Hi, and thank you for this helpful site. The pc running windows 7 32bit and NOD4 stopped updating. About the same time a message would pop up during start up. The message is as follows.
c:\users\end user\appdata\local\bvworks\vorbisfile_d.dll failed to load
I also noticed that nod was out of spec so I attempted to load the outstanding updates. All but one loaded. The one that didn't load said it had a virus and couldn't load so I went to the Microsoft website and got the same response. it is "security update for windows 7 (kb2847927)" it is labeled as an important update.
I ran nod, ccleaner, and malware, then took the drive out and ran the Microsoft virus scan from my one laptop with the other drive attached as a portable drive and found a worm and another malware. Once cleaned I ran it again and got nothing, so I then hooked the drive to my work pc and got another hit on malware and cleaned it.
Once I put the drive back in the laptop the error is still there. When I look at ccleaner the only thing that has been loaded recently is thunderbird email (I think this must be an update since this is the mail he uses)
Fast forward to today. I downloaded and ran several spyware, antivirus, and malware apps. When I ran Rkill the Zeroaccess message came up and I have not be able to get rid of it. When NOD was not updating I uninstalled it and found a copy of defender was causing issues with installing av and malware software. I have since been able to get the software to load.
Thanks for your help.
Edited by hamluis, 24 December 2013 - 06:29 PM.
Moved from Win 7 to Am I Infected - Hamluis.