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BSOD page fault in non paged area 0x00000050


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49 replies to this topic

#1 jujube

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Posted 30 December 2013 - 02:14 PM

I am getting this every time I boot up.  It suddenly appeared on my computer screen a couple days ago! Can you help me? I hope my hard drive isn't going bad! I don't think I am infected with anything.  I did try to forward some spam to spamcop the other day and Avast stopped it because it contained a virus.  The email was in my Junk mail in Outlook so all links had been disabled and I never clicked any of them.  I am able to boot up in safe mode with networking with no problems at all.

 

Thanks


Edited by hamluis, 30 December 2013 - 03:17 PM.
Moved from XP to Am I infected - Hamluis.


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#2 dls62

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Posted 30 December 2013 - 02:51 PM

These symptoms are indicative of a possible malware infection.  Download a removal tool from here:  http://www.symantec.com/security_response/writeup.jsp?docid=2007-011109-2557-99 and follow the instructions in the document, particularly in respect of turning off system restore.

 

Please create a new topic in the Am I Infected? forum with a link to this topic and any change in the symptoms you are getting.  You will receive help in that forum to ensure that your computer is free of infection.



#3 hamluis

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Posted 30 December 2013 - 03:16 PM

I moved topic to Am I Infected, no need to create new topic.

 

Louis



#4 jujube

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Posted 31 December 2013 - 08:35 AM

I did as you suggested twice.  I had to run it in safe mode since every time I boot up normally I get the stop code.  The result showed no infection.  Suggestions?

 

Thanks,

Cheryl



#5 dls62

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Posted 31 December 2013 - 11:48 AM

Please download BlueScreenView. If you download the appropiate zip file you will not need to install the software.

 

Extract the files and run BlueScreenView.exe

 

When the program window opens, select Edit > Select All

 

Then File > Save Selected Items

 

Save the report as BlueScreen.txt.  Open the file in Notepad and copy & paste all the contents in your next post.



#6 jujube

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Posted 31 December 2013 - 03:35 PM

==================================================
Dump File         : Mini123113-02.dmp
Crash Time        : 12/31/2013 1:16:42 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xb898d000
Parameter 2       : 0x00000001
Parameter 3       : 0x8058af5d
Parameter 4       : 0x00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+b3f5d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+b3f5d
Stack Address 1   : ntoskrnl.exe+b3fc5
Stack Address 2   : ntoskrnl.exe+b3df2
Stack Address 3   : ntoskrnl.exe+bb90d
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini123113-02.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 12/31/2013 1:17:50 PM
==================================================
 
==================================================
Dump File         : Mini123113-01.dmp
Crash Time        : 12/31/2013 12:59:43 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x1000007f
Parameter 1       : 0x00000008
Parameter 2       : 0x80042000
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+33a
File Description  : NT File System Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2111)
Processor         : 32-bit
Crash Address     : Ntfs.sys+33a
Stack Address 1   : Ntfs.sys+c76
Stack Address 2   : Ntfs.sys+1fbc
Stack Address 3   : Ntfs.sys+1c18
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini123113-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 12/31/2013 1:00:45 PM
==================================================
 
==================================================
Dump File         : Mini123013-03.dmp
Crash Time        : 12/30/2013 3:45:06 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xb6f3f000
Parameter 2       : 0x00000001
Parameter 3       : 0x8058af5d
Parameter 4       : 0x00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+b3f5d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+b3f5d
Stack Address 1   : ntoskrnl.exe+b3fc5
Stack Address 2   : ntoskrnl.exe+b3df2
Stack Address 3   : ntoskrnl.exe+bb90d
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini123013-03.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 12/30/2013 3:52:32 PM
==================================================
 
==================================================
Dump File         : Mini123013-02.dmp
Crash Time        : 12/30/2013 12:38:50 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xb6e90000
Parameter 2       : 0x00000001
Parameter 3       : 0x8058af5d
Parameter 4       : 0x00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+b3f5d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+b3f5d
Stack Address 1   : ntoskrnl.exe+b3fc5
Stack Address 2   : ntoskrnl.exe+b3df2
Stack Address 3   : ntoskrnl.exe+bb90d
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini123013-02.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 12/30/2013 12:48:19 PM
==================================================
 
==================================================
Dump File         : Mini123013-01.dmp
Crash Time        : 12/30/2013 12:30:22 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xb6ea7000
Parameter 2       : 0x00000001
Parameter 3       : 0x8058af5d
Parameter 4       : 0x00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+b3f5d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+b3f5d
Stack Address 1   : ntoskrnl.exe+b3fc5
Stack Address 2   : ntoskrnl.exe+b3df2
Stack Address 3   : ntoskrnl.exe+bb90d
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini123013-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 12/30/2013 12:34:49 PM
==================================================
 
==================================================
Dump File         : Mini122813-01.dmp
Crash Time        : 12/28/2013 4:46:51 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xb70ec000
Parameter 2       : 0x00000001
Parameter 3       : 0x8058af5d
Parameter 4       : 0x00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+b3f5d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+b3f5d
Stack Address 1   : ntoskrnl.exe+b3fc5
Stack Address 2   : ntoskrnl.exe+b3df2
Stack Address 3   : ntoskrnl.exe+bb90d
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini122813-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 12/28/2013 5:07:24 PM
==================================================


#7 jujube

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Posted 31 December 2013 - 03:39 PM

I would also like to add that this morning I stupidly clicked a link in an email that I believe was a virus.  I know I was careless!!! It has rendered my Avast inoperable.  It has taken me 3 hours just to get connected to my internet again.  So far and surprisingly I haven't received the BSOD during this session.  Maybe 30 minutes or so.  Usually happens right away. I am running Malwarebytes  full system scan currently.  

 

Thanks,

Cheryl



#8 dls62

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Posted 31 December 2013 - 04:04 PM

Ok,

 

Can you please paste the log from Malwarebytes in your next post.



#9 jujube

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Posted 31 December 2013 - 06:51 PM

My computer crashed during the scan.  Will try again and post the log.

 

Cheryl


Edited by jujube, 31 December 2013 - 06:53 PM.


#10 dls62

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Posted 01 January 2014 - 02:22 PM

While you're trying to get the Malwarebytes scan completed, can you tell us if in the days leading up to the start of the problem you installed any new hardware or software, or updated any software or drivers,



#11 jujube

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Posted 02 January 2014 - 02:29 PM

No I didn't install any new hardware.  I do not think I installed any new software or updates.  I had found a couple things in Malwarebytes scans and removed them.  They didn't appear to be high risk threats.  Except for some kind of Rogue Porn Cleaner which I have never seen come up before.  I will send you the scans. I continue to get the same BSOD and stop code when I try to work in Normal mode.  I have attempted an uninstall of Avast my virus program and a re-install.  Not sure if it is okay yet as I am in safe mode.  Here are the Malwarebytes scans. 

Thanks,

Cheryl

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.12.31.06
 
Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.18702
Cheryl :: CHERYL [administrator]
 
12/31/2013 12:39:22 PM
mbam-log-2013-12-31 (12-39-22).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 312656
Time elapsed: 11 minute(s), 12 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 7
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{AB56DFDE-0C14-45B3-9DF6-7B0EBA617870} (PUP.Optional.MindSpark) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{AB56DFDE-0C14-45B3-9DF6-7B0EBA617870} (PUP.Optional.MindSpark) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{DF22384F-CF68-4D19-969F-10423715528B} (PUP.Optional.MindSpark) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF22384F-CF68-4D19-969F-10423715528B} (PUP.Optional.MindSpark) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SETUP.EXE (PUP.Optional.AirInstaller) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\CROSSRIDER (PUP.Optional.CrossRider.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\CROSSRIDER (Adware.GamePlayLab) -> Quarantined and deleted successfully.
 
Registry Values Detected: 2
HKCU\Software\Crossrider|Verifier (PUP.Optional.CrossRider.A) -> Data: 5ba7991ca1a73db3dc83c4e537d4a86b -> Quarantined and deleted successfully.
HKCU\Software\Crossrider|215AppVerifier (Adware.GamePlayLab) -> Data: a08efe3df5327df5ec0cb7caa0e57356 -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
C:\Documents and Settings\Mary York\My Documents\Downloads\Setup.exe (PUP.Optional.AirInstaller) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mary York\My Documents\Downloads\SoftonicDownloader_for_google-chrome-backup.exe (PUP.Optional.Softonic) -> Quarantined and deleted successfully.
 
(end)
 
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.12.31.07
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Cheryl :: CHERYL [administrator]
 
12/31/2013 5:50:35 PM
mbam-log-2013-12-31 (17-50-35).txt
 
Scan type: Full scan (C:\|D:\|E:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 470708
Time elapsed: 4 hour(s), 7 minute(s), 55 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
D:\Documents and Settings\User\My Documents\Downloads\bs_Outlook_Duplicate_Items_Remover.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
D:\WINDOWS\Downloaded Installations\{18516BA7-C814-4A86-B776-C6B5AB3F2F3D}\Systerac XP Tools 4.02.msi (Rogue.PornCleanser) -> Quarantined and deleted successfully.
 
(end)
 
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.01.05
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Cheryl :: CHERYL [administrator]
 
1/1/2014 2:10:22 PM
mbam-log-2014-01-01 (14-10-22).txt
 
Scan type: Full scan (C:\|D:\|E:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 478014
Time elapsed: 2 hour(s), 42 minute(s), 55 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
D:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP8\A0003077.msi (Rogue.PornCleanser) -> Quarantined and deleted successfully.
 
(end)
 
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.01.05
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Cheryl :: CHERYL [administrator]
 
1/1/2014 5:10:07 PM
mbam-log-2014-01-01 (17-10-07).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 40439
Time elapsed: 4 minute(s), 17 second(s) [aborted]
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.01.05
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Cheryl :: CHERYL [administrator]
 
1/1/2014 5:14:51 PM
mbam-log-2014-01-01 (17-14-51).txt
 
Scan type: Full scan (C:\|D:\|E:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 477921
Time elapsed: 2 hour(s), 42 minute(s), 12 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

This computer was given to me and that is why there is the name Mary York on the logs.  I haven't figured out how to change that.

 

Cheryl



#12 dls62

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Posted 03 January 2014 - 12:13 PM

Hi,

 

PornCleanser is a malicious spyware application that hijacks the computer to steal passwords that are stored in the Internet Explorer browser.

 

I'm going to get a malware removal helper to go through some additional steps with you to ensure that your system is clean.



#13 hamluis

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Posted 03 January 2014 - 12:37 PM

Added topic to 3-Day List, http://www.bleepingcomputer.com/forums/t/519074/bsod-page-fault-in-non-paged-area-0x00000050/#entry3249369 .

 

Louis



#14 boopme

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Posted 03 January 2014 - 12:43 PM

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
.
.
.
ADW Cleaner

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • .
    .
    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    .
    .
    .
    .
    • Last run ESET.
      • Hold down Control and click on this link to open ESET OnlineScan in a new window.
      • Click the esetonlinebtn.png button.
      • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
      • Double click on the esetsmartinstaller_enu.png icon on your desktop.
      • Check "YES, I accept the Terms of Use."
      • Click the Start button.
      • Accept any security warnings from your browser.
      • Under scan settings, check "Scan Archives" and "Remove found threats"
      • Click Advanced settings and select the following:
      • Scan potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology
      • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      • When the scan completes, click List Threats
      • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      • Click the Back button.
      • Click the Finish button.
      • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#15 jujube

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Posted 03 January 2014 - 01:52 PM

MiniToolBox Result:

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Cheryl (administrator) on 03-01-2014 at 12:50:52
Running from "C:\Documents and Settings\Mary York\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Network
***************************************************************************
 
========================= Flush DNS: ===================================
Windows IP ConfigurationCould not flush the DNS Resolver Cache: Function failed during execution.
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)
 
 
# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip
 
 
# Interface IP Configuration for "Local Area Connection"
 
set address name="Local Area Connection" source=dhcp 
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp
 
 
popd
# End of interface IP configuration
 
 
Windows IP Configuration        Host Name . . . . . . . . . . . . : Cheryl        Primary Dns Suffix  . . . . . . . :         Node Type . . . . . . . . . . . . : Hybrid        IP Routing Enabled. . . . . . . . : No        WINS Proxy Enabled. . . . . . . . : No        DNS Suffix Search List. . . . . . : gateway.pace.comEthernet adapter Local Area Connection:        Connection-specific DNS Suffix  . : gateway.pace.com        Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection        Physical Address. . . . . . . . . : 00-0C-F1-E0-51-7D        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : Yes        IP Address. . . . . . . . . . . . : 192.168.1.65        Subnet Mask . . . . . . . . . . . : 255.255.255.0        Default Gateway . . . . . . . . . : 192.168.1.254        DHCP Server . . . . . . . . . . . : 192.168.1.254        DNS Servers . . . . . . . . . . . : 192.168.1.254        Lease Obtained. . . . . . . . . . : Friday, January 03, 2014 12:33:30 PM        Lease Expires . . . . . . . . . . : Saturday, January 04, 2014 12:33:30 PMServer:  homeportal
Address:  192.168.1.254
 
Name:    google.com
Addresses:  173.194.115.71, 173.194.115.73, 173.194.115.67, 173.194.115.69
 173.194.115.64, 173.194.115.78, 173.194.115.66, 173.194.115.68, 173.194.115.72
 173.194.115.65, 173.194.115.70
 
Pinging google.com [173.194.46.9] with 32 bytes of data:Reply from 173.194.46.9: bytes=32 time=67ms TTL=54Reply from 173.194.46.9: bytes=32 time=67ms TTL=54Ping statistics for 173.194.46.9:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 67ms, Maximum = 67ms, Average = 67msServer:  homeportal
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24, 98.138.253.109, 206.190.36.45
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:Reply from 98.138.253.109: bytes=32 time=138ms TTL=49Reply from 98.138.253.109: bytes=32 time=100ms TTL=49Ping statistics for 98.138.253.109:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 100ms, Maximum = 138ms, Average = 119msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0c f1 e0 51 7d ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.65  20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1  1
      192.168.1.0    255.255.255.0     192.168.1.65    192.168.1.65  20
     192.168.1.65  255.255.255.255        127.0.0.1       127.0.0.1  20
    192.168.1.255  255.255.255.255     192.168.1.65    192.168.1.65  20
        224.0.0.0        240.0.0.0     192.168.1.65    192.168.1.65  20
  255.255.255.255  255.255.255.255     192.168.1.65    192.168.1.65  1
Default Gateway:     192.168.1.254
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\VetRedir.dll [74864] (Computer Associates International, Inc.)
Catalog9 02 C:\WINDOWS\system32\VetRedir.dll [74864] (Computer Associates International, Inc.)
Catalog9 03 C:\WINDOWS\system32\VetRedir.dll [74864] (Computer Associates International, Inc.)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\VetRedir.dll [74864] (Computer Associates International, Inc.)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/02/2014 11:52:55 PM) (Source: Outlook) (User: )
Description: Failed to determine if the store is in the crawl scope (error=0x8007043c).
 
Error: (01/02/2014 11:52:55 PM) (Source: Outlook) (User: )
Description: Failed to get the Crawl Scope Manager with error=0x8007043c.
 
Error: (01/02/2014 11:52:41 PM) (Source: Outlook) (User: )
Description: Failed to determine if the store is in the crawl scope (error=0x8007043c).
 
Error: (01/02/2014 11:52:41 PM) (Source: Outlook) (User: )
Description: Failed to get the Crawl Scope Manager with error=0x8007043c.
 
Error: (01/02/2014 06:58:34 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\WINDOWS POWERSHELL 1.0\@.LNK> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (01/02/2014 06:58:34 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\WINDOWS POWERSHELL 1.0\@.LNK> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (01/02/2014 06:58:13 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\AVAST\AVAST! FREE ANTIVIRUS.LNK> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (01/02/2014 06:07:30 PM) (Source: Outlook) (User: )
Description: Failed to determine if the store is in the crawl scope (error=0x8007043c).
 
Error: (01/02/2014 06:07:30 PM) (Source: Outlook) (User: )
Description: Failed to get the Crawl Scope Manager with error=0x8007043c.
 
Error: (01/02/2014 06:07:25 PM) (Source: Outlook) (User: )
Description: Failed to determine if the store is in the crawl scope (error=0x8007043c).
 
 
System errors:
=============
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/03/2014 00:47:26 PM) (Source: DCOM) (User: CHERYL)
Description: DCOM got error "%%1084" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
 
Microsoft Office Sessions:
=========================
Error: (11/24/2013 10:00:15 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 943107 seconds with 3720 seconds of active time.  This session ended with a crash.
 
Error: (10/11/2013 07:35:19 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6679.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 156854 seconds with 3960 seconds of active time.  This session ended with a crash.
 
Error: (08/09/2013 10:06:31 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 84967 seconds with 2100 seconds of active time.  This session ended with a crash.
 
Error: (06/24/2013 07:10:17 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 14977 seconds with 2160 seconds of active time.  This session ended with a crash.
 
 
=========================== Installed Programs ============================
 
32 Bit HP CIO Components Installer (Version: 2.1.4)
Adobe AIR (Version: 3.7.0.2090)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Adobe® Photoshop® Album Starter Edition 3.2 (Version: 3.2.0)
AT&T Troubleshoot & Resolve Tool
avast! Free Antivirus (Version: 9.0.2011)
Banctec Service Agreement (Version: 1.00.00)
Belarc Advisor 8.3 (Version: 8.3.2.0)
BroadJump Client Foundation
BufferChm (Version: 110.0.180.000)
C4400 (Version: 110.0.201.000)
C4400_Help (Version: 110.0.201.000)
Cards_Calendar_OrderGift_DoMorePlugout (Version: 2.03.0000)
CCleaner (Version: 4.05)
Conexant D850 56K V.9x DFVc Modem
Copy (Version: 110.0.180.000)
CustomerResearchQFolder (Version: 1.00.0000)
Dell Digital Jukebox Driver
Dell Media Experience
Dell Networking Guide (Version: 1.00.0001)
Dell Solution Center (Version: 1.00.0000)
Dell Support (Version: 2.1.0.0)
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 110.0.180.000)
DeviceManagementQFolder (Version: 1.00.0000)
Digital Line Detect (Version: 1.10)
DocProc (Version: 11.0.0.0)
DocProcQFolder (Version: 1.00.0000)
Dropbox (Version: 2.4.10)
DVDSentry (Version: 1.00.0000)
eSupportQFolder (Version: 1.00.0000)
Gadwin PrintScreen (Version: 4.7)
Google Chrome (Version: 31.0.1650.63)
Google Chrome Backup 1.8.0.141
Google Update Helper (Version: 1.3.22.3)
GPBaseService (Version: 110.0.180.000)
Help and Support Customization (Version: 1.00.0000)
HP Customer Participation Program 11.0 (Version: 11.0)
hp deskjet 5550 series (Remove only)
HP Imaging Device Functions 11.0 (Version: 11.0)
HP Photosmart C4400 All-In-One Driver Software 11.0 Rel .3 (Version: 11.0)
HP Photosmart Essential 2.5 (Version: 1.03.0000)
HP Photosmart Essential 3.0 (Version: 3.0)
HP Smart Web Printing (Version: 4.0)
HP Solution Center 11.0 (Version: 11.0)
HP Update (Version: 4.000.012.001)
HPPhotoSmartPhotobookWebPack1 (Version: 2.03.0000)
HPProductAssistant (Version: 110.0.180.000)
HPSSupply (Version: 110.0.180.000)
Intel® PRO Network Adapters and Drivers
Intel® PROSet (Version: 6.05.2001)
Internet Explorer Default Page (Version: 1.00.03)
Jasc Paint Shop Photo Album (Version: 4.0.3)
Jasc Paint Shop Pro 8 Dell Edition (Version: 8.10.0000)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
LastPass (uninstall only)
Learn2 Player (Uninstall Only)
Lexmark X73
Magical Jelly Bean KeyFinder (Version: 2.0.9.8)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 110.0.180.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Automated Troubleshooting Services Shim
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Encarta Encyclopedia Standard 2004 (Version: 2004)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Money 2004 (Version: 12.0.50)
Microsoft Money 2004 System Pack (Version: 12.0.80)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.6612.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WinUsb 1.0
Modem Helper (Version: 2.25)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Musicmatch® Jukebox (Version: 10.00.3030)
MyFreeCodec
NetWaiting (Version: 2.5.12)
Nucleus Kernel Outlook Password Recovery ver 10.08.01
NVIDIA Drivers
OCR Software by I.R.I.S. 11.0 (Version: 11.0)
OLYMPUS Digital Camera Updater (Version: 1.0.3)
OLYMPUS Viewer 3 (Version: 1.1.0)
OutlookFreeware.com Utilities (Version: 2.5.2)
PanoStandAlone (Version: 110.0.180.000)
Picasa 3 (Version: 3.9)
Picasa Uploader (Version: 0.6)
PowerDVD
PS_AIO_03_C4400_ProductContext (Version: 110.0.201.000)
PS_AIO_03_C4400_Software (Version: 110.0.201.000)
PS_AIO_03_C4400_Software_Min (Version: 110.0.201.000)
PSSWCORE (Version: 2.03.0000)
Qualxserve Service Agreement (Version: 1.00.0004)
Quicknote 5.5
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller 1.95 (Version: 1.95)
Samsung Kies (Version: 2.6.0.13091_9)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.27.0)
SBC Yahoo! Applications
SBC Yahoo! DSL Activation
Scan (Version: 11.0.0.0)
Shockwave
Shop for HP Supplies (Version: 11.0)
SmartWebPrinting (Version: 110.0.182.000)
SolutionCenter (Version: 110.0.180.000)
Sonic DLA (Version: 4.50)
Sonic RecordNow! (Version: 6.5.3)
Sonic Update Manager (Version: 2.9)
Status (Version: 110.0.180.000)
Toolbox (Version: 110.0.180.000)
TrayApp (Version: 110.0.180.000)
TrueSwitch Wizard SBC
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB973874) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2904266) (Version: 1)
URGE (Version: 1.1.9058.0)
VideoToolkit01 (Version: 110.0.171.000)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar (Remove Only)
Visual IP InSight(SBC)
WebFldrs XP (Version: 9.50.6513)
WebIQ Client Software
WebReg (Version: 110.0.180.000)
Windows Defender (Version: 1.1.1593.21)
Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0) (Version: 09/09/2009 1.0.0.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.5.0540.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Safety Scanner
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0 (Version: 2)
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)
WordPerfect Office 11 (Version: 11.0)
ZoneAlarm Firewall (Version: 12.0.104.000)
ZoneAlarm Free Firewall (Version: 12.0.104.000)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 12.0.104.000)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 22%
Total physical RAM: 1535 MB
Available physical RAM: 1183.44 MB
Total Pagefile: 2156.34 MB
Available Pagefile: 1999.28 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.85 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:74.46 GB) (Free:42.55 GB) NTFS
2 Drive d: () (Fixed) (Total:76.33 GB) (Free:33.83 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CHERYL
 
Administrator            ASPNET                   Cheryl                   
Cheryl 2                 Guest                    HelpAssistant            
SUPPORT_388945a0         SUPPORT_3f151ab9         
 
 
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