Welcome to BC!
I would recommend following the Preparation Guide to posting a HiJack This log. You may not need to actually post a log, however. If you follow the instuctions in the Prepatory Guide faithfully then this little bugger ought to be removed. However, rarely is a computer infected with only one thing.
You may also have success using EWIDO. Please download Ewido Anti Malware
it is a trial version of the program.
- Install ewido anti malware
- Launch ewido, there should be an icon on your desktop double-click it.
- The program will now go to the main screen
You will need to update ewido to the latest definition files.
- On the left hand side of the main screen click update
- Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.Ewido manual updates
Once the updates are installed do the following:
- Click on scanner
- Click on Complete System Scan and the scan will begin.
- NOTE: During some scans with ewido it is finding cases of false positives.**
- You will need to step through the process of cleaning files one-by-one.
- If ewido detects a file you KNOW to be legitimate, select none as the action.
- DO NOT select "Perform action on all infections"
- If you are unsure of any entry found select none for now.
- Once the scan has completed, there will be a button located on the bottom of the screen named Save report
- Click Save report.
- Save the report .txt file to your desktop.
Now close ewido security suite.
If after completing all of the steps in the Preparation Guide and after using EWIDO you continue to have issues, post a HJT log as instructed in the Preparation Guide.
Edited by Albert Frankenstein, 07 May 2006 - 09:53 AM.