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Video Card freaking out after installing new RAM


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#1 Osd3001

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Posted 25 December 2013 - 05:00 PM

Hello, I would like some help on a certain issue I have.

A few hours ago, I installed 8 GB of RAM on my HP Slimline s5-1200z computer to replace the old 4 GB of RAM that I originally had.

However, when I started up my computer... The graphics would sometimes flicker, and when I play some games, the graphics scramble in odd positions, and on occasion, the AMD video card would crash and restart, which has been a major annoyance to me by freezing the whole screen when trying to restart the video card. I tried updating the graphics card, but to no avail at all. It would be appreciated if someone can help me, thanks!  :thumbup2:

Here is my specifications:

 

Operating System
Windows 7 Home Premium 64-bit SP1
 
AMD A8-3800
Cores 4
Threads 4
Name AMD A8-3800
Code Name Llano
Package Socket FM1 (905)
Technology 32nm
Specification AMD A8-3800 APU with Radeon HD Graphics
Family F
Extended Family 12
Model 1
Extended Model 1
Stepping 0
Revision LN1-B0
Instructions MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, AMD 64, NX, VMX
Virtualization Supported, Enabled
Hyperthreading Not supported
Fan Speed 2369 RPM
Bus Speed 99.8 MHz
Stock Core Speed 2400 MHz
Stock Bus Speed 100 MHz
Average Temperature 50 °C
Caches
L1 Data Cache Size 4 x 64 KBytes
L1 Instructions Cache Size 4 x 64 KBytes
L2 Unified Cache Size 4 x 1024 KBytes
 
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size 8192 MBytes
DRAM Frequency 665.5 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Bank Cycle Time (tRC) 33 clocks
Physical Memory
Memory Usage 32 %
Total Physical 7.49 GB
Available Physical 5.03 GB
Total Virtual 15 GB
Available Virtual 12 GB
SPD
Number Of SPD Modules 2
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer PNY Electronics
Max Bandwidth PC3-10700 (667 MHz)
Part Number 64C0MHHHJ-HS
Serial Number 2B410000
Week/year 34 / 13
JEDEC #6
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 28
tRC 38
Voltage 1.500 V
JEDEC #5
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #4
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #2
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #1
Frequency 381.0 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 14
tRC 19
Voltage 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer PNY Electronics
Max Bandwidth PC3-10700 (667 MHz)
Part Number 64C0MHHHJ-HS
Serial Number F02D0000
Week/year 37 / 13
JEDEC #6
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 28
tRC 38
Voltage 1.500 V
JEDEC #5
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #4
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #2
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #1
Frequency 381.0 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 14
tRC 19
Voltage 1.500 V
 
ATI AMD Radeon HD 6550D Graphics 
Manufacturer ATI
Model AMD Radeon HD 6550D Graphics
GPU Sumo
Device ID 1002-9640
Subvendor HP (103C)
Current Performance Level Level 0
Voltage 1.150 V
Technology 32 nm
Release Date Jun 15, 2011
DirectX Support 11.0
DirectX Shader Model 5.0
OpenGL Support 4.0
GPU Clock 600.0 MHz
Temperature 51 °C
Core Voltage 1.000 V
Bios Core Clock 200.00
Bios Mem Clock 667.00
Driver version 8.892.1.1000
ROPs 8
Shaders 400 unified
Memory Type DDR3
Memory 512 MB
Pixel Fillrate 4.8 GPixels/s
Bandwidth 21.3 GB/s
Count of performance levels : 2
Level 1
GPU Clock 282 MHz
Memory Clock 667 MHz
Level 2
GPU Clock 600 MHz
Memory Clock 667 MHz

 

 



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#2 hamluis

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Posted 26 December 2013 - 10:01 AM

FWIW:  http://www.tomshardware.com/forum/283499-29-3850-radeon-6550d-make-difference .

 

Louis



#3 zingo156

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Posted 10 January 2014 - 01:53 PM

If you are using the onboard or in this case in cpu video card: Specification AMD A8-3800 APU with Radeon HD Graphics, I would suspect that your new ram has a problem, apu's share the systems ram for video ram. If you know how to burn a cd and boot to it, I recommend you download memtest86

 

Download - Pre-Compiled Bootable ISO (.zip)

Burn that to a cd and on boot either hit esc or f9 (on most hp's) to get to the boot menu and boot from the dvd or cd drive.

 

Let the test run through 3 passes. Since you have 8gb of ram this may take several hours. If you see any errors at all then I would suspect the ram or the ram settings in bios to be causing the issue.

 

Make sure that the ram that you have is completely compatible and that your latencies and voltage match the rams reported specs in bios.

If all the settings look good and you still have errors in memtest86, rma the ram and get a new set.


If I am helping you with a problem and I have not responded within 48 hours please send me a PM.




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