Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

voices sound like chipmonks


  • Please log in to reply
32 replies to this topic

#1 msbetty087

msbetty087

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 28 December 2013 - 01:23 PM

was babysitting 13 yr old and discovered him playing on my computer, no problem. I know where he is and he quiet. WRONG!!!  Since then my computer is not right I have no idea what he did. If I put netflix on, the movies are all "chipmonked"  If I try to watch the news or anything with a voice its all chipmonk. Please help if you can.



BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,810 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:59 AM

Posted 28 December 2013 - 02:21 PM

Do a System Restore to a restore point prior to the baby sitting job.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 28 December 2013 - 05:58 PM

tried system restore~didn't work

tried 2nd restore, different date~didn't work

claims an error occurred and changes were not made

 

appreciate your help



#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,810 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:59 AM

Posted 29 December 2013 - 12:03 PM

What program are you using to watch the videos?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 29 December 2013 - 12:26 PM

netflix but even aol news, abc, msn etc they all come in like chipmunks. I hope that answered your question



#6 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,810 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:59 AM

Posted 29 December 2013 - 12:33 PM

No it does not.

 

What I was asking it are you using Windows Media Player, VLC, etc.?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 29 December 2013 - 01:36 PM

Please pardon my ignorance.  no I don't use windows media player and I never heard of VLC. When I sign on I go to google chrome then to my netflix. Did that answer your question?



#8 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,810 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:59 AM

Posted 29 December 2013 - 02:14 PM

Ok, I should have caught this in your first post.  You are not just streaming movies from netfix with this problem, but with other TV programs.

 

Is your audio effected in this manner with audibles in Windows.

 

In the Device Manager are there any yellow warnings or red error in Sound, video and game controllers?

 

 

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post

Edited by dc3, 29 December 2013 - 02:15 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 29 December 2013 - 02:26 PM

I will start on this right away but first.......where do I find the device manager?



#10 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 29 December 2013 - 02:30 PM

found it

 

when I go to sound vid and game contr another branch opens up, realtek high definition audio. when I click on that it says its working properly.



#11 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 29 December 2013 - 02:41 PM

http://speccy.piriform.com/results/jvPtdW7jbhT2kHBNWz36UlV

 

 

 

 

doing the mini tool box now



#12 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 29 December 2013 - 02:46 PM

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Owner (administrator) on 29-12-2013 at 14:43:00
Running from "C:\Users\Owner\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/29/2013 02:37:26 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (12/28/2013 05:51:52 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Scheduled Checkpoint). Additional information: .
 
Error: (12/28/2013 05:36:19 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Scheduled Checkpoint). Additional information: .
 
Error: (12/28/2013 05:33:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/28/2013 05:33:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/28/2013 05:33:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/28/2013 05:33:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/28/2013 05:33:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/28/2013 05:33:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/28/2013 05:33:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
 
System errors:
=============
Error: (12/28/2013 05:57:05 PM) (Source: Service Control Manager) (User: )
Description: Windows Update
 
Error: (12/28/2013 05:40:53 PM) (Source: Service Control Manager) (User: )
Description: NVIDIA Display Driver Service32
 
Error: (12/28/2013 05:23:59 PM) (Source: Service Control Manager) (User: )
Description: NVIDIA Display Driver Service32
 
Error: (12/28/2013 01:33:19 PM) (Source: Service Control Manager) (User: )
Description: NVIDIA Display Driver Service32
 
Error: (12/28/2013 11:37:51 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068
 
Error: (12/28/2013 11:37:48 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068
 
Error: (12/28/2013 11:37:48 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068
 
Error: (12/28/2013 11:37:48 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068
 
Error: (12/28/2013 11:37:48 AM) (Source: Service Control Manager) (User: )
Description: AFD
BHDrvx86
ccSet_N360
DfsC
eeCtrl
IDSVix86
NetBIOS
netbt
nsiproxy
PSched
RasAcd
rdbss
Smb
spldr
SRTSPX
SymIRON
SYMTDIv
tdx
Wanarpv6
 
Error: (12/28/2013 11:37:48 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-12-28 13:28:49.211
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:28:48.655
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:28:48.302
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:28:47.870
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:28:47.504
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:28:47.140
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:28:46.769
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:28:46.395
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:26:57.868
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-12-28 13:26:57.379
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001_615\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
12 Labours of Hercules
Adobe AIR (Version: 3.4.0.2710)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Shockwave Player 11.6 (Version: 11.6.0.626)
Adventure Inlay
Agere Systems PCI-SV92PP Soft Modem
Alchemist's Apprentice
Alex Gordon
AOL Toolbar for Firefox (Version: 5.13.6.2)
ATI Catalyst Install Manager (Version: 3.0.664.0)
Awakening Kingdoms
Bejeweled 3
Big Fish: Game Manager (Version: 3.2.0.6)
Blossom
Butterfly Escape
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Cradle of Egypt
Digital Media Reader (Version: 2.01.03.01)
Dream Chronicles
Dream Chronicles: The Chosen Child
Dream Mysteries - Case of the Red Fox
Dream Vacation Solitaire
Eden's Quest - The Hunt for Akua
eMachines Recovery Management (Version: 3.1.3003)
Family Mystery - The Story of Amy
Fishdom - Spooky Splash™
Fix-it-Up 2 - World Tour
Forgotten Riddles: The Moonlight Sonatas
Found: A Hidden Object Adventure
Gardenscapes: Mansion Makeover™
GearDrvs (Version: 1.00.0000)
Google Chrome (Version: 31.0.1650.63)
Google Earth Plug-in (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
Haunted Manor: Queen of Death
HP Deskjet 1050 J410 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.66.66)
Jack of All Tribes
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Jewel Keepers - Easter Island
Legends of Atlantis: Exodus
Legends of Solitaire: The Lost Cards
Luxor Mahjong (Version: 1.0.5.12)
Mahjongg Dimensions Deluxe: Tiles in Time
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mushroom Age
My Kingdom for the Princess III
Mystery Stories - Island of Hope
Norton 360 (Version: 21.1.0.18)
Norton Bootable Recovery Tool Wizard (Version: 5.1.0.26)
NVIDIA Drivers (Version: 1.10)
PVSonyDll (Version: 1.00.0001)
Realtek High Definition Audio Driver (Version: 6.0.1.5643)
Royal Envoy
Royal Envoy 2
Royal Envoy: Campaign for the Crown Collector's Edition
SKIP-BO Castaway Caper™
Sparkle
Speccy (Version: 1.24)
Super Wild Wild Words
Supercow
swMSM (Version: 12.0.0.1)
Syberia - Part 1
Syberia - Part 2
Syberia - Part 3
The Dark Hills of Cherai
Treasure Seekers: The Enchanted Canvases
Treasure Seekers: Visions of Gold ™
Turtix 2: Rescue Adventures
Turtle Odyssey
Turtle Odyssey 2
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 62%
Total physical RAM: 2941.76 MB
Available physical RAM: 1104.5 MB
Total Pagefile: 6096.06 MB
Available Pagefile: 4388.5 MB
Total Virtual: 2047.88 MB
Available Virtual: 1943.41 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:288.09 GB) (Free:204.68 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\OWNER-PC
 
Administrator            Guest                    Owner                    
 
========================= Minidump Files ==================================
 
C:\Windows\Minidump\Mini102513-01.dmp
C:\Windows\Minidump\Mini122613-01.dmp
C:\Windows\Minidump\Mini122713-01.dmp
C:\Windows\Minidump\Mini122713-02.dmp
C:\Windows\Minidump\Mini122713-03.dmp
C:\Windows\Minidump\Mini122713-04.dmp
 
**** End of log ****


#13 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,810 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:59 AM

Posted 29 December 2013 - 03:22 PM

Go to Start> Run and type in cmd and press Enter.
 
A screen similar to the one below will open.
 
Screenshot2.jpg
 
There will be a blinking white cursor, type or copy and paste netsh int ip reset c:\resetlog.txt and then press Enter.
 
Reboot the computer.
 
 
You have a number of bad sectors on your hdd, please run chkdsk /r.
 

Chkdsk /r checks for bad sectors on the hdd and recovers any readable information.
 
Click on the Start orb startorb_zps06e1f985.png , type in cmd in the Search programs and files box.  When cmd is seen in Programs above the Search box right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
Type in chkdsk c:/r then press Enter.  Please notice the space between the chkdsk and the /r.
 
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Restart your computer to start the scan.
 
This will take a while to run, please be patient and allow it to complete the scan.
 
 
To make sure there is not file corruption please run sfc /scannow.
 

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb startorb_zps06e1f985.png and type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
A page similar to the one below will open.
 
commandprompt_zps212bc71a.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
 
 
Just for testing purposes please do the following.  Norton is known to not play well with others at times, let's see if it is causing a problem. 
 
Download Avast but don't install it yet.
 
While off line uninstall Norton, and then install Avast.
 
Restart your computer and see if there is any change.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 msbetty087

msbetty087
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Ocala, Florida
  • Local time:07:59 AM

Posted 29 December 2013 - 03:45 PM

when I got to that first step everything failed. It said the requested operation requires elevation. There's no user specifications to be reset.

 

Keep going???



#15 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,810 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:59 AM

Posted 29 December 2013 - 04:00 PM

My apologies, this is an older set of instructions.  Let's try this a different way.

 

First, you should be logged on in an Administrator account.

 

After you type in cmd Programs will appear above the search box with cmd below it.  Right click on cmd and choose Run as administrator.

 

This should open the Elevated Command Prompt with the proper permissions.  You should be using an Administrator account to do this.


Edited by dc3, 29 December 2013 - 04:02 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users