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Please Help with Windows 8.1 BOSD


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15 replies to this topic

#1 mikruzer

mikruzer

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  • Local time:05:36 AM

Posted 31 December 2013 - 09:33 PM

I have laptop Dell Inspiron 14r with windows 8.1 and run to BOSD please help

 

Here the Dump file : https://www.mediafire.com/?p90265064593qlw

Here the Specs via Speccy : http://speccy.piriform.com/results/PGyHMjgZma2GzxductoPKy8

 

Here miniDump tool

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Novianto (administrator) on 01-01-2014 at 10:10:33
Running from "C:\Users\Novianto\Downloads\Programs"
Microsoft Windows 8.1 Pro with Media Center  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/01/2014 03:07:55 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418154

Error: (12/31/2013 06:36:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: StateOfDecay.exe, version: 13.12.12.492, time stamp: 0x52aa19d3
Faulting module name: StateOfDecay.exe, version: 13.12.12.492, time stamp: 0x52aa19d3
Exception code: 0xc0000005
Fault offset: 0x011036a0
Faulting process id: 0x14fc
Faulting application start time: 0xStateOfDecay.exe0
Faulting application path: StateOfDecay.exe1
Faulting module path: StateOfDecay.exe2
Report Id: StateOfDecay.exe3
Faulting package full name: StateOfDecay.exe4
Faulting package-relative application ID: StateOfDecay.exe5

Error: (12/31/2013 04:38:26 PM) (Source: nlsX86cc) (User: )
Description: Stop request seennlsX86cc error: 0

Error: (12/31/2013 04:30:30 PM) (Source: Application Hang) (User: )
Description: The program 2.Patch.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 117c

Start Time: 01cf060ae7cfee90

Termination Time: 4294967295

Application Path: C:\Users\Novianto\Downloads\Idm.6.18.b11\IDM\Patch.IDM.kuyhaa-android19.Com.rar_FILES\IDM.Patch\2.Patch.exe

Report Id: 2fa645e4-71fe-11e3-830c-7845c4c0e9cb

Faulting package full name:

Faulting package-relative application ID:

Error: (12/31/2013 04:22:09 PM) (Source: IMFservice) (User: )
Description: The handle is invalid

Error: (12/31/2013 04:22:09 PM) (Source: IMFservice) (User: )
Description: The handle is invalid

Error: (12/31/2013 04:18:50 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Volume/disk not connected or not found.
Error context: DeviceIoControl(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1 - 0000000000000174,0x00530190,0000000000000000,0,000000D9B2A30080,4096,[0]).


Operation:
   Query Shadow Copies

Error: (12/31/2013 02:02:01 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.34003 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 2860.  Message ID: [0x2509].

Error: (12/31/2013 01:16:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: war3.exe, version: 1.24.1.6374, time stamp: 0x4a7c7e93
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x35800000
Faulting process id: 0x16d0
Faulting application start time: 0xwar3.exe0
Faulting application path: war3.exe1
Faulting module path: war3.exe2
Report Id: war3.exe3
Faulting package full name: war3.exe4
Faulting package-relative application ID: war3.exe5

Error: (12/31/2013 01:09:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: DragonNest.exe, version: 1.0.0.1, time stamp: 0x52aeb7f3
Faulting module name: ntdll.dll, version: 6.3.9600.16408, time stamp: 0x523d45fa
Exception code: 0xc000000d
Fault offset: 0x000eeb73
Faulting process id: 0x1464
Faulting application start time: 0xDragonNest.exe0
Faulting application path: DragonNest.exe1
Faulting module path: DragonNest.exe2
Report Id: DragonNest.exe3
Faulting package full name: DragonNest.exe4
Faulting package-relative application ID: DragonNest.exe5


System errors:
=============
Error: (01/01/2014 08:58:09 AM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/01/2014 08:56:41 AM) (Source: Service Control Manager) (User: )
Description: The Network Connectivity Assistant service depends on the IP Helper service which failed to start because of the following error:
%%1058

Error: (01/01/2014 08:56:23 AM) (Source: Service Control Manager) (User: )
Description: The UAC File Virtualization service failed to start due to the following error:
%%1275

Error: (01/01/2014 06:08:45 AM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/01/2014 02:58:03 AM) (Source: Service Control Manager) (User: )
Description: The Network Connectivity Assistant service depends on the IP Helper service which failed to start because of the following error:
%%1058

Error: (01/01/2014 02:57:39 AM) (Source: Service Control Manager) (User: )
Description: The UAC File Virtualization service failed to start due to the following error:
%%1275

Error: (01/01/2014 02:57:40 AM) (Source: BugCheck) (User: )
Description: 0x0000007f (0x0000000000000008, 0xffffd000205d80b0, 0xffffd000205f4ff0, 0xfffff800002316ca)C:\Windows\MEMORY.DMP010114-18609-01

Error: (01/01/2014 02:57:39 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:20:13 on ?01/?01/?2014 was unexpected.

Error: (12/31/2013 04:33:06 PM) (Source: Service Control Manager) (User: )
Description: The Advanced SystemCare Service 7 service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/31/2013 04:24:11 PM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (01/01/2014 03:07:55 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418154

Error: (12/31/2013 06:36:37 PM) (Source: Application Error)(User: )
Description: StateOfDecay.exe13.12.12.49252aa19d3StateOfDecay.exe13.12.12.49252aa19d3c0000005011036a014fc01cf06181d3fd40cE:\State of Decay - Breakdown\StateOfDecay.exeE:\State of Decay - Breakdown\StateOfDecay.exece67cda8-720f-11e3-830c-7845c4c0e9cb

Error: (12/31/2013 04:38:26 PM) (Source: nlsX86cc)(User: )
Description: Stop request seennlsX86cc error: 0

Error: (12/31/2013 04:30:30 PM) (Source: Application Hang)(User: )
Description: 2.Patch.exe0.0.0.0117c01cf060ae7cfee904294967295C:\Users\Novianto\Downloads\Idm.6.18.b11\IDM\Patch.IDM.kuyhaa-android19.Com.rar_FILES\IDM.Patch\2.Patch.exe2fa645e4-71fe-11e3-830c-7845c4c0e9cb

Error: (12/31/2013 04:22:09 PM) (Source: IMFservice)(User: )
Description: The handle is invalid

Error: (12/31/2013 04:22:09 PM) (Source: IMFservice)(User: )
Description: The handle is invalid

Error: (12/31/2013 04:18:50 PM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1 - 0000000000000174,0x00530190,0000000000000000,0,000000D9B2A30080,4096,[0])

Operation:
   Query Shadow Copies

Error: (12/31/2013 02:02:01 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.34003 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 2860.  Message ID: [0x2509].

Error: (12/31/2013 01:16:21 PM) (Source: Application Error)(User: )
Description: war3.exe1.24.1.63744a7c7e93unknown0.0.0.000000000c00000053580000016d001cf05ef8de14502E:\Warcraft III\war3.exeunknown10eaa084-71e3-11e3-830a-7845c4c0e9cb

Error: (12/31/2013 01:09:06 PM) (Source: Application Error)(User: )
Description: DragonNest.exe1.0.0.152aeb7f3ntdll.dll6.3.9600.16408523d45fac000000d000eeb73146401cf05ee48d31331E:\DragonNest\DragonNest.exeC:\Windows\SYSTEM32\ntdll.dll0d888bf3-71e2-11e3-830a-7845c4c0e9cb


CodeIntegrity Errors:
===================================
  Date: 2013-12-23 22:56:56.552
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\ew_jubusenum.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-19 09:55:35.028
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-19 09:54:32.797
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-19 09:54:13.109
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-19 09:40:34.615
  Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\System32\services.exe) attempted to load \Device\HarddiskVolume1\Program Files\Windows Defender\NisSrv.exe that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

8GadgetPack (Version: 6.0.0)
ACDSee Pro 7 (64-bit) (Version: 7.0.137)
Activision® (Version: 1.00.0000)
Adobe AIR (Version: 3.2.0.2070)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 12.0 (Version: 12.0.7.148)
Advanced SystemCare Ultimate 7 (Version: 7.0.1)
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Codec
Bully Scholarship Edition (Version: 1.00.0154)
Call of Duty® 4 - Modern Warfare™ (Version: 1.00.0000)
CCleaner (Version: 4.08)
Cheat Engine 6.3
CodeBlocks (Version: 12.11)
Corel Graphics - Windows Shell Extension (Version: 16.0.0.707)
Corel Graphics - Windows Shell Extension (Version: 16.0.707)
Corel Graphics - Windows Shell Extension 32 Bit (Version: 16.0.707)
CorelDRAW Graphics Suite X6 - Capture (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Common (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Connect (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Custom Data (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Draw (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - EN (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Filters (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - FontNav (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - IPM (Version: 16.0)
CorelDRAW Graphics Suite X6 - PHOTO-PAINT (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Redist (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Setup Files (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - VBA (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - VideoBrowser (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - VSTA (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 - Writing Tools (x64) (Version: 16.0)
CorelDRAW Graphics Suite X6 (64-Bit) (Version: 16.0.0.707)
CorelDRAW Graphics Suite X6 (x64) (Version: 16.0)
Crysis® 3
CyberLink PowerDVD 13 (Version: 13.0.3105.58)
CyberLink YouCam 5 (Version: 5.0.1129)
Daum PotPlayer 1.5.40373 x64 Edition
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Dell Touchpad (Version: 17.0.8.0)
Dll-Files.com Fixer (Version: 1.0)
Driver Booster (Version: 1.1)
Drum Controller Standard Tuning Kit (Version: 1.00.0000)
Dynasty Warrior 7 (JPN) version 1.0 (Version: 1.0)
Far Cry 3 1.0
Game Booster 3 (Version: 3.4)
GeForce Experience NvStream Client Components (Version: 1.6.28)
Genymotion version 1.3.0 (Version: 1.3.0)
GOM Player (Version: 2.2.56.5181)
Google Chrome (Version: 29.0.1547.0)
Grand Theft Auto IV (Version: 1.0.0013.131)
Grand Theft Auto IV (Version: 1.00.0000)
Guitar Hero III (Version: 1.00.0000)
Intel® Control Center (Version: 1.2.1.1008)
Intel® Management Engine Components (Version: 9.5.14.1724)
Intel® Processor Graphics (Version: 10.18.10.3379)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.5.4.0423)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 3.1.1309.0390)
Intel® Rapid Storage Technology (Version: 11.5.0.1207)
Intel® Turbo Boost Technology Monitor 2.6 (Version: 2.6.2.0)
Intel® Trusted Connect Service Client (Version: 1.28.487.1)
Internet Download Manager
IObit Malware Fighter (Version: 2.1)
IObit Uninstaller (Version: 3.0.4.1099)
IObit Unlocker (Version: 1.1)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java DB 10.2.2.0 (Version: 10.2.2.0)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ SE Development Kit 6 Update 2 (Version: 1.6.0.20)
K-Lite Mega Codec Pack 10.1.5 (Version: 10.1.5)
KMSpico 7.1 (Version: 7.1)
Left 4 Dead 2 Cold Stream version 1.0 (Version: 1.0)
Left 4 Dead 2 Standalone Patch™ (Version: 5.5)
Magic ISO Maker v5.5 (build 0276)
Medal of Honor ™ (Version: 1.0.0.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.67.0)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual Basic for Applications 7.1 (x64) (Version: 7.1.00.00)
Microsoft Visual Basic for Applications 7.1 (x64) English (Version: 7.1.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Windows Application Compatibility Database
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Microsoft XNA Framework Redistributable 4.0 Refresh (Version: 4.0.30901.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Minecraft1.6.2
Minecraft1.7.2
Minilyrics
Mobile Partner (Version: 23.009.05.03.1014)
ModooMarble (Remove only) (Version: 1.0)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 26.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Nero 2014 (Version: 15.0.02500)
Nero Audio Pack 1 (Version: 11.0.11500.110.0)
Nero Blu-ray Player (Version: 12.0.20031)
Nero Blu-ray Player Help (CHM) (Version: 15.0.00015)
Nero Burning Core (Version: 15.0.19000)
Nero Burning ROM (Version: 15.0.19000)
Nero Burning ROM Help (CHM) (Version: 15.0.00018)
Nero ControlCenter (Version: 11.0.16700)
Nero ControlCenter Help (CHM) (Version: 15.0.00015)
Nero Core Components (Version: 11.0.22500)
Nero Disc Menus Basic (Version: 12.0.11500)
Nero Disc to Device (Version: 15.0.12010)
Nero Effects Basic (Version: 15.0.10010)
Nero Express (Version: 15.0.19000)
Nero Express Help (CHM) (Version: 15.0.00018)
Nero Info (Version: 15.1.0023)
Nero Kwik Themes Basic (Version: 12.0.11500)
Nero Launcher (Version: 15.0.8000)
Nero MediaHome (Version: 1.20.8200)
Nero MediaHome Help (CHM) (Version: 15.0.00018)
Nero PiP Effects Basic (Version: 15.0.10008)
Nero Recode (Version: 15.0.14000)
Nero Recode Help (CHM) (Version: 15.0.00018)
Nero RescueAgent (Version: 15.0.2000)
Nero RescueAgent Help (CHM) (Version: 15.0.00015)
Nero SharedVideoCodecs (Version: 1.0.15003)
Nero Update (Version: 11.0.13300.42.0)
Nero Video (Version: 15.0.12000)
Nero Video Help (CHM) (Version: 15.0.00015)
neroxml (Version: 1.0.0)
NetBeans IDE 6.8 (Version: 6.8)
Nitro Pro 9 (Version: 9.0.4.5)
Notepad++ (Version: 6.5.2)
NVIDIA Control Panel 331.93 (Version: 331.93)
NVIDIA GeForce Experience 1.7.1 (Version: 1.7.1)
NVIDIA Graphics Driver 331.93 (Version: 331.93)
NVIDIA Install Application (Version: 2.1002.140.952)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Optimus 9.3.21 (Version: 9.3.21)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 9.3.21 (Version: 9.3.21)
NVIDIA Update 9.3.21 (Version: 9.3.21)
NVIDIA Update Components (Version: 9.3.21)
NVIDIA Virtual Audio 1.2.9 (Version: 1.2.9)
Oracle VM VirtualBox 4.3.0 (Version: 4.3.0)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
PCSX2 - Playstation 2 Emulator
PDF Settings CS6 (Version: 11.0)
piaip AppLocale (Version: 1.0.0)
PlayReady PC Runtime amd64 (Version: 1.3.10)
Port Royale 3
Prerequisite installer (Version: 15.0.0005)
Prezi Desktop (Version: 4.7.6)
Pro Evolution Soccer 2014 (Version: 1.00.0000)
Pro Evolution Soccer 2014 (Version: 6.0)
Protected Folder
Quickset64 (Version: 11.1.007)
QuickTime (Version: 7.74.80.86)
Razer Game Booster (Version: 4.0.68.0)
Realtek Card Reader (Version: 6.2.9200.39052)
Realtek High Definition Audio Driver (Version: 6.0.1.7083)
Resident Evil 6 1.0
Rockstar Games Social Club (Version: 1.00.0000)
SHIELD Streaming (Version: 1.6.53)
Smart Defrag 2 (Version: 2.9)
Speccy (Version: 1.23)
Start Menu 8 (Version: 1.3.0.0)
State of Decay - Breakdown
State of Decay *UPDATE #1* version 1.0.0.009 (Version: 1.0.0.009)
Steam (Version: 1.0.0.0)
Sun GlassFish Enterprise Server v3
Surfing Protection (Version: 1.0)
swMSM (Version: 12.0.0.1)
Synthesia (remove only)
TeraCopy 2.3
The Walking Dead 400 Days (Version: 1)
the Walking Dead Survival Instinct 1.0
The Walking Dead: Season 2 (Version: 1)
Torchlight II © Runic Games version 1 (Version: 1)
TuneUp Utilities 2014 (en-US) (Version: 14.0.1000.88)
TuneUp Utilities 2014 (Version: 14.0.1000.110)
TVHome Media3 (Version: 1.0.2.15)
Twin USB Gamepad (Version: 1.00.0000)
Twin USB Vibration Gamepad (Version: 2007.01.01)
Unity Web Player (Version: )
Update for Microsoft Access 2013 (KB2768008) 64-Bit Edition
Update for Microsoft Access 2013 (KB2827233) 64-Bit Edition
Update for Microsoft InfoPath 2013 (KB2837648) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2817678) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
Update for Microsoft Office 2013 (KB2738038) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760242) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760267) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760539) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760553) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817314) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817316) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817490) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817626) 64-Bit Edition
Update for Microsoft Office 2013 (KB2826004) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827225) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827227) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827230) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827239) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837626) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837637) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837638) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837655) 64-Bit Edition
Update for Microsoft Office 2013 (KB2850066) 64-Bit Edition
Update for Microsoft OneNote 2013 (KB2850063) 64-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2767850) 64-Bit Edition
Update for Microsoft Project 2013 (KB2727085) 64-Bit Edition
Update for Microsoft Publisher 2013 (KB2837635) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2817495) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2837652) 64-Bit Edition
Update for Microsoft Visio 2013 (KB2817306) 64-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 64-Bit Edition
Update for Microsoft Word 2013 (KB2837647) 64-Bit Edition
Update for Microsoft Word 2013 (KB2850060) 64-Bit Edition
USB Network Driver (Version: 2007.07.3)
USB Network Joystick (Version: V3.70a)
USB Safely Remove 5.2
Winamp (Version: 5.7 Beta)
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Driver Package - Gadmei Electronic Technology Corporation (GadmeiBDA) Media  (06/09/2011 1.1.4.14) (Version: 06/09/2011 1.1.4.14)
WinRAR 5.01 (64-bit) (Version: 5.01.0)
Wondershare Video Converter Ultimate(Build 6.5.0.5) (Version: 6.5.0.5)
XAMPP (Version: 1.8.2-2)
Your Uninstaller! 7 (Version: 7.5.2013.2)

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3962.5 MB
Available physical RAM: 2273.18 MB
Total Pagefile: 7930.5 MB
Available Pagefile: 6148.19 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.54 MB

========================= Partitions: =====================================

1 Drive c: (Local Disk) (Fixed) (Total:120.01 GB) (Free:24.61 GB) NTFS
2 Drive d: (Local Disk) (Fixed) (Total:344.25 GB) (Free:144.85 GB) NTFS
3 Drive e: (Local Disk) (Fixed) (Total:234.37 GB) (Free:32.87 GB) NTFS
5 Drive g: (TELKOMSELFlash) (CDROM) (Total:0.05 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\LINCOLN_SIX_ECO

Administrator            Guest                    Novianto                 
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 

 

Please Help sorry for bad english


Edited by mikruzer, 31 December 2013 - 10:11 PM.


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#2 mikruzer

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Posted 31 December 2013 - 10:08 PM

up



#3 PanickyD

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Posted 31 December 2013 - 10:54 PM

When does the BSOD appear? Immediately, randomly, only when launching certain software???

 

Have you tried Safe-Mode?

 

I don't use Win8, so I may not be much help....


After the game, the King and the Pawn go into the same box...


#4 mikruzer

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Posted 01 January 2014 - 12:10 AM

When does the BSOD appear? Immediately, randomly, only when launching certain software???

 

Have you tried Safe-Mode?

 

I don't use Win8, so I may not be much help....

when i download with IDM



#5 PanickyD

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Posted 01 January 2014 - 10:29 AM

Well my first guess would be to uninstall IDM and try downloading something without it. (If IDM is Internet Download Manager, that is)

 

I never saw the need for download managers, but if you really need to use one, try a different one if this turns out to be the cause of your BSOD


After the game, the King and the Pawn go into the same box...


#6 masx

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Posted 01 January 2014 - 08:24 PM

I had a new laptop with Windows 8.0 installed. Lots of problems but I THINK most were caused by loading in my old 32 bit programs into it. I did a recovery REFRESH  from the installed software which sets your computer back to how you got it with losing your files. (NOT a recovery which sets it all bck to zero)

Then you can update all over again and download and install Windows 8.1.

I found this way easier than trying fo figure out individual problems.

It is not too hard to do a refresh.

 

If you do, then try to load only a couple of things into the puter at a time and et a restore point, then live with them a few day until everything works, if it does not, you can UNinstall the suspect, and restore to preinstallation of that one program.

This worked for me.


Edited by masx, 01 January 2014 - 08:31 PM.


#7 mikruzer

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Posted 02 January 2014 - 05:00 AM

Well my first guess would be to uninstall IDM and try downloading something without it. (If IDM is Internet Download Manager, that is)

 

I never saw the need for download managers, but if you really need to use one, try a different one if this turns out to be the cause of your BSOD

 

 

I had a new laptop with Windows 8.0 installed. Lots of problems but I THINK most were caused by loading in my old 32 bit programs into it. I did a recovery REFRESH  from the installed software which sets your computer back to how you got it with losing your files. (NOT a recovery which sets it all bck to zero)

Then you can update all over again and download and install Windows 8.1.

I found this way easier than trying fo figure out individual problems.

It is not too hard to do a refresh.

 

If you do, then try to load only a couple of things into the puter at a time and et a restore point, then live with them a few day until everything works, if it does not, you can UNinstall the suspect, and restore to preinstallation of that one program.

This worked for me.

 

thanks

But i will not refresh my windows just cause by that but thanks for answer my post ^^



#8 Anshad Edavana

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Posted 02 January 2014 - 08:10 AM

Hi

 

The issue you are experiencing seems to be caused by ew_jucdcacm.sys , a driver file related to the USB Dongle you are using.

ffffd000`205f5ec8  00000000`00000000
ffffd000`205f5ed0  fffff800`0442fd08Unable to load image \SystemRoot\system32\DRIVERS\ew_jucdcacm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ew_jucdcacm.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jucdcacm.sys
 ew_jucdcacm+0x9d08
ffffd000`205f5ed8  ffffe000`008cf970

Please disconnect the dongle and uninstall it's drivers and software completely from the system as a test (In the meantime, please use LAN or WLAN to connect to the internet) . Please report whether the BSOD stops. If not, upload the latest crash dumps with next reply.


Edited by Anshad Edavana, 02 January 2014 - 08:13 AM.


#9 mikruzer

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Posted 02 January 2014 - 12:29 PM

Hi

 

The issue you are experiencing seems to be caused by ew_jucdcacm.sys , a driver file related to the USB Dongle you are using.

ffffd000`205f5ec8  00000000`00000000
ffffd000`205f5ed0  fffff800`0442fd08Unable to load image \SystemRoot\system32\DRIVERS\ew_jucdcacm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ew_jucdcacm.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jucdcacm.sys
 ew_jucdcacm+0x9d08
ffffd000`205f5ed8  ffffe000`008cf970

Please disconnect the dongle and uninstall it's drivers and software completely from the system as a test (In the meantime, please use LAN or WLAN to connect to the internet) . Please report whether the BSOD stops. If not, upload the latest crash dumps with next reply.

 

 

Thanks here the latest dump file : https://www.mediafire.com/?vkm4zj7sur1xdrv



#10 Anshad Edavana

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Posted 02 January 2014 - 01:37 PM

Hi

 

The last dump you uploaded is the same like the first dumps. You didn't seems to uninstall the Huewai USB Dongle driver yet. It's driver ew_jubusenum.sys is still causing the issue.


BugCheck 7F, {8, ffffd000205d80b0, ffffd000205f4ff0, fffff800002e86ca}

*** WARNING: Unable to verify timestamp for ew_jubusenum.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jubusenum.sys
Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_RetrieveNextStage+368 )

Please remove the dongle and uninstall the software as i suggested. That is the only way to confirm whether it is the real culprit. 



#11 masx

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Posted 02 January 2014 - 08:01 PM

I don't see why anyone ever needs a "download manager". It seems to me that it would have lots of spyware in it too and could cause lots of trouble.

Some sites have a Download BUTTON for you to download their software, but at the same time have a Download manager button nearby simply to confuse you into adding the malware!

Why would anyone use one when a simply download is so easy?



#12 mikruzer

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Posted 03 January 2014 - 01:49 AM

Hi

 

The last dump you uploaded is the same like the first dumps. You didn't seems to uninstall the Huewai USB Dongle driver yet. It's driver ew_jubusenum.sys is still causing the issue.


BugCheck 7F, {8, ffffd000205d80b0, ffffd000205f4ff0, fffff800002e86ca}

*** WARNING: Unable to verify timestamp for ew_jubusenum.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jubusenum.sys
Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_RetrieveNextStage+368 )

Please remove the dongle and uninstall the software as i suggested. That is the only way to confirm whether it is the real culprit. 

 

Thanks i change my modem and no more BSOD thanks for helping^^



#13 mikruzer

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Posted 04 January 2014 - 04:44 AM

Hi

 

The last dump you uploaded is the same like the first dumps. You didn't seems to uninstall the Huewai USB Dongle driver yet. It's driver ew_jubusenum.sys is still causing the issue.


BugCheck 7F, {8, ffffd000205d80b0, ffffd000205f4ff0, fffff800002e86ca}

*** WARNING: Unable to verify timestamp for ew_jubusenum.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jubusenum.sys
Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_RetrieveNextStage+368 )

Please remove the dongle and uninstall the software as i suggested. That is the only way to confirm whether it is the real culprit. 

 

 

hi i get another BSOD please help.

this time same problem or another error cause this please tell me.,.,

Here the last dump file : https://www.mediafire.com/?wwtehghjtzxd5yw



#14 Anshad Edavana

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Posted 04 January 2014 - 05:27 AM

Hi

 

From where did you get your copy of Windows 8 ?. Are you downloaded it from torrent ?.



#15 PanickyD

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Posted 04 January 2014 - 09:14 AM

The driver for the Huewai USB Dongle doesn't appear to be playing nice with the Windows 8.1 USB3 drivers. There seems to be a few issues out there concerning the USB3 driver USBXHCI.SYS. If you haven't already uninstalled the software for this dongle, please do so to verify the fix. Just changing modems may not be enough, as the drivers for the dongle are still being loaded. If you must use this device, uninstall the software, then reinstall, this time using a USB2 port.

 

just a thought...


After the game, the King and the Pawn go into the same box...





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