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CPU won't clock up: Intel i7

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3 replies to this topic

#1 Stryking


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Posted 21 December 2013 - 05:02 PM

Hello everybody! My friend owns an Alienware laptop with the Core i7-2960XM 4-Core 2.7GHz and is having a rather disturbing issue.


Her CPU will not reach speeds above 700MHz even while gaming (Sims 3 and RuneScape).


Both Speccy and CPU-Z report the same thing.



Any ideas? Thanks!



RAM: 16 gigabytes

CPU: Intel i7-2960XM

Graphics Card: Nvidia Geforce GTX 580M

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#2 KingdomSeeker


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Posted 21 December 2013 - 10:58 PM

Welcome to BC :hello: . A little more infor will help.

Please downloa Mini Toolbox d MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
Thank you and good luck.

#3 Stryking

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Posted 26 December 2013 - 04:27 PM

Sorry for not replying. Ice storm took out my power for almost a week :c.


The issue has been resolved and thanks for the fast response!

#4 rotor123


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Posted 28 December 2013 - 09:06 AM

Sorry to hear about the power outage, Sandy took out my Power for 11 days. It was cold but not as cold as You must have been.


Thank You for reporting back as to the cure.

Could I impose on You as to what was the solution? That could help others in the future.


Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
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