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Assistance Requested


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4 replies to this topic

#1 AfterAtoms

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Posted 27 December 2013 - 07:43 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/415836/intel-graphics-driver/ - Hamluis.

 

Can someone give me a video on how to do this? This is not working for me...

 

Mod Edit:  Moved from XP to Am I Infected - Hamluis.


Edited by hamluis, 06 January 2014 - 09:10 PM.
PM sent new OP - Hamluis.


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#2 hamluis

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Posted 28 December 2013 - 08:38 AM

Exactly what are you trying to do...and what makes you think that doing it will resolve the issues which you believe you have?

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 AfterAtoms

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Posted 28 December 2013 - 09:08 AM

Thanks, and I'm trying to run minecraft, this happens: http://prntscr.com/2eljwj

 

 

And this is the report:

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Preston (administrator) on 28-12-2013 at 08:09:49
Running from "C:\Users\Preston\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/28/2013 08:03:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: mmc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc808
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1c54
Faulting application start time: 0xmmc.exe0
Faulting application path: mmc.exe1
Faulting module path: mmc.exe2
Report Id: mmc.exe3
 
Error: (12/28/2013 00:40:25 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (12/27/2013 06:20:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/27/2013 04:25:15 PM) (Source: MsiInstaller) (User: Preston-HP)
Description: Product: Java 7 Update 45 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.
 
Error: (12/27/2013 01:35:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/27/2013 01:27:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4687752
 
Error: (12/27/2013 01:27:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4687752
 
Error: (12/27/2013 01:27:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/27/2013 01:27:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4686738
 
Error: (12/27/2013 01:27:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4686738
 
 
System errors:
=============
Error: (12/28/2013 06:09:32 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
Error: (12/28/2013 02:12:41 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
 
Microsoft Office Sessions:
=========================
Error: (12/28/2013 08:03:47 AM) (Source: Application Error)(User: )
Description: mmc.exe6.1.7600.163854a5bc808unknown0.0.0.000000000c000000500000000000000001c5401cf036441aa1801C:\windows\system32\mmc.exeunknownde24f59c-6fc8-11e3-88c5-b4b52f9017cf
 
Error: (12/28/2013 00:40:25 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (12/27/2013 06:20:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/27/2013 04:25:15 PM) (Source: MsiInstaller)(User: Preston-HP)
Description: Product: Java 7 Update 45 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/27/2013 01:35:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/27/2013 01:27:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4687752
 
Error: (12/27/2013 01:27:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4687752
 
Error: (12/27/2013 01:27:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/27/2013 01:27:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4686738
 
Error: (12/27/2013 01:27:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4686738
 
 
=========================== Installed Programs ============================
 
7-Zip 9.22beta
Adobe After Effects CC (Version: 12.1)
Adobe Creative Cloud (Version: 2.2.1.260)
Adobe Edge Animate CC (Version: 2.0.1)
Adobe Edge Code CC (Version: 0.96)
Adobe Edge Inspect CC (Version: 1.0.408)
Adobe Edge Reflow CC Preview (Version: 0.32.13658)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Gaming SDK 1.3 (Version: 1.3)
Adobe Photoshop CC (Version: 14.0)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
avast! Internet Security (Version: 9.0.2008)
Blender (Version: 2.68a)
Bonjour (Version: 3.0.0.10)
Camtasia Studio 8 (Version: 8.1.2.1327)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Curse Client (Version: 5.1.1.792)
CyberLink Media Suite 10 (Version: 10.0.1.2106)
CyberLink PhotoDirector (Version: 2.0.1.3317)
CyberLink Power2Go 8 (Version: 8.0.3.3207)
CyberLink PowerDirector 10 (Version: 10.0.2.2531)
CyberLink PowerDVD (Version: 10.0.6.5101)
CyberLink YouCam (Version: 4.1.1.3423)
D3DX10 (Version: 15.4.2368.0902)
Dropbox (Version: 2.0.26)
Energy Star Digital Logo (Version: 1.0.1)
Evernote v. 5.0.1 (Version: 5.0.1.1188)
File Association Helper (Version: 1.1.6.53763)
Fraps
Google Chrome (Version: 31.0.1650.63)
Google Drive (Version: 1.13.5782.599)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 5.1.12.1)
HP Auto (Version: 1.0.12935.3667)
HP Connection Manager (Version: 4.5.25.1)
HP Customer Experience Enhancements (Version: 6.0.1.8)
HP Documentation (Version: 1.1.1.0)
HP ESU for Microsoft Windows 7 (Version: 2.3.1)
HP HD Webcam Driver (Version: 3.4.8.16)
HP Hotkey Support (Version: 5.0.20.1)
HP Postscript Converter (Version: 4.0.4100)
HP Power Assistant (Version: 2.5.0.16)
HP Setup (Version: 9.1.15453.4066)
HP SoftPaq Download Manager (Version: 3.4.4.0)
HP Software Framework (Version: 4.6.10.1)
HP Software Setup (Version: 8.5.2.1)
HP Support Assistant (Version: 7.0.39.15)
HP System Default Settings (Version: 2.6.1)
HP Wallpaper (Version: 3.0.0.1)
IDT Audio (Version: 1.0.6402.0)
Intel® Management Engine Components (Version: 8.1.30.1349)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 8.15.10.2712)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.225)
Intel® Trusted Connect Service Client (Version: 1.27.757.1)
IOGEAR Wireless LAN Driver and Utility (Version: 1.00.0154)
iTunes (Version: 11.1.3.8)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
JMicron Flash Media Controller Driver (Version: 1.0.76.1)
Junk Mail filter update (Version: 16.4.3508.0205)
LastPass (uninstall only)
LibreOffice 4.1 Help Pack (English (United States)) (Version: 4.1.1.2)
LibreOffice 4.1.2.3 (Version: 4.1.2.3)
lightshot-4.4.2.10 (Version: 4.4.2.10)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker (Version: 16.4.3508.0205)
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
Mozilla Maintenance Service (Version: 25.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Notepad++ (Version: 6.5.1)
opensource (Version: 1.0.14960.3876)
Paint.NET v3.5.11 (Version: 3.61.0)
PDF Architect (Version: 1.1.83.9982)
PDF Settings CC (Version: 12.0)
PDFCreator (Version: 1.7.1)
Photo Gallery (Version: 16.4.3508.0205)
QuickTime (Version: 7.74.80.86)
Ralink RT5390R 802.11b/g/n Wi-Fi Adapter (Version: 5.0.2.0)
Realtek Ethernet Controller All-In-One Windows Driver (Version: 7.58.411.2012)
SDK (Version: 2.30.042)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.11 (Version: 6.11.102)
Synaptics Pointing Device Driver (Version: 16.5.4.0)
System Requirements Lab for Intel (Version: 4.5.15.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Validity Fingerprint Sensor Driver (Version: 4.4.228.0)
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live Family Safety (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Mail (Version: 16.4.3508.0205)
Windows Live Messenger (Version: 16.4.3508.0205)
Windows Live MIME IFilter (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
Windows Live Writer (Version: 16.4.3508.0205)
Windows Live Writer Resources (Version: 16.4.3508.0205)
WinRAR 5.00 (64-bit) (Version: 5.00.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 60%
Total physical RAM: 3975.55 MB
Available physical RAM: 1560.93 MB
Total Pagefile: 7949.28 MB
Available Pagefile: 4558.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.1 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:444.12 GB) (Free:358.89 GB) NTFS
2 Drive e: (HP_TOOLS) (Fixed) (Total:1.99 GB) (Free:1.97 GB) FAT32
4 Drive g: (HP_RECOVERY) (Fixed) (Total:19.34 GB) (Free:0.01 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\PRESTON-HP
 
Administrator            backdoor                 Guest                    
Preston                  
 
 
**** End of log ****
 
 
 
And what do you mean by 'Also...please Publish a Snapshot using Speccy -http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.'?

Edited by AfterAtoms, 28 December 2013 - 09:12 AM.


#4 hamluis

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Posted 28 December 2013 - 09:59 AM

If you follow the instructions for Speccy, you will see exactly what I mean.  The result will be a link to the snapshot...post the link to said snapshot, as instructed.

 

Louis



#5 AfterAtoms

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Posted 06 January 2014 - 08:35 PM

But I think this was the source of my 'virus': http://c.betrad.com/ba.html?1211

 

Can you suggest to me any good chrome plugins that allow you to see through the page? Or can you, and see if it's a virus or something?

 

Otherwise, this one possibly:

http://www.website-unavailable.com/?wc=EWJsHhd5DBhfBhRuAA4=&url=www%2Eyoutube%2Ecomrepeater%2Fwatch%3Fv%3D%5FCa12JSMN9E

 

That one I highly doubt, but it directed me to OpenDNS. Is that normal?

 

Then this:

https://mojang.atlassian.net/login?dest-url=%2Fsecure%2FCreateIssueDetails%21init.jspa%3Fenvironment%3DOS%253A%2BWindows%2B7%2B%2528ver%2B6.1%252C%2Barch%2Bx86%2529%250AJava%253A%2B1.7.0_45%2B%2528by%2BOracle%2BCorporation%2529%250ALauncher%253A%2BMinecraft%2BLauncher%2B1.3.7%2B%2528bootstrap%2B5%2529%250AMinecraft%253A%2B1.7.4%2B%2528updated%2BMon%2BDec%2B16%2B08%253A44%253A19%2BCST%2B2013%2529%26issuetype%3D1%26description%3DPut%2Bthe%2Bsummary%2Bof%2Bthe%2Bbug%2Byou%2527re%2Bhaving%2Bhere%250A%250A*What%2BI%2Bexpected%2Bto%2Bhappen%2Bwas...%253A*%250ADescribe%2Bwhat%2Byou%2Bthought%2Bshould%2Bhappen%2Bhere%250A%250A*What%2Bactually%2Bhappened%2Bwas...%253A*%250ADescribe%2Bwhat%2Bhappened%2Bhere%250A%250A*Steps%2Bto%2BReproduce%253A*%250A1.%2BPut%2Ba%2Bstep%2Bby%2Bstep%2Bguide%2Bon%2Bhow%2Bto%2Btrigger%2Bthe%2Bbug%2Bhere%250A2.%2B...%250A3.%2B...%26pid%3D10400

 

 

Then a friend sent me these because me and him like spamming on a dedicated area for off-topic posts on a forum I use:

file:///C:/Users/Preston/AppData/Local/Temp/Temp1_PHP%20Only.zip/help.html

file:///C:/Users/Preston/AppData/Local/Temp/Temp1_PHP%20Only.zip/help_source.html

 

I think they led to a blank page when my friend said it was supposed to lead to something else. I did see what it said for maybe half a second, seemed legit, but it always went to the blank page after. Both were downloaded from .html files.






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