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Windows 7: HP s5503w-Screen Black with Curser After Login

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#1 elainaclure


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  • Local time:02:34 AM

Posted 22 December 2013 - 03:54 PM

For the past few days my HP s5503w will ask me to login. Once I do, I get awelcome screen and then it turns black. The only visible thing on the screen is the curser.


I recently ran CCleaner, McAfee Pro, and MalwareBytes to address other issues. For a moment, this worked. Then the black screen thing started to occur.


What steps can I take to address the issue and is this potentially a registry key problem?


Thank you in advance for your assistance.

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