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redirects on google & aol, flickering & slow


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7 replies to this topic

#1 cherii

cherii

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  • Local time:03:37 AM

Posted 22 December 2013 - 12:09 PM

Hello my computer keeps redirecting when I search or just click to a new site. It started on Chrome and now does it on Aol. I tried a quick scan on Microsoft essential it showed (ok) then I tried the full scan which would never finish (5+ hours later) Then I tried Malware bytes anti malware and both a quick scan and a full scan show ScorpionSaver and Fun Web Products Installer which it removed, plus other stuff. Computer also flickers a lot and is slow to respond.
 
But when I restarted the computer,it acted funny (like it was updating and cleaning files) and I rescanned to see most of the things Malware bytes had removed were back.
 
Running Windows 7 with Microsoft Essentials.
 
I'd appreciate any help I could get!


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#2 Broni

Broni

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  • Local time:04:37 AM

Posted 22 December 2013 - 06:18 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 cherii

cherii
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Posted 23 December 2013 - 12:52 AM

Thank you for your help. Here are all the logs you requested.

Results of screen317's Security Check version 0.99.77
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
JavaFX 2.1.1
Java 7 Update 10
Java 7 Update 45
Adobe Flash Player 11.9.900.170
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 31.0.1650.57
Google Chrome 31.0.1650.63
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 05-12-2013
Ran by Owner (administrator) on 22-12-2013 at 19:18:57
Running from "C:\Users\Owner\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

MiniToolBox by Farbar Version: 18-12-2013
Ran by Owner (administrator) on 22-12-2013 at 19:21:35
Running from "C:\Users\Owner\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)
TAP-Win32 Adapter V9 = Local Area Connection 4 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 2" address=192.168.16.2 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-2E-E7-AF-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-24-2C-D0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 64-80-99-01-75-6D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 64-80-99-01-75-6D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 64-80-99-01-75-6C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4846:63ee:1aea:706b%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 22, 2013 6:46:39 PM
Lease Expires . . . . . . . . . . : Monday, December 23, 2013 6:46:43 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 325353625
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-E2-B8-7E-98-4B-E1-C0-BC-DA
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 15:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2c26:247c:3f57:fef5(Preferred)
Link-local IPv6 Address . . . . . : fe80::2c26:247c:3f57:fef5%25(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{4778D515-0997-4B14-9978-8ADAE183D5FD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2EE7AFCE-38EE-4D78-A0C8-4C58F02CBC79}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D26E8482-AB6B-4933-A804-FF4673D23925}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A13FE19E-43B8-4B22-85CE-85E2626301CA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8C5AA6DC-ADB1-4C2D-80D1-C9A7970C6009}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:400a:804::100e
173.194.33.136
173.194.33.128
173.194.33.133
173.194.33.129
173.194.33.135
173.194.33.142
173.194.33.131
173.194.33.132
173.194.33.130
173.194.33.134
173.194.33.137


Pinging google.com [173.194.33.135] with 32 bytes of data:
Reply from 173.194.33.135: bytes=32 time=18ms TTL=55
Reply from 173.194.33.135: bytes=32 time=18ms TTL=55

Ping statistics for 173.194.33.135:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 18ms, Average = 18ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
98.138.253.109
206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=123ms TTL=47
Reply from 98.138.253.109: bytes=32 time=120ms TTL=47

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 120ms, Maximum = 123ms, Average = 121ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 5ms, Average = 4ms
===========================================================================
Interface List
20...00 ff 2e e7 af ce ......TAP-Win32 Adapter V9
15...64 d4 da 24 2c d0 ......Intel® Centrino® WiMAX 6250
14...64 80 99 01 75 6d ......Microsoft Virtual WiFi Miniport Adapter #2
13...64 80 99 01 75 6d ......Microsoft Virtual WiFi Miniport Adapter
12...64 80 99 01 75 6c ......Intel® Centrino® Advanced-N 6250 AGN
1...........................Software Loopback Interface 1
25...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
31...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
32...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.10 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.10 281
192.168.1.10 255.255.255.255 On-link 192.168.1.10 281
192.168.1.255 255.255.255.255 On-link 192.168.1.10 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.10 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.10 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
25 58 ::/0 On-link
1 306 ::1/128 On-link
25 58 2001::/32 On-link
25 306 2001:0:9d38:90d7:2c26:247c:3f57:fef5/128
On-link
12 281 fe80::/64 On-link
25 306 fe80::/64 On-link
25 306 fe80::2c26:247c:3f57:fef5/128
On-link
12 281 fe80::4846:63ee:1aea:706b/128
On-link
1 306 ff00::/8 On-link
25 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/20/2013 04:26:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: SHELL32.dll, version: 6.1.7601.18222, time stamp: 0x51f1d731
Exception code: 0xc0000005
Fault offset: 0x0008660e
Faulting process id: 0x10b4
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3

Error: (12/14/2013 03:00:46 PM) (Source: Application Hang) (User: )
Description: The program waol.exe version 9.7.0.3 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: af0

Start Time: 01cef91fcdc61a6e

Termination Time: 12

Application Path: C:\Program Files (x86)\AOL Desktop 9.7\waol.exe

Report Id: 84f3027d-6513-11e3-8ae6-00038a000015

Error: (12/10/2013 10:52:41 AM) (Source: Application Hang) (User: )
Description: The program waol.exe version 9.7.0.3 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: cf4

Start Time: 01cef5d8c52cf3db

Termination Time: 6

Application Path: C:\Program Files (x86)\AOL Desktop 9.7\waol.exe

Report Id: 32b2f06a-61cc-11e3-8238-00038a000015

Error: (12/10/2013 09:18:13 AM) (Source: Application Hang) (User: )
Description: The program HPDVDSmart.exe version 4.2.1.4521 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 156c

Start Time: 01cef5c798be22aa

Termination Time: 121

Application Path: C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPDVDSmart.exe

Report Id: 03fc315c-61bf-11e3-bd9e-00038a000015

Error: (12/09/2013 03:49:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsMpEng.exe, version: 4.4.304.0, time stamp: 0x526865af
Faulting module name: mpengine.dll, version: 1.1.10100.0, time stamp: 0x527c55db
Exception code: 0xc0000005
Fault offset: 0x000000000014e3d8
Faulting process id: 0x3c8
Faulting application start time: 0xMsMpEng.exe0
Faulting application path: MsMpEng.exe1
Faulting module path: MsMpEng.exe2
Report Id: MsMpEng.exe3

Error: (12/09/2013 01:45:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: SHELL32.dll, version: 6.1.7601.18222, time stamp: 0x51f1d731
Exception code: 0xc0000005
Fault offset: 0x000866c1
Faulting process id: 0xe60
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3

Error: (12/09/2013 01:29:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0003469c
Faulting process id: 0x420
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3

Error: (12/09/2013 00:48:25 PM) (Source: Application Hang) (User: )
Description: The program HPDVDSmart.exe version 4.2.1.4521 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e30

Start Time: 01cef51e9f5406b0

Termination Time: 117

Application Path: C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPDVDSmart.exe

Report Id: 36335144-6113-11e3-a3ee-00038a000015

Error: (12/08/2013 03:26:04 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 15f8

Start Time: 01cef46c97679a6f

Termination Time: 21

Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe

Report Id: 12a77cd2-6060-11e3-8211-00038a000015

Error: (12/07/2013 01:32:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: cltmngui.exe, version: 2.8.16.26, time stamp: 0x52931584
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x006433b8
Faulting process id: 0x1138
Faulting application start time: 0xcltmngui.exe0
Faulting application path: cltmngui.exe1
Faulting module path: cltmngui.exe2
Report Id: cltmngui.exe3


System errors:
=============
Error: (12/22/2013 02:51:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (12/22/2013 07:54:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (12/20/2013 04:23:46 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.165.262.0

Update Source: %NT AUTHORITY59

Update Stage: 4.4.0304.00

Source Path: 4.4.0304.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (12/20/2013 04:23:38 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.165.262.0

Update Source: %NT AUTHORITY59

Update Stage: 4.4.0304.00

Source Path: 4.4.0304.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (12/20/2013 04:20:03 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.165.262.0

Update Source: %NT AUTHORITY59

Update Stage: 4.4.0304.00

Source Path: 4.4.0304.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (12/19/2013 01:38:01 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (12/18/2013 09:17:27 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (12/17/2013 05:47:03 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (12/17/2013 00:34:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (12/17/2013 11:11:26 AM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service terminated with service-specific error %%-2147024846.


Microsoft Office Sessions:
=========================
Error: (12/20/2013 04:26:34 PM) (Source: Application Error)(User: )
Description: MsiExec.exe5.0.7601.175144ce792c4SHELL32.dll6.1.7601.1822251f1d731c00000050008660e10b401cefde34c30a780c:\Windows\syswow64\MsiExec.exeC:\Windows\syswow64\SHELL32.dll8b65f56d-69d6-11e3-9451-00038a000015

Error: (12/14/2013 03:00:46 PM) (Source: Application Hang)(User: )
Description: waol.exe9.7.0.3af001cef91fcdc61a6e12C:\Program Files (x86)\AOL Desktop 9.7\waol.exe84f3027d-6513-11e3-8ae6-00038a000015

Error: (12/10/2013 10:52:41 AM) (Source: Application Hang)(User: )
Description: waol.exe9.7.0.3cf401cef5d8c52cf3db6C:\Program Files (x86)\AOL Desktop 9.7\waol.exe32b2f06a-61cc-11e3-8238-00038a000015

Error: (12/10/2013 09:18:13 AM) (Source: Application Hang)(User: )
Description: HPDVDSmart.exe4.2.1.4521156c01cef5c798be22aa121C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPDVDSmart.exe03fc315c-61bf-11e3-bd9e-00038a000015

Error: (12/09/2013 03:49:50 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.4.304.0526865afmpengine.dll1.1.10100.0527c55dbc0000005000000000014e3d83c801cef53902e9fa42c:\Program Files\Microsoft Security Client\MsMpEng.exec:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E8C249FA-B10B-4A23-9868-56724D59C366}\mpengine.dll970dacd9-612c-11e3-870f-00038a000015

Error: (12/09/2013 01:45:20 PM) (Source: Application Error)(User: )
Description: MsiExec.exe5.0.7601.175144ce792c4SHELL32.dll6.1.7601.1822251f1d731c0000005000866c1e6001cef527ebf552cac:\Windows\syswow64\MsiExec.exeC:\Windows\syswow64\SHELL32.dll32a935d4-611b-11e3-8241-00038a000015

Error: (12/09/2013 01:29:37 PM) (Source: Application Error)(User: )
Description: MsiExec.exe5.0.7601.175144ce792c4ntdll.dll6.1.7601.18247521ea8e7c00000050003469c42001cef525c1c85c68c:\Windows\syswow64\MsiExec.exeC:\Windows\SysWOW64\ntdll.dll00e95fbd-6119-11e3-a3ee-00038a000015

Error: (12/09/2013 00:48:25 PM) (Source: Application Hang)(User: )
Description: HPDVDSmart.exe4.2.1.4521e3001cef51e9f5406b0117C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPDVDSmart.exe36335144-6113-11e3-a3ee-00038a000015

Error: (12/08/2013 03:26:04 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.1751415f801cef46c97679a6f21C:\Program Files (x86)\Windows Media Player\wmplayer.exe12a77cd2-6060-11e3-8211-00038a000015

Error: (12/07/2013 01:32:03 PM) (Source: Application Error)(User: )
Description: cltmngui.exe2.8.16.2652931584unknown0.0.0.000000000c0000005006433b8113801cef393b0a672faC:\PROGRA~2\SearchProtect\UI\bin\cltmngui.exeunknown02ef9a08-5f87-11e3-be91-00038a000015


=========================== Installed Programs ============================

Adobe AIR (Version: 2.0.2.12610)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader 9.5.5 MUI (Version: 9.5.5)
Adobe Shockwave Player 11.5 (Version: 11.5.8.612)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
Amazon Kindle
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
CyberLink DVD Suite (Version: 7.0.3320)
D3DX10 (Version: 15.4.2368.0902)
DataMask by AOL (Version: 5.6.0.8734)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
Download Updater (AOL Inc.)
DriverUpdate (Version: 2.2.30452)
DVD Menu Pack for HP MediaSmart Video (Version: 4.2.4412)
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Fences Pro (Version: 1.0.1.312)
Fences Pro (Version: 1.0.1.312.19219)
Final Drive Nitro (Version: 2.2.0.95)
Google Chrome (Version: 31.0.1650.63)
Google Update Helper (Version: 1.3.22.3)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.0.10.1)
HP Auto (Version: 1.0.12494.3472)
HP Client Services (Version: 1.0.12656.3472)
HP CloudDrive
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.2.0.0)
HP DVB-T TV Tuner 8.0.64.43 (Version: 8.0.64.43)
HP Games (Version: 1.0.1.5)
HP MediaSmart DVD (Version: 4.2.4521)
HP MediaSmart Movies and TV (Version: 1.0.1.2)
HP MediaSmart Music (Version: 4.2.4604)
HP MediaSmart Photo (Version: 4.2.4513)
HP MediaSmart SmartMenu (Version: 3.1.2.2)
HP MediaSmart Video (Version: 4.2.4522)
HP MediaSmart Webcam (Version: 4.2.3303)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.9.0)
HP MovieStore (Version: 1.0.023)
HP MovieStore (Version: 2.0.2)
HP Photo Creations (Version: 1.0.0.4042)
HP Power Manager (Version: 1.2.3)
HP Product Detection (Version: 11.14.0003)
HP Quick Launch (Version: 2.4.4)
HP Setup (Version: 8.4.4400.3525)
HP Setup Manager (Version: 1.0.12844.3519)
HP SimplePass Identity Protection (Version: 5.20.205)
HP Software Framework (Version: 4.1.8.1)
HP Support Assistant (Version: 6.0.5.4)
HP Wireless Assistant (Version: 4.0.10.0)
Hulu Desktop (Version: 0.9.13)
IDT Audio (Version: 1.0.6292.0)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2189)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless WiFi Software (Version: 13.03.0000)
Intel® Rapid Storage Technology (Version: 9.6.2.1001)
Intel® Wireless Display (Version: 1.2.21.0)
Intel® PROSet/Wireless WiMAX Software (Version: 2.03.0005)
InterActual Player
Java 7 Update 10 (Version: 7.0.100)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 21 (64-bit) (Version: 6.0.210)
JavaFX 2.1.1 (Version: 2.1.1)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.3220)
LightScribe System Software (Version: 1.18.18.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movie Theme Pack for HP MediaSmart Video (Version: 4.2.4412)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - The London Caper (Version: 2.2.0.95)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.7717)
PictureMover (Version: 3.5.0.33)
Plants vs. Zombies (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4419)
PowerDirector (Version: 8.0.3320)
PRIVATE WiFi (Version: 3.2)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.23.623.2010)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30111)
Recovery Manager (Version: 5.5.3223)
Rich Media Player (Version: 1.0.0.715)
RoxioNow Player (Version: 1.9.5.101)
SentryBay Update Helper (Version: 1.0.0.7621)
Serif DrawPlus X4 (Version: 11.0.3.023)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Synaptics Pointing Device Driver (Version: 15.1.6.64)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Validity Sensors DDK (Version: 4.1.139.0)
Viewpoint Media Player
Virtual Families (Version: 2.2.0.95)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Wheel of Fortune 2 (Version: 2.2.0.95)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 3893.86 MB
Available physical RAM: 2178.81 MB
Total Pagefile: 7785.9 MB
Available Pagefile: 5742.07 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.53 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:436.37 GB) (Free:375.87 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:29.1 GB) (Free:4.27 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\OWNER-HP

Administrator Guest Owner


**** End of log ****

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.22.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Owner :: OWNER-HP [administrator]

Protection: Enabled

12/22/2013 7:32:25 PM
mbam-log-2013-12-22 (19-32-25).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 222326
Time elapsed: 15 minute(s), 56 second(s)

Memory Processes Detected: 1
C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe (PUP.Optional.Adpeak) -> 2324 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 11
HKCR\CLSID\{1D4DB7D2-6EC9-47a3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> No action taken.
HKCR\TypeLib\{1D4DB7D0-6EC9-47a3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> No action taken.
HKCR\Interface\{1D4DB7D1-6EC9-47A3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> No action taken.
HKCR\FunWebProductsInstaller.Start.1 (PUP.Optional.FunWebProducts.A) -> No action taken.
HKCR\FunWebProductsInstaller.Start (PUP.Optional.FunWebProducts.A) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{10AD2C61-0898-4348-8600-14A342F22AC3} (PUP.Optional.ScorpionSaver) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{10AD2C61-0898-4348-8600-14A342F22AC3} (PUP.Optional.ScorpionSaver) -> No action taken.
HKLM\SYSTEM\CurrentControlSet\Services\Level Quality Watcher (PUP.Optional.Adpeak) -> No action taken.
HKCU\Software\AppDataLow\Software\Scorpion Saver (PUP.Optional.Adpeak) -> No action taken.
HKLM\SOFTWARE\FunWebProducts\Installer (PUP.Optional.FunWebProducts.A) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 5
C:\Program Files\Level Quality Watcher\v1.01 (PUP.Optional.Adpeak) -> No action taken.
C:\Users\Owner\AppData\Roaming\OpenCandy (PUP.Optional.OpenCandy) -> No action taken.
C:\Users\Owner\AppData\Roaming\OpenCandy\8FA5664CE43D479F8E78CCEAFB696A16 (PUP.Optional.OpenCandy) -> No action taken.
C:\Program Files (x86)\FunWebProducts\Installr (PUP.Optional.FunWebProducts.A) -> No action taken.
C:\Program Files (x86)\FunWebProducts\Installr\1.bin (PUP.Optional.FunWebProducts.A) -> No action taken.

Files Detected: 21
C:\Program Files (x86)\FunWebProducts\Installr\1.bin\F3EZSETP.DLL (PUP.Optional.FunWebProducts.A) -> No action taken.
C:\Users\Owner\AppData\Roaming\OpenCandy\8FA5664CE43D479F8E78CCEAFB696A16\HSS-2.88-install-hss-518-safe.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\temp\000.exe (PUP.Optional.Adpeak) -> No action taken.
C:\temp\scorpionsaver.exe (PUP.Optional.ScorpionSaver) -> No action taken.
C:\temp\ScorpionSaver.msi (PUP.Optional.Adpeak) -> No action taken.
C:\Users\Owner\Downloads\GamesSetup (1).exe (PUP.Optional.Inbox) -> No action taken.
C:\Users\Owner\Downloads\GamesSetup (2).exe (PUP.Optional.Inbox) -> No action taken.
C:\Users\Owner\Downloads\GamesSetup.exe (PUP.Optional.Inbox) -> No action taken.
C:\Users\Owner\Downloads\google-chrome (1).exe (PUP.Optional.Domalq) -> No action taken.
C:\Users\Owner\Downloads\google-chrome (2).exe (PUP.Optional.Domalq) -> No action taken.
C:\Users\Owner\Downloads\google-chrome.exe (PUP.Optional.Domalq) -> No action taken.
C:\Users\Owner\Downloads\Java.exe (PUP.Optional.OutBrowse) -> No action taken.
C:\Users\Owner\Downloads\mediaplayer (1).exe (PUP.Optional.InstallIQ.A) -> No action taken.
C:\Users\Owner\Downloads\mediaplayer (2).exe (PUP.Optional.InstallIQ.A) -> No action taken.
C:\Users\Owner\Downloads\mediaplayer (3).exe (PUP.Optional.InstallIQ.A) -> No action taken.
C:\Users\Owner\Downloads\mediaplayer.exe (PUP.Optional.InstallIQ.A) -> No action taken.
C:\Users\Owner\Downloads\Setup.exe (PUP.Optional.Domalq) -> No action taken.
C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe (PUP.Optional.Adpeak) -> No action taken.
C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher32.exe (PUP.Optional.Adpeak) -> No action taken.
C:\Program Files (x86)\FunWebProducts\Installr\1.bin\F3PLUGIN.DLL (PUP.Optional.FunWebProducts.A) -> No action taken.
C:\Program Files (x86)\FunWebProducts\Installr\1.bin\NPFUNWEB.DLL (PUP.Optional.FunWebProducts.A) -> No action taken.

(end)

Malwarebytes Anti-Rootkit BETA 1.07.0.1008
www.malwarebytes.org

Database version: v2013.12.23.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Owner :: OWNER-HP [administrator]

12/22/2013 9:15:53 PM
mbar-log-2013-12-22 (21-15-53).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 244094
Time elapsed: 25 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16476

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 4083007488, free: 2324594688

Could not load protection driver
Downloaded database version: v2013.12.23.01
Downloaded database version: v2013.12.18.01
=======================================
Initializing...
------------ Kernel report ------------
12/22/2013 21:15:42
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw5s64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\??\C:\Windows\system32\drivers\epfilter.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\wanatw64.sys
\SystemRoot\system32\DRIVERS\tap0901.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\WDKMD.sys
\SystemRoot\system32\DRIVERS\bpenum.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\bpusb.sys
\SystemRoot\system32\DRIVERS\bpmp.sys
\SystemRoot\system32\DRIVERS\WinUSB.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Program Files (x86)\AOL\DataMask by AOL\epinject64.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006f6b060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004f84050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006f6b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006f6bb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006f6b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80050a8b10, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa8004f84050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: DE1C2D32

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 407552
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 409600 Numsec = 915128320

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 915537920 Numsec = 61022208

Partition 3 type is Other (0xc)
Partition is NOT ACTIVE.
Partition starts at LBA: 976560128 Numsec = 210992

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished

Rkill 2.6.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/22/2013 09:45:58 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* Explorer Policy Removed: NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
C:\Users\Owner\Desktop\rkill\rkill-12-22-2013-09-46-05.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 12/22/2013 09:47:47 PM
Execution time: 0 hours(s), 1 minute(s), and 48 seconds(s)

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,679 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:37 AM

Posted 23 December 2013 - 11:45 AM

p22002970.gif Your MBAM log says "No action taken".

Re-run MBAM, fix all issues and post new log.

 

Next....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 cherii

cherii
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:37 AM

Posted 24 December 2013 - 01:42 PM

Here are those logs you asked for. I ran the Eset and it came back with no viruses found so no log. Thank you so much for your help I will check back to see if I need to do anything eles

 

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.12.23.05

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.16476

Owner :: OWNER-HP [administrator]

 

Protection: Enabled

 

12/23/2013 2:55:58 PM

mbam-log-2013-12-23 (14-55-58).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 223117

Time elapsed: 16 minute(s), 19 second(s)

 

Memory Processes Detected: 1

C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe (PUP.Optional.Adpeak) -> 2952 -> Delete on reboot.

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 11

HKCR\CLSID\{1D4DB7D2-6EC9-47a3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

HKCR\TypeLib\{1D4DB7D0-6EC9-47a3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

HKCR\Interface\{1D4DB7D1-6EC9-47A3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

HKCR\FunWebProductsInstaller.Start.1 (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

HKCR\FunWebProductsInstaller.Start (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{10AD2C61-0898-4348-8600-14A342F22AC3} (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{10AD2C61-0898-4348-8600-14A342F22AC3} (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.

HKLM\SYSTEM\CurrentControlSet\Services\Level Quality Watcher (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.

HKCU\Software\AppDataLow\Software\Scorpion Saver (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\FunWebProducts\Installer (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 5

C:\Program Files\Level Quality Watcher\v1.01 (PUP.Optional.Adpeak) -> Delete on reboot.

C:\Users\Owner\AppData\Roaming\OpenCandy (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

C:\Users\Owner\AppData\Roaming\OpenCandy\8FA5664CE43D479F8E78CCEAFB696A16 (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

C:\Program Files (x86)\FunWebProducts\Installr (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

C:\Program Files (x86)\FunWebProducts\Installr\1.bin (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

 

Files Detected: 21

C:\Program Files (x86)\FunWebProducts\Installr\1.bin\F3EZSETP.DLL (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

C:\Users\Owner\AppData\Roaming\OpenCandy\8FA5664CE43D479F8E78CCEAFB696A16\HSS-2.88-install-hss-518-safe.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

C:\temp\000.exe (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.

C:\temp\scorpionsaver.exe (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.

C:\temp\ScorpionSaver.msi (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\GamesSetup (1).exe (PUP.Optional.Inbox) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\GamesSetup (2).exe (PUP.Optional.Inbox) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\GamesSetup.exe (PUP.Optional.Inbox) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\google-chrome (1).exe (PUP.Optional.Domalq) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\google-chrome (2).exe (PUP.Optional.Domalq) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\google-chrome.exe (PUP.Optional.Domalq) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\Java.exe (PUP.Optional.OutBrowse) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\mediaplayer (1).exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\mediaplayer (2).exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\mediaplayer (3).exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\mediaplayer.exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.

C:\Users\Owner\Downloads\Setup.exe (PUP.Optional.Domalq) -> Quarantined and deleted successfully.

C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe (PUP.Optional.Adpeak) -> Delete on reboot.

C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher32.exe (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.

C:\Program Files (x86)\FunWebProducts\Installr\1.bin\F3PLUGIN.DLL (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

C:\Program Files (x86)\FunWebProducts\Installr\1.bin\NPFUNWEB.DLL (PUP.Optional.FunWebProducts.A) -> Quarantined and deleted successfully.

 

(end)

 

# AdwCleaner v3.016 - Report created 23/12/2013 at 15:45:12

# Updated 23/12/2013 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Owner - OWNER-HP

# Running from : C:\Users\Owner\Desktop\adwcleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\ProgramData\AOL Toolbar

Folder Deleted : C:\ProgramData\Viewpoint

Folder Deleted : C:\Program Files (x86)\AOL Toolbar

Folder Deleted : C:\Program Files (x86)\Conduit

Folder Deleted : C:\Program Files (x86)\FunWebProducts

Folder Deleted : C:\Program Files (x86)\MyPC Backup

Folder Deleted : C:\Program Files (x86)\Viewpoint

Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility

Folder Deleted : C:\Program Files\Level Quality Watcher

Folder Deleted : C:\Users\Owner\AppData\Local\AOL Toolbar

Folder Deleted : C:\Users\Owner\AppData\Local\Conduit

Folder Deleted : C:\Users\Owner\AppData\Local\Mobogenie

Folder Deleted : C:\Users\Owner\AppData\Local\PackageAware

Folder Deleted : C:\Users\Owner\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Owner\AppData\Roaming\iWin

Folder Deleted : C:\Users\Owner\AppData\Roaming\Systweak

File Deleted : C:\END

File Deleted : C:\Windows\System32\roboot64.exe

File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage

File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal

File Deleted : C:\Windows\System32\Tasks\LaunchApp

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitUninstaller_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitUninstaller_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [mobilegeni daemon]

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@funwebproducts.com/Plugin

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3269511

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A7DF592F-6E2A-45C4-9A87-4BD217D714ED}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7DF592F-6E2A-45C4-9A87-4BD217D714ED}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7DF592F-6E2A-45C4-9A87-4BD217D714ED}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{A7DF592F-6E2A-45C4-9A87-4BD217D714ED}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

Key Deleted : HKCU\Software\Adpeak, Inc.

Key Deleted : HKCU\Software\anchorfree

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\firstsearch

Key Deleted : HKLM\Software\FunWebProducts

Key Deleted : HKLM\Software\MetaStream

Key Deleted : HKLM\Software\systweak

Key Deleted : HKLM\Software\Viewpoint

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer

Key Deleted : [x64] HKLM\SOFTWARE\Scorpion Saver

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.16428

 

 

-\\ Google Chrome v31.0.1650.63

 

[ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [8350 octets] - [23/12/2013 15:43:17]

AdwCleaner[S0].txt - [7860 octets] - [23/12/2013 15:45:12]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7920 octets] ##########  

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.0.8 (11.05.2013:1)

OS: Windows 7 Home Premium x64

Ran by Owner on Mon 12/23/2013 at 16:09:53.88

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\aol toolbar

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\aol toolbar

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mConduitInstaller_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mConduitInstaller_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mConduitInstaller_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mConduitInstaller_RASMANCS

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{85D229CD-91A2-4E81-8315-C481E3B99CFD}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{4C153556-F357-4AE7-ABC7-954A4165D5CF}

 

 

 

~~~ Files

 

Successfully deleted: [File] "C:\Windows\Tasks\driverupdate startup.job"

 

 

 

~~~ Folders

 

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{02383D23-6ABE-4DBC-A31C-793A03F947FF}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{0A22DBB1-7D27-4FA0-B8B2-A9C5558E0704}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{136A3A6A-962D-4847-80B7-8EDD9163DC67}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{1944D079-BAE7-4EF1-A4F3-9DD91E134865}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{1EA405BF-4AE9-410F-81A1-A832935CA630}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{3CE547AB-01F7-4801-A1D7-07DBC9045C4A}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{41F9DA6A-6E24-43D4-949F-D9A3006369DE}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{4477B157-7164-4F89-A1C7-737C80168243}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{48E0CE25-5DE8-41F4-9224-7F901B059607}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{5FEB3B50-D006-4163-A49D-5BBFBED1E61F}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{60995205-DA8C-4826-BAFA-CC7797F5C2E9}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{61283B93-9CBC-4819-A81F-B48B93A01D4B}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{615461AF-C432-4CE5-96E5-3DABEBE8D3EA}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{7254BB39-17C0-4C28-A082-9CA06A6C149E}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{7EC439C4-9813-4448-A950-04E0BC2FE348}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{8DC8B06A-6520-4EDC-9CA5-D2FA6916839B}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{8F445709-E2C0-4F7C-8BB2-A5F0CA55BF71}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{96FA7C4F-5652-4777-B8C1-B6CACF6E271A}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{9A6699CE-0C35-4CA8-9BE9-B51EF1478280}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{A464F2CF-D49F-4425-B8AD-22B25D4FC6FF}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{AA81C3D4-3170-42B9-AB24-654BEDEAAA92}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{AB3435E7-3134-41D7-9CA8-8319E6352714}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B0D29B5E-FBCC-4FAA-BACA-686DB065A7C1}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B110B939-117C-42B7-9CEF-CF5BD71A3B54}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B41826BC-D230-45F4-860F-AD51858CD228}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{BA679A24-668A-4B89-9B05-8828BF33D60C}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{BF42D798-5993-4F5B-BB6A-3727494E63E5}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C3CBC008-9FCB-40D9-AD06-C2169123F38C}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C7C21AAB-9373-4896-B471-C5E4D6AC1FF6}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{CD2AC53C-32F7-4674-BDEA-BE6C7961C68C}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{D65E3F05-E601-42D3-9E49-B0A000F51EF1}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{E5E6C955-69E0-426F-82FE-96FCC4A4334F}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{F001BA6B-C955-4AA4-B1AF-4D3DC6AA17CD}

Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{F6D2E791-5208-4BB5-9775-93D145BCC4B6}

 

 

 

~~~ Event Viewer Logs were cleared

 

 

.

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Mon 12/23/2013 at 16:41:36.95

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#6 Broni

Broni

    The Coolest BC Computer


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Posted 24 December 2013 - 01:49 PM

How is computer doing?

 

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 cherii

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Posted 24 December 2013 - 01:57 PM

I am testing the computer out and it seems good! I think even the flickering is gone. I am donating for your time thank you very much!



#8 Broni

Broni

    The Coolest BC Computer


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Posted 24 December 2013 - 02:00 PM

Thank you :)

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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