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sfc /scannow issue!


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#1 jbradvi9

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Posted 26 December 2013 - 09:18 PM

I really doubt I will get rid of that at this point but I have just faith....It started several years ago when I clicked on a file downloaded from a p2p program setup.exe nearly 20 MB after what nothing happened for about an hour and then on int. explorer and windows explorer showed up a message stating 'your  pc is infected!!'.The machine started acting strangly!At the first point I tried system restore but it didn't work it couldnt restore to any of previous dates.I tried reinstalling windows but after all the job pc was still unresponsive.I went to some registered tehnicians but after their work all become the same after a couple of days.I used bios updates to flash the bios chip and after that used a utility to compare the bios file and the file used to update bios.They didn't match so I used an uncorrupted windows based live cd to flash again and at the second time they were identical.I enabled write protection in bios.Now I tried to just reinstall xp but the machine is still pretty unrensponsive.

1.it can't be hardware related because windows based live cd and some linux live cd-s work properly.

2.on sfc /scannow the system asks for windows xp cd that shouldn't do if there is no problem.

3.I wiped the whole hdd before reinstalling the os so the root malware file which is obviously a downloader couldn't reside on hdd.

4.the pc is strangely slow on detecting boot devices(this issue come up after the last bios flashing which was successful.(?))

5.there is also a streaming video and audio issue in windows(random,intense crackling,rustling or stuttering and abnormal video sequence) which is not happening on linux-es and survives reformat too but is likely caused by other kind of malware (warez sites).

6.random but frequent delay in opening and closing programs reaching web addresses,taskbar,start menu,'all programs' menu,buttons that remain pressed up  a minute after the mouse button is released...

7.I have an USB disk 512 MB but I have it just 3 months so malware isn't there too.

 

I shall be really surprised if someone solve  this problem!

 

P.S.

I tried help forums before and all diagnostic tools(like otl,gmer,eset,combofix) haven't find malware so far.....



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#2 boopme

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Posted 27 December 2013 - 02:14 PM

Moved to Anti-Virus and Anti-Malware Software


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 noknojon

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Posted 28 December 2013 - 10:02 PM

Hello -

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe icon (padlock)
* Follow the onscreen instructions inside of the black box.

* If the program seems to stall, it is just gathering information
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.

 

Thank You -



#4 jbradvi9

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Posted 29 December 2013 - 04:13 PM

Thank You for trying to solve this problem.Here is checkup.txt content:

 

 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Please wait while WMIC is being installed.d 
ECHO is off.
ECHO is off.
ECHO is off.
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Ad-Aware 
 Adobe Flash Player 11.9.900.170  
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Mozilla Firefox (26.0) 
 Google Chrome 31.0.1650.63  
````````Process Check: objlist.exe by Laurent````````  
 Ad-Aware AAWService.exe is disabled! 
 Ad-Aware AAWTray.exe is disabled! 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5152.0\AdAwareService.exe 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5152.0\AdAwareTray.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C::  
````````````````````End of Log`````````````````````` 


#5 noknojon

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Posted 29 December 2013 - 04:36 PM

Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5152.0\AdAwareService.exe
Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5152.0\AdAwareTray.exe

These programs are not working or are having problems.

 

Please uninstall them from Control Panel > Programs and Features.

 

Now install Microsoft Security Essentials from the link below
http://go.microsoft.com/fwlink/?LinkID=231276

 

Thank You -



#6 noknojon

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Posted 29 December 2013 - 09:34 PM

See directions To uninstall Ad-Aware Antivirus
There are several sets for you to follow to make it easier.

 

Thank You -



#7 jbradvi9

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Posted 29 December 2013 - 11:17 PM

OK. Here is a new report:

 

 Results of screen317's Security Check version 0.99.77  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 11.9.900.170  
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Mozilla Firefox (26.0) 
 Google Chrome 31.0.1650.63  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C::  
````````````````````End of Log`````````````````````` 


#8 noknojon

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Posted 29 December 2013 - 11:33 PM

:cool: Looks a whole lot better -

 

To go back to the title of this topic (sfc /scannow issue!) Please list the current issue.

 

If you wish to perform sfc /scannow correctly on a fully updated XP, you will need a XP SP3 CD.

Go - Start > Run box > Type > sfc /scannow and Press Enter or OK and insert the CD when requested.

This will check installed files against your CD and make corrections where needed.

NOTE the space between the c and / as it must be there to work.

Allow 15 to 20 minutes and do NOT touch the keyboard while this runs -

 

Once this completes, please tell us about any other problems that you are having.

 

Thank You -



#9 noknojon

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Posted 29 December 2013 - 11:39 PM

Once you complete any other problem solving please do this

 

Download Malwarebytes' Anti-Malware Free (aka MBAM): to your desktop.
- Do not accept the Free Trial Version at this time -
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Full Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer if requested.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

 

Now update us with your basic problems again.

 

Thank You -



#10 jbradvi9

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Posted 30 December 2013 - 01:02 PM

I did so but afer this had completed i ran the command again without the CD inserted and there was the prompting for the CD to be inserted again so  something is definitely wrong.Mbam found just 9 pup-s and one as it indicates trojan but this app I downloaded from softpedia just to see is there a downloader activity on my pc...

The registry value is for ad-aware which was uninstalled.

I recently did a reformat after flashing BIOS-chip but all looked good until I created a internet connection(wireless):the system began acting unresponsively and keeps still that behaviour .

Symptoms:

1.windows react after a period while dragging(5-10 sec)

2.windows move without smooth(do little steps)

3.the same web page loads sometimes in 2 seconds but more often more than 1-2 min....

4.lose of connection is random but frequent.

5.windows explorer frezzes while opening directories.

6.a program (e.c.adobe reader or winrar)  has problems using the scrollbar or double click on items....

7.streaming video and audio have noise while playing but offline videos play without any noise...(?)

 

Here is the mbam log:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.12.30.01
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Korisnik :: NONE-89D6FD0808 [administrator]
 
30.12.2013 9:24:33
mbam-log-2013-12-30 (09-24-33).txt
 
Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 274197
Time elapsed: 1 hour(s), 19 minute(s), 1 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Search Protection (PUP.Optional.SearchProtection.A) -> Data: C:\Documents and Settings\All Users\Application Data\Search Protection\SearchProtection.exe -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 3
C:\Documents and Settings\Korisnik\Application Data\OpenCandy (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Korisnik\Application Data\OpenCandy\DBB7ED5418AF49EABE7E76FED72CA5C0 (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Korisnik\Application Data\OpenCandy\OpenCandy_DBB7ED5418AF49EABE7E76FED72CA5C0 (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
 
Files Detected: 6
C:\Documents and Settings\Korisnik\Local Settings\Temporary Internet Files\Content.IE5\6MTOQLTU\stubinst_pkg_en-eu[1].cab (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Korisnik\My Documents\Downloads\SoftonicDownloader_for_realtek-hd-audio-drivers.exe (PUP.Optional.Softonic.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Korisnik\My Documents\Downloads\NetstatViewer.zip (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP9\A0002168.exe (PUP.Optional.OpenCandy.A) -> Quarantined and deleted successfully.
D:\New Folder\Downloads\PowerISO57.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Korisnik\Application Data\OpenCandy\DBB7ED5418AF49EABE7E76FED72CA5C0\Trial-14.0.1000.88_en-US_1004739_ROW-EN.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
 
(end)


#11 noknojon

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Posted 30 December 2013 - 05:23 PM

I did so but afer this had completed i ran the command again without the CD inserted and there was the prompting for the CD to be inserted again so  something is definitely wrong

My XP has never run a sfc /scannow without wanting the CD. I call this Normal -

 

From MBAM this C:\Documents and Settings\Korisnik\My Documents\Downloads\NetstatViewer.zip (Trojan.Agent) is / was your main problem. Please Re-run a Full Scan and post the results. This is on top of the several minor problems it found.

 

These 2 items Search Protection (PUP.Optional.SearchProtection.A) and OpenCandy (PUP.Optional.OpenCandy) often cause concern for a few people.

 

all looked good until I created a internet connection(wireless):the system began acting unresponsively and keeps still that behaviour .

I am not able to diagnose the internet connection, that is what you pay your ISP for.

Do you have all the same problems with Wired internet ??

 

Last option -

Run ESETOnlineScanner Please use Internet Explorer as the scanner uses ActiveX
If you will not use Internet Explorer, please see 3 - 1 & 3 - 2
1 .Hold down Control (Ctrl) key, and click on This link to open ESET OnlineScan in a new window.
2 .Click the eset online button.
3 .For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
3 - 1 .Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
3 - 2 .Double click on esetsmartinstaller_enu on your desktop.
4 .Check "YES, I accept the Terms of Use."
5 .Click the Start button.
6 .Accept any security warnings from your browser.
7 .Under scan settings, check "Scan Archives" and "Remove found threats"
8 .Click Advanced settings and select the following:
* Scan potentially unwanted applications
* Scan for potentially unsafe applications
* Enable Anti-Stealth technology

9 .ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this will take some time.
* My last scan on my XP 80% free space took 1.20 hours
10 .When the scan completes, click List Threats
11 .Click Export, and save the file to your desktop using a unique name, such as ESETScan.
- Include the contents of this report in your next reply.
12 .Click the Back button.
13 .Click the Finish button.
* NOTE:Sometimes if ESET finds no infections it will not create a log.

 

 

(After you post the log)Finish with -

Clear Cache / Temp Files
Download TFC by OldTimer to your desktop
• Please double-click TFC.exe to run it.
For Vista, Win 7 / 8 right-click on the file and choose Run As Administrator.
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process.
• Once it's finished it may reboot your machine.
• If it does not, please manually reboot the machine yourself to ensure a complete clean.

 

 

Thank You -



#12 jbradvi9

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Posted 31 December 2013 - 09:24 AM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.12.30.01
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Korisnik :: NONE-89D6FD0808 [administrator]
 
31.12.2013 0:57:01
mbam-log-2013-12-31 (00-57-01).txt
 
Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 274214
Time elapsed: 1 hour(s), 13 minute(s), 24 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)


#13 jbradvi9

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Posted 31 December 2013 - 09:25 AM

Eset.txt:
C:\Documents and Settings\Korisnik\Local Settings\Temporary Internet Files\Content.IE5\R2RQHLH0\update30701003[1].zip multiple threats deleted - quarantined
C:\Documents and Settings\Korisnik\My Documents\Downloads\cdbxp_setup_4.5.2.4291.exe Win32/OpenCandy application cleaned by deleting - quarantined
C:\Documents and Settings\Korisnik\My Documents\Downloads\FreeVideoToFlashConverter.exe Win32/OpenCandy application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP19\A0005427.exe a variant of Win32/Toolbar.Visicom.C application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP30\A0012231.exe Win32/Malavida.A application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP32\A0012420.dll a variant of Win32/Toolbar.Visicom.B application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP32\A0012421.dll a variant of Win32/Toolbar.Visicom.A application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP32\A0012422.dll a variant of Win32/Toolbar.Visicom.A application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP32\A0012423.exe a variant of Win32/Toolbar.Visicom.C application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP32\A0012431.exe a variant of Win32/Toolbar.Visicom.C application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP32\A0012435.dll a variant of Win32/Toolbar.Visicom.A application cleaned by deleting - quarantined
C:\System Volume Information\_restore{45DB38DA-D7F9-41C3-9146-ED3034EA674D}\RP32\A0012440.exe a variant of Win32/Toolbar.Visicom.C application cleaned by deleting - quarantined
D:\New Folder\Preuzimanja\Setup_HiddenFileFinder.exe a variant of Win32/SecurityXploded.A application cleaned by deleting - quarantined
D:\xx\spsetup122.exe Win32/Bundled.Toolbar.Google.D application cleaned by deleting - quarantined


#14 jbradvi9

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Posted 31 December 2013 - 09:39 AM

Still same problems!



#15 noknojon

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Posted 31 December 2013 - 04:57 PM

ESET mainly ripped small items, so not much there .......

This area is not for diagnosing problems, more for advice etc. on Antivirus problems.

 

As there have been no other responses, please see below -

 

Sorry if you are still having problems, but the Experts may be better to help you.

 

If you want more assistance, please follow the instructions in the Preparation Guide For Requesting Help starting at Step #6.

 

NOTE - If you are unable to complete any step, still post the topic and leave a full description of your problems.

 

When you have done that, start a new topic and post the required logs to  Virus, Trojan, Spyware, and Malware Removal Logs forum, where the Experts work from, NOT Here, for assistance by the Malware Response Team Experts.

 

Please Use Copy / Paste for your responses, and Do Not Attach them unless your helper requests this.

 

If HelpBot responds to your topic, please follw his Step #1 so the team will be notified.

 

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

Thank You -


Edited by noknojon, 31 December 2013 - 04:59 PM.





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