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Windows keep on freezing and unresponsive


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6 replies to this topic

#1 djocath18

djocath18

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Posted 23 December 2013 - 11:25 AM

windows keep on freezing and unresponsive 

especially when i connect a usb device

 

im running on windows 7 64 bit

 

here's my log

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:14:07 AM, on 12/24/2013
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.17267)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files (x86)\iFunbox 2014\iFunBox2014.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bing.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
O3 - Toolbar: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
O3 - Toolbar: avast! Online Security - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [KiesHelper] C:\Program Files (x86)\Samsung\Kies\KiesHelper.exe /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKCU\..\Run: [Google Update] "C:\Users\Cathy\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Eye-Fi] "C:\Program Files (x86)\Eye-Fi\Helper\EyeFiHelper.exe"
O4 - HKCU\..\Run: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [iFunBox Price Watch] C:\Program Files (x86)\iFunbox 2014\iFunBox2014.exe /tray
O4 - HKUS\S-1-5-18\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AST HighEnd Service (ASTSRV) - Nalpeiron Ltd. - C:\Windows\system32\ASTSRV.EXE
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\AVAST Software\Avast\afwServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CDMA Device Service - Unknown owner - C:\Program Files (x86)\Samsung\USB Drivers\26_VIA_driver2\amd64\VIAService.exe
O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\nlssrv32.exe
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TurboBoost - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: Updater Service - Acer Group - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
 
--
End of file - 14623 bytes
 
 
hope someone can help me here....thanks!

Edited by hamluis, 23 December 2013 - 02:12 PM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


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#2 HelpBot

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Posted 28 December 2013 - 11:30 AM

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#3 djocath18

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Posted 01 January 2014 - 10:57 AM

Hi! i'm still having problems with my laptop. it keeps on freezing especially when i have usb devices connected like my usb thumb drive, my sd card or even my 1tb external hard drive. it freezes the system and the programs would keep on saying it's not responding. i have avast for my antivirus and i've run several antispyware software but i cant seem to find what's wrong. i followed the instructions from the helpbot. here are my laptop specs
 
Acer Aspire 4738
Windows 7 Home Basic (no cd/ windows already installed when i got it)
intel i5 CPU
installed memory RAM 2gb
system type: 64 bit- operating system
 
here is what i got from the dds log:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267  BrowserJavaVersion: 10.25.2
Run by Cathy at 23:36:15 on 2014-01-01
Microsoft Windows 7 Home Basic   6.1.7600.0.1252.63.1033.18.1783.214 [GMT 8:00]
.
AV: avast! Internet Security *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: avast! Internet Security *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Internet Security *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVAST Software\Avast\afwServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\SysWOW64\ASTSRV.EXE
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Samsung\USB Drivers\26_VIA_driver2\amd64\VIAService.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Windows\SysWOW64\nlssrv32.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDImmunize.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\WUDFHost.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cathy\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com
uSearch Bar = hxxp://www.bing.com
mStart Page = hxxp://www.google.com
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {30F9B915-B755-4826-820B-08FBA6BD249D} - <orphaned>
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: uTorrentBar Toolbar: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll
TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Google Update] "C:\Users\Cathy\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Eye-Fi] "C:\Program Files (x86)\Eye-Fi\Helper\EyeFiHelper.exe"
uRun: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [iFunBox Price Watch] C:\Program Files (x86)\iFunbox 2014\iFunBox2014.exe /tray
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: [20131224] C:\Program Files\AVAST Software\Avast\setup\emupdate\a223df90-6413-47b2-a28f-fffb4d903e5a.exe /check
dRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{320EEDAA-9B6A-4B2C-9D93-FCD3ECDCA805} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{320EEDAA-9B6A-4B2C-9D93-FCD3ECDCA805}\D496E656 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{320EEDAA-9B6A-4B2C-9D93-FCD3ECDCA805}\D61627479616E6D2C696E6B6 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{B262B00C-B963-4F52-B7F5-C563101CEE56} : DHCPNameServer = 202.65.244.32 202.65.247.31
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=3409&m=aspire_4738&r=27261010d006l0423z075v47812388
x64-mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=3409&m=aspire_4738&r=27261010d006l0423z075v47812388
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\po0yll0x.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=utf-8&q=
FF - prefs.js: browser.search.defaulturl - 
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Cathy\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\Cathy\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Users\Cathy\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
FF - plugin: C:\Windows\System32\TVUAx\npTVUAx.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-12-4 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-12-4 207904]
R0 AVGIDSErHrw7a;AVG9IDSErHr;C:\Windows\System32\drivers\AVGIDSwa.sys [2011-1-7 27216]
R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2013-12-4 28184]
R1 aswNdisFlt;Avast! Firewall Driver;C:\Windows\System32\drivers\aswNdisFlt.sys [2013-12-4 439648]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-12-4 1034464]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-12-4 422216]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-3 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-3 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-3 60464]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-23 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-13 12368]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-12-4 78648]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-3 13784]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2010-9-7 32296]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-7-30 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-7-30 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-7-30 271872]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-6-8 406056]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-12-4 25928]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;C:\Windows\System32\drivers\ssadadb.sys [2011-8-25 36328]
S3 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2013-12-18 79672]
S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2010-9-7 38248]
S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\System32\drivers\AthDfu.sys [2010-5-21 55336]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2010-9-7 294760]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2010-9-7 202792]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2010-9-7 52584]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2010-9-7 156392]
S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2010-9-7 264040]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2012-5-11 99384]
S3 ggflt;SEMC USB Flash Driver Filter;C:\Windows\System32\drivers\ggflt.sys [2013-6-23 14448]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-8-2 22528]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2011-8-25 157672]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2011-8-25 16872]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2011-8-25 177640]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);C:\Windows\System32\drivers\ssadserd.sys [2011-8-25 146920]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
.
=============== Created Last 30 ================
.
2013-12-29 08:36:12 -------- d-----w- C:\Program Files\iPod
2013-12-29 08:36:05 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-12-29 08:36:05 -------- d-----w- C:\Program Files\iTunes
2013-12-29 08:36:05 -------- d-----w- C:\Program Files (x86)\iTunes
2013-12-28 17:39:39 0 ----a-w- C:\Windows\SysWow64\sho4D5A.tmp
2013-12-28 08:46:52 -------- d-----w- C:\Users\Cathy\AppData\Local\{3A3ED127-072E-49F1-934D-12D265BDAD54}
2013-12-27 16:17:42 -------- d-----w- C:\Users\Cathy\AppData\Local\{2CD58B1E-A8CE-4D33-BCB5-77981C04B073}
2013-12-26 15:48:57 -------- d-----w- C:\Users\Cathy\AppData\Local\{4F5B7378-13A4-4F5C-A983-4C0D6F726B29}
2013-12-26 15:23:39 -------- d-----w- C:\Users\Cathy\AppData\Local\{23EC73B6-9CA3-49B4-9A55-54A713AE9B90}
2013-12-22 16:58:19 0 ----a-w- C:\Windows\SysWow64\shoCFAA.tmp
2013-12-19 02:47:07 -------- d-----w- C:\Users\Cathy\AppData\Local\{700715CB-4929-4B4F-8A7B-08F35626BA0E}
2013-12-18 23:19:20 -------- d-sh--w- C:\found.000
2013-12-18 15:59:52 -------- d-----w- C:\Users\Cathy\AppData\Roaming\iFunBox.NXGen
2013-12-18 15:59:30 -------- d-----w- C:\Program Files (x86)\iFunbox 2014
2013-12-18 15:37:37 -------- d-----w- C:\Users\Cathy\AppData\Roaming\SUPERAntiSpyware.com
2013-12-18 15:37:18 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-12-18 15:37:18 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-12-18 15:21:52 79672 ----a-w- C:\Windows\System32\drivers\aswstm.sys
2013-12-18 15:16:02 -------- d-----w- C:\Program Files\CCleaner
2013-12-05 02:23:37 0 ----a-w- C:\Windows\SysWow64\sho8DAA.tmp
2013-12-04 13:54:18 -------- d-----w- C:\Users\Cathy\AppData\Roaming\Malwarebytes
2013-12-04 13:53:50 -------- d-----w- C:\ProgramData\Malwarebytes
2013-12-04 13:53:44 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-12-04 13:53:43 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-12-04 13:24:48 -------- d-----w- C:\Users\Cathy\AppData\Roaming\AVAST Software
2013-12-04 13:23:17 92544 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-12-04 13:23:17 78648 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-12-04 13:23:17 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-12-04 13:23:17 207904 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-12-04 13:23:17 1034464 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-12-04 13:23:16 28184 ----a-w- C:\Windows\System32\drivers\aswKbd.sys
2013-12-04 13:23:07 43152 ----a-w- C:\Windows\avastSS.scr
2013-12-04 13:22:49 439648 ----a-w- C:\Windows\System32\drivers\aswNdisFlt.sys
2013-12-04 13:21:56 -------- d-----w- C:\Program Files\AVAST Software
2013-12-04 13:08:02 -------- d-----w- C:\ProgramData\AVAST Software
2013-12-03 23:28:39 -------- d--h--w- C:\kleaner.tmp
2013-12-03 13:22:22 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2013-12-03 13:21:52 17272 ----a-w- C:\Windows\System32\sdnclean64.exe
2013-12-03 13:21:44 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2013-12-03 13:21:25 -------- d-----w- C:\Users\Cathy\AppData\Local\Programs
2013-12-02 23:26:26 -------- d-----w- C:\Users\Cathy\AppData\Local\iSkysoft
2013-12-02 23:26:17 -------- d-----w- C:\Program Files (x86)\Common Files\iSkysoft
2013-12-02 23:26:02 -------- d-----w- C:\Program Files (x86)\iSkysoft
2013-12-02 17:19:38 -------- d-----w- C:\Program Files (x86)\EaseUS
2013-12-02 16:48:28 -------- d-----w- C:\Users\Cathy\AppData\Roaming\IrfanView
2013-12-02 16:48:28 -------- d-----w- C:\Program Files (x86)\IrfanView
.
==================== Find3M  ====================
.
2013-12-17 03:38:30 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-17 03:38:30 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 23:40:23.64 ===============
 
 
i'm trying to attach the 2nd log but i don't see a way to put it as an attachment here.



#4 Elise

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Posted 03 January 2014 - 07:50 AM

Hello, my name is Elise and I'll assist you with this issue.

 

Please post the attach.txt log directly into the reply box.


regards, Elise


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#5 djocath18

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Posted 05 January 2014 - 09:53 AM

Hi Elise! here is the attach.txt log. thanks! . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Basic Boot Device: \Device\HarddiskVolume2 Install Date: 10/2/2010 4:54:03 PM System Uptime: 1/1/2014 7:51:30 AM (16 hours ago) . Motherboard: Acer | | ZQ8 Processor: Intel® Core™ i5 CPU M 460 @ 2.53GHz | CPU | 1190/1066mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 285 GiB total, 86.116 GiB free. D: is CDROM () F: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . . ==== Installed Programs ====================== . µTorrent Acer Backup Manager Acer Crystal Eye webcam Acer ePower Management Acer eRecovery Management Acer GameZone Console Acer Registration Acer ScreenSaver Acer Updater Acrobat.com Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.3) Air Video Server 2.4.6-beta3 Airport Mania First Flight Alien Skin Bokeh 2 Alien Skin Exposure 3 Apple Application Support Apple Mobile Device Support Apple Software Update avast! Internet Security AVS Video Converter 6 AVS4YOU Software Navigator 1.3 Backup Manager Basic Bluetooth Win7 Suite (64) Bonjour Bonjour Print Services Broadcom Gigabit NetLink Controller CCleaner Chikka Messenger CyberLink PowerDVD 9 D3DX10 Dream Day First Home eSobi v2 Eye-Fi Center 3.4 Facebook Video Calling 1.2.0.287 ffdshow v1.1.3757 [2011-02-09] Free Music Zilla Galapago Google Chrome HiJackThis Identity Card iFunBox 2014 (v3.1.562.425), iFunbox DevTeam ImgBurn Intel® Control Center Intel® Graphics Media Accelerator Driver Intel® Management Engine Components Intel® Rapid Storage Technology Intel® Turbo Boost Technology Monitor IrfanView (remove only) iTunes Java 7 Update 25 Java Auto Updater Junk Mail filter update K-Lite Codec Pack 6.9.0 (Full) Karaoke 5 ver. 39.24 Launch Manager Malwarebytes Anti-Malware version 1.75.0.1300 McAfee Security Scan Plus Merriam Websters Spell Jam Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Mozilla Firefox 10.0.2 (x86 en-US) MP3 Cutter 1.8 MSVCRT MSVCRT_amd64 MyWinLocker MyWinLocker Suite Norton Online Backup NTI Media Maker 9 Picasa 3 Poker Pop QuickTime Realtek High Definition Audio Driver Samsung Kies SAMSUNG USB Driver for Mobile Phones Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Shredder Skype Click to Call Skype 5.10 Softonic toolbar on IE and Chrome Spybot - Search & Destroy Sun Broadband Wireless SUPERAntiSpyware Synaptics Pointing Device Driver Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) uTorrentBar Toolbar Visual C++ 8.0 Runtime Setup Package (x64) VLC media player 1.0.3 Welcome Center Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Media Player Firefox Plugin WinRAR archiver Wondershare Video Converter Platinum(Build 5.1.1.0) XviD v1.3.0 CVS Yahoo! BrowserPlus 2.9.8 Yahoo! Messenger Yahoo! Software Update . ==== End Of File ===========================
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Basic 
Boot Device: \Device\HarddiskVolume2
Install Date: 10/2/2010 4:54:03 PM
System Uptime: 1/1/2014 7:51:30 AM (16 hours ago)
.
Motherboard: Acer |  | ZQ8
Processor: Intel® Core™ i5 CPU       M 460  @ 2.53GHz | CPU | 1190/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 285 GiB total, 86.116 GiB free.
D: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
µTorrent
Acer Backup Manager
Acer Crystal Eye webcam
Acer ePower Management
Acer eRecovery Management
Acer GameZone Console
Acer Registration
Acer ScreenSaver
Acer Updater
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.3)
Air Video Server 2.4.6-beta3
Airport Mania First Flight
Alien Skin Bokeh 2
Alien Skin Exposure 3
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Internet Security
AVS Video Converter 6
AVS4YOU Software Navigator 1.3
Backup Manager Basic
Bluetooth Win7 Suite (64)
Bonjour
Bonjour Print Services
Broadcom Gigabit NetLink Controller
CCleaner
Chikka Messenger
CyberLink PowerDVD 9
D3DX10
Dream Day First Home
eSobi v2
Eye-Fi Center 3.4
Facebook Video Calling 1.2.0.287
ffdshow v1.1.3757 [2011-02-09]
Free Music Zilla
Galapago
Google Chrome
HiJackThis
Identity Card
iFunBox 2014 (v3.1.562.425), iFunbox DevTeam
ImgBurn
Intel® Control Center
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Monitor
IrfanView (remove only)
iTunes
Java 7 Update 25
Java Auto Updater
Junk Mail filter update
K-Lite Codec Pack 6.9.0 (Full)
Karaoke 5 ver. 39.24
Launch Manager
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Merriam Websters Spell Jam
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 10.0.2 (x86 en-US)
MP3 Cutter 1.8
MSVCRT
MSVCRT_amd64
MyWinLocker
MyWinLocker Suite
Norton Online Backup
NTI Media Maker 9
Picasa 3
Poker Pop
QuickTime
Realtek High Definition Audio Driver
Samsung Kies
SAMSUNG USB Driver for Mobile Phones
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Shredder
Skype Click to Call
Skype™ 5.10
Softonic toolbar  on IE and Chrome
Spybot - Search & Destroy
Sun Broadband Wireless
SUPERAntiSpyware
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
uTorrentBar Toolbar
Visual C++ 8.0 Runtime Setup Package (x64)
VLC media player 1.0.3
Welcome Center
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
WinRAR archiver
Wondershare Video Converter Platinum(Build 5.1.1.0)
XviD v1.3.0 CVS
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Software Update
.
==== End Of File ===========================


#6 Elise

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Posted 05 January 2014 - 10:15 AM

Can you tell me when exactly this problem occurs? Does it start immediately after you start your computer, or does it start later? Also, does it occur in Safe Mode?


regards, Elise


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#7 Elise

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Posted 19 January 2014 - 04:39 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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