Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

windows 8.1 error DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)


  • Please log in to reply
1 reply to this topic

#1 tyao12345

tyao12345

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:21 PM

Posted 26 December 2013 - 09:50 PM

hello, 

 

starting today whenever I run DOTA 2 after playing it for about 10 minutes my computer gets a blue screen and i get this message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) then it gets to 100% and then restarts. any help would be helpful

 

laptop specs:

Samsung series 5 np510r5e-a02ub

processor: Intel® Core™ i7-3537U Processor

graphics: Intel® HD Graphics 4000



BC AdBot (Login to Remove)

 


#2 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:10:51 AM

Posted 27 December 2013 - 05:41 AM

Hi

 

Please try the below steps.

 

1. Uninstall currently installed Intel HD graphic driver from the system.

 

2. Download and install this driver - https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23405/a08/Win64_15338.exe&lang=eng&Dwnldid=23405&ProductID=3712&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4000

 

3. Set "Intel HD Graphic" performance to "Maximum".

 

Please follow step 3 and 4 described in this tutorial - http://www.pvladov.com/2013/01/improve-intel-hd-graphics-performance.html






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users