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4 out of 8 gb of ram is detected/being "used"


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#1 Gskrub6

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Posted 24 December 2013 - 06:50 PM

I am having an issue with my computer.. it seems as though i cannot get my mobo to read more than 4gb of ram.. no matter what cards i put in it only seems to pick up 2 of them slots a2 and b2.. i have updated my bios and have verified all the memory works however it just will not pick it up that i have 8 gb install please help!..

 

Warm reguards,

 

Gabriel



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#2 cryptodan

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Posted 24 December 2013 - 06:51 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 Gskrub6

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Posted 24 December 2013 - 06:57 PM

http://speccy.piriform.com/results/Mym82FHN8D7cmBDQPDIZb8a



#4 Greg62702

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Posted 24 December 2013 - 07:00 PM

It is showing that 8gb is being detected.  Post a screenshot from System in Control Panel, along with from the Performance tab from Task Manager.  You could if you want to, download CPU-Z and post a screenshot from that for grins, but I bet it will show 8gb being seen by your OS.



#5 Gskrub6

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Posted 24 December 2013 - 07:04 PM

it is showing 4 gb here and it is also showing 4 gb in my bios i can't figure it out it confuses me... it also shows 4 gigs on my task mgr..

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#6 Gskrub6

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Posted 24 December 2013 - 07:13 PM

here is the tskmngr

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#7 Gskrub6

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Posted 24 December 2013 - 07:20 PM

So am I an idiot or am I having an Issue?



#8 Greg62702

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Posted 24 December 2013 - 07:21 PM

Check eMachines website for a bios update, or check to see if the bios has a feature called "Memory Mapping".  What is the model of your eMachines computer?  See http://www.sevenforums.com/hardware-devices/25091-windows-7-64-bit-only-using-3-24-4gb-ram.html  Also the Video if onboard, may be taking 1gb from the total RAM installed.



#9 Greg62702

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Posted 24 December 2013 - 07:22 PM

So am I an idiot or am I having an Issue?

No one stated that you were an idiot.  The issue is related mostly to the bios, when you come across this.



#10 Gskrub6

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Posted 24 December 2013 - 07:26 PM

 

So am I an idiot or am I having an Issue?

No one stated that you were an idiot.  The issue is related mostly to the bios, when you come across this.

 

I know lawlz it was just a simple statement and I actually redid my entire computer and just used this old harddisk so i am not running an emachines mobo i am using an asrock z75 pro3



#11 Greg62702

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Posted 24 December 2013 - 08:15 PM

 

 

So am I an idiot or am I having an Issue?

No one stated that you were an idiot.  The issue is related mostly to the bios, when you come across this.

 

I know lawlz it was just a simple statement and I actually redid my entire computer and just used this old harddisk so i am not running an emachines mobo i am using an asrock z75 pro3

 

Again you are going to have to check for a bios update for that motherboard, regardless what brand it is.



#12 Gskrub6

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Posted 24 December 2013 - 08:22 PM

up-to-date and still nothing i even played with the bios settings.. I can't seem to find anything that will allow me to make these work... :-/ maybe i am sol and need to upgrade my ram O.o



#13 cryptodan

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Posted 24 December 2013 - 08:27 PM

The ram you have is not listed as being compatible with your motherboard as listed here:

 

http://www.asrock.com/mb/Intel/Z75%20Pro3/?cat=Memory



#14 Gskrub6

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Posted 24 December 2013 - 08:29 PM

yeah I was just reading that aswell... Sorry for wasting your time my friend lol, sigh i suppose i should of read up on the matter more thoroughly thanks for your time sir!






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