Mod Edit: Moved to Am I Infected ~~ boopme
I have Windows 7 64 bit, WLM 2012.
Received this message on WLM:
Server Error: 4402
Windows Live Mail Error ID: 0x8DE00002
Tried control panel solution to repair Windows Essentials components- no changes, still did not receive or send.
Added another account - now I have two or three of everything and none of the accounts receive or send.
Tried unistall, reinstall WLM - no changes. still did not receive or send
Tried uninstall, reinstall Windows Essentials - no changes still did not receive or send
deleted duplicate accounts - still did not receive or send.
Deleted WLM account, did a system restore, then reinstalled WLM, and added my account again and now have two of everything, plus lost some folders and all contacts.
I can send and receive on Hotmail on line, however the email folders will not sync between on line Outlook and WLM, nor will the contacts.
Did an "SFC /SCANNOW and no problems were found.
when I click on help (?) in WLM, it brings me to Windows Movie Maker q and a on the web.
tried regedit solution given to similar problem (delete key "ssl.live.com_MBI_SSL) - howerver, there is no such key on my computer in "Computer\HKEY_CURRENT_USER\Software\Microsofwindows Live\Communications Cl9ients\Shared\Policies"
sfc /scannow found no problems
malwarebytes anti-malware detected 24 registry keys and log stated 'no action taken'.
Windows hotmail on line and WLM always opens up twice - hard to explain, but when open hotmail, one has to wait until it reloads itself to open anything or delete anything - or it just ignores anything one does. After it reloads itself, it will work sometimes.
have posted this on Dec 22 to Microsoft forum, but have not had any replies.
Please advise. I have many emails that are important to my work. thank you. Lu
Edited by boopme, 26 December 2013 - 06:50 PM.