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Infected with trojan.zbot & Gen.2 (symantec) multiple iexplore.exe

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4 replies to this topic

#1 Shareware


  • Members
  • 2 posts
  • Local time:02:13 PM

Posted 21 December 2013 - 02:43 PM

Helping my friend fix his PC, but my knowledge that I have cant solve this case.


Task manager keeps showing that new iexplorer.exe instances keep appearing, but it doesnt show the windows on the screen. The number keeps increasing, so after a while, PC will be crippled because too many iexplorer is running... in the end have to force shut down it. Symantec once in a while pops up saying the mentioned trojans in the title, but have errors removing it.


This problem does not happen in Windows Safe Mode.

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by NP Student at 3:29:15 on 2013-12-22
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.65.1033.18.8169.5690 [GMT 8:00]
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AV: COMODO Antivirus *Enabled/Updated* {B74CC7D2-B407-E1DC-1033-DD315BCDC8C8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: COMODO Antivirus *Enabled/Updated* {0C2D2636-923D-EE52-2A83-E643204A8275}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe
C:\Program Files\Fingerprint Sensor\ATService.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Program Files\Softex\OmniPass\OmniServ.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\Fujitsu\FDM7\FdmDaemon.exe
C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe
C:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe
C:\Program Files\Fujitsu\updnavi\updatenv.exe
C:\Program Files\Softex\OmniPass\scureapp.exe
C:\Program Files\Fujitsu\PSUtility\TrayManager.exe
c:\Program Files\Softex\OmniPass\hook\OpHook32BitProcess.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Fujitsu\Application Panel\BtnHnd.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Microsoft Security Client\msseces.exe
c:\Program Files\Softex\OmniPass\opvapp.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files\COMODO\GeekBuddy\unit_manager.exe
C:\Program Files (x86)\CyberLink\YouCam\YouCam.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Users\NP Student\AppData\Roaming\MSOCache\mfssys.exe
C:\Users\NP Student\AppData\Roaming\MSOCache\wfpsys.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files\COMODO\GeekBuddy\unit.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Fujitsu\PSUtility\PSUService.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
c:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Fujitsu\updnavi\updnvsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Common Files\Honeywell\SimStation\SimStation.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Common Files\Symantec Shared\COH\coh64.exe
C:\Program Files (x86)\Common Files\Symantec Shared\COH\coh64.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.symantec.com/enterprise/security_response/index.jsp
mStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
mWinlogon: Userinit = C:\Windows\System32\userinit.exe
BHO: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5.1\Plugins\IEPlugin\contributeieplugin.dll
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - 
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5.1\Plugins\IEPlugin\contributeieplugin.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [moyeujdhasjkklsshah] C:\Users\NP Student\AppData\Roaming\MSOCache\mfssys.exe
uRun: [fuksinwfpppp] C:\Users\NP Student\AppData\Roaming\MSOCache\wfpsys.exe
mRun: [IndicatorUtility] "C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe"
mRun: [RemoteControl9] "c:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [UpdatePDRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
mRun: [snp2uvc] C:\windows\vsnp2uvc.exe
mRun: [YouCam Mirage] "c:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe"
mRun: [YouCam Tray] "c:\Program Files (x86)\CyberLink\YouCam\YouCam.exe" /s
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "D:\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [tvncontrol] "C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe" -controlservice -slave
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\STARTG~1.LNK - C:\Program Files\COMODO\GeekBuddy\launcher.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: TaskbarNoNotification = dword:1
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: TaskbarNoNotification = dword:1
mPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-Explorer: TaskbarNoNotification = dword:1
mPolicies-Explorer: HideSCAHealth = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} - hxxps://npvpn.np.edu.sg/vdesk/terminal/urxvpn.cab#version=7000,2011,104,2321
DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} - hxxps://npvpn.np.edu.sg/vdesk/terminal/f5tunsrv.cab#version=7000,2011,104,2309
DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} - hxxps://npvpn.np.edu.sg/vdesk/terminal/InstallerControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} - hxxps://npvpn.np.edu.sg/vdesk/terminal/urxshost.cab#version=7000,2010,1020,1428
DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} - hxxps://npvpn.np.edu.sg/vdesk/terminal/urxhost.cab#version=7000,2011,124,911
DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.5.1.0.cab
TCP: NameServer =
TCP: Interfaces\{5FC0335C-19A5-41D9-A79E-55A3A57753B3} : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272} : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272}\13330303935333632E08993702960586F6E656 : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272}\2375942554739393 : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272}\34963736F6 : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272}\3594E4744554C4D263837313 : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272}\3596E6764756C673030323D233445364 : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272}\E40534F6E6E656364787 : DHCPNameServer =
TCP: Interfaces\{CA1BEEF1-01FA-487E-98C3-FA4CDDA17272}\E40575962756C6563737 : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
x64-Run: [FDM7] c:\Program Files\Fujitsu\FDM7\FdmDaemon.exe
x64-Run: [SSUtility] c:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe
x64-Run: [FJBATAID2] C:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe
x64-Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\updnavi\updatenv.exe
x64-Run: [OmniPass] c:\Program Files\Softex\OmniPass\scureapp.exe
x64-Run: [snp2uvc] C:\windows\vsnp2uvc.exe
x64-Run: [PSUTility] C:\Program Files\Fujitsu\PSUtility\TrayManager.exe
x64-Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
x64-Run: [LoadBtnHnd] C:\Program Files\Fujitsu\Application Panel\BtnHnd.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
x64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
x64-Run: [ShadowPlay] C:\Windows\System32\rundll32.exe C:\Windows\System32\nvspcap64.dll,ShadowPlayOnSystemStart
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
================= FIREFOX ===================
FF - ProfilePath - C:\Users\NP Student\AppData\Roaming\Mozilla\Firefox\Profiles\c0t4ynwv.default-1386850080451\
FF - prefs.js: browser.search.defaulturl - 
FF - prefs.js: browser.search.selectedEngine - 
FF - prefs.js: browser.startup.homepage - hxxp://www.np.edu.sg/mel/Pages/login.aspx
FF - prefs.js: keyword.URL - 
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\NP Student\AppData\Local\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - plugin: D:\Mozilla Plugins\npitunes.dll
FF - ExtSQL: 2013-12-13 21:16; arief.suharsono@gmail.com; C:\Users\NP Student\AppData\Roaming\Mozilla\Firefox\Profiles\c0t4ynwv.default-1386850080451\extensions\arief.suharsono@gmail.com.xpi
FF - ExtSQL: 2013-12-13 21:17; gmailnoads@mywebber.com; C:\Users\NP Student\AppData\Roaming\Mozilla\Firefox\Profiles\c0t4ynwv.default-1386850080451\extensions\gmailnoads@mywebber.com.xpi
============= SERVICES / DRIVERS ===============
R0 FBIOSDRV;Fujitsu BIOS Driver;C:\Windows\System32\drivers\FBIOSDRV.sys [2011-3-3 21104]
R0 FJGSDisk;G-Sensor Application Filter Driver;C:\Windows\System32\drivers\FJGSDisk.sys [2011-3-31 15208]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-1-30 55280]
R1 CFRMD;CFRMD;C:\Windows\System32\drivers\CFRMD.sys [2013-5-7 37976]
R1 HMD;COMODO livePCsupport Hardware Monitor Driver;C:\Windows\System32\drivers\hmd.sys [2013-10-7 14888]
R2 ATService;AuthenTec Fingerprint Service;C:\Program Files\Fingerprint Sensor\ATService.exe [2010-6-3 2734400]
R2 Autodesk Content Service;Autodesk Content Service;C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [2011-2-2 18656]
R2 CLPSLauncher;COMODO LPS Launcher;C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe [2013-10-11 70352]
R2 GeekBuddyRSP;GeekBuddyRSP Server;C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe [2013-10-11 2327248]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-8-30 15125280]
R2 PowerSavingUtilityService;PowerSavingUtilityService;C:\Program Files\Fujitsu\PSUtility\PSUService.exe [2012-1-30 63336]
R2 SimStation;Sim Station;C:\Program Files (x86)\Common Files\Honeywell\SimStation\SimStation.exe [2008-4-22 802816]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-10-23 414496]
R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2010-12-22 1839776]
R2 UpdateNaviInstallService;UpdateNaviInstallService;C:\Program Files\Fujitsu\updnavi\updnvsrv.exe [2009-9-30 14336]
R3 ATSwpWDF;AuthenTec TruePrint USB Driver;C:\Windows\System32\drivers\ATSwpWDF.sys [2010-6-3 770152]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-6-20 32880]
R3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2013-10-14 283064]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-12-21 137648]
R3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;C:\Windows\System32\drivers\fuj02e3.sys [2011-3-3 7296]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2013-8-30 39200]
R3 O2SDJRDR;O2SDJRDR;C:\Windows\System32\drivers\o2sdjw7x64.sys [2010-9-8 67176]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-31 412776]
R3 urvpndrv;F5 Networks VPN Adapter;C:\Windows\System32\drivers\covpnv64.sys [2011-1-4 43600]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-3-31 2656280]
S3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\drivers\bcbtums.sys [2012-1-30 131112]
S3 BTWAMPFL;BTWAMPFL;C:\Windows\System32\drivers\btwampfl.sys [2012-1-30 348712]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2012-1-30 39464]
S3 f5ipfw;F5 Networks StoneWall Filter;C:\Windows\System32\drivers\urfltv64.sys [2012-2-5 18512]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-3-26 1431888]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-12 111616]
S3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-1-6 340240]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-11 5434368]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2011-4-27 134944]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
S3 NMgamingmsFltr;USB Optical Mouse;C:\Windows\System32\drivers\NMgamingms.sys [2009-7-24 11264]
S3 O2MDFRDR;O2MDFRDR;C:\Windows\System32\drivers\o2mdfw7x64.sys [2010-9-8 73192]
S3 O2MDRRDR;O2MDRRDR;C:\Windows\System32\drivers\O2MDRw7x64.sys [2010-9-8 75368]
S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-1-30 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-11 389120]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
=============== File Associations ===============
FileExt: .scr: AutoCADScriptFile=C:\Windows\System32\notepad.exe "%1"
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5.5\dreamweaver.exe", "%1"
=============== Created Last 30 ================
2013-12-21 19:24:00	4900568	----a-w-	C:\ProgramData\cisC718.exe
2013-12-21 19:15:54	1700352	----a-w-	C:\Windows\SysWow64\gdiplus.dll
2013-12-21 19:06:17	10315576	----a-w-	C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{ABCB3265-F25F-4920-8004-C3DFDA8116E9}\mpengine.dll
2013-12-21 18:49:24	--------	d-sh--w-	C:\$RECYCLE.BIN
2013-12-21 18:41:41	98816	----a-w-	C:\Windows\sed.exe
2013-12-21 18:41:41	256000	----a-w-	C:\Windows\PEV.exe
2013-12-21 18:41:41	208896	----a-w-	C:\Windows\MBR.exe
2013-12-21 17:32:27	--------	d-----w-	C:\ProgramData\COMODO
2013-12-21 17:32:11	--------	d-----w-	C:\Program Files\COMODO
2013-12-21 17:32:10	--------	d-----w-	C:\Program Files (x86)\Common Files\COMODO
2013-12-21 17:31:50	--------	d-----w-	C:\Users\NP Student\AppData\Local\Comodo
2013-12-21 17:31:47	--------	d-----w-	C:\first_launch
2013-12-21 17:31:31	--------	d-----w-	C:\Program Files (x86)\Comodo
2013-12-21 17:31:15	--------	d-----w-	C:\ProgramData\Comodo Downloader
2013-12-21 16:01:04	--------	d-----w-	C:\Users\NP Student\AppData\Local\NPE
2013-12-20 14:48:19	--------	d-----w-	C:\ProgramData\Alwil Software
2013-12-20 10:47:38	--------	d-----w-	C:\Users\NP Student\AppData\Roaming\MSOCache
2013-12-14 06:46:42	10285968	------w-	C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-12-12 12:06:14	164864	----a-w-	C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2013-12-12 12:06:13	167424	----a-w-	C:\Program Files\Windows Media Player\wmplayer.exe
2013-12-12 12:06:12	12625920	----a-w-	C:\Windows\System32\wmploc.DLL
2013-12-12 12:06:12	12625408	----a-w-	C:\Windows\SysWow64\wmploc.DLL
2013-12-12 07:18:30	335360	----a-w-	C:\Windows\System32\msieftp.dll
2013-12-11 14:48:03	9293192	----a-w-	C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-11-30 15:12:02	--------	d-----w-	C:\Users\NP Student\AppData\Local\{E48C7C5A-738D-4386-80CC-675B1C01E94D}
2013-11-29 04:06:35	--------	d-----w-	C:\Users\NP Student\AppData\Local\{E4CB897E-8B78-4AB5-BE28-3954D0D2A1E1}
2013-11-27 14:00:34	--------	d-----w-	C:\Users\NP Student\AppData\Local\{D3B4EC03-E3EF-48C8-B99B-920F0CF57620}
2013-11-26 14:14:22	--------	d-----w-	C:\Program Files (x86)\GUM2EED.tmp
2013-11-22 16:01:35	--------	d-----w-	C:\ProgramData\Package Cache
2013-11-22 01:26:03	--------	d-----w-	C:\Users\NP Student\AppData\Roaming\Collaborate
==================== Find3M  ====================
2013-12-11 14:48:06	71048	----a-w-	C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 14:48:06	692616	----a-w-	C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07	2724864	----a-w-	C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23	4096	----a-w-	C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07	66048	----a-w-	C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25	48640	----a-w-	C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02	2724864	----a-w-	C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39	139264	----a-w-	C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09	111616	----a-w-	C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57	708608	----a-w-	C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02	5769216	----a-w-	C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16	553472	----a-w-	C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12	4243968	----a-w-	C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16	1995264	----a-w-	C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06	1928192	----a-w-	C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57	2334208	----a-w-	C:\Windows\System32\wininet.dll
2013-11-26 06:33:33	1820160	----a-w-	C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20	417792	----a-w-	C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34	465920	----a-w-	C:\Windows\System32\WMPhoto.dll
2013-11-19 10:21:41	267936	------w-	C:\Windows\System32\MpSigStub.exe
2013-11-12 02:23:09	2048	----a-w-	C:\Windows\System32\tzres.dll
2013-11-12 02:07:29	2048	----a-w-	C:\Windows\SysWow64\tzres.dll
2013-11-08 20:47:40	1064224	----a-w-	C:\Windows\System32\nvspcap64.dll
2013-11-08 20:47:39	955168	----a-w-	C:\Windows\SysWow64\nvspcap.dll
2013-11-05 16:12:44	96168	----a-w-	C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-30 02:19:52	301568	----a-w-	C:\Windows\SysWow64\msieftp.dll
2013-10-30 01:24:31	3155968	----a-w-	C:\Windows\System32\win32k.sys
2013-10-23 08:20:08	6669600	----a-w-	C:\Windows\System32\nvcpl.dll
2013-10-23 08:20:07	3489568	----a-w-	C:\Windows\System32\nvsvc64.dll
2013-10-23 08:20:05	922912	----a-w-	C:\Windows\System32\nvvsvc.exe
2013-10-23 08:20:05	63776	----a-w-	C:\Windows\System32\nvshext.dll
2013-10-23 08:20:05	2559776	----a-w-	C:\Windows\System32\nvsvcr.dll
2013-10-23 08:20:05	219424	----a-w-	C:\Windows\System32\nvmctray.dll
2013-10-22 19:02:36	589600	----a-w-	C:\Windows\SysWow64\nvStreaming.exe
2013-10-19 02:18:57	81408	----a-w-	C:\Windows\System32\imagehlp.dll
2013-10-19 01:36:59	159232	----a-w-	C:\Windows\SysWow64\imagehlp.dll
2013-10-16 00:48:05	1884448	----a-w-	C:\Windows\System32\nvdispco6433158.dll
2013-10-16 00:48:05	1511712	----a-w-	C:\Windows\System32\nvdispgenco6433158.dll
2013-10-14 08:19:06	283064	----a-w-	C:\Windows\System32\drivers\dtsoftbus01.sys
2013-10-12 02:32:04	150016	----a-w-	C:\Windows\System32\wshom.ocx
2013-10-12 02:31:04	202752	----a-w-	C:\Windows\System32\scrrun.dll
2013-10-12 02:30:42	830464	----a-w-	C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21	859648	----a-w-	C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08	324096	----a-w-	C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:04:36	121856	----a-w-	C:\Windows\SysWow64\wshom.ocx
2013-10-12 02:03:31	163840	----a-w-	C:\Windows\SysWow64\scrrun.dll
2013-10-12 02:03:08	656896	----a-w-	C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25	216576	----a-w-	C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-12 01:33:39	156160	----a-w-	C:\Windows\System32\cscript.exe
2013-10-12 01:33:26	168960	----a-w-	C:\Windows\System32\wscript.exe
2013-10-12 01:15:48	141824	----a-w-	C:\Windows\SysWow64\wscript.exe
2013-10-12 01:15:48	126976	----a-w-	C:\Windows\SysWow64\cscript.exe
2013-10-07 05:17:38	14888	----a-w-	C:\Windows\System32\drivers\hmd.sys
2013-10-07 05:17:38	14888	----a-w-	C:\Windows\inf\HMD\hmd.sys
2013-10-05 20:25:35	1474048	----a-w-	C:\Windows\System32\crypt32.dll
2013-10-05 19:57:25	1168384	----a-w-	C:\Windows\SysWow64\crypt32.dll
2013-10-04 02:28:31	190464	----a-w-	C:\Windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17	197120	----a-w-	C:\Windows\System32\credui.dll
2013-10-04 02:24:49	1930752	----a-w-	C:\Windows\System32\authui.dll
2013-10-04 02:16:30	116736	----a-w-	C:\Windows\System32\drivers\drmk.sys
2013-10-04 01:58:50	152576	----a-w-	C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25	168960	----a-w-	C:\Windows\SysWow64\credui.dll
2013-10-04 01:56:00	1796096	----a-w-	C:\Windows\SysWow64\authui.dll
2013-10-04 01:36:04	230400	----a-w-	C:\Windows\System32\drivers\portcls.sys
2013-10-03 02:23:48	404480	----a-w-	C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44	311808	----a-w-	C:\Windows\SysWow64\gdi32.dll
2013-09-28 01:09:10	497152	----a-w-	C:\Windows\System32\drivers\afd.sys
2013-09-27 23:01:44	39200	----a-w-	C:\Windows\System32\drivers\nvvad64v.sys
2013-09-27 23:01:38	29984	----a-w-	C:\Windows\System32\nvaudcap64v.dll
2013-09-27 23:01:38	28960	----a-w-	C:\Windows\SysWow64\nvaudcap32v.dll
2013-09-27 01:53:06	248240	----a-w-	C:\Windows\System32\drivers\MpFilter.sys
2013-09-27 01:53:06	134944	----a-w-	C:\Windows\System32\drivers\NisDrvWFP.sys
2013-09-25 02:26:40	95680	----a-w-	C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40	154560	----a-w-	C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33	28672	----a-w-	C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33	135680	----a-w-	C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01	28160	----a-w-	C:\Windows\System32\secur32.dll
2013-09-25 02:22:59	340992	----a-w-	C:\Windows\System32\schannel.dll
2013-09-25 02:21:50	307200	----a-w-	C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07	1447936	----a-w-	C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17	96768	----a-w-	C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26	22016	----a-w-	C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24	247808	----a-w-	C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42	220160	----a-w-	C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24	30720	----a-w-	C:\Windows\System32\lsass.exe
============= FINISH:  3:30:36.01 ===============

Attached Files

BC AdBot (Login to Remove)


#2 nasdaq


  • Malware Response Team
  • 38,767 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:13 AM

Posted 26 December 2013 - 09:37 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.

How to : Disable Anti-virus and Firewall...

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

Please paste the logs in your next reply DO NOT ATTACH THEM.

Let me know what problem persists.

#3 Shareware

  • Topic Starter

  • Members
  • 2 posts
  • Local time:02:13 PM

Posted 27 December 2013 - 01:39 PM

Hi Nasdaq!
Done all as instructed, and so far so good... no more multiple internet explorer instances. Speed is faster and looks like it's going well... Maybe you can evaluate from the logs that you asked to post and maybe share what happened to this system?
RogueKiller V8.8.0 _x64_ [Dec 27 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : NP Student [Admin rights]
Mode : Remove -- Date : 12/28/2013 01:33:49
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[SUSP PATH] mfssys.exe -- C:\Users\NP Student\AppData\Roaming\MSOCache\mfssys.exe [-] -> KILLED [TermProc]
[SUSP PATH] wfpsys.exe -- C:\Users\NP Student\AppData\Roaming\MSOCache\wfpsys.exe [-] -> KILLED [TermProc]

¤¤¤ Registry Entries : 10 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : moyeujdhasjkklsshah (C:\Users\NP Student\AppData\Roaming\MSOCache\mfssys.exe [-]) -> DELETED
[RUN][SUSP PATH] HKCU\[...]\Run : fuksinwfpppp (C:\Users\NP Student\AppData\Roaming\MSOCache\wfpsys.exe [-]) -> DELETED
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL][PUM] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL][PUM] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> [0x2] The system cannot find the file specified.
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) TOSHIBA MK6461GSYN +++++
--- User ---
[MBR] 28837180d56787e078c366f174fafc5e
[BSP] e111a846ec001f20af58c38353924163 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 38912 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 79693824 | Size: 200 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 80103424 | Size: 204800 Mo
3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 499533824 | Size: 366566 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_12282013_013349.txt >>
# AdwCleaner v3.016 - Report created 28/12/2013 at 01:39:59
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : NP Student - NPSTUDENT-PC
# Running from : C:\Users\NP Student\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\StarApp
Folder Deleted : C:\ProgramData\ssafe saveu
Folder Deleted : C:\ProgramData\ssAfe sauvee
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ssafe saveu
Folder Deleted : C:\Program Files (x86)\optimizer pro
Folder Deleted : C:\Users\NP Student\AppData\Local\Bundled software uninstaller
Folder Deleted : C:\Users\NP Student\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\NP Student\Documents\optimizer pro
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\dosearches.xml
File Deleted : C:\Users\NP Student\AppData\Local\Google\Chrome\User Data\Default\Extensions\newtab.crx

***** [ Shortcuts ] *****

Shortcut Disinfected : C:\Users\Public\Desktop\Mozilla Firefox.lnk
Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer (2).lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer (3).lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer (4).lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer (5).lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\NP Student\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Mozilla Firefox.lnk

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ifohbjbgfchkkfhphahclmkpgejiplfo
Key Deleted : HKLM\SOFTWARE\Classes\I
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasmancs
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\BI
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\dosearchessoftware
Key Deleted : HKLM\Software\SP Global
Key Deleted : HKLM\Software\SProtector
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bi_uninstaller
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\NP Student\AppData\Roaming\Mozilla\Firefox\Profiles\c0t4ynwv.default-1386850080451\prefs.js ]

Line Deleted : user_pref("aol_toolbar.default.homepage.check", false);
Line Deleted : user_pref("aol_toolbar.default.search.check", false);
Line Deleted : user_pref("extensions.BabylonToolbar.prtkDS", 0);
Line Deleted : user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
Line Deleted : user_pref("extensions.enabledAddons", "gmailnoads%40mywebber.com:3.9.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1");
Line Deleted : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Line Deleted : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Line Deleted : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Line Deleted : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Line Deleted : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
Line Deleted : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
Line Deleted : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
Line Deleted : user_pref("sweetim.toolbar.searchguard.enable", "");

[ File : C:\Users\NP Student\AppData\Roaming\Mozilla\Firefox\Profiles\ubq2bg60.default\prefs.js ]

-\\ Google Chrome v

[ File : C:\Users\NP Student\AppData\Local\Google\Chrome\User Data\Default\preferences ]


AdwCleaner[R0].txt - [9101 octets] - [28/12/2013 01:37:16]
AdwCleaner[S0].txt - [6896 octets] - [28/12/2013 01:39:59]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6956 octets] ##########
Junkware Removal Tool
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by NP Student on 28/12/2013 at 1:52:13.61

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{16437452-92F2-47B9-A708-8797E66BA567}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{45379E42-5935-49E0-A7B3-58D9E51DF7BA}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{4CF1B00A-CCA8-4E45-8219-E3E0A53C9D7E}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{712F6D43-97EE-4020-8A0C-E3316B7F2FBB}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{866CD205-0701-4120-8E05-742D114BA19B}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{917AF265-E0A6-4E37-9504-F77B4A2B9B58}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{91A38455-410C-4A17-B098-E947A7D11B6E}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{94E697FC-E0D3-40BA-9211-F4A0BC8E0FA4}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{A3C00AAA-FED5-4DC5-AF8B-32825098C795}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{B719FFC6-A2A4-4631-87A5-DBF5324888BD}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{C85D80B6-61E5-4174-9A5E-C87A73A92338}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{D3B4EC03-E3EF-48C8-B99B-920F0CF57620}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{DE026B64-520D-48B0-8D29-8B92B5095839}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{DECC15FD-D78E-4C70-BFC4-5EF4FE4D9881}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{E48C7C5A-738D-4386-80CC-675B1C01E94D}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{E4CB897E-8B78-4AB5-BE28-3954D0D2A1E1}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{E7872D2C-18C4-44B9-BE80-303B970FFDDC}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{E79339C1-3302-4086-A406-4D7C6AC0161A}
Successfully deleted: [Empty Folder] C:\Users\NP Student\appdata\local\{E8D5B413-5F0C-4760-9168-7889C7C13DE1}

~~~ FireFox

Successfully deleted: [Folder] C:\Users\NP Student\AppData\Roaming\mozilla\firefox\profiles\c0t4ynwv.default-1386850080451\extensions\staged
Emptied folder: C:\Users\NP Student\AppData\Roaming\mozilla\firefox\profiles\c0t4ynwv.default-1386850080451\minidumps [1 files]

~~~ Event Viewer Logs were cleared

Scan was completed on 28/12/2013 at 1:56:58.75
End of JRT log

Security Check
[code=auto:0] Results of screen317's Security Check version 0.99.77
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Firewall Disabled!
Microsoft Security Essentials
Symantec Endpoint Protection
(On Access scanning disabled!)
Error obtaining update status for antivirus!
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 31
Java 7 Update 45
Adobe Flash Player 11.9.900.170
Adobe Reader 10.1.8 Adobe Reader out of Date!
Mozilla Firefox (25.0.1)
Google Chrome 31.0.1650.57
Google Chrome 31.0.1650.63
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 7%
````````````````````End of Log``````````````````````

note: You didnt mention that I need to attach the Combofix log, so i did not. But I did save a copy just in case.
Thank you.

Edited by nasdaq, 28 December 2013 - 08:00 AM.

#4 nasdaq


  • Malware Response Team
  • 38,767 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:13 AM

Posted 28 December 2013 - 08:07 AM

Some programs you installed were infected by some 3rd party software identified as AdWare, PUP (Potentially Unwanted Program) installed without your consent on your computer.

The Trojan were removed by the RogueKiller and the PUP by the AdwCleaner.

Get the latest version of the Adobe Reader.
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.

#5 nasdaq


  • Malware Response Team
  • 38,767 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:13 AM

Posted 03 January 2014 - 09:48 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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