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windows 8.1 error DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

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#1 tyao12345


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Posted 26 December 2013 - 09:50 PM



starting today whenever I run DOTA 2 after playing it for about 10 minutes my computer gets a blue screen and i get this message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) then it gets to 100% and then restarts. any help would be helpful


laptop specs:

Samsung series 5 np510r5e-a02ub

processor: Intel® Core™ i7-3537U Processor

graphics: Intel® HD Graphics 4000

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#2 Anshad Edavana

Anshad Edavana

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  • Local time:10:51 AM

Posted 27 December 2013 - 05:41 AM



Please try the below steps.


1. Uninstall currently installed Intel HD graphic driver from the system.


2. Download and install this driver - https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23405/a08/Win64_15338.exe&lang=eng&Dwnldid=23405&ProductID=3712&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4000


3. Set "Intel HD Graphic" performance to "Maximum".


Please follow step 3 and 4 described in this tutorial - http://www.pvladov.com/2013/01/improve-intel-hd-graphics-performance.html

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