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Can't access internet


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#1 bigcoyote

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Posted 22 December 2013 - 02:51 PM

Can't access internet on Kindle, Ipad or laptop. I had a site labeled NETGEAR and never needed a password to access.  Now it has disappeared and now something that looks like the original netgear has appeared with some numbers after it. I did not change this. My husbands laptop is the only one that will log on to this new connection; therefore, it's not the model or router. I have been working on this for about 10 hours. Tried everything suggested, command and configured; put in a 30 digit passcode.  I don't know the passcode because it was an unsecure site and wasn't too concerned since I have been using the original NETGEAR for years.  Help please.



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#2 SpywareDoc

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Posted 22 December 2013 - 03:40 PM

Who is your Internet Service Provider?



#3 compuease

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Posted 22 December 2013 - 04:35 PM

Model of your Netgear router? You say your husbands laptop can log into it ok? Are you sure he is logging into your router and not a neighbours? You could try powering it off and seeing if he can still access the internet..


Edited by compuease, 22 December 2013 - 04:35 PM.





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