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Rogue 'Radio Station' virus playing in the laptop


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7 replies to this topic

#1 lastchristmas

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Posted 27 December 2013 - 11:22 PM

Hi,
 
I am facing an issue in my laptop where i am hearing radio sound even when i am not connected to the internet. This has been happening since yesterday.
 
To add, in the Open Volume Mixer - i can see a column (name not available) - which is in fact the rogue sound. I have put it on mute and then there is no radio sound. However, the system performance is detiriorating.
 
I have run Malwarebytes Anti Malware software today and it has tracked and removed a lot of spyware. But, still i hear this radio sound.
 
I have a Sony Vaio laptop - Windows 7 Home Basic 64 bit
 
Malwarebytes also blocks a lot of outgoing traffic for iexplorer.exe
So, i thought that issue was with IE and i tried to uninstall IE version 11. But, i could not uninstall it completely. Also, i could not also put this feature off in Windows for the same reason.
 
 
Can you please help me in :
 
1. Solving the issue with the radio sound in my laptop.
2. Also, uninstalling IE 11 from my laptop completely, and/or putting IE 11 feature off from the Windows feature.
 
Please let me know the next steps so that the issue can be resolved.
 
Regards,
lastchristmas

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 technonymous

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Posted 28 December 2013 - 03:36 AM

What kind of gadgets or widgets are you using? Maybe you got a media player running at start up. Some chat programs also have a internet radio built it. Like AIM, Yahoo, MSN chat to name a few. Since you mentioned that you have a Sony Vaio I am guessing that you have a built in tv tuner/radio. You will have to refer to your manuals/cd's to install the driver and get it's functionality back, so you can properly disable or shut off the audio aspect of it. If no CD, then google the model of the laptop and the word drivers. (XXXXX drivers) and go to the Sony Vaio support website to download them.

 

As for your issue with Internet Explore you can uninstall it in add/remove. Be sure to download an alternate internet browser prior to doing all this. Click on start button or hit the Windows key. Type in appwiz.cpl (hit enter). Next, over on the left panel click on the 'Turn Windows features on and off'. Once that loads search for Internet Explore and uncheck the box to it. Hit apply and ok and close out the appwiz. Done


Edited by technonymous, 28 December 2013 - 03:38 AM.


#3 lastchristmas

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Posted 28 December 2013 - 10:03 AM

Hi technonymous,

 

Thanks for your reply.

 

The radio station issue that i am referring to looks to me same as http://www.bleepingcomputer.com/forums/t/493820/computer-plays-radio-stations-without-a-program-running/

 

Can you please help me out with how to track the rogue spyware / amlware which is creating this issue ?

 

Also, one more thing, in the task manager, multiple processes of ieexplorer.exe open up and they consume the memory even though i don't even use IE. Even if i close those processes, they open up again. This seems to be an issue as well.

 

Please help.



#4 technonymous

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Posted 29 December 2013 - 05:53 AM

Should start with a fabar scan. http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ Download it to desktop and run the FRST. It will generate a FRST.txt Copy and paste the content of that text in your post.



#5 xXToffeeXx

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Posted 29 December 2013 - 06:37 AM

Hi,

 

FRST, and similar scan tool logs are not allowed in this forum. See here for instructions on posting in AII.

 

You can create a FRST log and post the logs in this section however, lastchristmas, and a trained member of the team will help you.

 

xXToffeeXx~


Edited by xXToffeeXx, 29 December 2013 - 06:37 AM.

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#6 technonymous

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Posted 29 December 2013 - 08:02 AM

Oops sorry about that :)

 

Lastchrismas, just follow Toffee's instructions and post the FRST.txt there at that link. They will look it over for you.



#7 xXToffeeXx

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Posted 29 December 2013 - 11:46 AM

Hi,

 

No worries, thought I should make you aware of the rules at least.

 

xXToffeeXx~


~If I am helping you and you have not had a reply from me in two days, please send me a PM~

 

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic] - If we have helped you out and you want to support what we do, you can do so here

 

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#8 hamluis

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Posted 29 December 2013 - 12:22 PM

Reference:  http://www.bleepingcomputer.com/forums/t/518958/rogue-radio-station-virus-playing-in-the-laptop/

 

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis






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