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Windows freezes randomly on startup after welcome screen


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3 replies to this topic

#1 russell1234

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Posted 22 December 2013 - 02:22 PM

The computer is failing to boot nearly every other time I boot. 

 

When I load in safe made after windows failed to load, Windows Help and Support comes window comes up. I then select Diagnostic tools to use in safe mode. I then select Click to open event viewer and select windows logs, system.  I get the following errors:

A timeout was reached (30000 milliseconds) while waiting for the VAIO Content Metadata Intelligent Network Service Manager service to connect.
The VAIO Content Metadata Intelligent Network Service Manager service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
The previous system shutdown at 10:20:37 AM on ‎12/‎19/‎2013 was unexpected.
The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:
A device attached to the system is not functioning.
The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:
A device attached to the system is not functioning.
The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:
A device attached to the system is not functioning.
The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:
A device attached to the system is not functioning.
The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:
The dependency service or group failed to start.
The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
The dependency service or group failed to start.
The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:
The dependency service or group failed to start.
The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:
A device attached to the system is not functioning.
The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
The dependency service or group failed to start.
The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
The dependency service or group failed to start.
The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error:
The dependency service or group failed to start.
The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:
The dependency service or group failed to start.
The Epson Scanner Service service depends on the Windows Image Acquisition (WIA) service which failed to start because of the following error:
The dependency service or group failed to start.
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
The following boot-start or system-start driver(s) failed to load:
AFD
BHDrvx64
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}
DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server:
{BA126AD1-2166-11D1-B1D0-00805FC1270E}
DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server:
{A47979The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
D2-C419-11D9-A5B4-001185AD2B89}
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{9E175B6D-F52A-11D8-B9A5-505054503030}
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
 

 

Thanks

 

Russ



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#2 hamluis

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Posted 22 December 2013 - 05:09 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 russell1234

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Posted 22 December 2013 - 06:00 PM

Speccy Snapshot:

 

http://speccy.piriform.com/results/wSRYaaAGUP1s2OixeB6Z4G0

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Owner (administrator) on 22-12-2013 at 14:25:51
Running from "C:\Users\Owner\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/21/2013 10:33:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/21/2013 10:33:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/21/2013 10:20:57 PM) (Source: Symantec AntiVirus) (User: )
Description: Security Risk Found!Tracking Cookies in File: Cookie:owner@doubleclick.net/ by: Startup scan.  Action: Delete succeeded.  Action Description: The file was deleted successfully.

Error: (12/21/2013 03:27:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/21/2013 03:27:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/21/2013 03:21:57 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/21/2013 03:21:57 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/20/2013 09:34:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/20/2013 09:34:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/20/2013 09:33:03 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.


System errors:
=============
Error: (12/22/2013 02:15:43 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 02:13:20 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:59:09 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:53:22 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:42:30 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:37:40 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:36:37 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:34:10 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:14:15 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (12/22/2013 01:07:34 PM) (Source: ipnathlp) (User: )
Description: 0


Microsoft Office Sessions:
=========================
Error: (12/21/2013 10:33:14 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/21/2013 10:33:14 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/21/2013 10:20:57 PM) (Source: Symantec AntiVirus)(User: )
Description: Security Risk Found!Tracking Cookies in File: Cookie:owner@doubleclick.net/ by: Startup scan.  Action: Delete succeeded.  Action Description: The file was deleted successfully.

Error: (12/21/2013 03:27:56 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/21/2013 03:27:56 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/21/2013 03:21:57 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/21/2013 03:21:57 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/20/2013 09:34:33 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/20/2013 09:34:13 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Error: (12/20/2013 09:33:03 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe


CodeIntegrity Errors:
===================================
  Date: 2013-12-17 18:04:08.031
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-12-17 18:04:07.812
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212)
Add or Remove Adobe Creative Suite 3 Web Premium (Version: 1.0)
Adobe Acrobat 9 Pro - English, Français, Deutsch (Version: 9.5.5)
Adobe Acrobat 9.5.5 - CPSID_83708
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe BridgeTalk Plugin CS3 (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Contribute CS3 (Version: 4.1)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe Digital Editions
Adobe Dreamweaver CS3 (Version: 9)
Adobe ExtendScript Toolkit 2 (Version: 2.0.2)
Adobe Extension Manager CS3 (Version: 1.8)
Adobe Fireworks CS3 (Version: 9.0)
Adobe Flash CS3 (Version: 9.0)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Flash Video Encoder (Version: 2.0)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe Illustrator CS3 (Version: 13.0)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe MotionPicture Color Files (Version: 1.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS3 (Version: 10)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Setup (Version: 1.0)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe Version Cue CS3 Server (Version: 3.0)
Adobe WAS CS3 (Version: 1.0)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
AHV content for Acrobat and Flash (Version: 1)
Alps Pointing-device for VAIO
AnswerWorks 5.0 English Runtime (Version: 5.0.7)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Application Manager for VAIO
ArcSoft WebCam Companion 3 (Version: 3.0.21.368)
Best Buy pc app (Version: 3.2.2.1)
Better Homes and Gardens Home Designer 7.0 (Version: 7.0)
Better Homes and Gardens Home Designer 7.0 Training Videos (Version: 1.00.000)
Bonjour (Version: 3.0.0.10)
calibre (Version: 0.8.51)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Download Navigator (Version: 3.4.1)
DriverUpdate (Version: 2.2.30452)
Epson Connect Printer Setup (Version: 1.1.1)
EPSON Connect version 1.0 (Version: 1.0)
Epson Customer Participation (Version: 1.4.0.0)
Epson Event Manager (Version: 3.01.0003)
Epson E-Web Print (Version: 1.17.0000)
Epson FAX Utility (Version: 1.30.00)
Epson PC-FAX Driver
EPSON Printer Finder (Version: 1.0.0)
EPSON Scan
EPSON WF-3540 Series Printer Uninstall
EpsonNet Print (Version: 2.5.00)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Garmin City Navigator North America NT 2012.20 Update (Version: 15.20.0.0)
Garmin Lifetime Updater (Version: 2.1.11)
Hallmark Card Studio 2010 (Version: 11.0.0.30)
Image Plugin (Version: 3.04.0226)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2555)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless WiFi Software (Version: 13.03.0000)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Wireless Display (Version: 1.2.15.0)
Intel® PROSet/Wireless WiMAX Software (Version: 2.03.0005)
Internet Explorer (Enable DEP)
iTunes (Version: 11.0.5.5)
Junk Mail filter update (Version: 15.4.3502.0922)
LG VZW United Drivers (Version: 2.11.1)
LTCM Client
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MatchWare Mediator 7 Std Installation
Mediator 7 Std Service Pack 5.0
Memorex exPressit Label Design Studio
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Visio 2010 (Version: 14.0.7015.1000)
Microsoft Office Visio MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft Visio Premium 2010 (Version: 14.0.7015.1000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Oasis2Service (Version: 1.0.4)
OOBE (Version: 3.10.0630)
PDF Settings (Version: 1.0)
Planetarium
PlayReady PC Runtime amd64 (Version: 1.3.0)
PMB (Version: 5.6.02.06173)
PMB VAIO Edition plug-in (Click to Disc) (Version: 3.3.00)
PMB VAIO Edition plug-in (VAIO Movie Story) (Version: 2.3.00)
Quicken 2011 (Version: 20.1.8.6)
Quicken WillMaker Plus 2009
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.6098)
Remote Keyboard (Version: 1.1.1.07060)
Remote Play with PlayStation 3 (Version: 1.0.2.06210)
Remote Play with PlayStation®3 (Version: 1.0.2.06210)
ScanSoft OmniPage Pro 14.0 (Version: 14.02.0100)
ScanSoft PDF Converter (Version: 1.00.0000)
ScanSoft PDF Printer (Version: 1.00.0000)
Scrapbooks Plus (Version: 1.00.0003)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype™ 6.3 (Version: 6.3.105)
Spam Reader 3.5
Symantec Endpoint Protection (Version: 12.1.2100.2093)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.4227)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0483)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0214)
TurboTax 2010 wrapper (Version: 010.000.0157)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.2783)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0449)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0211)
TurboTax 2011 wrapper (Version: 011.000.0121)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.2114)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0451)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0179)
TurboTax 2012 wrapper (Version: 012.000.0127)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
VAIO - PMB VAIO Edition Guide (Version: 1.3.00.06040)
VAIO - PMB VAIO Edition plug-in (Click to Disc) (Version: 3.3.00.06180)
VAIO - PMB VAIO Edition plug-in (VAIO Image Optimizer) (Version: 1.3.00.06110)
VAIO - PMB VAIO Edition plug-in (VAIO Movie Story) (Version: 2.3.00.06180)
VAIO - Remote Keyboard (Version: 1.1.0.07060)
VAIO Care (Version: 8.1.0.10120)
VAIO Control Center (Version: 4.3.0.05310)
VAIO Data Restore Tool (Version: 1.4.0.05240)
VAIO DVD Menu Data (Version: 2.2.00.05120)
VAIO Gate (Version: 2.4.2.02200)
VAIO Gate Default (Version: 2.2.0.07020)
VAIO Hardware Diagnostics (Version: 4.0.0.06230)
VAIO Health Report (Version: 1.0)
VAIO Help and Support (Version: 12.00.0622)
VAIO Manual (Version: 1.1.0.05280)
VAIO Media plus (Version: 2.1.0)
VAIO Media plus (Version: 2.1.0.18210)
VAIO Media plus Opening Movie (Version: 2.1.0.14080)
VAIO Messenger (Version: 2.0.550.0)
VAIO Movie Story Template Data (Version: 2.3.00.06040)
VAIO Quick Web Access (Version: 1.3.4.2)
VAIO Sample Contents (Version: 1.2.0.16080)
VAIO Smart Network (Version: 3.3.0.06080)
VAIO Survey (Version: 6.00.1028)
VAIO Transfer Support (Version: 1.2.0.06230)
VAIO Update (Version: 6.3.1.10120)
VAIO Wireless Wizard (Version: 3.0.0.06230)
VGClientX64 (Version: 1.0.0)
VGClientX86 (Version: 1.0.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VU5x64 (Version: 1.1.0)
VU5x86 (Version: 1.0.0)
VU5x86 (Version: 1.1.0)
WD SmartWare (Version: 1.4.1.1)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 7854.1 MB
Available physical RAM: 5205.93 MB
Total Pagefile: 15706.38 MB
Available Pagefile: 12601.45 MB
Total Virtual: 4095.88 MB
Available Virtual: 3954.58 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:454.05 GB) (Free:359.42 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-VAIO

Administrator            Guest                    Owner                    


**** End of log ****

 

Thanks

 

Russ
 



#4 hamluis

hamluis

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Posted 23 December 2013 - 09:13 AM

Thanks for the data...but I see no clues to a problem.  No overheating, no hard drive problems which might stand out, no problem with free space on Windows partition.

 

Your errors...IMO...point to a problem with Adobe Acrobat.

 

See http://social.technet.microsoft.com/Forums/windows/en-US/a4c36078-6419-4424-8a43-ff3832786b59/many-sidebyside-78-errors-with-acrobat-9-designer?forum=itprovistaapps .

 

I would unistall it and see if the errors and freezing go away.

 

If so...then I would reinstall/update same.

 

Louis






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