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My desktop computer will not recognize my password after 5 years.


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#1 wrldtrvlr3341

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Posted 31 December 2013 - 02:41 PM

After 5 years of no problems, I am locked out of my desktop because the computer will not recognize my password.  Please help.



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#2 dls62

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Posted 31 December 2013 - 03:20 PM

Forum rules state: 'No subject matter will be allowed whose purpose is to defeat existing copyright or security measures.'

If you do not have a Windows 7 Password Reset Disk that you have previously created you will need to seek assistance elsewhere.

#3 dc3

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Posted 31 December 2013 - 05:43 PM

What exactly does the message state after you enter your password?

 

Did you get a message password expiration notification?


Edited by dc3, 01 January 2014 - 10:06 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 Greg62702

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Posted 31 December 2013 - 09:40 PM

Sounds like either malware changed the password, or someone was messing with your machine and locked you out.   If you truthfully own the machine, you should be able to search with the proper terms, to figure out how to restore your login info.



#5 wrldtrvlr3341

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Posted 01 January 2014 - 08:30 PM

What exactly does the message state after you enter your password?

 

Did you get a message password expiration notification?

I get the following message:  "   "The user Profile Service service failed the logon".   "User profile cannot be loaded".



#6 wrldtrvlr3341

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Posted 01 January 2014 - 08:32 PM

Sounds like either malware changed the password, or someone was messing with your machine and locked you out.   If you truthfully own the machine, you should be able to search with the proper terms, to figure out how to restore your login info.

No one has access to the computer but me.  If I knew how to do what you suggest I would not be asking for help on this forum, thank you.



#7 wrldtrvlr3341

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Posted 01 January 2014 - 08:33 PM

Forum rules state: 'No subject matter will be allowed whose purpose is to defeat existing copyright or security measures.'

If you do not have a Windows 7 Password Reset Disk that you have previously created you will need to seek assistance elsewhere.

if I had a password reset disk, I would not need to ask for assistance here.



#8 Queen-Evie

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Posted 01 January 2014 - 09:39 PM

The error message you receive has nothing to do with your password. It indicates that Windows may not be reading your profile correctly.

 

You can try the suggestions listed on these 2 pages

http://support.microsoft.com/kb/947215

 

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html  even though it says Vista it should also apply to Windows 7.

 

If possible, the first thing to try would be a system restore back to a point just before the issue began. If that fails, then try the other suggestions.


Edited by Queen-Evie, 01 January 2014 - 09:47 PM.





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