Dell OptiPlex 7010 PC's with Win 7 32 bit installed and WordPerfect X6. Open the user's My Documents folder and select a WP X6 document to print. Right click on the file name and choose Print.
Error message: "There was a problem sending the command to the program" and the document does not print
WP X6 opens with a blank document.
We tried the same scenario with a MS Word 2010 document and did not have the same issue. Work opened briefly and the document printed.
We've checked the Compatibility Mode of wpwin16.exe and none of the boxes are checked. We re-ran the Installation and chose a Repair but the same error appears and the document does not print.
Has anyone come up with a solution to this issue? Much appreciated.