Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with BOO/Cidox.B - What can I do?


  • This topic is locked This topic is locked
4 replies to this topic

#1 wmcot

wmcot

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Salt Lake City, Utah
  • Local time:01:47 AM

Posted 30 December 2013 - 12:06 AM

I have a good friend who dropped his laptop off for me to look at.  It was continually re-booting after showing a quick error message.

 

The machine is an HP laptop running Windows 7.

 

I started his machine in Safe mode and ran MalwareBytes.  It cleared out a few smaller items, but both MalwareBytes and Avira reported BOO/Cidox.B in the boot sector.

 

Is there a way to remove/repair this without low-levelling the drive?  He has a bunch of photos and other business stuff on the laptop.

 

He says that the problem occurred when he opened an email from "Costco" which I'm sure was a fake.

 

I have searched the 'net and not found much info about this.

 

Any help & suggestions would be appreciated.



BC AdBot (Login to Remove)

 


#2 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:05:47 PM

Posted 30 December 2013 - 12:59 AM

From the latest listings -

 

Rootkit.Boot.Cidox.b is a malicious rootkit infection that widely spreads all over the world.

We do not usually deal with Rootkits in this section of the forum.

 

As you are badly infected, please follow the instructions in the Preparation Guide starting at Step #6.

 

NOTE :If you are unable to complete any step, please post the topic and leave a full description of your problems.

 

When you have done that, start a new topic and post the required logs to  Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.

 

 Please Use Copy / Paste for your responses, and Do Not Attach them unless your helper requests this.

 

 If Help Bot responds to your topic, please follow his Step #1 so the team will be notified.

 

 After doing this, please reply back in this thread with a link to the new topic so we can closed this one.

 
Thank You -



#3 wmcot

wmcot
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Salt Lake City, Utah
  • Local time:01:47 AM

Posted 30 December 2013 - 12:21 PM

Thank you.  I wasn't sure where to go with a Rootkit problem.  I will do the things you requested after work tonight.



#4 wmcot

wmcot
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Salt Lake City, Utah
  • Local time:01:47 AM

Posted 30 December 2013 - 11:38 PM

Here is the link:

 

http://www.bleepingcomputer.com/forums/t/519129/infected-with-boocidoxb-can-i-fix-it/



#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:47 AM

Posted 30 December 2013 - 11:58 PM

Thank you

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 2 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users