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Hi Jack This Log Help


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#1 peskypurple

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Posted 07 May 2006 - 06:43 AM

Any help would be appreciated.

I've been trying to clean up this computer for quite some time. I've used Spybot, Ad-Aware and Norton AV but to no avail. I've come across high-jack this but I'm a little hesistant to delete anything, seeing as though I don't know what I'm doing. Here's my log. Thanks for any help.

Logfile of HijackThis v1.99.1
Scan saved at 7:30:31 AM, on 5/7/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\Explorer.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Altiris\eXpress\NS Client\AeXSWDUsr.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\winnt\system32\bmoihe.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\fieldsj\My Documents\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://home.microsoft.com/search/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [AeXSWDUsr] "C:\Program Files\Altiris\eXpress\NS Client\AeXSWDUsr.exe"
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [tbm] C:\WINNT\system32\tbm.exe
O4 - HKLM\..\Run: [gsvlzie] c:\winnt\system32\bmoihe.exe r
O4 - HKLM\..\Run: [System] C:\WINNT\system32\kernels64.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O15 - Trusted Zone: http://home.medimmune.com
O15 - Trusted Zone: http://*.medimmune.com
O15 - Trusted Zone: http://www.neededware.com
O15 - Trusted Zone: http://home.medimmune.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = medimmune.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = medimmune.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = medimmune.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\tmp.exe
O23 - Service: Altiris eXpress NS Client (AeXNSClient) - Altiris - C:\Program Files\Altiris\eXpress\NS Client\AeXNSClient.exe
O23 - Service: Altiris eXpress NS Client Transport (AeXNSClientTransport) - Altiris - C:\Program Files\Altiris\eXpress\NS Client\AeXNSClientTransport.exe
O23 - Service: SMS Agent Host (CcmExec) - Unknown owner - C:\WINNT\system32\CCM\CcmExec.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

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#2 peskypurple

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Posted 07 May 2006 - 07:22 AM

And in case you're wondering here is my start-up log:

StartupList report, 5/7/2006, 8:17:07 AM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\fieldsj\My Documents\HijackThis\HijackThis.EXE
Detected: Windows 2000 SP4 (WinNT 5.00.2195)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINNT\Explorer.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Altiris\eXpress\NS Client\AeXSWDUsr.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\winnt\system32\bmoihe.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\fieldsj\My Documents\HijackThis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINNT\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

vptray = C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
AeXSWDUsr = "C:\Program Files\Altiris\eXpress\NS Client\AeXSWDUsr.exe"
AClntUsr = C:\Program Files\Altiris\AClient\AClntUsr.EXE
gcasServ = "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
tbm = C:\WINNT\system32\tbm.exe
gsvlzie = c:\winnt\system32\bmoihe.exe r
System = C:\WINNT\system32\kernels64.exe

--------------------------------------------------

Shell & screensaver key from C:\WINNT\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}

--------------------------------------------------

Enumerating Download Program Files:

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINNT\system32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft.com/fwlink/?linkid=39204

[{9F1C11AA-197B-4942-BA54-47A8489BB47F}]
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/...7809.4578356482

[Shockwave Flash Object]
InProcServer32 = C:\WINNT\System32\macromed\flash\Flash.ocx
CODEBASE = http://active.macromedia.com/flash2/cabs/swflash.cab

--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:

[\\medimmune.com\SysVol\medimmune.com\Policies\{AE08DD4B-658D-4436-83C2-3C43A4F3B8EE}\Machine\Scripts\scripts.ini]
[Startup]
0CmdLine=ADM-WS.cmd
0Parameters=

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: *Registry value not found*

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

Network.ConnectionTray: C:\WINNT\system32\NETSHELL.dll
WebCheck: C:\WINNT\System32\webcheck.dll
SysTray: stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

tbm = C:\WINNT\system32\tbm.exe

--------------------------------------------------

End of report, 4,628 bytes
Report generated in 3.084 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

#3 miekiemoes

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Posted 11 May 2006 - 07:45 AM

Hello,

BEFORE BEGINNING, Please read completely through the instructions below and download the files from the links provided. You may want to save or print out these instructions for easier reference.

First, download Ewido Security Suite.

Next, download Lavasoft's Ad-Aware and the VX2 Cleaner Plug-in. Install Ad-Aware using the default options, then install vx2cleaner_inst.exe, taking all the defaults there as well.

Run Ad-Aware, update to the latest definitions, then click on Add-ons in the lefthand column.
Select VX2 Cleaner V2.0 and click Run Tool.
Click "OK", then, if something is found, click "Clean" as in the directions given.
Click "Close", and exit Ad-Aware.

Reboot your PC and run Ad-Aware again.
This time, click on the Start button in Ad-Aware, select "Perform smart system scan" and click Next.
Once the scan finishes, click "Next" again.
Select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
Click "Next" one more time, then "OK" to confirm the removal.

You will be prompted to set Ad-Aware to run on reboot, click "OK". Exit Ad-Aware and restart your PC once again.

When Ad-Aware starts up, click on "Start", then "Next".
Follow the steps above if anything is found, or click "Finish", then exit Ad-Aware.

For a final cleanup, please install and run Ewido anti-malware.
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • From the main ewido screen, click on update in the left menu, then click the Start update button.
  • After the update finishes (the status bar at the bottom will display "Update successful"
  • Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
  • During the scan it will prompt you to clean files, click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop.
  • Close Ewido.
Please finish up by rebooting your system once more, and posting a new HijackThis log and the log from the Ewido scan.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#4 peskypurple

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Posted 13 May 2006 - 01:14 AM

Thanks for the help Mie, ewido seemed to do the trick. I'm such a newb I probably should have figured to use Ewido. Thanks a lot.

#5 miekiemoes

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Posted 13 May 2006 - 01:23 AM

Hi,

Can you post a new hijackthislog please? Because Ewido doesn't clean the leftovers in your log. :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#6 miekiemoes

miekiemoes

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Posted 19 May 2006 - 07:16 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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