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Windows 7 updates...


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#1 2ezie

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Posted 24 December 2013 - 06:30 PM

Hello all, 

I have a HP laptop running Windows 7.  2 weeks after purchasing my laptop, after doing the automatic updates, my laptop was wiped of all information and would not function. The place I purchased it from said it was not their problem. After speaking with Microsoft, they sent me a new Windows 7 disc (for a fee) and guided my through what I needed to do.   Through all this I spoke with 3 people...IT expert, IT department of where I purchased and Microsoft.  1 of them told me I should never do the automatic updates and told me to turn them off.    What is your opinion?  I have turned them off but feel I should not have. Now there are several updates to do, but scared to let them run.   Any help much appreciated. 



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#2 sikntired

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Posted 24 December 2013 - 07:31 PM

I don't understand MS telling you to turn off Automatic Updating. That is the setting that I have used for years without any ramifications.

However, you have some other options if you so choose by utilizing the dropdown menu.

As we all know, some updates have caused problems for users in the past and those particular updates can be uninstalled and then reinstalled once a patch has been provided.

I understand your anxiety but updates are necessary for the integrity of your system.

Hope this helps and good luck




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