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overall cleanup of older computer w/ bugs


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#1 kamibird

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Posted 27 December 2013 - 11:53 AM

I pulled my old computer out of the  closet to clean it up and get my files off of it and get rid of bugs. So it is running extremely slow but I managed to dowload malwarebytes and  found only about 15 things. I also have Mcafee and msn protection that comes w/ the software. btw. i'm not sending this msg. on the old computer as its pretty difficult to do anything.

so where is a good place to start? thanks



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#2 dc3

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Posted 27 December 2013 - 12:12 PM

Since Malwarebytes found 15 items I would suggest posting a topic in the Am I Infected forum.

 

Malwarebytes creates a log when a scan is run, this can be found by opening Malwarebytes and click on the Logs tab.  You should post this so that those helping you will know what was found.

 

If you ran the short Malwarebytes scan you should update Malwarebytes and run the long scan.

 

Once the malware has been cleaned from this computer you can post another topic to address other possible reasons why this computer is running slow.


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#3 boopme

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Posted 27 December 2013 - 12:51 PM

Hello, I moved this to the Am I Infected forum.
 
You can post the new MBAM log too.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
.
.
.
ADW Cleaner

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • .
    .
    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    .
    .
    .
    .
    • Last run ESET.
      • Hold down Control and click on this link to open ESET OnlineScan in a new window.
      • Click the esetonlinebtn.png button.
      • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
      • Double click on the esetsmartinstaller_enu.png icon on your desktop.
      • Check "YES, I accept the Terms of Use."
      • Click the Start button.
      • Accept any security warnings from your browser.
      • Under scan settings, check "Scan Archives" and "Remove found threats"
      • Click Advanced settings and select the following:
      • Scan potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology
      • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      • When the scan completes, click List Threats
      • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      • Click the Back button.
      • Click the Finish button.
      • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#4 kamibird

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Posted 27 December 2013 - 12:52 PM

thanks everyone.



#5 kamibird

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Posted 28 December 2013 - 01:31 AM

ah-oh. i did the mini tool box and it went fine, then i did the tdsskiller and nothing came up. then i did the adwcleaner. i scanned and it asked me to uncheck the boxes i didnt want something done to but i figured they needed something done to them so i didnt uncheck them then i cleaned and now i cant get on the internet from that computer.



#6 boopme

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Posted 28 December 2013 - 10:41 AM

Posting the ADW log will help if this don't work

For the connection try these...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.

OR

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.

If needed : type these one line at a time, press enter after each line. See if it works after each.


netsh interface ipv4 reset
netsh interface ipv6 reset
ipconfig /flushdns


WIN7.. Please Download this file, Click Me
Right-click on winsockfix.bat and click on Run as Administrator.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 kamibird

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Posted 28 December 2013 - 11:19 AM

didnt work, maybe i did something wrong.

the use proxy box was not checked.

when i went into dos it brought me to c\docs and settings\Kami>

i typed the commands right after that and used the spaces as shown. that didnt work. maybe i typed it wrong

it said command not found for interface ipv4 reset

then i was told ipv6 reset in not installed

and that there was an error for flushdns and the request is not supported. and unable to query host name.

ah-oh



#8 kamibird

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Posted 28 December 2013 - 11:20 AM

p.s. i was using safemode



#9 boopme

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Posted 28 December 2013 - 08:08 PM

What is your operating system and could you post the log.

 

report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).

  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 kamibird

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Posted 28 December 2013 - 09:28 PM

It is windows version 5.2

the computer says its connected but it wont bring up any pages.

im writing this from  my working computer.

i'll see if i can scan the adware and send it from the working computer. that should take me about 3 months to figure out.

or maybe it would be quicker to type them out. there were about 25 things and i think i know what a chunk of them were so we may be able to eliminate them. then what i had done after i cleaned and the net would work , i just restored everything back. prior to the last steps we took, of course that didnt fix it.

ok so some of the stuff on here has to do w/ uniblue. you pro a ly heard about them.. i had already removed it from add/remove software.so i dont know if i can start by getting rid of that stuff. i better try to scan it the commands are long.



#11 boopme

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Posted 28 December 2013 - 10:39 PM

A copy of that logfile will also be saved in the C:\AdwCleaner
 
I  (we at BC) don't approve of Registry cleaners.
 
 
Download Windows Repair (All in One) from this site Install the program then run it. NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator". NOTE 2. Disable your antivirus program before running Windows Repair. Go to Step 2 and click on Check button next to 1. See If Check Disk Is Needed. If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk. In that case make sure you restart computer. p22004342.gif Once the above is done go to Step 3 and allow it to run System File Check by clicking on Do It button: p22004343.gif Go to Step 4 and under "System Restore" click on Create button: p22004346.gif Go to Start Repairs tab and click Start button. Leave all checkmarks as they're. NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design. Click on Start button. p22004347.gifPost Windows Repair log which is located in the following folder: 64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs 32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 kamibird

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Posted 31 December 2013 - 02:13 AM

the first thing i did was go to remove uniblue after i read about registry cleaners on b.c. right now the said computer wont  bring up any pages from the net so i cant dowload anything yet.
 

The computer wont copy the connect to the net, it wont let me copy the file to a removable device and it wont print the info from the clean.



#13 boopme

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Posted 31 December 2013 - 11:09 AM

Try post 6 again.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 kamibird

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Posted 31 December 2013 - 12:23 PM

i did this all in safe mode since regular mode is barely moving

proxy was ok again.

reset winsock was successful again

last 3 steps didnt work at all



#15 boopme

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Posted 31 December 2013 - 06:22 PM

Can you reset to a restore point before all this began and see if that fixes it
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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