Please download MINITOOLBOX and run it.
Checkmark following boxes:
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.
Download Security Check by screen317 from here.
- Save it to your Desktop.
- Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
- A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
Update and do a quick scan with Malwarebytes remove all that it finds and reboot.
Post the log here,
- Please download Adware cleaner from the link below.
- Save it to your desktop.
- Right click run as admin.
- Hit the scan button.
- Allow completion.
- Make sure all items are ticked.
- Hit the clean button.
- Even if no items are displayed to be ticked hit the clean button anyway.
- The machine will reboot this is normal.
- Post the log in your next reply.
Please download JRT from here & double click to start the program.
- Hit any key when prompted and allow it to run through it's process.
- Post the log when it's finished.