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140108.001\IDSvia64.sys [521944 2013-12-13] (Symantec Corporation)
R3 MTsensor; C:\Windows\system32\DRIVERS\ASACPI.sys [15416 2009-07-16] ()
R3 NAVENG; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140108.023\ENG64.SYS [126040 2013-11-26] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140108.023\EX64.SYS [2099288 2013-11-26] (Symantec Corporation)
R3 PdiPorts; C:\Windows\System32\DRIVERS\PdiPorts.sys [20592 2009-07-15] (Portrait Displays, Inc.)
S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [28416 2008-04-16] (Research In Motion Limited)
S3 Serial; C:\Windows\system32\DRIVERS\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1501000.012\SRTSP64.SYS [858200 2013-09-26] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1501000.012\SRTSPX64.SYS [36952 2013-09-09] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1501000.012\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1501000.012\SYMEFA64.SYS [1147480 2013-09-26] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-11-26] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1501000.012\Ironx64.SYS [264280 2013-09-26] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1501000.012\SYMNETS.SYS [590936 2013-09-25] (Symantec Corporation)
S3 wmamp3DriverV32; C:\Windows\System32\drivers\wmamp3DriverV32.sys [34040 2011-09-01] (Windows ® Codename Longhorn DDK provider)
S1 AntiLog32; \??\C:\Windows\system32\drivers\AntiLog64.sys [x]
S3 gfiark; system32\drivers\gfiark.sys [x]
S3 keycrypt; system32\DRIVERS\KeyCrypt64.sys [x]
U5 PxHelp20; C:\Windows\SysWOW64\Drivers\PxHelp20.sys [46080 2005-08-19] (Sonic Solutions)
U5 PxHlpa64; C:\Windows\SysWOW64\Drivers\PxHlpa64.sys [55552 2005-08-19] (Sonic Solutions)
S2 sbapifs; system32\DRIVERS\sbapifs.sys [x]
S1 syzkfcyo; \??\C:\Windows\system32\drivers\syzkfcyo.sys [x]
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-01-09 15:08 - 2014-01-09 15:08 - 01931770 _____ (Farbar) C:\Users\chucksno\Downloads\FRST64 (1).exe
2014-01-09 15:00 - 2014-01-09 15:00 - 00031889 _____ C:\Users\chucksno\Downloads\Addition.txt
2014-01-09 14:59 - 2014-01-09 15:08 - 00014651 _____ C:\Users\chucksno\Downloads\FRST.txt
2014-01-09 14:55 - 2014-01-09 14:55 - 01931770 _____ (Farbar) C:\Users\chucksno\Downloads\FRST64.exe
2014-01-03 07:30 - 2014-01-03 07:30 - 00004364 _____ C:\Users\chucksno\Desktop\Finances 2014.lnk
2013-12-12 03:04 - 2013-05-10 00:56 - 14631424 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
2013-12-12 03:04 - 2013-05-10 00:56 - 12625920 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
2013-12-12 03:04 - 2013-05-09 23:56 - 12625408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmploc.DLL
2013-12-12 03:04 - 2013-05-09 23:56 - 11410432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmp.dll
2013-12-12 03:03 - 2013-11-26 05:19 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2013-12-12 03:03 - 2013-11-26 05:18 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2013-12-12 03:03 - 2013-11-26 04:23 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-12-12 03:03 - 2013-11-26 04:21 - 00574976 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2013-12-12 03:02 - 2013-11-26 06:54 - 23183360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2013-12-12 03:02 - 2013-11-26 05:11 - 17112576 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-12-12 03:02 - 2013-11-26 04:48 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2013-12-12 03:02 - 2013-11-26 04:46 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2013-12-12 03:02 - 2013-11-26 04:41 - 02764288 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2013-12-12 03:02 - 2013-11-26 04:29 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2013-12-12 03:02 - 2013-11-26 04:27 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2013-12-12 03:02 - 2013-11-26 04:18 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2013-12-12 03:02 - 2013-11-26 04:18 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2013-12-12 03:02 - 2013-11-26 04:16 - 00708608 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2013-12-12 03:02 - 2013-11-26 03:57 - 00218624 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2013-12-12 03:02 - 2013-11-26 03:38 - 02166784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-12-12 03:02 - 2013-11-26 03:38 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-12-12 03:02 - 2013-11-26 03:35 - 05769216 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2013-12-12 03:02 - 2013-11-26 03:32 - 00440832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-12-12 03:02 - 2013-11-26 03:28 - 00553472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2013-12-12 03:02 - 2013-11-26 03:16 - 04243968 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-12-12 03:02 - 2013-11-26 03:02 - 01995264 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2013-12-12 03:02 - 2013-11-26 02:48 - 12996608 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2013-12-12 03:02 - 2013-11-26 02:32 - 01928192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2013-12-12 03:02 - 2013-11-26 02:26 - 11221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-12-12 03:02 - 2013-11-26 02:07 - 02334208 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2013-12-12 03:02 - 2013-11-26 01:40 - 01395200 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2013-12-12 03:02 - 2013-11-26 01:34 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2013-12-12 03:02 - 2013-11-26 01:34 - 00703488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2013-12-12 03:02 - 2013-11-26 01:33 - 01820160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-12-12 03:02 - 2013-11-26 01:27 - 01157632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-12-11 07:25 - 2013-11-23 13:26 - 00417792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMPhoto.dll
2013-12-11 07:25 - 2013-11-23 12:47 - 00465920 _____ (Microsoft Corporation) C:\Windows\system32\WMPhoto.dll
2013-12-11 07:25 - 2013-11-11 21:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2013-12-11 07:25 - 2013-11-11 21:07 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2013-12-11 07:25 - 2013-10-29 21:32 - 00335360 _____ (Microsoft Corporation) C:\Windows\system32\msieftp.dll
2013-12-11 07:25 - 2013-10-29 21:19 - 00301568 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msieftp.dll
2013-12-11 07:25 - 2013-10-29 20:24 - 03155968 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2013-12-11 07:25 - 2013-10-18 21:18 - 00081408 _____ (Microsoft Corporation) C:\Windows\system32\imagehlp.dll
2013-12-11 07:25 - 2013-10-18 20:36 - 00159232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\imagehlp.dll
2013-12-11 07:24 - 2013-10-11 21:32 - 00150016 _____ (Microsoft Corporation) C:\Windows\system32\wshom.ocx
2013-12-11 07:24 - 2013-10-11 21:31 - 00202752 _____ (Microsoft Corporation) C:\Windows\system32\scrrun.dll
2013-12-11 07:24 - 2013-10-11 21:04 - 00121856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wshom.ocx
2013-12-11 07:24 - 2013-10-11 21:03 - 00163840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\scrrun.dll
2013-12-11 07:24 - 2013-10-11 20:33 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\wscript.exe
2013-12-11 07:24 - 2013-10-11 20:33 - 00156160 _____ (Microsoft Corporation) C:\Windows\system32\cscript.exe
2013-12-11 07:24 - 2013-10-11 20:15 - 00141824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wscript.exe
2013-12-11 07:24 - 2013-10-11 20:15 - 00126976 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cscript.exe
2013-12-11 07:24 - 2013-10-03 21:16 - 00116736 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\drmk.sys
2013-12-11 07:24 - 2013-10-03 20:36 - 00230400 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\portcls.sys
2013-12-10 21:31 - 2013-12-10 21:31 - 00000000 ____D C:\Windows\ERUNT
 
==================== One Month Modified Files and Folders =======
 
2014-01-09 15:08 - 2014-01-09 15:08 - 01931770 _____ (Farbar) C:\Users\chucksno\Downloads\FRST64 (1).exe
2014-01-09 15:08 - 2014-01-09 14:59 - 00014651 _____ C:\Users\chucksno\Downloads\FRST.txt
2014-01-09 15:02 - 2012-09-05 05:59 - 00000902 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-01-09 15:00 - 2014-01-09 15:00 - 00031889 _____ C:\Users\chucksno\Downloads\Addition.txt
2014-01-09 14:57 - 2012-04-13 05:45 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-01-09 14:56 - 2012-07-01 21:22 - 00000000 ____D C:\Users\chucksno\AppData\Roaming\Spotify
2014-01-09 14:55 - 2014-01-09 14:55 - 01931770 _____ (Farbar) C:\Users\chucksno\Downloads\FRST64.exe
2014-01-09 14:32 - 2009-07-13 23:45 - 00009920 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-01-09 14:32 - 2009-07-13 23:45 - 00009920 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-01-09 14:27 - 2011-09-03 20:57 - 01256532 _____ C:\Windows\WindowsUpdate.log
2014-01-09 14:24 - 2012-09-05 05:59 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-01-09 14:24 - 2012-04-19 20:49 - 00000000 ___RD C:\Users\chucksno\Dropbox
2014-01-09 14:24 - 2012-04-19 20:47 - 00000000 ____D C:\Users\chucksno\AppData\Roaming\Dropbox
2014-01-09 14:24 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2014-01-09 14:24 - 2009-07-13 23:51 - 00083245 _____ C:\Windows\setupact.log
2014-01-09 10:02 - 2009-07-14 00:08 - 00032534 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2014-01-09 07:28 - 2011-09-03 22:56 - 01321002 _____ C:\Windows\PFRO.log
2014-01-08 21:02 - 2011-09-13 19:03 - 00000000 ____D C:\Users\chucksno\AppData\Local\Windows Live
2014-01-08 20:15 - 2011-09-04 14:33 - 00002282 ____H C:\Users\chucksno\Documents\Default.rdp
2014-01-07 16:59 - 2011-09-09 16:22 - 00000000 ____D C:\Users\chucksno\Documents\Home
2014-01-07 12:07 - 2011-09-03 20:57 - 00000000 ___RD C:\Users\chucksno\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-01-06 22:14 - 2011-09-04 07:16 - 00000000 ___RD C:\Users\chucksno\Desktop\Computer Maintenance
2014-01-06 14:50 - 2013-09-02 21:16 - 00000000 ____D C:\Users\chucksno\AppData\Local\CrashDumps
2014-01-04 08:27 - 2009-07-14 00:13 - 00801894 _____ C:\Windows\system32\PerfStringBackup.INI
2014-01-03 07:30 - 2014-01-03 07:30 - 00004364 _____ C:\Users\chucksno\Desktop\Finances 2014.lnk
2014-01-02 11:45 - 2011-09-05 06:38 - 00000000 ____D C:\Users\chucksno\AppData\Local\WeatherBug
2013-12-30 15:27 - 2011-10-06 20:00 - 00001367 _____ C:\Windows\fw.ini
2013-12-30 15:26 - 2012-04-26 08:02 - 00099020 _____ C:\Users\Public\Documents\raw.xml
2013-12-30 07:28 - 2011-12-26 09:14 - 00000000 ____D C:\Users\chucksno\Documents\junk
2013-12-28 11:33 - 2013-12-01 19:32 - 00000000 ____D C:\AdwCleaner
2013-12-27 09:02 - 2013-06-13 06:00 - 00000000 ____D C:\Users\temp admin
2013-12-25 07:37 - 2009-07-14 00:32 - 00000000 ____D C:\Windows\system32\FxsTmp
2013-12-25 07:29 - 2012-07-01 21:22 - 00000000 ____D C:\Users\chucksno\AppData\Local\Spotify
2013-12-17 20:27 - 2009-07-14 00:09 - 00000000 ____D C:\Windows\System32\Tasks\WPD
2013-12-14 16:24 - 2011-09-12 18:54 - 00000000 ____D C:\Users\chucksno\AppData\Local\Adobe
2013-12-14 16:23 - 2011-03-24 22:11 - 00000000 ____D C:\ProgramData\Adobe
2013-12-14 16:23 - 2011-03-24 22:11 - 00000000 ____D C:\Program Files (x86)\Adobe
2013-12-14 03:01 - 2013-08-14 02:01 - 00000000 ____D C:\Windows\system32\MRT
2013-12-14 03:00 - 2011-09-07 06:04 - 90708896 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2013-12-12 04:10 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\rescache
2013-12-12 03:22 - 2009-07-13 23:45 - 00414216 _____ C:\Windows\system32\FNTCACHE.DAT
2013-12-12 03:04 - 2011-09-03 22:01 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-12-11 07:19 - 2012-09-05 05:59 - 00000000 ____D C:\Program Files (x86)\Google
2013-12-10 21:32 - 2011-03-24 22:19 - 00000000 ____D C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2013-12-10 21:32 - 2011-03-24 22:19 - 00000000 ____D C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2013-12-10 21:31 - 2013-12-10 21:31 - 00000000 ____D C:\Windows\ERUNT
2013-12-10 20:54 - 2013-12-05 22:26 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-12-10 20:43 - 2013-12-05 22:23 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2013-12-10 16:58 - 2011-10-06 20:00 - 00002200 _____ C:\WindowsPODIUM.LOG
2013-12-10 13:57 - 2012-04-13 05:45 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-12-10 13:57 - 2012-04-13 05:45 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2013-12-10 13:57 - 2011-10-02 07:03 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
 
LastRegBack: 2014-01-09 04:40
 
==================== End Of Log ============================
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-01-2014 01
Ran by chucksno at 2014-01-09 15:08:49
Running from C:\Users\chucksno\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
AV: Norton Security Suite (Enabled - Up to date) {63DF5164-9100-186D-2187-8DC619EFD8BF}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton Security Suite (Enabled - Up to date) {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite (Enabled) {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
 
==================== Installed Programs ======================
 
64 Bit HP CIO Components Installer (Version: 1.2.0 - Hewlett-Packard) Hidden
Acer eDisplay Management (x32 Version: 1.30.009 - Portrait Displays, Inc.)
Adobe AIR (x32 Version: 3.7.0.2090 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.7.0.2090 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 11 ActiveX (x32 Version: 11.9.900.170 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.05) (x32 Version: 11.0.05 - Adobe Systems Incorporated)
AI Manager (x32 Version: 1.08.10 - ASUSTeK)
Akamai NetSession Interface (HKCU Version:  - Akamai Technologies, Inc)
Amazon MP3 Downloader 1.0.17 (x32 Version: 1.0.17 - Amazon Services LLC)
AMD USB Filter Driver (x32 Version: 1.0.15.94 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (x32 Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (x32 Version: 2.1.3.127 - Apple Inc.)
ASUS Backup Wizard (x32 Version: 1.00.10 - ASUSTeK Computer Inc.)
ASUSUpdate (x32 Version: 7.18.03 - ASUSTeK Computer Inc.)
AsusVibe2.0 (x32 Version: 2.0.2.562 - ASUSTEK)
ATI Catalyst Install Manager (Version: 3.0.765.0 - ATI Technologies, Inc.)
Autodesk DWG TrueView 2014 (Version: 19.1.18.0 - Autodesk)
Best Buy pc app (Version: 3.2.0.0 - Best Buy) Hidden
Best Buy pc app (x32 Version: 3.2.0.0 - Best Buy) Hidden
Bonjour (Version: 3.0.0.10 - Apple Inc.)
Canon Utilities Digital Photo Professional 3.9 (x32 Version: 3.9.3.0 - Canon Inc.)
Canon Utilities EOS Utility (x32 Version: 2.2.1.3 - Canon Inc.)
Canon Utilities PhotoStitch (x32 Version: 3.1.20.44 - Canon Inc.)
Canon Utilities Picture Style Editor (x32 Version: 1.1.0.2 - Canon Inc.)
Canon Utilities WFT-E1/E2/E3 Utility (x32 Version: 3.2.0.0 - Canon Inc.)
Catalyst Control Center Core Implementation (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0210.2206.39615 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help English (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help French (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help German (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
ccc-utility64 (Version: 2010.0210.2206.39615 - ATI) Hidden
Cisco WebEx Meetings (x32 Version:  - Cisco WebEx LLC)
CleanUp! (x32 Version:  - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (x32 Version:  - Microsoft)
DiskAid 5.43 (x32 Version: 5.43 - DigiDNA)
Dropbox (HKCU Version: 2.0.22 - Dropbox, Inc.)
DWG TrueView 2014 (Version: 19.1.18.0 - Autodesk) Hidden
Elevated Installer (x32 Version: 2.1.5 - Garmin Ltd or its subsidiaries) Hidden
EPU-4 Engine (x32 Version: 1.01.02 - )
Fotogalerie (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Free YouTube Downloader 3.5.134 (x32 Version:  - HOW Inc.)
Galería de fotos (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Galerie de photos (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Garmin Communicator Plugin (x32 Version: 3.0.1 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 2.1.5 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 2.1.5 - Garmin Ltd or its subsidiaries) Hidden
Garmin Update Service (x32 Version: 2.1.5 - Garmin Ltd or its subsidiaries) Hidden
Garmin USB Drivers (x32 Version: 2.3.0.0 - Garmin Ltd or its subsidiaries)
Google Chrome (x32 Version: 31.0.1650.63 - Google Inc.)
Google Earth Plug-in (x32 Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (x32 Version: 7.5.4805.320 - Google Inc.)
Google Update Helper (x32 Version: 1.3.22.3 - Google Inc.) Hidden
GoToMeeting 5.1.0.880 (HKCU Version: 5.1.0.880 - CitrixOnline)
H&R Block Basic + Efile + State 2012 (x32 Version: 12.03.6801 - HRB Technology, LLC.)
H&R Block Michigan 2012 (x32 Version: 1.12.5101 - HRB Technology, LLC.)
HandBrake 0.9.8 (x32 Version: 0.9.8 - )
HiJackThis (x32 Version: 1.0.0 - Trend Micro)
iCloud (Version: 3.0.2.163 - Apple Inc.)
ImageMixer for HDD Camcorder (x32 Version: 3.01.001 - PIXELA)
IrfanView (remove only) (x32 Version: 4.32 - Irfan Skiljan)
iTunes (Version: 11.1.3.8 - Apple Inc.)
Java Auto Updater (x32 Version: 2.0.6.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 29 (x32 Version: 6.0.290 - Oracle)
Junk Mail filter update (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (x32 Version: 1.75.0.1300 - Malwarebytes Corporation)
Memeo Instant Backup (x32 Version: 4.60.0.7359 - Memeo Inc.)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Outlook 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (Version: 5.1.20913.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (x32 Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (x32 Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (x32 Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (x32 Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (x32 Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB973688) (x32 Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (x32 Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (x32 Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (x32 Version: 4.30.2107.0 - Microsoft Corporation)
Norton Security Suite (x32 Version: 21.1.0.18 - Symantec Corporation)
office Convert Pdf to Jpg Jpeg Tiff Free 6.5 (x32 Version:  - Officeconvert Software, Inc.)
PDFCreator (x32 Version: 1.6.2 - pdfforge)
Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Pivot Software (x32 Version: 8.21.013 - Portrait Displays, Inc.) Hidden
Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden
Prism Video File Converter (x32 Version:  - NCH Software)
Product Selection Toolbox Software (x32 Version: 11.1.30 - Rockwell Automation)
QuickShare (x32 Version: 1.6.1.714 - Linkury Inc.) <==== ATTENTION
QuickTime (x32 Version: 7.74.80.86 - Apple Inc.)
Ralink RT2860 Wireless LAN Card (x32 Version: 1.2.0.1 - Ralink)
Realtek Ethernet Controller Driver (x32 Version: 7.31.1025.2010 - Realtek)
Rhapsody (x32 Version:  - )
SDK (x32 Version: 2.17.002 - Portrait Displays, Inc.) Hidden
Seagate Dashboard (x32 Version: 1.1.0.1548 - Memeo Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shutterfly Express Uploader (x32 Version: 1.1.0 - Shutterfly, Inc.) Hidden
Shutterfly Express Uploader (x32 Version: 1.1.0.0 - Shutterfly, Inc.)
Spotify (HKCU Version: 0.9.7.16.g4b197456 - Spotify AB)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition (x32 Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition (x32 Version:  - Microsoft)
VIA Platform Device Manager (x32 Version: 1.34 - VIA Technologies, Inc.)
WavePad Sound Editor (x32 Version:  - NCH Software)
WeatherBug (x32 Version: 7.0.0.7 - AWS Convergence Technologies)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0 - Garmin)
Windows Live (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
 
==================== Restore Points  =========================
 
14-12-2013 08:00:10 Windows Update
27-12-2013 05:00:06 Scheduled Checkpoint
04-01-2014 20:38:02 Scheduled Checkpoint
 
==================== Hosts content: ==========================
 
2009-07-13 21:34 - 2013-06-05 22:13 - 00000860 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 localhost
::1 localhost
 
==================== Scheduled Tasks (whitelisted) =============
 
Task: {002E4C5A-AF37-41D5-A38A-41BAA9CDC566} - System32\Tasks\Norton Security Suite\Norton Error Processor => C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\symerr.exe [2013-08-01] (Symantec Corporation)
Task: {19457C80-C38C-411A-93D7-FBC3F5CD91E8} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-09-05] (Google Inc.)
Task: {65786E28-E42C-48CB-9115-4FC4A5EEFDE8} - System32\Tasks\ASUS\AsBackupWizard_Run => C:\Program Files (x86)\ASUS\\AsBackupWizard\\AsRunBkWizardHelper.exe [2010-04-23] (ASUSTeK Computer Inc.)
Task: {8CB83993-5DD0-4D71-BFFE-C3244011E178} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-09-05] (Google Inc.)
Task: {B2E1F716-D91F-4D97-884E-5FA475D94B65} - System32\Tasks\ASUS\ASUS Update Checker => C:\Program Files (x86)\ASUS\ASUSUpdate\UpdateChecker\UpdateChecker.exe [2009-12-28] (ASUSTeK Computer Inc.)
Task: {B602CE9F-3211-4CF1-90B7-A1236C81FB15} - System32\Tasks\ASUS\ASUS RegRun Loader => C:\Program Files (x86)\ASUS\AASP\1.01.02\AsLoader.exe [2009-12-28] (ASUSTeK Computer Inc.)
Task: {DC81DD49-ECB0-420F-99F8-E6A2AEE59125} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-12-10] (Adobe Systems Incorporated)
Task: {DDC0F9AB-AEF6-4F0A-A10A-1109B3E8B16B} - System32\Tasks\ASUS\ASUS SIX Engine => C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe [2009-11-17] (ASUSTeK Computer Inc.)
Task: {EE18B298-C0CE-4BDD-983C-25606D94D4C1} - System32\Tasks\Norton Security Suite\Norton Error Analyzer => C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\symerr.exe [2013-08-01] (Symantec Corporation)
Task: {F8AAB998-3A11-45E8-BB8E-4B757160BF66} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\WSCStub.exe [2013-10-08] (Symantec Corporation)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) =============
 
2011-03-24 22:06 - 2009-01-15 16:55 - 00565248 _____ () C:\Program Files (x86)\ASUS\EPU-4 Engine\pngio.dll
2011-06-24 21:56 - 2011-06-24 21:56 - 00087328 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2011-06-24 21:56 - 2011-06-24 21:56 - 01241888 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2013-03-13 15:48 - 2013-03-13 15:48 - 24978944 _____ () C:\Users\chucksno\AppData\Roaming\Dropbox\bin\libcef.dll
2013-09-05 00:14 - 2013-09-05 00:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\office14\Cultures\office.odf
2013-02-14 15:46 - 2013-02-14 15:46 - 01044048 _____ () C:\Program Files (x86)\Microsoft Office\Office14\ADDINS\UmOutlookAddin.dll
2013-12-06 00:07 - 2013-12-03 21:47 - 00702416 _____ () C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\libglesv2.dll
2013-12-06 00:07 - 2013-12-03 21:47 - 00099792 _____ () C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\libegl.dll
2013-12-06 00:07 - 2013-12-03 21:48 - 04055504 _____ () C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\pdf.dll
2013-12-06 00:07 - 2013-12-03 21:48 - 00399312 _____ () C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ppGoogleNaClPluginChrome.dll
2013-12-06 00:07 - 2013-12-03 21:47 - 01619408 _____ () C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ffmpegsumo.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
AlternateDataStreams: C:\Users\chucksno\.DS_Store:AFP_AfpInfo
AlternateDataStreams: C:\Users\chucksno\AppData\Roaming\Comma Separated Values (DOS).EML:OECustomProperty
AlternateDataStreams: C:\Users\chucksno\AppData\Roaming\Comma Separated Values (Windows).EML:OECustomProperty
 
==================== Safe Mode (whitelisted) ===================
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\44591146.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\44591146.sys => ""="Driver"
 
==================== Faulty Device Manager Devices =============
 
Name: AntiLog32
Description: AntiLog32
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: AntiLog32
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (01/09/2014 11:33:49 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0xe28
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3
 
Error: (01/09/2014 11:32:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: Garmin.Cartography.MapUpdate.CoreService.exe, version: 2.1.5.0, time stamp: 0x51119eeb
Faulting module name: clr.dll, version: 4.0.30319.18408, time stamp: 0x52310b2d
Exception code: 0xc00000fd
Fault offset: 0x00378f7a
Faulting process id: 0xa3c
Faulting application start time: 0xGarmin.Cartography.MapUpdate.CoreService.exe0
Faulting application path: Garmin.Cartography.MapUpdate.CoreService.exe1
Faulting module path: Garmin.Cartography.MapUpdate.CoreService.exe2
Report Id: Garmin.Cartography.MapUpdate.CoreService.exe3
 
Error: (01/09/2014 10:02:29 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_ProfSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000002fd910
Faulting process id: 0x3ec
Faulting application start time: 0xsvchost.exe_ProfSvc0
Faulting application path: svchost.exe_ProfSvc1
Faulting module path: svchost.exe_ProfSvc2
Report Id: svchost.exe_ProfSvc3
 
Error: (01/09/2014 06:39:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000c000000000
Faulting process id: 0x3f8
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3
 
Error: (01/09/2014 05:46:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: Garmin.Cartography.MapUpdate.CoreService.exe, version: 2.1.5.0, time stamp: 0x51119eeb
Faulting module name: clr.dll, version: 4.0.30319.18408, time stamp: 0x52310b2d
Exception code: 0xc00000fd
Fault offset: 0x00378f7a
Faulting process id: 0xa04
Faulting application start time: 0xGarmin.Cartography.MapUpdate.CoreService.exe0
Faulting application path: Garmin.Cartography.MapUpdate.CoreService.exe1
Faulting module path: Garmin.Cartography.MapUpdate.CoreService.exe2
Report Id: Garmin.Cartography.MapUpdate.CoreService.exe3
 
Error: (01/08/2014 08:12:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6989
 
Error: (01/08/2014 08:12:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6989
 
Error: (01/08/2014 08:12:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/08/2014 08:12:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5990
 
Error: (01/08/2014 08:12:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5990
 
 
System errors:
=============
Error: (01/09/2014 02:26:59 PM) (Source: Service Control Manager) (User: )
Description: The WinDefend service terminated with the following error: 
%%126
 
Error: (01/09/2014 02:24:07 PM) (Source: Service Control Manager) (User: )
Description: The sbapifs service failed to start due to the following error: 
%%2
 
Error: (01/09/2014 02:24:07 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:22:02 PM on ‎1/‎9/‎2014 was unexpected.
 
Error: (01/09/2014 11:38:47 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (01/09/2014 11:32:20 AM) (Source: Service Control Manager) (User: )
Description: The Garmin Core Update Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (01/09/2014 10:04:30 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: 
%%1056
 
Error: (01/09/2014 10:04:30 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: 
%%1056
 
Error: (01/09/2014 10:04:30 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: 
%%1056
 
Error: (01/09/2014 10:03:30 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: 
%%1056
 
Error: (01/09/2014 10:02:30 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (01/09/2014 11:33:49 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc3c1unknown0.0.0.000000000c00000050000000000000000e2801cf0d4bd1a6f80dC:\Windows\system32\svchost.exeunknownd098beab-794b-11e3-b5c1-f46d049e56c5
 
Error: (01/09/2014 11:32:14 AM) (Source: Application Error)(User: )
Description: Garmin.Cartography.MapUpdate.CoreService.exe2.1.5.051119eebclr.dll4.0.30319.1840852310b2dc00000fd00378f7aa3c01cf0d3670309fc0C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exeC:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll986f4740-794b-11e3-b5c1-f46d049e56c5
 
Error: (01/09/2014 10:02:29 AM) (Source: Application Error)(User: )
Description: svchost.exe_ProfSvc6.1.7600.163854a5bc3c1unknown0.0.0.000000000c000000500000000002fd9103ec01cf0d3656f9041aC:\Windows\system32\svchost.exeunknown0e6a3c13-793f-11e3-b5c1-f46d049e56c5
 
Error: (01/09/2014 06:39:15 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc3c1unknown0.0.0.000000000c0000005000000c0000000003f801cf0ca974ebecabC:\Windows\system32\svchost.exeunknownaa3fe6fc-7922-11e3-9cf4-f46d049e56c5
 
Error: (01/09/2014 05:46:09 AM) (Source: Application Error)(User: )
Description: Garmin.Cartography.MapUpdate.CoreService.exe2.1.5.051119eebclr.dll4.0.30319.1840852310b2dc00000fd00378f7aa0401cf0ca3faf6d157C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exeC:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll3f6d17e3-791b-11e3-9cf4-f46d049e56c5
 
Error: (01/08/2014 08:12:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6989
 
Error: (01/08/2014 08:12:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6989
 
Error: (01/08/2014 08:12:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/08/2014 08:12:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5990
 
Error: (01/08/2014 08:12:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5990
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-03-02 10:04:10.322
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-02 10:04:10.212
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
==================== Memory info =========================== 
 
Percentage of memory in use: 28%
Total physical RAM: 7935.18 MB
Available physical RAM: 5655.93 MB
Total Pagefile: 15868.53 MB
Available Pagefile: 13478.52 MB
Total Virtual: 8192 MB
Available Virtual: 8191.8 MB
 
==================== Drives ================================
 
Drive c: (WIN7) (Fixed) (Total:921.72 GB) (Free:563.08 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 932 GB) (Disk ID: CB5BD2B2)
Partition 1: (Not Active) - (Size=10 GB) - (Type=1B)
Partition 2: (Active) - (Size=922 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================


#8 Oh My!

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Posted 09 January 2014 - 03:40 PM

Greetings. Looks like you were finally able to figure it out and post the information. :thumbsup2:

There are some bad files/entries detected so were are going to remove those. There is another suspicious file I want to check to determine whether or not it is infected.

Please do this.

===================================================

Farbar's Recovery Scan Tool - Run Fix in Normal or Safe Mode

--------------------
  • Press the windows key Windows_Logo_key.gif + r on your keyboard at the same time. Type in notepad and press Enter
  • Please copy and paste the contents of the below code box into the open notepad and save it to your desktop (<<<Important) as fixlist.txt
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
Handler: ipp\0x00000001 - {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} -  No File
S1 syzkfcyo; \??\C:\Windows\system32\drivers\syzkfcyo.sys
C:\Windows\system32\drivers\syzkfcyo.sys
AlternateDataStreams: C:\Users\chucksno\AppData\Roaming\Comma Separated Values (DOS).EML:OECustomProperty
AlternateDataStreams: C:\Users\chucksno\AppData\Roaming\Comma Separated Values (Windows).EML:OECustomProperty
  • Launch FRST and press the Fix button just once and wait, the program will automatically launch fixlist.txt.
  • The tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.
===================================================

Virustotal Online Virus Scanner

--------------------
  • Please go to Virustotal
  • Select Choose File
  • Navigate to the following file (if multiple files then one at a time), double click on it so the file name is populated, then click Scan it!
  • IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.

C:\Windows\fw.ini

  • Once completed, highlight the information in the address bar and copy then paste the link in your reply
virustotal.jpg

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • Fixlog
  • Virustotal link

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#9 chucksno

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Posted 09 January 2014 - 06:00 PM

 Gary,

First of all thanks for the help.  I am struggling as I was going to put a print screen in here but not sure how-Conventional methods not working.  Anyway when I do your first step my computer says no fixlist.txt found, the fixlist.txt should be in the same folder/directory the tool is located.  When I find the FRST64 program its in my chucksno/downloads.  the fixlist is in notepad and it shows up on my desktop.  any thoughts?  I was going to move the .txt file but you said its important to keep on desktop...thanks again

 

Chuck



#10 Oh My!

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Posted 09 January 2014 - 06:26 PM

Copy and paste FRST64 from the downloads folder onto the desktop. Then try the fix again and it should sail through.
Gary
 
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#11 chucksno

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Posted 09 January 2014 - 06:36 PM

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 09-01-2014
Ran by chucksno at 2014-01-09 18:31:32 Run:1
Running from C:\Users\chucksno\Desktop
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
Handler: ipp\0x00000001 - {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} -  No File
S1 syzkfcyo; \??\C:\Windows\system32\drivers\syzkfcyo.sys
C:\Windows\system32\drivers\syzkfcyo.sys
AlternateDataStreams: C:\Users\chucksno\AppData\Roaming\Comma Separated Values (DOS).EML:OECustomProperty
AlternateDataStreams: C:\Users\chucksno\AppData\Roaming\Comma Separated Values (Windows).EML:OECustomProperty
*****************
 
HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => Value was restored successfully.
HKCR\PROTOCOLS\Handler\ipp\0x00000001 => Key deleted successfully.
HKCR\CLSID\{E1D2BF42-A96B-11D1-9C6B-0000F875AC61} => Key not found.
syzkfcyo => Service deleted successfully.
"C:\Windows\system32\drivers\syzkfcyo.sys" => File/Directory not found.
C:\Users\chucksno\AppData\Roaming\Comma Separated Values (DOS).EML => ":OECustomProperty" ADS removed successfully.
C:\Users\chucksno\AppData\Roaming\Comma Separated Values (Windows).EML => ":OECustomProperty" ADS removed successfully.
 
==== End of Fixlog ====
 


#12 Oh My!

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Posted 09 January 2014 - 06:50 PM

Any change in computer behavior?
Gary
 
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#13 chucksno

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Posted 09 January 2014 - 07:34 PM

Hi Gary sorry about the delay, the problem with the symptoms is when I go away from the computer and havent used it for a while, I come back and its "froze" not locked up but unable to open any programs.  If a program was open its able to run but if I close it will then not be able to restart.  When I dbl click on any program the cursor spins for say 1-2 secs then goes away and nothing happens.  I then have to hit the power button to shut down and then restart.  shutting down wont work, cntr-alt -del etc.  Now sometimes this happens after being away for 10 minutes or so and other times it seems to be hours.  Rarely does it "freeze" when I am on it working.  I did try to put it in sleep mode when I leave and that had better results but nothing conclusive.

 

Anyway with all that said I will not know if the changes helped for a little while.  Typically if I leave it go overnight its always froze in the morning.   But now, so far so good and I will post again in the morning saying ok so far  or if it "freezes" again tonight I will post then.  

 

However THANKS again for assisting me its much appreciated!



#14 Oh My!

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Posted 09 January 2014 - 10:10 PM

Thanks for the update.  Give it as much time as you need.


Gary
 
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#15 chucksno

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Posted 10 January 2014 - 10:03 AM

Gary,

All seems ok this morning so certainly it appears the changes made a difference...thanks again!  

One other question.  I had this happen about a month ago where all seemed well then for a week or so then windows had an update which I accepted (it was legit) and then I started experiencing the symptoms again.  Could there be something dormant which wakes up to a negative effect when windows has a change?.  The reason I ask is a) it happened when I downloaded Iexplorer 11,(I now use chrome) and then after a windows update?  Remembering the original virus was a Microsoft essential security disguised bug..  Again all seems well for now thanks to you!, just wanted to put this out there in case in rang a bell?  Also what changes were made as I am curious as I fought this for so long?






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