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BSOD trouble


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4 replies to this topic

#1 dekidd7457

dekidd7457

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Posted 30 December 2013 - 03:30 PM

Hello,

 

I am getting the BSOD.  I am also having trouble viewing some websites.  Seems to operate OK in Safe Mode.  My Norton Internet Security subscription lapsed for a few weeks and I may be infected.  I renewed the subscription and updated and rescanned with Norton but now if I even try to run the Norton scan it crashes.  I downloaded Spybot S&D and scanned but it only found low risk issues and fixed.  Please help.

 

Here's the file from Speccy: http://speccy.piriform.com/results/SxKHq5ynw5ryTTfq11GmAjl

As you can see there was an issue getting some of the computer info.  The error said " CPU dll init failed (error 2)! Some information will not be displayed! "

 

Also attached are all the latest minidump files.  I tried to zip all the files in regular mode and but also got an error. I was able to zip them in safe mode.

 

I will run the Minitoolbox next and upload the results.....

 

Thank you very much.

Attached Files


Edited by hamluis, 03 January 2014 - 12:40 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 dekidd7457

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Posted 30 December 2013 - 03:46 PM

Here are the minitoolbox results:

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Jan (administrator) on 30-12-2013 at 15:44:29
Running from "C:\Users\Jan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/30/2013 03:41:57 PM) (Source: PerfNet) (User: )
Description:

Error: (12/30/2013 03:33:57 PM) (Source: PerfNet) (User: )
Description:

Error: (12/30/2013 03:25:57 PM) (Source: PerfNet) (User: )
Description:

Error: (12/30/2013 03:19:57 PM) (Source: PerfNet) (User: )
Description:

Error: (12/30/2013 03:17:53 PM) (Source: PerfNet) (User: )
Description:

Error: (12/30/2013 03:09:49 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/27/2013 07:58:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1368
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (12/27/2013 07:58:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x133c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (12/27/2013 07:36:18 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/23/2013 10:32:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xf6fbd2c4
Faulting process id: 0x17d0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

System errors:
=============
Error: (12/30/2013 03:40:51 PM) (Source: DCOM) (User: )
Description: 1068BITS{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (12/30/2013 03:17:56 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (12/30/2013 03:08:43 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (12/30/2013 03:08:43 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/30/2013 03:08:40 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 21

Error: (12/30/2013 03:08:38 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (12/30/2013 03:08:29 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (12/30/2013 03:08:23 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (12/30/2013 03:08:23 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (12/30/2013 03:08:23 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Microsoft Office Sessions:
=========================
Error: (12/30/2013 03:41:57 PM) (Source: PerfNet)(User: )
Description:

Error: (12/30/2013 03:33:57 PM) (Source: PerfNet)(User: )
Description:

Error: (12/30/2013 03:25:57 PM) (Source: PerfNet)(User: )
Description:

Error: (12/30/2013 03:19:57 PM) (Source: PerfNet)(User: )
Description:

Error: (12/30/2013 03:17:53 PM) (Source: PerfNet)(User: )
Description:

Error: (12/30/2013 03:09:49 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/27/2013 07:58:55 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.16428525b664cntdll.dll6.1.7601.18247521ea8e7c0000374000ce753136801cf0303576ab377C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dlla4240547-6ef6-11e3-bd43-101f741180ce

Error: (12/27/2013 07:58:11 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.16428525b664cntdll.dll6.1.7601.18247521ea8e7c0000374000ce753133c01cf0301177124f9C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dll8a0c9dc8-6ef6-11e3-bd43-101f741180ce

Error: (12/27/2013 07:36:18 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/23/2013 10:32:45 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.16428525b664cunknown0.0.0.000000000c0000005f6fbd2c417d001cf0058ad5adb8bC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknown0cdb2326-6c4c-11e3-a4e6-101f741180ce

=========================== Installed Programs ============================

ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe Flash Player 10 ActiveX (Version: 10.2.152.32)
Adobe Reader X (10.1.3) MUI (Version: 10.1.3)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
ATI Catalyst Install Manager (Version: 3.0.816.0)
AuthenTec TrueAPI (Version: 1.3.0.144)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bejeweled 3 (Version: 2.2.0.95)
Bing Bar (Version: 7.0.610.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Blio (Version: 2.2.6699)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Catalina Savings Printer (Version: 1.0.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0315.958.16016)
Catalyst Control Center Graphics Previews Common (Version: 2011.0315.958.16016)
Catalyst Control Center InstallProxy (Version: 2011.0315.958.16016)
Catalyst Control Center Localization All (Version: 2011.0315.958.16016)
Catalyst Control Center Profiles Mobile (Version: 2011.0315.958.16016)
CCC Help Chinese Standard (Version: 2011.0315.0957.16016)
CCC Help Chinese Traditional (Version: 2011.0315.0957.16016)
CCC Help Czech (Version: 2011.0315.0957.16016)
CCC Help Danish (Version: 2011.0315.0957.16016)
CCC Help Dutch (Version: 2011.0315.0957.16016)
CCC Help English (Version: 2011.0315.0957.16016)
CCC Help Finnish (Version: 2011.0315.0957.16016)
CCC Help French (Version: 2011.0315.0957.16016)
CCC Help German (Version: 2011.0315.0957.16016)
CCC Help Greek (Version: 2011.0315.0957.16016)
CCC Help Hungarian (Version: 2011.0315.0957.16016)
CCC Help Italian (Version: 2011.0315.0957.16016)
CCC Help Japanese (Version: 2011.0315.0957.16016)
CCC Help Korean (Version: 2011.0315.0957.16016)
CCC Help Norwegian (Version: 2011.0315.0957.16016)
CCC Help Polish (Version: 2011.0315.0957.16016)
CCC Help Portuguese (Version: 2011.0315.0957.16016)
CCC Help Russian (Version: 2011.0315.0957.16016)
CCC Help Spanish (Version: 2011.0315.0957.16016)
CCC Help Swedish (Version: 2011.0315.0957.16016)
CCC Help Thai (Version: 2011.0315.0957.16016)
CCC Help Turkish (Version: 2011.0315.0957.16016)
ccc-utility64 (Version: 2011.0315.958.16016)
Chuzzle Deluxe (Version: 2.2.0.95)
Coupon Printer for Windows (Version: 5.0.0.0)
CyberLink YouCam (Version: 3.5.1.3908)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
Energy Star Digital Logo (Version: 1.0.1)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Evernote v. 4.2.2 (Version: 4.2.2.3979)
Farm Frenzy (Version: 2.2.0.95)
FATE - The Traitor Soul (Version: 2.2.0.95)
Google Earth Plug-in (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
HP 3D DriveGuard (Version: 4.1.5.1)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Connection Manager (Version: 4.0.45.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.0.0)
HP Games (Version: 1.0.2.4)
HP MovieStore (Version: 1.0.047)
HP MovieStore (Version: 2.0)
HP On Screen Display (Version: 1.1.2)
HP Photo Creations (Version: 1.0.0.5192)
HP Photosmart 6510 series Basic Device Software (Version: 25.0.621.0)
HP Photosmart 6510 series Help (Version: 140.0.2.2)
HP Photosmart 6510 series Product Improvement Study (Version: 25.0.621.0)
HP Power Manager (Version: 1.2.3)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.6.4530.3651)
HP Setup Manager (Version: 1.1.13231.3673)
HP SimplePass 2011 (Version: 5.3.0.273)
HP Software Framework (Version: 4.0.110.1)
HP Support Assistant (Version: 5.2.9.2)
HP Update (Version: 5.003.000.004)
HPAsset component for HP Active Support Library (Version: 3.0.2.2)
IDT Audio (Version: 1.0.6329.0)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Display Audio Driver (Version: 6.14.00.3074)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® PROSet/Wireless WiFi Software (Version: 14.0.2000)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.30.0)
Intel® PROSet/Wireless WiMAX Software (Version: 6.02.0000)
Java Auto Updater (Version: 2.0.3.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 24 (Version: 6.0.240)
Junk Mail filter update (Version: 15.4.3502.0922)
Magic Desktop (Version: 3.0)
Mah Jong Medley (Version: 2.2.0.95)
MapsGalaxy Toolbar
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - Stolen in San Francisco (Version: 2.2.0.95)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
Norton Internet Security (Version: 21.1.0.18)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
PreReq (Version: 6.2.4.0)
PX Profile Update (Version: 1.00.1.)
Realtek Ethernet Controller Driver (Version: 7.41.216.2011)
Realtek PCIE Card Reader (Version: 6.1.7600.74)
Recovery Manager (Version: 2.0.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0)
RoxioNow Player (Version: 1.9.5.103)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Slingo Supreme (Version: 2.2.0.95)
Speccy (Version: 1.24)
Spybot - Search & Destroy (Version: 2.2.25)
Synaptics Pointing Device Driver (Version: 15.2.4.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Update Installer for WildTangent Games App
Validity WBF DDK (Version: 4.3.118.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.36)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 14%
Total physical RAM: 8139.86 MB
Available physical RAM: 6942.33 MB
Total Pagefile: 16277.9 MB
Available Pagefile: 15081.91 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.13 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:683.98 GB) (Free:617.89 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.36 GB) (Free:1.57 GB) NTFS

========================= Users: ========================================

User accounts for \\JAN-HP

Administrator            Guest                    Jan                     

========================= Minidump Files ==================================

No minidump file found

**** End of log ****



#3 dekidd7457

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Posted 30 December 2013 - 04:07 PM

Downloaded McAfee Security Scan Plus but got an error when trying to update before scanning "error initializing Updater interface".  Will not run scan without update.



#4 KingdomSeeker

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Posted 31 December 2013 - 10:21 AM

Click start=>all programs=>accessories right click on command prompt and click run as administrator. Type in SFC /SCANNOW and hit enter. System file checker should find and fix that problem.

Let us know how it goes.



#5 dekidd7457

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Posted 02 January 2014 - 09:39 PM

Turns out the issue was with the Radeon HD6490M graphics card driver on my HP Pavilion dv7 laptop. I downloaded the driver update from the HP website forum and changed the Switchable Graphics mode to fixed mode in the BIOS setting. Apparently this laptop has two graphics cards and switches between the two to optimize the power supply.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c02948560-5%257CdocLocale%253Den_US%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1388716096574.876444892.199480143




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