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Windows 8.1 BSOD problems


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#1 Lethos

Lethos

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Posted 23 December 2013 - 11:24 AM

I bought new pc recently. Installed windows 8.1 and had problems with it. Various BSOD errors. Especially when gaming. its Acer Aspire V3 - 772G laptop model. Hope good news soon :)

 

1. Crash Dump files

 

http://www.mediafire.com/download/4aqrmv3g1s3jtbr/New+folder+%282%29.zip

 

2. Snapshot with Speccy

 

http://speccy.piriform.com/results/drfhOThqo7nOhSieabKYSpc

 

3. MiniToolBox Log

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Lethos (administrator) on 23-12-2013 at 18:16:54
Running from "C:\Users\Lethos\Documents\Atsisiuntimai"
Microsoft       (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/23/2013 05:48:43 PM) (Source: Windows Search Service Profile Notification) (User: )
Description: Windows Search Service failed to create default configuration for new user 'Spike\UpdatusUser' in response to user profile creation.  Error code 0x80070005.

Access is denied.
.

Error: (12/23/2013 01:41:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: Setup.exe_InstallShield ®, version: 6.30.100.1255, time stamp: 0x3ad4f1dc
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d4548
Exception code: 0xc00000fd
Fault offset: 0x00011d48
Faulting process id: 0x9ec
Faulting application start time: 0xSetup.exe_InstallShield ®0
Faulting application path: Setup.exe_InstallShield ®1
Faulting module path: Setup.exe_InstallShield ®2
Report Id: Setup.exe_InstallShield ®3
Faulting package full name: Setup.exe_InstallShield ®4
Faulting package-relative application ID: Setup.exe_InstallShield ®5

Error: (12/23/2013 01:40:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: Setup.exe_InstallShield ®, version: 6.30.100.1255, time stamp: 0x3ad4f1dc
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d4548
Exception code: 0xc00000fd
Fault offset: 0x00011d48
Faulting process id: 0xcc0
Faulting application start time: 0xSetup.exe_InstallShield ®0
Faulting application path: Setup.exe_InstallShield ®1
Faulting module path: Setup.exe_InstallShield ®2
Report Id: Setup.exe_InstallShield ®3
Faulting package full name: Setup.exe_InstallShield ®4
Faulting package-relative application ID: Setup.exe_InstallShield ®5

Error: (12/23/2013 01:37:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (12/23/2013 00:46:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09.manifest.

Error: (12/23/2013 00:43:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/23/2013 04:40:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Faulting module name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Exception code: 0xc0000005
Fault offset: 0x0000df42
Faulting process id: 0xaa4
Faulting application start time: 0xmount&blade.exe0
Faulting application path: mount&blade.exe1
Faulting module path: mount&blade.exe2
Report Id: mount&blade.exe3
Faulting package full name: mount&blade.exe4
Faulting package-relative application ID: mount&blade.exe5

Error: (12/23/2013 04:39:19 AM) (Source: Application Error) (User: )
Description: Faulting application name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Faulting module name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Exception code: 0xc0000005
Fault offset: 0x0000f5d3
Faulting process id: 0xc8
Faulting application start time: 0xmount&blade.exe0
Faulting application path: mount&blade.exe1
Faulting module path: mount&blade.exe2
Report Id: mount&blade.exe3
Faulting package full name: mount&blade.exe4
Faulting package-relative application ID: mount&blade.exe5

Error: (12/23/2013 04:37:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Faulting module name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Exception code: 0xc0000005
Fault offset: 0x0000f613
Faulting process id: 0x724
Faulting application start time: 0xmount&blade.exe0
Faulting application path: mount&blade.exe1
Faulting module path: mount&blade.exe2
Report Id: mount&blade.exe3
Faulting package full name: mount&blade.exe4
Faulting package-relative application ID: mount&blade.exe5

Error: (12/23/2013 04:37:03 AM) (Source: Application Error) (User: )
Description: Faulting application name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Faulting module name: mount&blade.exe, version: 0.7.3.0, time stamp: 0x48d3aea4
Exception code: 0xc0000005
Fault offset: 0x0002bdef
Faulting process id: 0x3d0
Faulting application start time: 0xmount&blade.exe0
Faulting application path: mount&blade.exe1
Faulting module path: mount&blade.exe2
Report Id: mount&blade.exe3
Faulting package full name: mount&blade.exe4
Faulting package-relative application ID: mount&blade.exe5


System errors:
=============
Error: (12/23/2013 05:58:39 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0xfffff801e32a6922, 0x000000000000000d, 0x0000000000000000, 0xfffff801a3060476)C:\Windows\MEMORY.DMP122313-22046-01

Error: (12/23/2013 05:58:32 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:40:40 PM on ?12/?23/?2013 was unexpected.

Error: (12/23/2013 05:13:24 PM) (Source: BugCheck) (User: )
Description: 0x00000050 (0xfffff900ca0d5008, 0x0000000000000001, 0xfffff9600009edaf, 0x0000000000000002)C:\Windows\MEMORY.DMP122313-14296-01

Error: (12/23/2013 05:13:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:09:49 PM on ?12/?23/?2013 was unexpected.

Error: (12/23/2013 05:09:50 PM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff801db4b4f5b, 0xffffd00039fcff00, 0x0000000000000000)C:\Windows\MEMORY.DMP122313-14718-01

Error: (12/23/2013 05:09:49 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:07:57 PM on ?12/?23/?2013 was unexpected.

Error: (12/23/2013 05:07:57 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:05:56 PM on ?12/?23/?2013 was unexpected.

Error: (12/23/2013 04:25:57 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0x000000bf02ca1c0f, 0x0000000000000002, 0x0000000000000001, 0xfffff8019e2f2b50)C:\Windows\MEMORY.DMP122313-13562-01

Error: (12/23/2013 04:25:56 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:19:25 PM on ?12/?23/?2013 was unexpected.

Error: (12/23/2013 04:19:16 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!


Microsoft Office Sessions:
=========================
Error: (12/23/2013 05:48:43 PM) (Source: Windows Search Service Profile Notification)(User: )
Description: Spike\UpdatusUser0x80070005Access is denied.

Error: (12/23/2013 01:41:02 PM) (Source: Application Error)(User: )
Description: Setup.exe_InstallShield ®6.30.100.12553ad4f1dcKERNELBASE.dll6.3.9600.16408523d4548c00000fd00011d489ec01ceffd3da4c4fe1C:\Program Files (x86)\InstallShield Installation Information\{0D994CC5-819F-4657-84DD-397B8FE1EA80}\Setup.exeC:\Windows\SYSTEM32\KERNELBASE.dll192151b5-6bc7-11e3-8258-70188ba23698

Error: (12/23/2013 01:40:18 PM) (Source: Application Error)(User: )
Description: Setup.exe_InstallShield ®6.30.100.12553ad4f1dcKERNELBASE.dll6.3.9600.16408523d4548c00000fd00011d48cc001ceffd3bf29cf07C:\Program Files (x86)\InstallShield Installation Information\{0D994CC5-819F-4657-84DD-397B8FE1EA80}\Setup.exeC:\Windows\SYSTEM32\KERNELBASE.dllfeed33ed-6bc6-11e3-8258-70188ba23698

Error: (12/23/2013 01:37:13 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (12/23/2013 00:46:09 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09.manifestC:\Users\Lethos\AppData\Local\Microsoft\Windows\INetCache\IE\YGXZQTZS\SoftonicDownloader_for_mozilla-firefox.exe

Error: (12/23/2013 00:43:56 PM) (Source: SideBySide)(User: )
Description: rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"C:\Windows\Installer\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}\recordingmanager.exe

Error: (12/23/2013 04:40:51 AM) (Source: Application Error)(User: )
Description: mount&blade.exe0.7.3.048d3aea4mount&blade.exe0.7.3.048d3aea4c00000050000df42aa401ceff8852b1a5e7C:\Program Files (x86)\Games\Mount&Blade\mount&blade.exeC:\Program Files (x86)\Games\Mount&Blade\mount&blade.exea2c94f81-6b7b-11e3-8256-70188ba23698

Error: (12/23/2013 04:39:19 AM) (Source: Application Error)(User: )
Description: mount&blade.exe0.7.3.048d3aea4mount&blade.exe0.7.3.048d3aea4c00000050000f5d3c801ceff881bd50525C:\Program Files (x86)\Games\Mount&Blade\mount&blade.exeC:\Program Files (x86)\Games\Mount&Blade\mount&blade.exe6be1f8e1-6b7b-11e3-8256-70188ba23698

Error: (12/23/2013 04:37:41 AM) (Source: Application Error)(User: )
Description: mount&blade.exe0.7.3.048d3aea4mount&blade.exe0.7.3.048d3aea4c00000050000f61372401ceff87e0d1a860C:\Program Files (x86)\Games\Mount&Blade\mount&blade.exeC:\Program Files (x86)\Games\Mount&Blade\mount&blade.exe314605fa-6b7b-11e3-8256-70188ba23698

Error: (12/23/2013 04:37:03 AM) (Source: Application Error)(User: )
Description: mount&blade.exe0.7.3.048d3aea4mount&blade.exe0.7.3.048d3aea4c00000050002bdef3d001ceff8127c78335C:\Program Files (x86)\Games\Mount&Blade\mount&blade.exeC:\Program Files (x86)\Games\Mount&Blade\mount&blade.exe1abfc175-6b7b-11e3-8256-70188ba23698


=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30416)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
DAEMON Tools Lite (Version: 4.48.1.0347)
Dark Messiah of Might and Magic
Fraps
Intel® Processor Graphics (Version: 10.18.10.3316)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Mount&Blade
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
NBA 2K14 (Version: 1.0.0)
NVIDIA Control Panel 331.82 (Version: 331.82)
NVIDIA Graphics Driver 331.82 (Version: 331.82)
NVIDIA Install Application (Version: 2.1002.140.952)
NVIDIA Optimus 9.3.21 (Version: 9.3.21)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Update Components (Version: 9.3.21)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
RealUpgrade 1.1 (Version: 1.1.0)
Speccy (Version: 1.24)
Star Wars Jedi Knight Jedi Academy
The Last Days 3.23 (Version: 3.23)
VLC media player 2.1.1 (Version: 2.1.1)
WinRAR 5.01 (64-bit) (Version: 5.01.0)

========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 6024.36 MB
Available physical RAM: 4469.73 MB
Total Pagefile: 12168.36 MB
Available Pagefile: 10639.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.48 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:698.29 GB) (Free:586.98 GB) NTFS

========================= Users: ========================================

User accounts for \\SPIKE

Administrator            Guest                    Lethos                   
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

 



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#2 dc3

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Posted 23 December 2013 - 02:46 PM

I noticed in the Speccy that you have two 4GB RAM modules installed which are the same, but it is running in single mode.  

 

There are four RAM slots, these typically are arranged in two slots A1 and A2.  It looks like you may have the modules populated with one in A1 and the other in A2 rather than both in A1.

 

It's also interesting that the MiniToolBox doesn't show the operating system, only that it is a 64-bit system.

 

Is the user account you are using an administrator account?

 

Please us the Fixit at this Microsoft Support webpage.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Lethos

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Posted 27 December 2013 - 08:04 AM

so no help?



#4 dc3

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Posted 27 December 2013 - 11:53 AM

so no help?

 

I posted suggestions and questions in my last post.  So I don't understand your question.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Lethos

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Posted 27 December 2013 - 06:21 PM

i have 6GB total, so it cant be two 4GB modules..



#6 dc3

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Posted 28 December 2013 - 10:01 AM

i have 6GB total, so it cant be two 4GB modules..

 

 

My bad, misread the second module.

 

As for the other requests I made, you still haven't done these.  I cannot help you if you don't followup with results.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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