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New computer with integrated graphics, no picture


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#1 vigge_sWe

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Posted 27 December 2013 - 06:24 PM

I just bought a couple of parts to build my own file server (and testing server), but I have a problem that I do not get any video signal.

 

What I got

 

  • Motherboard: ASRock B85M Pro 4
  • Intel Core i3-4130 3.4GHz
  • Kingston HyperX Blu 4096MB DDR3 PC-12800 1600MHz
  • BitFenix Phenom Micro-ATX
  • FSP Group PowerSupply (PSU) FSP400-60APN 400W (Bulk)
  • OCZ 60GB SSD (don't remember the model, got it from my old computer)

I put it all together, tried to boot it up and it starts. Connected my screen using HDMI from the motherboard. No beeps, the computer starts and keeps running, but I can't see anything on the screen.

 

What I've tried:

 

  • Removed the SSD
  • Changed the PSU to the 750W Corsair PSU from my gaming computer
  • Reset CMOS
  • Reseated RAM
  • Put the RAM into incorrect slot to make sure it beeps, it did (4 short ones) (ASRock was cheap enough to not include the speaker so I had to take it from my gaming computer)
  • Changed the HDMI cable to another one

None of this helped. Any idea what can be wrong? I suspect either the motherboard or CPU was dead on arrival and I'm gonna talk to the store, but I think I might need to know what to return. Is there anything I can check before returning it to the store?

 

According to ASRock, the i3 is supported since firmware version P1.20. According to the sticker on the board I got version P1.50


Edited by vigge_sWe, 27 December 2013 - 06:25 PM.


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#2 killerx525

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Posted 28 December 2013 - 02:48 AM

Hi, have you tried connecting it to a different monitor and tried using a VGA and DVI oppose from HDMI?


>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 vigge_sWe

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Posted 28 December 2013 - 04:31 AM

Hi, have you tried connecting it to a different monitor and tried using a VGA and DVI oppose from HDMI?

Not yet, I planned go and buy a VGA cable today to test.

 

Just a quick question. There are 4 RAM slots, A1, A2, B1 and B2. I've put my single RAM stick in A1 and that makes no beeps. Since then I read you should actually put it in A2, is that true? Because that produces 4 beeps, which after some googling means system timer failure and faulty motherboard that needs replacement?

 

Edit: Tried VGA, no change. Gonna go back to the store with the motherboard and see what they say


Edited by vigge_sWe, 28 December 2013 - 06:32 AM.


#4 killerx525

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Posted 28 December 2013 - 08:44 AM

 

Hi, have you tried connecting it to a different monitor and tried using a VGA and DVI oppose from HDMI?

Not yet, I planned go and buy a VGA cable today to test.

 

Just a quick question. There are 4 RAM slots, A1, A2, B1 and B2. I've put my single RAM stick in A1 and that makes no beeps. Since then I read you should actually put it in A2, is that true? Because that produces 4 beeps, which after some googling means system timer failure and faulty motherboard that needs replacement?

 

Edit: Tried VGA, no change. Gonna go back to the store with the motherboard and see what they say

 

You usually would have a choice in using A1 or A2, so it really wouldn't matter although i prefer using A1. Try replacing the motherboard and see how it goes.


>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 vigge_sWe

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Posted 28 December 2013 - 09:25 AM

Went into the store and returned the motherboard, CPU and RAM and they are gonna test it. They will call me back in a couple of days they said :P






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