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Error500:java.langNullPointerException


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#1 jackiemarie

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Posted 26 December 2013 - 10:05 PM

I'm getting this error in only one section of county clerk's  site; there are no problems accessing other portions/section of the clerk of court site.

 

I've checked Java via Control Panel; last update was 12.26.13 at 8 PM, The java site verifies and says it's up-to-date and working properly.  Programs and Features says I have 1) Java 7 Update 45 and 2) JavaFX 2.1.1 installed.  All of the plugins are enabled.

 

Is this something for me to pursue further or is it a problem of the website?  Same error comes up in both IE 11 and Chrome 31.0.1650.163 m.

 

Thanks for your help; I really need to access this part of the website tonight.

 

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#2 hamluis

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Posted 27 December 2013 - 11:35 AM

May help, courtesy of Google:  http://javaeesupportpatterns.blogspot.com/2012/01/javalangnullpointerexception-how-to.html .

 

Other Google Links On Error

 

Louis



#3 jackiemarie

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Posted 27 December 2013 - 12:53 PM

Thank you, hamluis.  I saw these same links on Google last night, but honestly  I couldn't act on them because it looked like developer stuff (I couldn't understand the instructions).

The clerk's office that I spoke with this morning said they didn't really understand it either, but I got at the info I needed through another source.

Thanks again for responding.

jackiemarie


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#4 jackiemarie

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Posted 27 December 2013 - 01:00 PM

Since you're so knowledgeable, let me ask another question.

In the past few weeks, whenever I open a pdf document that's been saved to the hard drive, the doc will open up, but Adobe stops responding almost immediately.  The whole system has frozen a couple of times; if I don't touch another key and wait about 60 seconds or so, the "Adobe not responding" goes away from the blue title line at the top--sometimes the Adobe stuff on the right won't load for a couple of minutes.  

Are you aware of a problem with this?  I've never had any trouble with Adobe or pdf before.

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#5 hamluis

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Posted 27 December 2013 - 01:41 PM

Well...files may routinely become cross-linked or otherwise inappropriately linked to an .exe.  Running chkdsk /r command (possibly followed by defragging the Windows partition) would be what I would suggest/do.

 

Then again, if situation persists...I would uninstall/reinstall Adobe since the files may be damaged beyond the Windows tools ability to overcome the problem.

 

Louis






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