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Redirect?


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21 replies to this topic

#1 Rick605

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Posted 24 December 2013 - 12:51 AM

A couple of days ago when I opened my firefox browser it opened to something called survey monkey instead of my start page.

 

A little while ago while I tried going to hotmail from the dropdown menu it sent me to ebay. no ebay isn't one of the options in the dropdown menu.

 

I've run avira, superantispyware and have run malewarebytes in safe mode but nothing shows up.

 

Help?Attached File  dds.txt1.txt   15.33KB   3 downloadsAttached File  attach.txt   30.7KB   1 downloads


Edited by Rick605, 24 December 2013 - 01:03 AM.


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#2 gringo_pr

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Posted 24 December 2013 - 09:32 AM


Hello Rick605

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Rick605

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Posted 24 December 2013 - 11:25 AM

The redirects have only happened twice in about a week so I'm not sure if it's still going to do it or not. Here are the logs.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Microsoft Windows XP x86
Ran by HP_Administrator on Tue 12/24/2013 at 11:11:01.82
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A2F6A277-81D5-4616-8B45-66733E3AAD7C}



~~~ Files

Successfully deleted: [File] "C:\Documents and Settings\HP_Administrator\appdata\locallow\SkwConfig.bin"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\cre"
Successfully deleted: [Folder] "C:\Program Files\coupons"
Successfully deleted: [Folder] "C:\Program Files\utorrentcontrol2"
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\start menu\programs\hot deals"



~~~ FireFox

Failed to delete: [File] "C:\Program Files\Mozilla Firefox\searchplugins\bing.xml.old"
Successfully deleted: [File] C:\Documents and Settings\HP_Administrator\Application Data\mozilla\firefox\profiles\5ekgiw5z.default\searchplugins\bing-zugo.xml
Successfully deleted the following from C:\Documents and Settings\HP_Administrator\Application Data\mozilla\firefox\profiles\5ekgiw5z.default\prefs.js

user_pref("extensions.alexa.searchconf", "{\n  \"google\" : {\n     \"urlexp\" : \"hxxp(s)?:\\\\/\\\\/www\\\\.google\\\\..*\\\\/.*[?#&]q=([^&]+)\",\n     \"rankometer\" :  {\n
Emptied folder: C:\Documents and Settings\HP_Administrator\Application Data\mozilla\firefox\profiles\5ekgiw5z.default\minidumps [7 files]



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaff
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaff





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 12/24/2013 at 11:17:14.39
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

# AdwCleaner v3.016 - Report created 24/12/2013 at 10:43:57
# Updated 23/12/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : HP_Administrator - RICKCOMPUTER
# Running from : C:\Documents and Settings\HP_Administrator\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5ekgiw5z.default\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Ask.com.tmp
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5ekgiw5z.default\prefs.js ]


-\\ Google Chrome v32.0.1700.41

[ File : C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [34172 octets] - [13/11/2013 17:13:27]
AdwCleaner[R1].txt - [10215 octets] - [14/11/2013 10:29:21]
AdwCleaner[R2].txt - [10587 octets] - [14/11/2013 10:33:41]
AdwCleaner[R3].txt - [11521 octets] - [14/11/2013 11:51:22]
AdwCleaner[R4].txt - [11510 octets] - [14/11/2013 12:09:51]
AdwCleaner[R5].txt - [10827 octets] - [14/11/2013 14:02:23]
AdwCleaner[R6].txt - [10431 octets] - [14/11/2013 15:42:31]
AdwCleaner[R7].txt - [2276 octets] - [24/12/2013 10:40:40]
AdwCleaner[S0].txt - [34874 octets] - [13/11/2013 17:18:06]
AdwCleaner[S1].txt - [10899 octets] - [14/11/2013 10:38:28]
AdwCleaner[S2].txt - [11847 octets] - [14/11/2013 11:53:41]
AdwCleaner[S3].txt - [11811 octets] - [14/11/2013 12:12:02]
AdwCleaner[S4].txt - [11091 octets] - [14/11/2013 14:04:36]
AdwCleaner[S5].txt - [10678 octets] - [14/11/2013 15:44:04]
AdwCleaner[S6].txt - [2205 octets] - [24/12/2013 10:43:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S6].txt - [2265 octets] ##########
 



#4 gringo_pr

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Posted 24 December 2013 - 11:44 AM


Hello Rick605

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Rick605

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Posted 24 December 2013 - 01:36 PM

I've only opened the browser and connected to Yahoo to open this. So I'm not sure how everything is as of yet. I had to choose firefox as my default browser.

 

I'm also missing toolbars....Yahoo and one other.

 

 

ComboFix 13-12-24.02 - HP_Administrator 12/24/2013  12:57:12.6.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1015.286 [GMT -5:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
AV: Avira Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\WINDOWS
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\HP_Administrator\Desktop\beb?_con_hipo_y_su_colega.wmv
c:\documents and settings\HP_Administrator\Desktop\beb?_con_hipo_y_su_colega.wmv
c:\documents and settings\HP_Administrator\WINDOWS
C:\VDM61.tmp
C:\VDM62.tmp
C:\VDM7D.tmp
C:\VDM7E.tmp
c:\windows\system32\config\systemprofile\WINDOWS
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-24 to 2013-12-24  )))))))))))))))))))))))))))))))
.
.
2013-12-24 16:10 . 2013-12-24 16:10    --------    d-----w-    c:\windows\ERUNT
2013-12-18 08:54 . 2013-12-18 08:54    --------    d-----w-    c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2013-12-11 02:01 . 2013-12-11 02:01    --------    d-----w-    c:\documents and settings\HP_Administrator\Local Settings\Application Data\Citrix
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-10 22:29 . 2012-05-08 21:02    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-12-10 22:29 . 2011-06-03 22:01    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-13 02:59 . 2004-08-11 02:00    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-13 02:55 . 2013-06-19 16:01    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-11-13 02:55 . 2012-12-12 23:18    145408    ----a-w-    c:\windows\system32\javacpl.cpl
2013-11-07 05:38 . 2004-08-10 19:00    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2009-05-01 17:18    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2004-08-10 19:00    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2004-08-10 19:00    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2004-08-10 19:00    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2004-08-10 19:00    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 07:57 . 2004-08-10 19:00    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-10-29 00:45 . 2004-08-10 19:00    385024    ------w-    c:\windows\system32\html.iec
2013-10-23 23:45 . 2004-08-10 19:00    172032    ----a-w-    c:\windows\system32\scrrun.dll
2013-10-12 15:56 . 2004-08-10 19:00    278528    ----a-w-    c:\windows\system32\oakley.dll
2013-10-09 13:12 . 2004-08-10 19:00    287744    ----a-w-    c:\windows\system32\gdi32.dll
2013-10-07 10:59 . 2004-08-10 19:00    603136    ----a-w-    c:\windows\system32\crypt32.dll
2013-10-02 17:52 . 2009-10-19 16:40    73728    ----a-w-    c:\windows\ALCFDRTM.VER
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-12-24 5625624]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-08 77824]
"HPHUPD08"="c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 49152]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-26 245760]
"SMSERIAL"="sm56hlpr.exe" [2005-01-24 544768]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2012-03-02 296056]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2012-08-08 348664]
"WD Quick View"="c:\program files\Western Digital\WD Quick View\WDDMStatus.exe" [2012-06-14 5235128]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-09-14 59720]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-12 282624]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-1-21 2057536]
WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe View=show_in_tray
.
 
View=show_in_tray [2010-1-21 9136960]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-08-17 113024]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk * \0BootDefrag.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Secunia PSI Tray.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Secunia PSI Tray.lnk
backup=c:\windows\pss\Secunia PSI Tray.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates from HP.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Updates from HP.lnk
backup=c:\windows\pss\Updates from HP.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDDMStatus.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDDMStatus.lnk
backup=c:\windows\pss\WDDMStatus.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDSmartWare.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDSmartWare.lnk
backup=c:\windows\pss\WDSmartWare.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^Dropbox.lnk]
path=c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\Dropbox.lnk
backup=c:\windows\pss\Dropbox.lnkStartup
.
[HKLM\~\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2011-05-31 23:08    136176    ----atw-    c:\documents and settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-05-12 13:12    49152    ----a-w-    c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-10-19 10:31    152392    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
2005-05-11 00:50    253952    ----a-w-    c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12    1695232    ----a-w-    c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2005-06-08 18:03    114688    ----a-w-    c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-10-25 08:12    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2013-02-28 22:50    18642024    ----a-r-    c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Documents and Settings\\HP_Administrator\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Documents and Settings\\HP_Administrator\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"443:UDP"= 443:UDP:*:Disabled:ooVoo UDP port 443
"37674:TCP"= 37674:TCP:*:Disabled:ooVoo TCP port 37674
"37674:UDP"= 37674:UDP:*:Disabled:ooVoo UDP port 37674
"37675:UDP"= 37675:UDP:*:Disabled:ooVoo UDP port 37675
.
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [6/13/2012 7:46 PM 36000]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2/29/2008 3:03 PM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/29/2008 3:03 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [7/2/2010 5:20 AM 116608]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [6/13/2012 7:46 PM 86224]
R2 AntiVirWebService;Avira Web Protection;c:\program files\Avira\AntiVir Desktop\avwebgrd.exe [6/13/2012 7:46 PM 465360]
S0 BootDefragDriver;BootDefragDriver;c:\windows\system32\drivers\BootDefragDriver.sys --> c:\windows\system32\drivers\BootDefragDriver.sys [?]
S0 vsuopjoj;vsuopjoj;c:\windows\system32\drivers\cpbuftkv.sys --> c:\windows\system32\drivers\cpbuftkv.sys [?]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\DRIVERS\ivusb.sys --> c:\windows\system32\DRIVERS\ivusb.sys [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/16/2006 3:51 PM 12872]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [3/1/2013 5:40 PM 11520]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-12-05 07:28    1211344    ----a-w-    c:\program files\Google\Chrome\Application\32.0.1700.41\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-24 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-08 22:29]
.
2013-10-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 22:57]
.
2013-12-24 c:\windows\Tasks\GlaryInitialize 3.job
- c:\program files\Glary Utilities 3\Initialize.exe [2013-09-13 08:30]
.
2013-12-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-03 19:53]
.
2013-12-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-03 19:53]
.
2013-12-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063032971-3577186901-3716053099-1008Core.job
- c:\documents and settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-06-28 23:08]
.
2013-12-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063032971-3577186901-3716053099-1008UA.job
- c:\documents and settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-06-28 23:08]
.
2013-12-24 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-3063032971-3577186901-3716053099-1008.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-01-30 22:45]
.
2013-12-19 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-3063032971-3577186901-3716053099-1008.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-01-30 22:45]
.
.
------- Supplementary Scan -------
.
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
LSP: c:\program files\Avira\AntiVir Desktop\avsda.dll
Trusted Zone: secunia.com
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{7C9BB905-2FEA-4CC6-A00F-D88E2FD116E3}: NameServer = 8.26.56.26,156.154.70.22
FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5ekgiw5z.default\
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-11-14 17:02; {635abd67-4fe9-1b23-4f01-e679fa7484c1}; c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5ekgiw5z.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-TkBellExe - c:\program files\Common Files\Real\Update_OB\realsched.exe
AddRemove-Coupon Printer for Windows5.0.0.2 - c:\program files\Coupons\uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-12-24 13:12
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(692)
c:\program files\Avira\AntiVir Desktop\avsda.dll
.
- - - - - - - > 'explorer.exe'(3840)
c:\windows\system32\WININET.dll
c:\windows\TEMP\logishrd\LVPrcInj01.dll
c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Glary Utilities 3\Integrator.exe
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Java\jre7\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\documents and settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
c:\program files\Western Digital\WD Drive Manager\WDDriveService.exe
c:\program files\Western Digital\WD SmartWare\WDRulesEngine.exe
c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Western Digital\WD SmartWare\WDBackupEngine.exe
c:\windows\sm56hlpr.exe
c:\program files\Avira\AntiVir Desktop\avshadow.exe
c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\windows\eHome\ehmsas.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\windows\system32\dllhost.exe
c:\hp\KBD\KBD.EXE
.
**************************************************************************
.
Completion time: 2013-12-24  13:30:06 - machine was rebooted
ComboFix-quarantined-files.txt  2013-12-24 18:29
ComboFix2.txt  2010-02-23 22:44
ComboFix3.txt  2010-02-23 17:53
.
Pre-Run: 135,123,070,976 bytes free
Post-Run: 136,044,720,128 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect
.
- - End Of File - - FE9E98E1C2F07C18F0B0F8649D06A96B
0AC6D996BCE152AED9600E6D6B797E2E



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:45 PM

Posted 24 December 2013 - 08:48 PM

Hello Rick605

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 
ClearJavaCache::

Driver::
vsuopjoj
 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo

Edited by gringo_pr, 24 December 2013 - 08:49 PM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Rick605

Rick605
  • Topic Starter

  • Members
  • 353 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Connecticut
  • Local time:10:45 PM

Posted 24 December 2013 - 09:43 PM

It's taking a while for the browser to open. And I've had times when firefox has said (not responding) at the top.

 

 

ComboFix 13-12-24.02 - HP_Administrator 12/24/2013  21:10:30.7.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1015.407 [GMT -5:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\HP_Administrator\Desktop\CFScript.txt
AV: Avira Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\HP_Administrator\Desktop\beb?_con_hipo_y_su_colega.wmv
c:\documents and settings\HP_Administrator\Desktop\beb?_con_hipo_y_su_colega.wmv
c:\windows\TEMP\logishrd\LVPrcInj01.dll
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_vsuopjoj
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-25 to 2013-12-25  )))))))))))))))))))))))))))))))
.
.
2013-12-24 18:47 . 2013-12-25 02:24    --------    d-----w-    c:\windows\system32\NtmsData
2013-12-24 16:10 . 2013-12-24 16:10    --------    d-----w-    c:\windows\ERUNT
2013-12-18 08:54 . 2013-12-18 08:54    --------    d-----w-    c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2013-12-11 02:01 . 2013-12-11 02:01    --------    d-----w-    c:\documents and settings\HP_Administrator\Local Settings\Application Data\Citrix
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-10 22:29 . 2012-05-08 21:02    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-12-10 22:29 . 2011-06-03 22:01    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-13 02:59 . 2004-08-11 02:00    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-13 02:55 . 2013-06-19 16:01    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-11-13 02:55 . 2012-12-12 23:18    145408    ----a-w-    c:\windows\system32\javacpl.cpl
2013-11-07 05:38 . 2004-08-10 19:00    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2009-05-01 17:18    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2004-08-10 19:00    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2004-08-10 19:00    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2004-08-10 19:00    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2004-08-10 19:00    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 07:57 . 2004-08-10 19:00    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-10-29 00:45 . 2004-08-10 19:00    385024    ------w-    c:\windows\system32\html.iec
2013-10-23 23:45 . 2004-08-10 19:00    172032    ----a-w-    c:\windows\system32\scrrun.dll
2013-10-12 15:56 . 2004-08-10 19:00    278528    ----a-w-    c:\windows\system32\oakley.dll
2013-10-09 13:12 . 2004-08-10 19:00    287744    ----a-w-    c:\windows\system32\gdi32.dll
2013-10-07 10:59 . 2004-08-10 19:00    603136    ----a-w-    c:\windows\system32\crypt32.dll
2013-10-02 17:52 . 2009-10-19 16:40    73728    ----a-w-    c:\windows\ALCFDRTM.VER
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-12-24 5625624]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-08 77824]
"HPHUPD08"="c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 49152]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-26 245760]
"SMSERIAL"="sm56hlpr.exe" [2005-01-24 544768]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2012-03-02 296056]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2012-08-08 348664]
"WD Quick View"="c:\program files\Western Digital\WD Quick View\WDDMStatus.exe" [2012-06-14 5235128]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-09-14 59720]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-12 282624]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-1-21 2057536]
WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe View=show_in_tray
.
 
View=show_in_tray [2010-1-21 9136960]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-08-17 113024]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk * \0BootDefrag.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Secunia PSI Tray.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Secunia PSI Tray.lnk
backup=c:\windows\pss\Secunia PSI Tray.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates from HP.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Updates from HP.lnk
backup=c:\windows\pss\Updates from HP.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDDMStatus.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDDMStatus.lnk
backup=c:\windows\pss\WDDMStatus.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDSmartWare.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDSmartWare.lnk
backup=c:\windows\pss\WDSmartWare.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^Dropbox.lnk]
path=c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\Dropbox.lnk
backup=c:\windows\pss\Dropbox.lnkStartup
.
[HKLM\~\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2011-05-31 23:08    136176    ----atw-    c:\documents and settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-05-12 13:12    49152    ----a-w-    c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-10-19 10:31    152392    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
2005-05-11 00:50    253952    ----a-w-    c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12    1695232    ----a-w-    c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2005-06-08 18:03    114688    ----a-w-    c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-10-25 08:12    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2013-02-28 22:50    18642024    ----a-r-    c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Documents and Settings\\HP_Administrator\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Documents and Settings\\HP_Administrator\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"443:UDP"= 443:UDP:*:Disabled:ooVoo UDP port 443
"37674:TCP"= 37674:TCP:*:Disabled:ooVoo TCP port 37674
"37674:UDP"= 37674:UDP:*:Disabled:ooVoo UDP port 37674
"37675:UDP"= 37675:UDP:*:Disabled:ooVoo UDP port 37675
.
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [6/13/2012 7:46 PM 36000]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2/29/2008 3:03 PM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/29/2008 3:03 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [7/2/2010 5:20 AM 116608]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [6/13/2012 7:46 PM 86224]
R2 AntiVirWebService;Avira Web Protection;c:\program files\Avira\AntiVir Desktop\avwebgrd.exe [6/13/2012 7:46 PM 465360]
R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe [10/9/2013 10:58 AM 3275136]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [1/21/2010 4:24 PM 110592]
R2 WDDriveService;WD Drive Manager;c:\program files\Western Digital\WD Drive Manager\WDDriveService.exe [6/14/2012 9:57 AM 248248]
S0 BootDefragDriver;BootDefragDriver;c:\windows\system32\drivers\BootDefragDriver.sys --> c:\windows\system32\drivers\BootDefragDriver.sys [?]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2/28/2013 5:45 PM 161384]
S2 WDBackup;WD Backup;c:\program files\Western Digital\WD SmartWare\WDBackupEngine.exe [6/14/2012 10:04 AM 1151424]
S2 WDRulesService;WD Rules;c:\program files\Western Digital\WD SmartWare\WDRulesEngine.exe [6/14/2012 10:04 AM 1177536]
S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [6/16/2009 8:58 AM 20480]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\DRIVERS\ivusb.sys --> c:\windows\system32\DRIVERS\ivusb.sys [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/16/2006 3:51 PM 12872]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [3/1/2013 5:40 PM 11520]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-12-05 07:28    1211344    ----a-w-    c:\program files\Google\Chrome\Application\32.0.1700.41\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-08 22:29]
.
2013-10-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 22:57]
.
2013-12-25 c:\windows\Tasks\GlaryInitialize 3.job
- c:\program files\Glary Utilities 3\Initialize.exe [2013-09-13 08:30]
.
2013-12-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-03 19:53]
.
2013-12-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-03 19:53]
.
2013-12-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063032971-3577186901-3716053099-1008Core.job
- c:\documents and settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-06-28 23:08]
.
2013-12-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063032971-3577186901-3716053099-1008UA.job
- c:\documents and settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-06-28 23:08]
.
2013-12-25 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-3063032971-3577186901-3716053099-1008.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-01-30 22:45]
.
2013-12-19 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-3063032971-3577186901-3716053099-1008.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-01-30 22:45]
.
.
------- Supplementary Scan -------
.
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
LSP: c:\program files\Avira\AntiVir Desktop\avsda.dll
Trusted Zone: secunia.com
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{7C9BB905-2FEA-4CC6-A00F-D88E2FD116E3}: NameServer = 8.26.56.26,156.154.70.22
FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5ekgiw5z.default\
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-11-14 17:02; {635abd67-4fe9-1b23-4f01-e679fa7484c1}; c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5ekgiw5z.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-12-24 21:28
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(692)
c:\program files\Avira\AntiVir Desktop\avsda.dll
.
- - - - - - - > 'explorer.exe'(252)
c:\windows\system32\WININET.dll
c:\windows\TEMP\logishrd\LVPrcInj01.dll
c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.19.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Glary Utilities 3\Integrator.exe
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Java\jre7\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\ehome\mcrdsvc.exe
c:\windows\sm56hlpr.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
c:\program files\Avira\AntiVir Desktop\avshadow.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\windows\eHome\ehmsas.exe
c:\windows\system32\dllhost.exe
.
**************************************************************************
.
Completion time: 2013-12-24  21:37:23 - machine was rebooted
ComboFix-quarantined-files.txt  2013-12-25 02:37
ComboFix2.txt  2013-12-24 18:30
ComboFix3.txt  2010-02-23 22:44
ComboFix4.txt  2010-02-23 17:53
.
Pre-Run: 135,916,589,056 bytes free
Post-Run: 135,906,701,312 bytes free
.
- - End Of File - - 3B147A051AC865AE409BF48184F0A6BD
0AC6D996BCE152AED9600E6D6B797E2E
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 December 2013 - 10:19 PM


Hello Rick605

I want you to reset firefox back to defaults, this will remove everything from Firefox

I will let you keep your bookmarks so to do that you can go here - Export BookMarks

Now to reset firefox do the following.
  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.
restart the computer and check firefox for me now

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Rick605

Rick605
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Posted 24 December 2013 - 11:04 PM

Much better!!! Thanks so much Gringo.



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:10:45 PM

Posted 25 December 2013 - 12:08 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Coupon Printer for Windows
      Java 7 Update 7
      Java 7 Update 9
      Java™ 6 Update 31
      JavaFX 2.1.1



Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Rick605

Rick605
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Posted 25 December 2013 - 10:57 AM

Last night I removed the java's using Revo used Ccleaner, shut the computer off and went to bed. Today my computer is barely working at all.

 

Extemely slow. I'm going to use Malwarebytes and HiJack this and post the logs.



#12 Rick605

Rick605
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Posted 25 December 2013 - 12:02 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:00:39 PM, on 12/25/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Western Digital\WD Quick View\WDDMStatus.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\notepad.exe
C:\Documents and Settings\HP_Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe"  -osboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [WD Quick View] C:\Program Files\Western Digital\WD Quick View\WDDMStatus.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O4 - Global Startup: WDSmartWare.lnk = C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {22492231-AEF0-49FC-9180-CE8969AB1273} (F-Secure Online Scanner Launcher) - http://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1241196164125
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{7C9BB905-2FEA-4CC6-A00F-D88E2FD116E3}: NameServer = 8.26.56.26,156.154.70.22
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Realtime Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre1.7.0_09\bin\jqs.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: WD Backup (WDBackup) - Western Digital  - C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe
O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD Drive Manager (WDDriveService) - Western Digital - C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
O23 - Service: WD Rules (WDRulesService) - Western Digital  - C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

--
End of file - 11218 bytes
 

 

 

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.25.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
HP_Administrator :: RICKCOMPUTER [administrator]

12/25/2013 11:01:03 AM
mbam-log-2013-12-25 (11-01-03).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 248975
Time elapsed: 39 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

Running better now. Maybe programs needed to load in? It took about an hour.



#13 gringo_pr

gringo_pr

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Posted 25 December 2013 - 09:29 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
      O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
      O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
      O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
      O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
      O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [WD Quick View] C:\Program Files\Western Digital\WD Quick View\WDDMStatus.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#14 Rick605

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Posted 25 December 2013 - 10:06 PM

Hijack this wants a password to run as Administrator and i don't have one.



#15 gringo_pr

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Posted 25 December 2013 - 10:09 PM

skip it then

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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