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power problem


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30 replies to this topic

#1 scasper1

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Posted 22 December 2013 - 02:05 PM

Hello all, I have a friend that has a Dell all in 1, It will not power on and has an orange light on, does anyone know what causes this. Thanks in advance for your response.



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#2 dc3

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Posted 22 December 2013 - 03:13 PM

Please post the model of this Dell.


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#3 scasper1

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Posted 23 December 2013 - 05:00 AM

Hi, sorry that it took me a long time to reply, but it's a inspiron 2305. thanks for your help.



#4 scasper1

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Posted 23 December 2013 - 05:21 AM

Correction that's a inspiron one 2305



#5 dc3

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Posted 23 December 2013 - 09:16 AM

If this is a solid amber light you have a problem during the POST (Power on Self Test).

 

Is this computer still under warranty?


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#6 scasper1

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Posted 23 December 2013 - 02:03 PM

I don't think it is. Is there a way to fix this? Thanks Steve



#7 dc3

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Posted 23 December 2013 - 02:20 PM

Are you receiving any beep codes?


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#8 scasper1

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Posted 23 December 2013 - 02:26 PM

No codes, just a solid orange light.



#9 Roodo

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Posted 23 December 2013 - 02:41 PM

unplug everything external try again. solid orange is hardware failure of some kind.



#10 scasper1

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Posted 23 December 2013 - 03:12 PM

Thanks I will try.



#11 scasper1

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Posted 23 December 2013 - 06:01 PM

I am now thinking motherboard failure, what do you guys think?



#12 Roodo

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Posted 23 December 2013 - 06:51 PM

Id next take out the memory. See if it post at all. That could even be the power supply.

Hard drive...ect.


Edited by Roodo, 23 December 2013 - 06:51 PM.


#13 scasper1

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Posted 23 December 2013 - 08:15 PM

I have reseated the memory and cmos battery, But I will see if it post without memory and HD. The power supply is putting out 19.5 volts. I think it is ok.



#14 dpunisher

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Posted 24 December 2013 - 07:11 AM

scasper1, on 23 Dec 2013 - 7:15 PM, said:

  But I will see if it post without memory ..................

You can try, but no memory=no post.


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#15 dc3

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Posted 24 December 2013 - 10:44 AM

unplug everything external try again. solid orange is hardware failure of some kind.

 

According to the User Manual a solid amber light indicates a problem in the POST, not just hardware.

 

The POST involves the software, firmware, devices which have firmware, hard ware, and peripheral devices.


Edited by dc3, 24 December 2013 - 10:45 AM.

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