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17 replies to this topic

#1 lilbrat0326

lilbrat0326

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Posted 31 December 2013 - 03:59 AM

Hello,

 

I have windows 8 and have been getting pop-ups from jsnonline and rvzr2 almost every time I click a link. I also get re-directed quite often. I tried to run the DDS log but got an error message "not meant to run in compatibility mode. This program will now shut down". I notice that windows xp/ vista/ 7 are the only listed operating systems. Is it not working because I have windows 8? I have posted a thread earlier but still have not found a solution to this. I'd appreciate any help.

 

TIA!



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#2 gringo_pr

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    Bleepin Gringo


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Posted 31 December 2013 - 11:23 AM





Hello lilbrat0326

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 lilbrat0326

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Posted 31 December 2013 - 07:18 PM

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 29-12-2013 01
Ran by Anna (administrator) on ANNAHP on 31-12-2013 19:15:42
Running from C:\Users\Anna\Downloads
Windows 8.1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(AnchorFree Inc.) C:\Program Files (x86)\Hotspot Shield\bin\cmw_srv.exe
() C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
(Conduit) C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
() C:\Program Files (x86)\TidyNetwork.com\tidy2start.exe
(Conduit) C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe
(Conduit) C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe
(Pokki) C:\Users\Anna\AppData\Local\Pokki\Engine\pokki.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20315_x64__8wekyb3d8bbwe\livecomm.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler64.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\Beats64.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Spigot, Inc.) C:\Users\Anna\AppData\Roaming\Search Protection\SearchProtection.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe
(BitTorrent Inc.) C:\Users\Anna\AppData\Roaming\uTorrent\uTorrent.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Pokki) C:\Users\Anna\AppData\Local\Pokki\Engine\pokki.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(AnchorFree Inc.) C:\Program Files (x86)\Hotspot Shield\bin\HSSCP.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Microsoft Corporation) C:\Windows\System32\WWAHost.exe
(Pokki) C:\Users\Anna\AppData\Local\Pokki\Engine\pokki.exe
(Microsoft Corporation) C:\Program Files (x86)\Internet Explorer\ielowutil.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe
(Conduit) C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe
(Conduit) C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\Beats64.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Microsoft Corporation) C:\Windows\FileManager\PhotosApp.exe
(Microsoft Corporation) C:\Program Files (x86)\Internet Explorer\ielowutil.exe
(Microsoft Corporation) C:\Windows\System32\WWAHost.exe
(Microsoft Corporation) C:\Windows\WinStore\WSHost.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe
(Microsoft Corporation) C:\Windows\System32\LogonUI.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Farbar) C:\Users\Anna\Downloads\FRST64 (1).exe
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [HotKeysCmds] - "C:\WINDOWS\system32\hkcmd.exe"
HKLM\...\Run: [BeatsOSDApp] - C:\Program Files\IDT\WDM\Beats64.exe [41664 2012-08-22] (Hewlett-Packard )
HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [1702912 2013-01-30] (IDT, Inc.)
HKLM-x32\...\Run: [HP Software Update] - C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [] - [x]
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKCU\...\Run: [SearchProtection] - C:\Users\Anna\AppData\Roaming\Search Protection\SearchProtection.exe [832360 2013-09-03] (Spigot, Inc.)
HKCU\...\Run: [HP Photosmart 7520 series (NET)] - C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKCU\...\Run: [Pokki] - C:\WINDOWS\system32\rundll32.exe "%LOCALAPPDATA%\Pokki\Engine\Launcher.dll",RunLaunchPlatform
HKCU\...\Run: [uTorrent] - C:\Users\Anna\AppData\Roaming\uTorrent\uTorrent.exe [900440 2013-11-23] (BitTorrent Inc.)
HKCU\...\RunOnce: [Application Restart #1] - C:\Users\Anna\AppData\Local\Pokki\Engine\pokki.exe  --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side-phishing-detection --disable-sync --disable-breakpad --disable-bundled-ppapi-flash --disable-sync-tabs --disable-speech-input --disable-custom-jumplist --process-per-tab --debug-devtools-frontend="C:\Users\Anna\AppData\Local\Pokki\Engine\inspector" --no-first-run --lang=en-US --disable-component-update --disable-prompt-on-repost --no-startup-window --disable-translate --disable-logging --disable-desktop-notifications --flag-switches-begin --flag-switches-end --restore-last-session [8252744 2013-11-01] (Pokki)
HKCU\...\Policies\Explorer: [NofolderOptions] 0
AppInit_DLLs: C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll [1317152 2013-12-16] (Conduit)
AppInit_DLLs-x32: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll [1009440 2013-12-16] (Conduit)
Startup: C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart 7520 series (Network).lnk
ShortcutTarget: Monitor Ink Alerts - HP Photosmart 7520 series (Network).lnk -> C:\Program Files\HP\HP Photosmart 7520 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK13/1
URLSearchHook: HKLM-x32 - WhiteSmoke New Toolbar - {739df940-c5ee-4bab-9d7e-270894ae687a} - C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll (Conduit Ltd.)
URLSearchHook: HKCU - WhiteSmoke New Toolbar - {739df940-c5ee-4bab-9d7e-270894ae687a} - C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll (Conduit Ltd.)
SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPDTDFJS
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPDTDFJS
SearchScopes: HKLM - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 - DefaultScope {CCCD80FF-82C9-4682-A0F3-34208CDFE6AF} URL = 
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPDTDFJS
SearchScopes: HKLM-x32 - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKCU - DefaultScope {CCCD80FF-82C9-4682-A0F3-34208CDFE6AF} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3289847&CUI=UN28496187261060131&UM=2
SearchScopes: HKCU - {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = 
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPDTDFJS
SearchScopes: HKCU - {478E4640-1ACE-4457-BA53-092C3CDE9BB4} URL = http://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=617686&p={searchTerms}
SearchScopes: HKCU - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: Lync Browser Helper - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE_64.dll (AnchorFree Inc.)
BHO-x32: Lync Browser Helper - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll (Symantec Corporation)
BHO-x32: WhiteSmoke New Toolbar - {739df940-c5ee-4bab-9d7e-270894ae687a} - C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll (Conduit Ltd.)
BHO-x32: TidyNetwork.com - {7736C7FA-512D-11E2-B871-DEC36088709B} - C:\Users\Anna\AppData\Local\TidyNetwork.com\tidy2ie.dll ()
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
BHO-x32: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll (AnchorFree Inc.)
Toolbar: HKLM-x32 - WhiteSmoke New Toolbar - {739df940-c5ee-4bab-9d7e-270894ae687a} - C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll (Conduit Ltd.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKCU - No Name - {739DF940-C5EE-4BAB-9D7E-270894AE687A} -  No File
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 167.206.13.180 167.206.13.181 192.168.1.1
 
Chrome: 
=======
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\pdf.dll ()
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll No File
CHR Plugin: (Intel\u00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
CHR Plugin: (Intel\u00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
CHR Plugin: (VLC Web Plugin) - C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
CHR Plugin: (WildTangent Games App V2 Presence Detector) - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
CHR Plugin: (Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Extension: (Webexp Enhanced) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\eefamfplnoighlkmjeebnplefflfpoij\1.1_0
CHR Extension: (WhiteSmoke New) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi\10.23.0.822_1
CHR Extension: (Water's Valley) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\lhpodmbdlgmgffpgbennemfkjhhaocfl\1.1_0
CHR Extension: (Norton Identity Protection) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.4.5.2_0
CHR Extension: (Better Surf Plus) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\mmifolfpllfdhilecpdpmemhelmanajl\1.1_0
CHR Extension: (Google Wallet) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.0_0
CHR HKLM-x32\...\Chrome\Extension: [eefamfplnoighlkmjeebnplefflfpoij] - C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ch\WebexpEnhancedV1alpha854.crx
CHR HKLM-x32\...\Chrome\Extension: [klibnahbojhkanfgaglnlalfkgpcppfi] - C:\Users\Anna\AppData\Local\CRE\klibnahbojhkanfgaglnlalfkgpcppfi.crx
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\Exts\Chrome.crx
CHR HKLM-x32\...\Chrome\Extension: [mmifolfpllfdhilecpdpmemhelmanajl] - C:\Program Files (x86)\BetterSurf\BetterSurfPlus\ch\BetterSurfPlus.crx
CHR HKLM-x32\...\Chrome\Extension: [poheodfamflhhhdcmjfeggbgigeefaco] - C:\Program Files (x86)\Better-Surf\ch\Chrome.crx
 
==================== Services (Whitelisted) =================
 
R2 CltMngSvc; C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe [2251552 2013-12-16] (Conduit)
R2 hshld; C:\Program Files (x86)\Hotspot Shield\bin\cmw_srv.exe [831272 2013-06-20] (AnchorFree Inc.)
S3 HssTrayService; C:\Program Files (x86)\Hotspot Shield\bin\HssTrayService.EXE [78512 2013-06-20] ()
R2 HssWd; C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe [548136 2013-06-20] ()
R2 Intel® ME Service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [128896 2012-07-18] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [165760 2012-07-18] (Intel Corporation)
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [144368 2013-05-20] (Symantec Corporation)
R2 OfficeSvc; C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [1907896 2013-11-02] (Microsoft Corporation)
S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2013-10-21] (Microsoft Corporation)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [346872 2013-08-22] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23840 2013-08-22] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
S0 ADP80XX; C:\Windows\System32\drivers\ADP80XX.SYS [782176 2013-08-22] (PMC-Sierra)
S3 bcmfn2; C:\Windows\System32\drivers\bcmfn2.sys [17624 2013-08-12] (Windows ® Win 7 DDK provider)
R3 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20131203.001\BHDrvx64.sys [1526488 2013-12-03] (Symantec Corporation)
R3 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1404000.028\ccSetx64.sys [169048 2013-04-15] (Symantec Corporation)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
R3 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-11-21] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-11-21] (Symantec Corporation)
R1 HssDRV6; C:\Windows\system32\DRIVERS\hssdrv6.sys [46792 2013-06-20] (AnchorFree Inc.)
S3 iaLPSSi_GPIO; C:\Windows\System32\drivers\iaLPSSi_GPIO.sys [24568 2013-07-30] (Intel Corporation)
S3 iaLPSSi_I2C; C:\Windows\System32\drivers\iaLPSSi_I2C.sys [99320 2013-07-25] (Intel Corporation)
S0 iaStorAV; C:\Windows\System32\drivers\iaStorAV.sys [651248 2013-08-09] (Intel Corporation)
R3 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20131231.001\IDSvia64.sys [521944 2013-12-13] (Symantec Corporation)
R0 intelpep; C:\Windows\System32\drivers\intelpep.sys [39768 2013-11-10] (Microsoft Corporation)
S0 LSI_SAS3; C:\Windows\System32\drivers\lsi_sas3.sys [81760 2013-08-22] (LSI Corporation)
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20131231.001\ENG64.SYS [126040 2013-10-30] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20131231.001\EX64.SYS [2099288 2013-10-30] (Symantec Corporation)
R3 NdisVirtualBus; C:\Windows\System32\drivers\NdisVirtualBus.sys [16384 2013-08-22] (Microsoft Corporation)
S3 netvsc; C:\Windows\system32\DRIVERS\netvsc63.sys [87040 2013-08-22] (Microsoft Corporation)
S3 ReFS; C:\Windows\System32\Drivers\ReFS.sys [924512 2013-08-22] (Microsoft Corporation)
S3 SerCx2; C:\Windows\System32\drivers\SerCx2.sys [146776 2013-10-25] (Microsoft Corporation)
S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1404000.028\SRTSP64.SYS [796760 2013-05-16] (Symantec Corporation)
R3 SRTSPX; C:\Windows\system32\drivers\NISx64\1404000.028\SRTSPX64.SYS [36952 2013-03-04] (Symantec Corporation)
S0 stornvme; C:\Windows\System32\drivers\stornvme.sys [57176 2013-10-05] (Microsoft Corporation)
R3 SymDS; C:\Windows\system32\drivers\NISx64\1404000.028\SYMDS64.SYS [493656 2013-05-21] (Symantec Corporation)
R3 SymEFA; C:\Windows\system32\drivers\NISx64\1404000.028\SYMEFA64.SYS [1139800 2013-05-23] (Symantec Corporation)
S0 SymELAM; C:\Windows\System32\drivers\NISx64\1404000.028\SymELAM.sys [23448 2012-06-20] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2013-07-15] (Symantec Corporation)
R3 SymIRON; C:\Windows\system32\drivers\NISx64\1404000.028\Ironx64.SYS [224416 2013-03-04] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\NISx64\1404000.028\SYMNETS.SYS [433752 2013-04-24] (Symantec Corporation)
R3 taphss6; C:\Windows\system32\DRIVERS\taphss6.sys [42184 2013-06-20] (Anchorfree Inc.)
S3 UEFI; C:\Windows\System32\drivers\UEFI.sys [26976 2013-08-22] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [124256 2013-08-22] (Microsoft Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2013-12-31 19:11 - 2013-12-31 19:11 - 01931302 _____ (Farbar) C:\Users\Anna\Downloads\FRST64 (1).exe
2013-12-27 18:25 - 2013-12-27 18:50 - 00004980 _____ C:\WINDOWS\System32\Tasks\Microsoft Office 15 Sync Maintenance for ANNAHP-Margarita AnnaHP
2013-12-26 14:54 - 2013-12-26 14:54 - 05855417 _____ C:\Users\Anna\Downloads\20120801_225046.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 04068873 _____ C:\Users\Anna\Downloads\20120205_205221.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 00000713 _____ C:\Users\Anna\Downloads\2012-03-12.02.29.52.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000685 _____ C:\Users\Anna\Downloads\2011-12-19.18.11.14.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000521 _____ C:\Users\Anna\Downloads\2012-07-20.02.34.19.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000434 _____ C:\Users\Anna\Downloads\2012-05-11.10.42.37.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000371 _____ C:\Users\Anna\Downloads\2011-12-19.18.12.10.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000308 _____ C:\Users\Anna\Downloads\2012-03-12.02.25.36.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000182 _____ C:\Users\Anna\Downloads\2012-04-26.23.56.27.vnt
2013-12-26 14:53 - 2013-12-26 14:53 - 02675134 _____ C:\Users\Anna\Downloads\20120205_215737.mp4
2013-12-26 12:55 - 2013-12-26 13:02 - 00000000 ____D C:\Users\Anna\Desktop\S2 pics
2013-12-26 01:21 - 2013-12-26 15:36 - 00123904 ___SH C:\Users\Anna\Downloads\Thumbs.db
2013-12-22 15:19 - 2013-12-22 15:20 - 05156441 _____ (Swearware) C:\Users\Anna\Downloads\ComboFix (1).exe
2013-12-22 15:19 - 2013-12-22 15:19 - 05156441 _____ (Swearware) C:\Users\Anna\Downloads\ComboFix.exe
2013-12-20 15:57 - 2013-12-20 15:58 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-12-20 15:57 - 2013-12-20 15:57 - 00117464 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00089304 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00000000 ____D C:\ProgramData\Malwarebytes
2013-12-20 15:56 - 2013-12-20 15:56 - 12582688 _____ (Malwarebytes Corp.) C:\Users\Anna\Downloads\mbar-1.07.0.1008.exe
2013-12-20 09:11 - 2013-12-20 09:11 - 00000000 ____D C:\Program Files (x86)\WebexpEnhancedV1
2013-12-18 08:58 - 2013-12-18 08:58 - 00000000 ____D C:\WINDOWS\SysWOW64\SearchProtect
2013-12-17 15:40 - 2013-12-17 15:40 - 04745728 _____ (AVAST Software) C:\Users\Anna\Downloads\aswmbr.exe
2013-12-16 12:34 - 2013-12-16 12:34 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (2).zip
2013-12-16 12:33 - 2013-12-16 12:33 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (1).zip
2013-12-16 12:32 - 2013-12-16 12:32 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller.zip
2013-12-16 12:30 - 2013-12-31 19:15 - 00021950 _____ C:\Users\Anna\Downloads\FRST.txt
2013-12-16 12:29 - 2013-12-16 12:29 - 01927940 _____ (Farbar) C:\Users\Anna\Downloads\FRST64.exe
2013-12-16 12:29 - 2013-12-16 12:29 - 01060997 _____ (Farbar) C:\Users\Anna\Downloads\FRST.exe
2013-12-16 12:29 - 2013-12-16 12:29 - 00000000 ____D C:\FRST
2013-12-15 05:50 - 2013-11-11 18:27 - 00701440 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WSShared.dll
2013-12-15 05:50 - 2013-11-11 18:24 - 00840704 _____ (Microsoft Corporation) C:\WINDOWS\system32\WSShared.dll
2013-12-15 05:50 - 2013-11-08 05:26 - 00358896 _____ (Microsoft Corporation) C:\WINDOWS\system32\dcomp.dll
2013-12-15 05:50 - 2013-11-07 23:43 - 00254464 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentClient.dll
2013-12-15 05:50 - 2013-11-07 23:28 - 13177344 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.dll
2013-12-15 05:50 - 2013-11-07 23:26 - 11674624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.dll
2013-12-15 05:50 - 2013-11-07 22:14 - 00922624 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentExtensions.dll
2013-12-15 05:50 - 2013-11-05 09:03 - 00637952 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncHost.exe
2013-12-15 05:50 - 2013-11-05 08:57 - 00479744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncHost.exe
2013-12-15 05:50 - 2013-11-04 12:13 - 01530200 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgkrnl.sys
2013-12-15 05:50 - 2013-11-04 05:32 - 02570240 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers.dll
2013-12-15 05:50 - 2013-11-01 01:08 - 00747008 _____ (Microsoft Corporation) C:\WINDOWS\system32\wlidcli.dll
2013-12-15 05:50 - 2013-10-30 19:58 - 00372568 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\spaceport.sys
2013-12-15 05:50 - 2013-10-30 19:42 - 07399256 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2013-12-15 05:50 - 2013-10-17 06:21 - 02896896 _____ (Microsoft Corporation) C:\WINDOWS\system32\msftedit.dll
2013-12-15 05:49 - 2013-11-11 18:41 - 00189952 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-12-15 05:49 - 2013-11-11 18:40 - 00249856 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.ApplicationModel.Store.TestingFramework.dll
2013-12-15 05:49 - 2013-11-10 21:48 - 00039768 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\intelpep.sys
2013-12-15 05:49 - 2013-11-09 06:55 - 00325464 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBXHCI.SYS
2013-12-15 05:49 - 2013-11-09 01:37 - 01756160 _____ (Microsoft Corporation) C:\WINDOWS\system32\WMPDMC.exe
2013-12-15 05:49 - 2013-11-09 00:56 - 01391104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WMPDMC.exe
2013-12-15 05:49 - 2013-11-07 23:16 - 00225792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dcomp.dll
2013-12-15 05:49 - 2013-11-07 23:15 - 00198656 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AppXDeploymentClient.dll
2013-12-15 05:49 - 2013-11-07 23:07 - 00115712 _____ (Microsoft Corporation) C:\WINDOWS\system32\winbici.dll
2013-12-15 05:49 - 2013-11-07 22:41 - 01302528 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentServer.dll
2013-12-15 05:49 - 2013-11-05 09:19 - 00566784 _____ (Microsoft Corporation) C:\WINDOWS\system32\wpncore.dll
2013-12-15 05:49 - 2013-11-05 08:33 - 00584192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncCore.dll
2013-12-15 05:49 - 2013-11-05 08:32 - 00744448 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncCore.dll
2013-12-15 05:49 - 2013-11-04 12:13 - 00382808 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgmms1.sys
2013-12-15 05:49 - 2013-11-04 08:07 - 01843712 _____ (Microsoft Corporation) C:\WINDOWS\system32\Display.dll
2013-12-15 05:49 - 2013-11-04 06:50 - 02143744 _____ (Microsoft Corporation) C:\WINDOWS\system32\dwmcore.dll
2013-12-15 05:49 - 2013-11-03 21:28 - 01816576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Display.dll
2013-12-15 05:49 - 2013-11-03 20:30 - 01765376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dwmcore.dll
2013-12-15 05:49 - 2013-11-01 06:39 - 00086872 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\pdc.sys
2013-12-15 05:49 - 2013-11-01 00:57 - 00544768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wlidcli.dll
2013-12-15 05:49 - 2013-10-30 19:33 - 01642016 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2013-12-15 05:49 - 2013-10-30 19:33 - 01506680 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2013-12-15 05:49 - 2013-10-30 19:33 - 01476184 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2013-12-15 05:49 - 2013-10-30 19:33 - 01345536 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2013-12-15 05:49 - 2013-10-25 20:54 - 00146776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\SerCx2.sys
2013-12-15 05:49 - 2013-10-24 04:31 - 00030208 _____ (Microsoft Corporation) C:\WINDOWS\system32\CredentialMigrationHandler.dll
2013-12-15 05:49 - 2013-10-24 04:12 - 00027136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\CredentialMigrationHandler.dll
2013-12-15 05:49 - 2013-10-17 05:36 - 02266624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msftedit.dll
2013-12-15 05:49 - 2013-10-05 09:21 - 02140888 _____ (Microsoft Corporation) C:\WINDOWS\system32\d3d11.dll
2013-12-15 05:49 - 2013-10-05 09:21 - 00516496 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxgi.dll
2013-12-15 05:49 - 2013-10-05 07:05 - 01765384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\d3d11.dll
2013-12-15 05:49 - 2013-10-05 07:05 - 00406400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxgi.dll
2013-12-12 08:55 - 2013-12-12 08:55 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (2).com
2013-12-12 08:53 - 2013-12-12 08:53 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (1).com
2013-12-12 08:52 - 2013-12-12 08:52 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds.com
2013-12-12 08:44 - 2013-12-12 08:44 - 00001047 _____ C:\Users\Public\Desktop\Hotspot Shield.lnk
2013-12-12 08:44 - 2013-12-12 08:44 - 00000020 ___SH C:\Users\fbwuser\ntuser.ini
2013-12-12 08:44 - 2013-10-21 00:22 - 00000000 ____D C:\Users\fbwuser\Documents\hp.system.package.metadata
2013-12-12 08:44 - 2013-10-21 00:22 - 00000000 ____D C:\Users\fbwuser\AppData\Local\Microsoft Help
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ___RD C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ___RD C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ___RD C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ____D C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2013-12-11 19:59 - 2013-12-20 08:27 - 00000000 ____D C:\Users\Anna\AppData\Local\SearchProtect
2013-12-11 14:31 - 2013-11-26 06:54 - 23183360 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2013-12-11 14:31 - 2013-11-26 05:11 - 17112576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2013-12-11 14:31 - 2013-11-26 04:41 - 02764288 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2013-12-11 14:31 - 2013-11-26 03:57 - 00218624 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2013-12-11 14:31 - 2013-11-26 03:38 - 02166784 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2013-12-11 14:31 - 2013-11-26 03:35 - 05769216 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2013-12-11 14:31 - 2013-11-26 03:16 - 04243968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2013-12-11 14:31 - 2013-11-26 03:02 - 01995264 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl
2013-12-11 14:31 - 2013-11-26 02:48 - 12996608 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2013-12-11 14:31 - 2013-11-26 02:32 - 01928192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl
2013-12-11 14:31 - 2013-11-26 02:26 - 11221504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2013-12-11 14:31 - 2013-11-26 02:07 - 02334208 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2013-12-11 14:31 - 2013-11-26 01:40 - 01395200 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2013-12-11 14:31 - 2013-11-26 01:34 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2013-12-11 14:31 - 2013-11-26 01:34 - 00703488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2013-12-11 14:31 - 2013-11-26 01:33 - 01820160 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2013-12-11 14:31 - 2013-11-26 01:27 - 01157632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2013-12-11 14:31 - 2013-11-22 23:34 - 00393216 _____ (Microsoft Corporation) C:\WINDOWS\system32\WMPhoto.dll
2013-12-11 14:31 - 2013-11-22 23:13 - 00348160 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WMPhoto.dll
2013-12-11 14:31 - 2013-11-22 22:32 - 04105728 _____ (Microsoft Corporation) C:\WINDOWS\system32\SyncEngine.dll
2013-12-11 14:31 - 2013-10-19 03:53 - 00075360 _____ (Microsoft Corporation) C:\WINDOWS\system32\imagehlp.dll
2013-12-11 14:31 - 2013-10-19 02:14 - 00070680 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\imagehlp.dll
2013-12-11 14:31 - 2013-10-15 03:54 - 00197120 _____ (Microsoft Corporation) C:\WINDOWS\system32\scrrun.dll
2013-12-11 14:31 - 2013-10-15 03:03 - 00156672 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\scrrun.dll
2013-12-11 14:30 - 2013-11-22 22:10 - 00568832 _____ (Microsoft Corporation) C:\WINDOWS\system32\SkyDrive.exe
2013-12-11 14:30 - 2013-11-09 01:34 - 00615936 _____ (Microsoft Corporation) C:\WINDOWS\system32\MDMAgent.exe
2013-12-11 14:30 - 2013-11-09 01:34 - 00287744 _____ (Microsoft Corporation) C:\WINDOWS\system32\mdmregistration.dll
2013-12-11 14:30 - 2013-11-09 00:52 - 00240128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mdmregistration.dll
2013-12-11 14:29 - 2013-11-08 02:21 - 04191744 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2013-12-10 18:03 - 2013-12-27 19:04 - 00000000 ____D C:\Users\Margarita\Desktop\Margarita docs
2013-12-10 04:12 - 2013-12-20 09:11 - 00000161 _____ C:\extensions.ini
2013-12-10 04:11 - 2013-12-10 04:11 - 00000000 ____D C:\Program Files (x86)\BetterSurf
2013-12-09 07:44 - 2013-12-18 08:58 - 00000000 ____D C:\Users\Margarita\AppData\Local\SearchProtect
 
==================== One Month Modified Files and Folders =======
 
2013-12-31 19:15 - 2013-12-16 12:30 - 00021950 _____ C:\Users\Anna\Downloads\FRST.txt
2013-12-31 19:15 - 2013-07-24 12:34 - 00000000 ____D C:\Users\Anna\AppData\Local\Pokki
2013-12-31 19:15 - 2013-07-15 04:09 - 00000000 ____D C:\Users\Anna\AppData\Roaming\uTorrent
2013-12-31 19:11 - 2013-12-31 19:11 - 01931302 _____ (Farbar) C:\Users\Anna\Downloads\FRST64 (1).exe
2013-12-31 19:10 - 2013-07-15 04:16 - 00000352 _____ C:\WINDOWS\Tasks\AmiUpdXp.job
2013-12-31 19:07 - 2013-07-14 08:27 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2635758641-2149021776-2918133044-1001
2013-12-31 19:06 - 2013-07-16 23:46 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2635758641-2149021776-2918133044-1004
2013-12-31 19:04 - 2013-07-16 23:39 - 00003934 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{C5C69772-8C0F-4132-97A3-C758E2A5D07F}
2013-12-31 19:04 - 2013-07-14 08:19 - 00003914 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{515DB08E-76C6-49B5-8267-A4B2CB712098}
2013-12-31 19:01 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\system32\sru
2013-12-31 10:22 - 2013-07-14 23:07 - 00000908 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2013-12-31 06:45 - 2013-10-21 00:30 - 01532488 _____ C:\WINDOWS\WindowsUpdate.log
2013-12-29 15:22 - 2013-07-14 23:07 - 00002210 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-12-29 15:22 - 2013-07-14 23:07 - 00000904 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2013-12-28 09:32 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\AppReadiness
2013-12-27 19:18 - 2013-09-29 23:04 - 00956476 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2013-12-27 19:16 - 2013-08-22 09:46 - 00337078 _____ C:\WINDOWS\setupact.log
2013-12-27 19:04 - 2013-12-10 18:03 - 00000000 ____D C:\Users\Margarita\Desktop\Margarita docs
2013-12-27 18:53 - 2013-07-16 23:38 - 00000000 ____D C:\Users\Margarita\AppData\Local\Packages
2013-12-27 18:50 - 2013-12-27 18:25 - 00004980 _____ C:\WINDOWS\System32\Tasks\Microsoft Office 15 Sync Maintenance for ANNAHP-Margarita AnnaHP
2013-12-26 17:50 - 2013-10-22 22:49 - 00000000 ___RD C:\Users\Margarita\SkyDrive
2013-12-26 15:36 - 2013-12-26 01:21 - 00123904 ___SH C:\Users\Anna\Downloads\Thumbs.db
2013-12-26 14:54 - 2013-12-26 14:54 - 05855417 _____ C:\Users\Anna\Downloads\20120801_225046.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 04068873 _____ C:\Users\Anna\Downloads\20120205_205221.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 00000713 _____ C:\Users\Anna\Downloads\2012-03-12.02.29.52.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000685 _____ C:\Users\Anna\Downloads\2011-12-19.18.11.14.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000521 _____ C:\Users\Anna\Downloads\2012-07-20.02.34.19.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000434 _____ C:\Users\Anna\Downloads\2012-05-11.10.42.37.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000371 _____ C:\Users\Anna\Downloads\2011-12-19.18.12.10.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000308 _____ C:\Users\Anna\Downloads\2012-03-12.02.25.36.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000182 _____ C:\Users\Anna\Downloads\2012-04-26.23.56.27.vnt
2013-12-26 14:53 - 2013-12-26 14:53 - 02675134 _____ C:\Users\Anna\Downloads\20120205_215737.mp4
2013-12-26 13:02 - 2013-12-26 12:55 - 00000000 ____D C:\Users\Anna\Desktop\S2 pics
2013-12-26 12:57 - 2013-07-14 08:17 - 00000000 ____D C:\Users\Anna\AppData\Local\Packages
2013-12-25 23:22 - 2013-10-21 00:36 - 00000000 __RDO C:\Users\Anna\SkyDrive
2013-12-25 23:21 - 2013-08-22 09:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2013-12-25 23:20 - 2013-08-22 08:25 - 00524288 ___SH C:\WINDOWS\system32\config\BBI
2013-12-22 15:20 - 2013-12-22 15:19 - 05156441 _____ (Swearware) C:\Users\Anna\Downloads\ComboFix (1).exe
2013-12-22 15:19 - 2013-12-22 15:19 - 05156441 _____ (Swearware) C:\Users\Anna\Downloads\ComboFix.exe
2013-12-20 15:58 - 2013-12-20 15:57 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-12-20 15:57 - 2013-12-20 15:57 - 00117464 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00089304 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00000000 ____D C:\ProgramData\Malwarebytes
2013-12-20 15:56 - 2013-12-20 15:56 - 12582688 _____ (Malwarebytes Corp.) C:\Users\Anna\Downloads\mbar-1.07.0.1008.exe
2013-12-20 09:11 - 2013-12-20 09:11 - 00000000 ____D C:\Program Files (x86)\WebexpEnhancedV1
2013-12-20 09:11 - 2013-12-10 04:12 - 00000161 _____ C:\extensions.ini
2013-12-20 08:27 - 2013-12-11 19:59 - 00000000 ____D C:\Users\Anna\AppData\Local\SearchProtect
2013-12-20 08:27 - 2013-10-26 01:04 - 00002151 _____ C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk
2013-12-19 17:04 - 2013-08-22 08:25 - 00262144 ___SH C:\WINDOWS\system32\config\ELAM
2013-12-19 17:01 - 2013-09-29 22:55 - 00005088 _____ C:\WINDOWS\PFRO.log
2013-12-18 08:58 - 2013-12-18 08:58 - 00000000 ____D C:\WINDOWS\SysWOW64\SearchProtect
2013-12-18 08:58 - 2013-12-09 07:44 - 00000000 ____D C:\Users\Margarita\AppData\Local\SearchProtect
2013-12-18 08:58 - 2013-07-15 04:17 - 00000000 ____D C:\Program Files (x86)\SearchProtect
2013-12-17 15:40 - 2013-12-17 15:40 - 04745728 _____ (AVAST Software) C:\Users\Anna\Downloads\aswmbr.exe
2013-12-17 04:48 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\rescache
2013-12-16 13:35 - 2013-08-22 09:44 - 00484272 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ___RD C:\WINDOWS\ToastData
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\WinStore
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\MediaViewer
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\FileManager
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\Camera
2013-12-16 12:34 - 2013-12-16 12:34 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (2).zip
2013-12-16 12:33 - 2013-12-16 12:33 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (1).zip
2013-12-16 12:32 - 2013-12-16 12:32 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller.zip
2013-12-16 12:29 - 2013-12-16 12:29 - 01927940 _____ (Farbar) C:\Users\Anna\Downloads\FRST64.exe
2013-12-16 12:29 - 2013-12-16 12:29 - 01060997 _____ (Farbar) C:\Users\Anna\Downloads\FRST.exe
2013-12-16 12:29 - 2013-12-16 12:29 - 00000000 ____D C:\FRST
2013-12-15 05:56 - 2013-08-14 08:30 - 00000000 ____D C:\WINDOWS\system32\MRT
2013-12-15 05:54 - 2013-07-15 12:20 - 90708896 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2013-12-12 08:55 - 2013-12-12 08:55 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (2).com
2013-12-12 08:53 - 2013-12-12 08:53 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (1).com
2013-12-12 08:52 - 2013-12-12 08:52 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds.com
2013-12-12 08:44 - 2013-12-12 08:44 - 00001047 _____ C:\Users\Public\Desktop\Hotspot Shield.lnk
2013-12-12 08:44 - 2013-12-12 08:44 - 00000020 ___SH C:\Users\fbwuser\ntuser.ini
2013-12-12 08:44 - 2013-07-15 04:10 - 00000000 ____D C:\Program Files (x86)\Hotspot Shield
2013-12-11 20:15 - 2013-07-20 20:08 - 00000000 ____D C:\Program Files\Microsoft Office 15
2013-12-11 20:05 - 2013-08-26 09:48 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-12-10 04:11 - 2013-12-10 04:11 - 00000000 ____D C:\Program Files (x86)\BetterSurf
2013-12-03 19:05 - 2013-08-22 10:38 - 00693240 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2013-12-03 19:05 - 2013-08-22 10:38 - 00105464 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
 
Some content of TEMP:
====================
C:\Users\Anna\AppData\Local\Temp\oct7438.tmp.exe
C:\Users\Anna\AppData\Local\Temp\octA537.tmp.exe
C:\Users\Anna\AppData\Local\Temp\Setup.exe
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
 
LastRegBack: 2013-12-28 19:03
 
==================== End Of Log ============================

Attached Files



#4 gringo_pr

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Posted 01 January 2014 - 01:42 PM



Hello lilbrat0326

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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#5 lilbrat0326

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Posted 02 January 2014 - 01:44 AM

# AdwCleaner v3.016 - Report created 02/01/2014 at 01:13:44
# Updated 23/12/2013 by Xplode
# Operating System : Windows 8.1  (64 bits)
# Username : Anna - ANNAHP
# Running from : C:\Users\Anna\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : CltMngSvc
Service Deleted : hshld
[#] Service Deleted : hsstrayservice
Service Deleted : hsswd
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Searchprotect
Folder Deleted : C:\ProgramData\hotspot shield
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\BetterSurf
Folder Deleted : C:\Program Files (x86)\Better-Surf
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\hotspot shield
Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Program Files (x86)\TidyNetwork.com
Folder Deleted : C:\Program Files (x86)\WhiteSmoke_New
Folder Deleted : C:\WINDOWS\SysWOW64\hotspot shield
Folder Deleted : C:\WINDOWS\SysWOW64\Searchprotect
Folder Deleted : C:\Users\Anna\AppData\Local\Conduit
Folder Deleted : C:\Users\Anna\AppData\Local\DefineExt
[!] Folder Deleted : C:\Users\Anna\AppData\Local\Pokki
Folder Deleted : C:\Users\Anna\AppData\Local\Searchprotect
Folder Deleted : C:\Users\Anna\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\Anna\AppData\Local\TidyNetwork.com
Folder Deleted : C:\Users\Anna\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Anna\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Anna\AppData\LocalLow\WhiteSmoke_New
Folder Deleted : C:\Users\Anna\AppData\Roaming\hotspot shield
Folder Deleted : C:\Users\Anna\AppData\Roaming\Search Protection
Folder Deleted : C:\Users\Margarita\AppData\Local\Searchprotect
Folder Deleted : C:\Users\Margarita\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Margarita\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Margarita\AppData\LocalLow\WhiteSmoke_New
Folder Deleted : C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi
File Deleted : C:\END
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\WINDOWS\Tasks\AmiUpdXp.job
File Deleted : C:\WINDOWS\System32\Tasks\AmiUpdXp
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [12x3q@3244516.com]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\poheodfamflhhhdcmjfeggbgigeefaco
Key Deleted : HKCU\Software\Google\Chrome\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi
Key Deleted : HKCU\Software\Classes\*\shell\pokki
Key Deleted : HKCU\Software\Classes\AllFileSystemObjects\shell\pokki
Key Deleted : HKCU\Software\Classes\Directory\shell\pokki
Key Deleted : HKCU\Software\Classes\Drive\shell\pokki
Key Deleted : HKCU\Software\Classes\Folder\shell\pokki
Key Deleted : HKCU\Software\Classes\lnkfile\shell\pokki
Key Deleted : HKCU\Software\Classes\pokki
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Pokki]
Key Deleted : HKLM\SOFTWARE\Classes\HssIE.HssIEApp
Key Deleted : HKLM\SOFTWARE\Classes\HssIE.HssIEApp.1
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289847
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{739DF940-C5EE-4BAB-9D7E-270894AE687A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{BEAA0C04-ED15-4C17-800B-28716025A4E4}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7736C7FA-512D-11E2-B871-DEC36088709B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{739DF940-C5EE-4BAB-9D7E-270894AE687A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7736C7FA-512D-11E2-B871-DEC36088709B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{739DF940-C5EE-4BAB-9D7E-270894AE687A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7736C7FA-512D-11E2-B871-DEC36088709B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{739DF940-C5EE-4BAB-9D7E-270894AE687A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4F828804-7D27-49AD-818A-0493C2D72313}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ED6CE71E-8F08-411D-8534-ABC88D199D51}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{739DF940-C5EE-4BAB-9D7E-270894AE687A}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{739DF940-C5EE-4BAB-9D7E-270894AE687A}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{739DF940-C5EE-4BAB-9D7E-270894AE687A}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{739DF940-C5EE-4BAB-9D7E-270894AE687A}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\anchorfree
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\hotspotshield
Key Deleted : HKCU\Software\Pokki
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\WhiteSmoke_New
Key Deleted : HKLM\Software\BetterSurf
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\hotspotshield
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\WhiteSmoke_New
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WhiteSmoke_New Toolbar
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16384
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
 
-\\ Google Chrome v31.0.1650.63
 
[ File : C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Margarita\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [8724 octets] - [02/01/2014 01:13:12]
AdwCleaner[S0].txt - [8473 octets] - [02/01/2014 01:13:44]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8533 octets] ##########
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.9 (01.01.2014:1)
OS: Windows 8.1 x64
Ran by Anna on Thu 01/02/2014 at  1:39:18.47
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\searchprotection
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2E21218A-83FF-46E7-983C-DE12A5019B0A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CCCD80FF-82C9-4682-A0F3-34208CDFE6AF}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2E21218A-83FF-46E7-983C-DE12A5019B0A}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\hotspot shield"
Successfully deleted: [Folder] "C:\Users\Anna\appdata\local\cre"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 01/02/2014 at  1:42:35.62
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
The pop-ups are still coming up, does not seem like there is much of a change.
Thanks!


#6 gringo_pr

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Posted 02 January 2014 - 12:48 PM


Hello lilbrat0326

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 lilbrat0326

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Posted 04 January 2014 - 01:56 PM

When I run ComboFix, it starts scanning and then I get an error message. "Do not run combofix in compatibility mode. It might damage the machine". 

 

Thanks.



#8 gringo_pr

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Posted 04 January 2014 - 08:55 PM

Hello

No problem and go ahead and rerun FRST for me and send me a new report please


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 lilbrat0326

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Posted 05 January 2014 - 03:29 PM

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-01-2014
Ran by Anna (administrator) on ANNAHP on 05-01-2014 15:26:39
Running from C:\Users\Anna\Downloads
Windows 8.1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler64.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20315_x64__8wekyb3d8bbwe\livecomm.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\Beats64.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\Beats64.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Microsoft Corporation) C:\Program Files (x86)\Internet Explorer\ielowutil.exe
(Microsoft Corporation) C:\Program Files (x86)\Internet Explorer\ielowutil.exe
(Microsoft Corporation) C:\Windows\System32\LogonUI.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7520 series\Bin\HPNetworkCommunicator.exe
 
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [BeatsOSDApp] - C:\Program Files\IDT\WDM\Beats64.exe [41664 2012-08-22] (Hewlett-Packard )
HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [1702912 2013-01-30] (IDT, Inc.)
HKLM-x32\...\Run: [HP Software Update] - C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [] - [x]
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKCU\...\Run: [HP Photosmart 7520 series (NET)] - C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKCU\...\Run: [uTorrent] - C:\Users\Anna\AppData\Roaming\uTorrent\uTorrent.exe [900440 2013-11-23] (BitTorrent Inc.)
HKCU\...\Policies\Explorer: [NofolderOptions] 0
AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll [ ] ()
Startup: C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart 7520 series (Network).lnk
ShortcutTarget: Monitor Ink Alerts - HP Photosmart 7520 series (Network).lnk -> C:\Program Files\HP\HP Photosmart 7520 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK13/1
SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPDTDFJS
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPDTDFJS
SearchScopes: HKLM - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPDTDFJS
SearchScopes: HKCU - {478E4640-1ACE-4457-BA53-092C3CDE9BB4} URL = http://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=617686&p={searchTerms}
SearchScopes: HKCU - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: Lync Browser Helper - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Lync Browser Helper - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll (Symantec Corporation)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 167.206.13.180 167.206.13.181 192.168.1.1
 
Chrome: 
=======
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\pdf.dll ()
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll No File
CHR Plugin: (Intel\u00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
CHR Plugin: (Intel\u00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
CHR Plugin: (VLC Web Plugin) - C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
CHR Plugin: (WildTangent Games App V2 Presence Detector) - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
CHR Plugin: (Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Extension: (Webexp Enhanced) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\eefamfplnoighlkmjeebnplefflfpoij\1.1_0
CHR Extension: (Water's Valley) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\lhpodmbdlgmgffpgbennemfkjhhaocfl\1.1_0
CHR Extension: (Norton Identity Protection) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.4.5.2_0
CHR Extension: (Google Wallet) - C:\Users\Anna\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.0_0
CHR HKLM-x32\...\Chrome\Extension: [eefamfplnoighlkmjeebnplefflfpoij] - C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ch\WebexpEnhancedV1alpha854.crx
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\Exts\Chrome.crx
CHR HKLM-x32\...\Chrome\Extension: [mmifolfpllfdhilecpdpmemhelmanajl] - C:\Program Files (x86)\BetterSurf\BetterSurfPlus\ch\BetterSurfPlus.crx
 
==================== Services (Whitelisted) =================
 
R2 Intel® ME Service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [128896 2012-07-18] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [165760 2012-07-18] (Intel Corporation)
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [144368 2013-05-20] (Symantec Corporation)
R2 OfficeSvc; C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [1907896 2013-11-02] (Microsoft Corporation)
S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2013-10-21] (Microsoft Corporation)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [346872 2013-08-22] (Microsoft Corporation)
S2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23840 2013-08-22] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
S0 ADP80XX; C:\Windows\System32\drivers\ADP80XX.SYS [782176 2013-08-22] (PMC-Sierra)
S3 bcmfn2; C:\Windows\System32\drivers\bcmfn2.sys [17624 2013-08-12] (Windows ® Win 7 DDK provider)
R3 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20131203.001\BHDrvx64.sys [1526488 2013-12-03] (Symantec Corporation)
R3 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1404000.028\ccSetx64.sys [169048 2013-04-15] (Symantec Corporation)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
R3 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-11-21] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-11-21] (Symantec Corporation)
R1 HssDRV6; C:\Windows\system32\DRIVERS\hssdrv6.sys [46792 2013-06-20] (AnchorFree Inc.)
S3 iaLPSSi_GPIO; C:\Windows\System32\drivers\iaLPSSi_GPIO.sys [24568 2013-07-30] (Intel Corporation)
S3 iaLPSSi_I2C; C:\Windows\System32\drivers\iaLPSSi_I2C.sys [99320 2013-07-25] (Intel Corporation)
S0 iaStorAV; C:\Windows\System32\drivers\iaStorAV.sys [651248 2013-08-09] (Intel Corporation)
R3 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20140103.001\IDSvia64.sys [521944 2013-12-13] (Symantec Corporation)
R0 intelpep; C:\Windows\System32\drivers\intelpep.sys [39768 2013-11-10] (Microsoft Corporation)
S0 LSI_SAS3; C:\Windows\System32\drivers\lsi_sas3.sys [81760 2013-08-22] (LSI Corporation)
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20140104.006\ENG64.SYS [126040 2013-10-30] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20140104.006\EX64.SYS [2099288 2013-10-30] (Symantec Corporation)
R3 NdisVirtualBus; C:\Windows\System32\drivers\NdisVirtualBus.sys [16384 2013-08-22] (Microsoft Corporation)
S3 netvsc; C:\Windows\system32\DRIVERS\netvsc63.sys [87040 2013-08-22] (Microsoft Corporation)
S3 ReFS; C:\Windows\System32\Drivers\ReFS.sys [924512 2013-08-22] (Microsoft Corporation)
S3 SerCx2; C:\Windows\System32\drivers\SerCx2.sys [146776 2013-10-25] (Microsoft Corporation)
S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1404000.028\SRTSP64.SYS [796760 2013-05-16] (Symantec Corporation)
R3 SRTSPX; C:\Windows\system32\drivers\NISx64\1404000.028\SRTSPX64.SYS [36952 2013-03-04] (Symantec Corporation)
S0 stornvme; C:\Windows\System32\drivers\stornvme.sys [57176 2013-10-05] (Microsoft Corporation)
R3 SymDS; C:\Windows\system32\drivers\NISx64\1404000.028\SYMDS64.SYS [493656 2013-05-21] (Symantec Corporation)
R3 SymEFA; C:\Windows\system32\drivers\NISx64\1404000.028\SYMEFA64.SYS [1139800 2013-05-23] (Symantec Corporation)
S0 SymELAM; C:\Windows\System32\drivers\NISx64\1404000.028\SymELAM.sys [23448 2012-06-20] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2013-07-15] (Symantec Corporation)
R3 SymIRON; C:\Windows\system32\drivers\NISx64\1404000.028\Ironx64.SYS [224416 2013-03-04] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\NISx64\1404000.028\SYMNETS.SYS [433752 2013-04-24] (Symantec Corporation)
R3 taphss6; C:\Windows\system32\DRIVERS\taphss6.sys [42184 2013-06-20] (Anchorfree Inc.)
S3 UEFI; C:\Windows\System32\drivers\UEFI.sys [26976 2013-08-22] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [124256 2013-08-22] (Microsoft Corporation)
U5 AppMgmt; C:\Windows\system32\svchost.exe [37768 2013-08-22] (Microsoft Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-01-05 15:26 - 2014-01-05 15:26 - 00000000 ____D C:\Users\Anna\Downloads\FRST-OlderVersion
2014-01-04 13:53 - 2014-01-04 13:53 - 05160001 ____R (Swearware) C:\Users\Anna\Desktop\ComboFix (1).exe
2014-01-03 19:25 - 2014-01-04 13:54 - 00000000 ___SD C:\32788R22FWJFW
2014-01-03 19:25 - 2014-01-03 19:25 - 00487480 _____ C:\Users\Anna\Downloads\7-zip.exe
2014-01-03 19:25 - 2014-01-03 19:25 - 00000000 ____D C:\WINDOWS\erdnt
2014-01-02 01:42 - 2014-01-02 01:42 - 01036305 _____ (Thisisu) C:\Users\Anna\Downloads\JRT (2).exe
2014-01-02 01:42 - 2014-01-02 01:42 - 00001442 _____ C:\Users\Anna\Desktop\JRT.txt
2014-01-02 01:39 - 2014-01-02 01:39 - 00000000 ____D C:\WINDOWS\ERUNT
2014-01-02 01:38 - 2014-01-02 01:38 - 01036305 _____ (Thisisu) C:\Users\Anna\Downloads\JRT (1).exe
2014-01-02 01:37 - 2014-01-02 01:37 - 01036305 _____ (Thisisu) C:\Users\Anna\Downloads\JRT.exe
2014-01-02 01:13 - 2014-01-02 01:14 - 00000000 ____D C:\AdwCleaner
2014-01-02 01:12 - 2014-01-02 01:12 - 01233962 _____ C:\Users\Anna\Downloads\AdwCleaner.exe
2014-01-01 21:35 - 2014-01-01 21:36 - 02919047 _____ C:\Users\Margarita\Downloads\Sudoplatov_Razvedka-i-Kreml-Zapiski-nezhelatelnogo-svidetelya-Rassekrechennye-zhizni.296742.fb2.mobi
2013-12-31 19:16 - 2013-12-31 19:17 - 00041035 _____ C:\Users\Anna\Downloads\Addition.txt
2013-12-27 18:25 - 2013-12-27 18:50 - 00004980 _____ C:\WINDOWS\System32\Tasks\Microsoft Office 15 Sync Maintenance for ANNAHP-Margarita AnnaHP
2013-12-26 14:54 - 2013-12-26 14:54 - 05855417 _____ C:\Users\Anna\Downloads\20120801_225046.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 04068873 _____ C:\Users\Anna\Downloads\20120205_205221.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 00000713 _____ C:\Users\Anna\Downloads\2012-03-12.02.29.52.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000685 _____ C:\Users\Anna\Downloads\2011-12-19.18.11.14.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000521 _____ C:\Users\Anna\Downloads\2012-07-20.02.34.19.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000434 _____ C:\Users\Anna\Downloads\2012-05-11.10.42.37.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000371 _____ C:\Users\Anna\Downloads\2011-12-19.18.12.10.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000308 _____ C:\Users\Anna\Downloads\2012-03-12.02.25.36.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000182 _____ C:\Users\Anna\Downloads\2012-04-26.23.56.27.vnt
2013-12-26 14:53 - 2013-12-26 14:53 - 02675134 _____ C:\Users\Anna\Downloads\20120205_215737.mp4
2013-12-26 12:55 - 2013-12-26 13:02 - 00000000 ____D C:\Users\Anna\Desktop\S2 pics
2013-12-26 01:21 - 2013-12-26 15:36 - 00123904 ___SH C:\Users\Anna\Downloads\Thumbs.db
2013-12-22 15:19 - 2013-12-22 15:19 - 05156441 ____R (Swearware) C:\Users\Anna\Downloads\ComboFix.exe
2013-12-20 15:57 - 2013-12-20 15:58 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-12-20 15:57 - 2013-12-20 15:57 - 00117464 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00089304 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00000000 ____D C:\ProgramData\Malwarebytes
2013-12-20 15:56 - 2013-12-20 15:56 - 12582688 _____ (Malwarebytes Corp.) C:\Users\Anna\Downloads\mbar-1.07.0.1008.exe
2013-12-20 09:11 - 2013-12-20 09:11 - 00000000 ____D C:\Program Files (x86)\WebexpEnhancedV1
2013-12-17 15:40 - 2013-12-17 15:40 - 04745728 _____ (AVAST Software) C:\Users\Anna\Downloads\aswmbr.exe
2013-12-16 12:34 - 2013-12-16 12:34 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (2).zip
2013-12-16 12:33 - 2013-12-16 12:33 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (1).zip
2013-12-16 12:32 - 2013-12-16 12:32 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller.zip
2013-12-16 12:30 - 2014-01-05 15:26 - 00015739 _____ C:\Users\Anna\Downloads\FRST.txt
2013-12-16 12:29 - 2014-01-05 15:26 - 01931368 _____ (Farbar) C:\Users\Anna\Downloads\FRST64.exe
2013-12-16 12:29 - 2014-01-05 15:26 - 00000000 ____D C:\FRST
2013-12-15 05:50 - 2013-11-11 18:27 - 00701440 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WSShared.dll
2013-12-15 05:50 - 2013-11-11 18:24 - 00840704 _____ (Microsoft Corporation) C:\WINDOWS\system32\WSShared.dll
2013-12-15 05:50 - 2013-11-08 05:26 - 00358896 _____ (Microsoft Corporation) C:\WINDOWS\system32\dcomp.dll
2013-12-15 05:50 - 2013-11-07 23:43 - 00254464 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentClient.dll
2013-12-15 05:50 - 2013-11-07 23:28 - 13177344 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.dll
2013-12-15 05:50 - 2013-11-07 23:26 - 11674624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.dll
2013-12-15 05:50 - 2013-11-07 22:14 - 00922624 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentExtensions.dll
2013-12-15 05:50 - 2013-11-05 09:03 - 00637952 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncHost.exe
2013-12-15 05:50 - 2013-11-05 08:57 - 00479744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncHost.exe
2013-12-15 05:50 - 2013-11-04 12:13 - 01530200 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgkrnl.sys
2013-12-15 05:50 - 2013-11-04 05:32 - 02570240 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers.dll
2013-12-15 05:50 - 2013-11-01 01:08 - 00747008 _____ (Microsoft Corporation) C:\WINDOWS\system32\wlidcli.dll
2013-12-15 05:50 - 2013-10-30 19:58 - 00372568 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\spaceport.sys
2013-12-15 05:50 - 2013-10-30 19:42 - 07399256 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2013-12-15 05:50 - 2013-10-17 06:21 - 02896896 _____ (Microsoft Corporation) C:\WINDOWS\system32\msftedit.dll
2013-12-15 05:49 - 2013-11-11 18:41 - 00189952 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-12-15 05:49 - 2013-11-11 18:40 - 00249856 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.ApplicationModel.Store.TestingFramework.dll
2013-12-15 05:49 - 2013-11-10 21:48 - 00039768 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\intelpep.sys
2013-12-15 05:49 - 2013-11-09 06:55 - 00325464 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBXHCI.SYS
2013-12-15 05:49 - 2013-11-09 01:37 - 01756160 _____ (Microsoft Corporation) C:\WINDOWS\system32\WMPDMC.exe
2013-12-15 05:49 - 2013-11-09 00:56 - 01391104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WMPDMC.exe
2013-12-15 05:49 - 2013-11-07 23:16 - 00225792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dcomp.dll
2013-12-15 05:49 - 2013-11-07 23:15 - 00198656 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AppXDeploymentClient.dll
2013-12-15 05:49 - 2013-11-07 23:07 - 00115712 _____ (Microsoft Corporation) C:\WINDOWS\system32\winbici.dll
2013-12-15 05:49 - 2013-11-07 22:41 - 01302528 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentServer.dll
2013-12-15 05:49 - 2013-11-05 09:19 - 00566784 _____ (Microsoft Corporation) C:\WINDOWS\system32\wpncore.dll
2013-12-15 05:49 - 2013-11-05 08:33 - 00584192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncCore.dll
2013-12-15 05:49 - 2013-11-05 08:32 - 00744448 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncCore.dll
2013-12-15 05:49 - 2013-11-04 12:13 - 00382808 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgmms1.sys
2013-12-15 05:49 - 2013-11-04 08:07 - 01843712 _____ (Microsoft Corporation) C:\WINDOWS\system32\Display.dll
2013-12-15 05:49 - 2013-11-04 06:50 - 02143744 _____ (Microsoft Corporation) C:\WINDOWS\system32\dwmcore.dll
2013-12-15 05:49 - 2013-11-03 21:28 - 01816576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Display.dll
2013-12-15 05:49 - 2013-11-03 20:30 - 01765376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dwmcore.dll
2013-12-15 05:49 - 2013-11-01 06:39 - 00086872 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\pdc.sys
2013-12-15 05:49 - 2013-11-01 00:57 - 00544768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wlidcli.dll
2013-12-15 05:49 - 2013-10-30 19:33 - 01642016 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2013-12-15 05:49 - 2013-10-30 19:33 - 01506680 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2013-12-15 05:49 - 2013-10-30 19:33 - 01476184 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2013-12-15 05:49 - 2013-10-30 19:33 - 01345536 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2013-12-15 05:49 - 2013-10-25 20:54 - 00146776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\SerCx2.sys
2013-12-15 05:49 - 2013-10-24 04:31 - 00030208 _____ (Microsoft Corporation) C:\WINDOWS\system32\CredentialMigrationHandler.dll
2013-12-15 05:49 - 2013-10-24 04:12 - 00027136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\CredentialMigrationHandler.dll
2013-12-15 05:49 - 2013-10-17 05:36 - 02266624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msftedit.dll
2013-12-15 05:49 - 2013-10-05 09:21 - 02140888 _____ (Microsoft Corporation) C:\WINDOWS\system32\d3d11.dll
2013-12-15 05:49 - 2013-10-05 09:21 - 00516496 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxgi.dll
2013-12-15 05:49 - 2013-10-05 07:05 - 01765384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\d3d11.dll
2013-12-15 05:49 - 2013-10-05 07:05 - 00406400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxgi.dll
2013-12-12 08:55 - 2013-12-12 08:55 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (2).com
2013-12-12 08:53 - 2013-12-12 08:53 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (1).com
2013-12-12 08:52 - 2013-12-12 08:52 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds.com
2013-12-12 08:44 - 2013-12-12 08:44 - 00001047 _____ C:\Users\Public\Desktop\Hotspot Shield.lnk
2013-12-12 08:44 - 2013-12-12 08:44 - 00000020 ___SH C:\Users\fbwuser\ntuser.ini
2013-12-12 08:44 - 2013-10-21 00:22 - 00000000 ____D C:\Users\fbwuser\Documents\hp.system.package.metadata
2013-12-12 08:44 - 2013-10-21 00:22 - 00000000 ____D C:\Users\fbwuser\AppData\Local\Microsoft Help
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ___RD C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ___RD C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ___RD C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility
2013-12-12 08:44 - 2013-08-22 10:36 - 00000000 ____D C:\Users\fbwuser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2013-12-11 14:31 - 2013-11-26 06:54 - 23183360 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2013-12-11 14:31 - 2013-11-26 05:11 - 17112576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2013-12-11 14:31 - 2013-11-26 04:41 - 02764288 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2013-12-11 14:31 - 2013-11-26 03:57 - 00218624 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2013-12-11 14:31 - 2013-11-26 03:38 - 02166784 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2013-12-11 14:31 - 2013-11-26 03:35 - 05769216 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2013-12-11 14:31 - 2013-11-26 03:16 - 04243968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2013-12-11 14:31 - 2013-11-26 03:02 - 01995264 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl
2013-12-11 14:31 - 2013-11-26 02:48 - 12996608 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2013-12-11 14:31 - 2013-11-26 02:32 - 01928192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl
2013-12-11 14:31 - 2013-11-26 02:26 - 11221504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2013-12-11 14:31 - 2013-11-26 02:07 - 02334208 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2013-12-11 14:31 - 2013-11-26 01:40 - 01395200 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2013-12-11 14:31 - 2013-11-26 01:34 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2013-12-11 14:31 - 2013-11-26 01:34 - 00703488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2013-12-11 14:31 - 2013-11-26 01:33 - 01820160 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2013-12-11 14:31 - 2013-11-26 01:27 - 01157632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2013-12-11 14:31 - 2013-11-22 23:34 - 00393216 _____ (Microsoft Corporation) C:\WINDOWS\system32\WMPhoto.dll
2013-12-11 14:31 - 2013-11-22 23:13 - 00348160 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WMPhoto.dll
2013-12-11 14:31 - 2013-11-22 22:32 - 04105728 _____ (Microsoft Corporation) C:\WINDOWS\system32\SyncEngine.dll
2013-12-11 14:31 - 2013-10-19 03:53 - 00075360 _____ (Microsoft Corporation) C:\WINDOWS\system32\imagehlp.dll
2013-12-11 14:31 - 2013-10-19 02:14 - 00070680 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\imagehlp.dll
2013-12-11 14:31 - 2013-10-15 03:54 - 00197120 _____ (Microsoft Corporation) C:\WINDOWS\system32\scrrun.dll
2013-12-11 14:31 - 2013-10-15 03:03 - 00156672 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\scrrun.dll
2013-12-11 14:30 - 2013-11-22 22:10 - 00568832 _____ (Microsoft Corporation) C:\WINDOWS\system32\SkyDrive.exe
2013-12-11 14:30 - 2013-11-09 01:34 - 00615936 _____ (Microsoft Corporation) C:\WINDOWS\system32\MDMAgent.exe
2013-12-11 14:30 - 2013-11-09 01:34 - 00287744 _____ (Microsoft Corporation) C:\WINDOWS\system32\mdmregistration.dll
2013-12-11 14:30 - 2013-11-09 00:52 - 00240128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mdmregistration.dll
2013-12-11 14:29 - 2013-11-08 02:21 - 04191744 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2013-12-10 18:03 - 2013-12-27 19:04 - 00000000 ____D C:\Users\Margarita\Desktop\Margarita docs
2013-12-10 04:12 - 2013-12-20 09:11 - 00000161 _____ C:\extensions.ini
 
==================== One Month Modified Files and Folders =======
 
2014-01-05 15:26 - 2014-01-05 15:26 - 00000000 ____D C:\Users\Anna\Downloads\FRST-OlderVersion
2014-01-05 15:26 - 2013-12-16 12:30 - 00015739 _____ C:\Users\Anna\Downloads\FRST.txt
2014-01-05 15:26 - 2013-12-16 12:29 - 01931368 _____ (Farbar) C:\Users\Anna\Downloads\FRST64.exe
2014-01-05 15:26 - 2013-12-16 12:29 - 00000000 ____D C:\FRST
2014-01-05 15:25 - 2013-07-14 08:19 - 00003914 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{515DB08E-76C6-49B5-8267-A4B2CB712098}
2014-01-05 15:22 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\system32\sru
2014-01-05 14:48 - 2013-07-16 23:46 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2635758641-2149021776-2918133044-1004
2014-01-05 14:48 - 2013-07-14 08:27 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2635758641-2149021776-2918133044-1001
2014-01-05 14:22 - 2013-07-14 23:07 - 00000908 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2014-01-05 13:13 - 2013-07-16 23:39 - 00003934 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{C5C69772-8C0F-4132-97A3-C758E2A5D07F}
2014-01-05 12:17 - 2013-10-21 00:30 - 01814626 _____ C:\WINDOWS\WindowsUpdate.log
2014-01-04 13:54 - 2014-01-03 19:25 - 00000000 ___SD C:\32788R22FWJFW
2014-01-04 13:53 - 2014-01-04 13:53 - 05160001 ____R (Swearware) C:\Users\Anna\Desktop\ComboFix (1).exe
2014-01-03 23:01 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\AppReadiness
2014-01-03 19:25 - 2014-01-03 19:25 - 00487480 _____ C:\Users\Anna\Downloads\7-zip.exe
2014-01-03 19:25 - 2014-01-03 19:25 - 00000000 ____D C:\WINDOWS\erdnt
2014-01-03 19:24 - 2013-07-15 04:09 - 00000000 ____D C:\Users\Anna\AppData\Roaming\uTorrent
2014-01-03 15:22 - 2013-07-14 23:07 - 00002210 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2014-01-03 15:22 - 2013-07-14 23:07 - 00000904 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2014-01-02 20:34 - 2013-10-22 22:49 - 00000000 ___RD C:\Users\Margarita\SkyDrive
2014-01-02 01:42 - 2014-01-02 01:42 - 01036305 _____ (Thisisu) C:\Users\Anna\Downloads\JRT (2).exe
2014-01-02 01:42 - 2014-01-02 01:42 - 00001442 _____ C:\Users\Anna\Desktop\JRT.txt
2014-01-02 01:39 - 2014-01-02 01:39 - 00000000 ____D C:\WINDOWS\ERUNT
2014-01-02 01:38 - 2014-01-02 01:38 - 01036305 _____ (Thisisu) C:\Users\Anna\Downloads\JRT (1).exe
2014-01-02 01:37 - 2014-01-02 01:37 - 01036305 _____ (Thisisu) C:\Users\Anna\Downloads\JRT.exe
2014-01-02 01:34 - 2013-10-21 00:36 - 00000000 __RDO C:\Users\Anna\SkyDrive
2014-01-02 01:28 - 2013-08-22 08:25 - 00262144 ___SH C:\WINDOWS\system32\config\ELAM
2014-01-02 01:25 - 2013-09-29 22:55 - 00005616 _____ C:\WINDOWS\PFRO.log
2014-01-02 01:25 - 2013-08-22 09:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2014-01-02 01:25 - 2013-07-24 12:34 - 00000000 ____D C:\Users\Anna\AppData\Local\Pokki
2014-01-02 01:15 - 2013-08-22 08:25 - 00524288 ___SH C:\WINDOWS\system32\config\BBI
2014-01-02 01:14 - 2014-01-02 01:13 - 00000000 ____D C:\AdwCleaner
2014-01-02 01:12 - 2014-01-02 01:12 - 01233962 _____ C:\Users\Anna\Downloads\AdwCleaner.exe
2014-01-01 21:38 - 2013-09-29 23:04 - 00956476 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2014-01-01 21:37 - 2013-08-22 09:46 - 00337872 _____ C:\WINDOWS\setupact.log
2014-01-01 21:36 - 2014-01-01 21:35 - 02919047 _____ C:\Users\Margarita\Downloads\Sudoplatov_Razvedka-i-Kreml-Zapiski-nezhelatelnogo-svidetelya-Rassekrechennye-zhizni.296742.fb2.mobi
2013-12-31 19:17 - 2013-12-31 19:16 - 00041035 _____ C:\Users\Anna\Downloads\Addition.txt
2013-12-27 19:04 - 2013-12-10 18:03 - 00000000 ____D C:\Users\Margarita\Desktop\Margarita docs
2013-12-27 18:53 - 2013-07-16 23:38 - 00000000 ____D C:\Users\Margarita\AppData\Local\Packages
2013-12-27 18:50 - 2013-12-27 18:25 - 00004980 _____ C:\WINDOWS\System32\Tasks\Microsoft Office 15 Sync Maintenance for ANNAHP-Margarita AnnaHP
2013-12-26 15:36 - 2013-12-26 01:21 - 00123904 ___SH C:\Users\Anna\Downloads\Thumbs.db
2013-12-26 14:54 - 2013-12-26 14:54 - 05855417 _____ C:\Users\Anna\Downloads\20120801_225046.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 04068873 _____ C:\Users\Anna\Downloads\20120205_205221.mp4
2013-12-26 14:54 - 2013-12-26 14:54 - 00000713 _____ C:\Users\Anna\Downloads\2012-03-12.02.29.52.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000685 _____ C:\Users\Anna\Downloads\2011-12-19.18.11.14.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000521 _____ C:\Users\Anna\Downloads\2012-07-20.02.34.19.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000434 _____ C:\Users\Anna\Downloads\2012-05-11.10.42.37.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000371 _____ C:\Users\Anna\Downloads\2011-12-19.18.12.10.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000308 _____ C:\Users\Anna\Downloads\2012-03-12.02.25.36.vnt
2013-12-26 14:54 - 2013-12-26 14:54 - 00000182 _____ C:\Users\Anna\Downloads\2012-04-26.23.56.27.vnt
2013-12-26 14:53 - 2013-12-26 14:53 - 02675134 _____ C:\Users\Anna\Downloads\20120205_215737.mp4
2013-12-26 13:02 - 2013-12-26 12:55 - 00000000 ____D C:\Users\Anna\Desktop\S2 pics
2013-12-26 12:57 - 2013-07-14 08:17 - 00000000 ____D C:\Users\Anna\AppData\Local\Packages
2013-12-22 15:19 - 2013-12-22 15:19 - 05156441 ____R (Swearware) C:\Users\Anna\Downloads\ComboFix.exe
2013-12-20 15:58 - 2013-12-20 15:57 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-12-20 15:57 - 2013-12-20 15:57 - 00117464 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00089304 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2013-12-20 15:57 - 2013-12-20 15:57 - 00000000 ____D C:\ProgramData\Malwarebytes
2013-12-20 15:56 - 2013-12-20 15:56 - 12582688 _____ (Malwarebytes Corp.) C:\Users\Anna\Downloads\mbar-1.07.0.1008.exe
2013-12-20 09:11 - 2013-12-20 09:11 - 00000000 ____D C:\Program Files (x86)\WebexpEnhancedV1
2013-12-20 09:11 - 2013-12-10 04:12 - 00000161 _____ C:\extensions.ini
2013-12-20 08:27 - 2013-10-26 01:04 - 00002151 _____ C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk
2013-12-17 15:40 - 2013-12-17 15:40 - 04745728 _____ (AVAST Software) C:\Users\Anna\Downloads\aswmbr.exe
2013-12-17 04:48 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\rescache
2013-12-16 13:35 - 2013-08-22 09:44 - 00484272 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ___RD C:\WINDOWS\ToastData
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\WinStore
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\MediaViewer
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\FileManager
2013-12-16 12:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\Camera
2013-12-16 12:34 - 2013-12-16 12:34 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (2).zip
2013-12-16 12:33 - 2013-12-16 12:33 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller (1).zip
2013-12-16 12:32 - 2013-12-16 12:32 - 04101441 _____ C:\Users\Anna\Downloads\tdsskiller.zip
2013-12-15 05:56 - 2013-08-14 08:30 - 00000000 ____D C:\WINDOWS\system32\MRT
2013-12-15 05:54 - 2013-07-15 12:20 - 90708896 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2013-12-12 08:55 - 2013-12-12 08:55 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (2).com
2013-12-12 08:53 - 2013-12-12 08:53 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds (1).com
2013-12-12 08:52 - 2013-12-12 08:52 - 00688992 _____ (Swearware) C:\Users\Anna\Downloads\dds.com
2013-12-12 08:44 - 2013-12-12 08:44 - 00001047 _____ C:\Users\Public\Desktop\Hotspot Shield.lnk
2013-12-12 08:44 - 2013-12-12 08:44 - 00000020 ___SH C:\Users\fbwuser\ntuser.ini
2013-12-11 20:15 - 2013-07-20 20:08 - 00000000 ____D C:\Program Files\Microsoft Office 15
2013-12-11 20:05 - 2013-08-26 09:48 - 00000000 ____D C:\ProgramData\Microsoft Help
 
Some content of TEMP:
====================
C:\Users\Anna\AppData\Local\Temp\oct7438.tmp.exe
C:\Users\Anna\AppData\Local\Temp\octA537.tmp.exe
C:\Users\Anna\AppData\Local\Temp\Quarantine.exe
C:\Users\Anna\AppData\Local\Temp\Setup.exe
C:\Users\Anna\AppData\Local\Temp\yhiagvicbojqgn.exe
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
 
LastRegBack: 2014-01-02 04:47
 
==================== End Of Log ============================


#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 January 2014 - 12:05 AM

Hello lilbrat0326



I need you to download this script I have made for you --> Attached File  fixlist.txt   255bytes   1 downloads

It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)

Run FRST again but this time press the Fix button just once and wait.


When finished, it will make a log (fixlog.txt) next to FRST. Please copy and paste the content of this file to your reply.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 lilbrat0326

lilbrat0326
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Posted 06 January 2014 - 09:52 AM

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 05-01-2014
Ran by Anna at 2014-01-06 09:51:28 Run:1
Running from C:\Users\Anna\Downloads
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
C:\Users\Anna\AppData\Local\Temp\oct7438.tmp.exe 
C:\Users\Anna\AppData\Local\Temp\octA537.tmp.exe 
C:\Users\Anna\AppData\Local\Temp\Quarantine.exe 
C:\Users\Anna\AppData\Local\Temp\Setup.exe 
C:\Users\Anna\AppData\Local\Temp\yhiagvicbojqgn.exe 
 
 
 
*****************
 
C:\Users\Anna\AppData\Local\Temp\oct7438.tmp.exe => Moved successfully.
C:\Users\Anna\AppData\Local\Temp\octA537.tmp.exe => Moved successfully.
C:\Users\Anna\AppData\Local\Temp\Quarantine.exe => Moved successfully.
C:\Users\Anna\AppData\Local\Temp\Setup.exe => Moved successfully.
C:\Users\Anna\AppData\Local\Temp\yhiagvicbojqgn.exe => Moved successfully.
 
==== End of Fixlog ====
 
 
 
Still redirecting and pop-ups still coming up.
 
Thanks!


#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 January 2014 - 09:29 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 lilbrat0326

lilbrat0326
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Posted 08 January 2014 - 06:34 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.08.06
 
Windows 8 x64 NTFS
Internet Explorer 11.0.9600.16476
Anna :: ANNAHP [administrator]
 
1/8/2014 6:01:24 PM
mbam-log-2014-01-08 (18-01-24).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 274604
Time elapsed: 2 minute(s), 54 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 2
HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\TidyNetwork.com (PUP.Optional.TidyNetwork) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Webexp Enhanced (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 9
C:\Program Files (x86)\WebexpEnhancedV1 (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854 (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ch (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content\icons (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content\icons\default (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ie (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
 
Files Detected: 11
C:\Users\Margarita\AppData\Local\Temp\AU\SPSetup.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Anna\Downloads\7-zip.exe (PUP.Optional.BundleInstaller.A) -> Quarantined and deleted successfully.
C:\Users\Anna\Downloads\vlcmediaplayer-setup.exe (PUP.DownloadAdmin) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ch\WebexpEnhancedV1alpha854.crx (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome.manifest (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\install.rdf (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content\ffWebexpEnhancedV1alpha854.js (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content\ffWebexpEnhancedV1alpha854ffaction.js (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content\overlay.xul (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content\icons\Thumbs.db (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WebexpEnhancedV1\WebexpEnhancedV1alpha854\ff\chrome\content\icons\default\WebexpEnhancedV1alpha854_32.png (PUP.Optional.Webexp) -> Quarantined and deleted successfully.
 
(end)
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:31:13 PM, on 1/8/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.16384)
Boot mode: Normal
 
Running processes:
C:\Users\Anna\AppData\Roaming\uTorrent\uTorrent.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
c:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Users\Anna\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK13/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [HP Photosmart 7520 series (NET)] "C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN3664939105YY:NW" -scfn "HP Photosmart 7520 series (NET)" -AutoStart 1
O4 - HKCU\..\Run: [uTorrent] "C:\Users\Anna\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED
O4 - HKUS\S-1-5-18\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'Default user')
O4 - Startup: Monitor Ink Alerts - HP Photosmart 7520 series (Network).lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
O9 - Extra 'Tools' menuitem: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Intel® Integrated Clock Controller Service - Intel® ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel® ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 11198 bytes
 
 
 
So far the computer seems to be doing much better. Less pop-ups and redirecting. Thanks so much!!!


#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 10 January 2014 - 09:54 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKCU\..\Run: [uTorrent] "C:\Users\Anna\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED
      O4 - HKUS\S-1-5-18\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'Default user')


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 lilbrat0326

lilbrat0326
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Posted 13 January 2014 - 08:53 AM

I was able to complete the Hijack part but the Eset website is not opening. Computer is working well.

 

Thanks!






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